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Cancun Plaza Condo Hotel

3.0 star property
Travelers can soak up the Mexican sunshine on comfortable lounge chairs by the outdoor pool or enjoy diverse international cuisine at this beachfront property

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Photo gallery for Cancun Plaza Condo Hotel

Terrace/patio - Cancun Plaza Condo Hotel (Cancun)
On the beach - Cancun Plaza Condo Hotel (Cancun)
A swimming pool with a view of the ocean, lounge chairs, and a building with a thatched roof. - Cancun Plaza Condo Hotel (Cancun)
Water view - Cancun Plaza Condo Hotel (Cancun)
Front of property - Cancun Plaza Condo Hotel (Cancun)
Near La Isla Shopping Mall, Cancun Plaza Condo Hotel offers a vibrant retreat with a poolside bar, grocery store, and daily manager's reception. Savor local and international cuisine at Plaza restaurant or unwind by the outdoor pool with sun loungers. With free in-room WiFi and helpful multilingual staff available to assist you throughout your stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Room, 2 Double Beds, Beach View

Classic Room, 2 Double Beds, Beach View | Premium bedding, down comforters, individually decorated

Classic Room, 2 Double Beds, Beach View

  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront | Premium bedding, down comforters, individually decorated

Comfort Studio Suite, 1 Bedroom, Non Smoking, Oceanfront

  • Beach view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

Standard Studio, 2 Double Beds, Non Smoking, Sea Facing | Premium bedding, down comforters, individually decorated

Standard Studio, 2 Double Beds, Non Smoking, Sea Facing

7.6 out of 10
Good
(18 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront | Premium bedding, down comforters, individually decorated

Comfort Studio Suite, 1 Bedroom, Non Smoking, Beachfront

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront | Premium bedding, down comforters, individually decorated

Family Studio Suite, 1 Bedroom, Non Smoking, Beachfront

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Comfort Room, 2 Double Beds, Terrace, Beach View

Two single beds with white linens and red floral bedspreads in a room with a plain wall and a window with a floral curtain.

Comfort Room, 2 Double Beds, Terrace, Beach View

  • Beach view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

A bedroom with two beds, a ceiling fan, a wooden cabinet, and a stone wall.

Exclusive Studio Suite, 1 Bedroom, Terrace, Beachfront

  • Beach view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

A hotel room with two beds, a ceiling fan, and a stone-patterned wall.

Panoramic Studio, 2 Double Beds, Non Smoking, Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Cancun Plaza Condo Hotel is near the airport and on the beach. Iberostar Cancun Golf Course and Aquaworld are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. Jet skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our Cancun travel guide
Map
Blvd kukulcan km 19.4 Zona Hotelera, Can, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.
    Iberostar Cancun Golf Course
    3 min drive - 1.1 miles
  • Delfines Beach
    Delfines Beach
    4 min drive - 1.6 miles
  • Hotel Zone Beaches
    Hotel Zone Beaches
    14 min drive - 5.9 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    16 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    14 min drive

Restaurants

  • Marco Polo Restaurante
    5 min walk
  • Zai
    12 min walk
  • Sun Palace
    5 min walk
  • Azvl
    4 min walk
  • Restaurant Las Fuentes
    5 min walk

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Plaza

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Private pool

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Fenced private pool

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 9:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 005-007-007643/2025

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Cancun Plaza Condo Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Cancun Plaza Condo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cancun Plaza Condo Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Cancun Plaza Condo Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Cancun Plaza Condo Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.1 mi (1.7 km) away.

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Reviews

Cancun Plaza Condo Hotel Reviews

7.0

Good

7.2

Cleanliness

7.0

Amenities

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 184 out of 528 reviews
Rating 8 - Good. 114 out of 528 reviews
Rating 6 - Okay. 82 out of 528 reviews
Rating 4 - Poor. 66 out of 528 reviews
Rating 2 - Terrible. 82 out of 528 reviews

Reviews

Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities
Clean room / nice staff
Right on the beach
Hotel pool
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Perfect size, close to everything, great food & service in restaurant
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Shashidhar Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an underrated condo/property. The room was clean and has ocean view. Sheets were changed daily. Plenty of parking. Gated entrance.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Tatiane

Liked: Staff & service
Rooms were ok. Location and view were great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

DARWIN

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless , it was nice , we love it was peace and Quiet, relax , the food at the restaurant was VERY affordable and delicious meals , Great views , you feel safe , we really enjoy it 👏👏👏
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, perfect access to the beach and the pool area. Perfect place to stay, close to everything. Very kind staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

oscar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice view and easy access to the beach
Stayed 1 night in Jan 2026
Verified

6/10 Okay

SHIRLEY

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The view is amazing. The room is run down. Old and nothing good to say except for the good view! O one is in the receprion. The place really needs an upgrade.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Prashant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach facing property. Daily cleaning service. Very accommodating staff
Stayed 6 nights in Dec 2025
Verified

2/10 Terrible

Jaimen

Liked: Amenities
Disliked: Cleanliness
Horribly clean room. There was nasty, dried up blood all over the bed and backside of the pillow.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jacob

Liked: Staff & service, amenities
Pool was awesome, Bar service folks. View to the beach and access to it.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Fairly decent price, good size room and the beach was beautiful.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Yesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Edgar

Liked: Cleanliness, amenities
The bed was unbelievably hard, to the point where I couldn’t wait for it to be morning and I didn’t have to sleep anymore. Also the wifi was super slow and could not be on the wifi while my husband and 2 sons were on it. The positives were that the staff were nice and the restaurant there was very good for dinner. I’m sorry but I would not recommend anyone to stay here.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

KARLA TERESA

Liked: Cleanliness, amenities
Awesome beach
Stayed 6 nights in Dec 2024
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families. Great location. Pool was amazing and right beside the beautiful beach. Staff was friendly and helpful. Rooms were cozy and clean.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and efficient staff Rooms are nice with a great vire
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Jorge

Nice and quiet clean pool.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Pramit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at Cancun Plaza was at one of the most convenient spot. Oxxo is very near. Beach is attached and no crowd at all. Other expensive hotel has very crowded beach. Also, the food of the attached restaurant was really good and at reasonable price.
Stayed 6 nights in Jan 2025
Verified

4/10 Poor

Viviana

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool area is good. Check in not good. Booked and had to wait for
Stayed 1 night in May 2025
Verified

8/10 Good

Maha

Liked: Cleanliness, staff & service
Good view and big room
Stayed 1 night in Jan 2024
Verified

6/10 Okay

MICHELE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

TOBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good service great peoples and really good area. Well, definitely in my next trip. I will come again I’m very happy with. 😀
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit older than many of the properties in the hotel zone, but rooms have been renovated as best as possible without totally gutting them. Pool, restaurant, and beach all were awesome. Could see the sunrise from my balcony, although, I walked down to the beach for a quick swim
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Roxana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioner don’t work room was old bad condition. Walls only beach and food is good .
Stayed 2 nights in Jul 2025