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Beloved Playa Mujeres - Couples Only All Inclusive

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A wooden deck with a hot tub and a view of the ocean. - Beloved Playa Mujeres - Couples Only All Inclusive (Punta Sam)
Property video
A spacious living room with a large chandelier, multiple sofas, and a coffee table. - Beloved Playa Mujeres - Couples Only All Inclusive (Punta Sam)
A pool area with a view of the ocean, palm trees, and a white outdoor seating area. - Beloved Playa Mujeres - Couples Only All Inclusive (Punta Sam)
A resort with white buildings, palm trees, and a view of the ocean. - Beloved Playa Mujeres - Couples Only All Inclusive (Punta Sam)
Luxury
5.0 star property
9.6

Exceptional

Beachfront sanctuary for couples only

Intimate hydrotherapy circuits create moments of pure tranquility for couples at the resort spa. Three pristine pools offer distinct atmospheres, from lively swim-up bars to serene relaxation areas. Evenings transform with live music by cellists and pianists in the elegant Lupita Lounge.

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Terrace Suite With Plunge Pool

A white outdoor seating area with a pergola structure and a clear sky in the background.

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 173 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

A pool area with a view of the ocean, palm trees, and a white outdoor seating area.

Beachfront Casita Suite w/ Private Pool

  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

A wooden deck with a hot tub and a view of the ocean.

Beachfront Two Story Casita Suite w/ Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

A hotel room with a large bed, two round mirrors, a vanity with a vase, and a view of the ocean.

Junior Suite with Round Jacuzzi

9.6 out of 10
Exceptional
(42 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

A poolside area with a white sofa, a small table, and a potted plant.

Swim Up Suite

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

A modern hotel room with a balcony overlooking the ocean, a seating area with a table, and a large window with curtains.

Junior Suite Ocean View

9.8 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

A rooftop hot tub with a clear view of the ocean and cityscape.

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 173 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

A pool area with a view of the ocean, palm trees, and a white outdoor seating area.

Casita Suite w/ Private Pool

9.6 out of 10
Exceptional
(7 reviews)
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

A wooden deck with a hot tub and a view of the ocean.

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

A spacious bedroom with a large bed, a seating area with a sofa and armchairs, and a balcony with a view of the sea.

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 267 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite Pool View

A modern bedroom with a large bed, bedside tables, a bench, and a slatted headboard.

Honeymoon Suite Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Playa Mujeres, a neighborhood in Punta Sam, Beloved Playa Mujeres - Couples Only All Inclusive is next to a golf course and on the beach. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. El Meco Archaeological Site and Gran Puerto Pier are two other places to visit that come recommended. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours. Visit our Punta Sam travel guide
View more Resorts in Punta Sam
Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • A sunset over a body of water with a rocky breakwater and dense vegetation in the foreground.
    Mujeres Beach
    6 min walk - 0.4 miles
  • Two sailboats on turquoise waters with a clear sky.
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    36 min drive - 13.5 miles
  • A beachside bar with thatched roofs and wooden furniture.
    North Beach
    47 min drive - 5.7 miles
  • Punta Sam Beach
    3 min drive - 0.9 miles
  • Playa Mujeres Golf Club
    6 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    51 min drive

Restaurants

  • Don Fernando Lobby Bar
    8 min drive
  • Mike's Coffee
    2 min walk
  • El Suspiro
    9 min drive
  • Gourmet Hall
    6 min drive
  • The Press
    17 min walk

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  • Hot tub
  • All inclusive
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 10 buildings
  • 4 floors
  • Built in 2009
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Beloved Playa Mujeres - Couples Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-out is at noon.

Does Beloved Playa Mujeres - Couples Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Where is Beloved Playa Mujeres - Couples Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 3 mi (5 km) of Punta Sam Ferry Terminal, Playa Mujeres Golf Club, and El Meco Archaeological Site. Gran Puerto Pier and Museo Iconografico de la Carrera Panamericana are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 826 out of 1004 reviews
Rating 8 - Good. 117 out of 1004 reviews
Rating 6 - Okay. 26 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Jamisen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and service all hours of the day!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The service the food the room, all the options, the spa. Truly recommend going here! I know we will be back.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing! Beautiful, clean, staff was super helpful! The only minimal gripe would be the lack of desert options but other than that, can’t wait to go back!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Adrienne A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, private, and gated location. We didn’t stay long enough!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Rafael Espinosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to visit, amazing food, very good drinks and very well treated by all personnel… a place that every couple should visit someday. We will try to come back soon
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit and it exceeded our expectations, when it comes to service. The transport (Seasons) to and from the resort was excellent and all the service we received at the resort. The food was excellent. We especially liked the taco truck and coffee shop. Our overall take of our adventure was top-notched in all areas. We definitely recommend this experience to anyone.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller, quiet resort that's perfect for couples. The services is exceptional, the newly updated rooms are nice and the food is great.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, great staff, beautiful weather and amazing food and drinks.
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, relaxing atmosphere. Clean white sand beach and clear water. Just what we were looking for.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Maria Anaisa De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic experience, the staff was amazing. The grounds and rooms were clean. So much attention to detail. The beach had little to no seaweed and the food was great for an all inclusive. It was the relaxing experience I needed. This was my second time visiting and we will certainly be back.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Alexis Kearsen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at an AI resort and we couldn’t have had a better experience. I wish we could go back tomorrow!!! Next time we will take our family and we will stay at a family excellence resort for sure!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Odeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is quiet, lovely, staff is super helpful, food was ok.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Hussien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Service was wonderful and the resort was extremely clean.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay. The staff was incredibly helpful and so nice. They made the experience even better. Our room was gorgeous and everything was very clean. The food was delicious, we only missed one restaurant and it was for lack of planning, we’ll try it next time since we are most definitely returning.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best trip ever! Peaceful, relaxed environment. Time felt slow for the first time and enjoyed every moment of this trip. The food, the room, the staff, everything was amazing. Will definitely be coming back here to get away from busy life:) loved it here
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Nelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small boutique hotel, nice and friendly staff, good food options. The only concern I had was the ocean. While the beach line was fantastic, very spacious and well maintained, not crowded at all, the seaweeds ruined my perfect 5 for the stay.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Phenomenal food and service. My husband and I loved the stay and highly recommend. The romance spa package was also incredible.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Novia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th time staying at beloved. This place never disappoints and the staff are extraordinary.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Talena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was truly amazing. So peaceful. The beach days were just beautiful and the food and drinks never stopped coming, right to our comfy palapa. All the restaurants were delicious and a great variety. The rooms were beautiful and had everything you'd need and more! I'm telling all my friends about the Beloved.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Sean Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was clean with clear blue waters
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Beloved was nothing short of a dream. From the moment we arrived until the moment we left the staff was beyond attentive, our room was beautiful, and the resort was a perfect quiet getaway for us to celebrate our birthdays and anniversary. We enjoyed the intimacy there, where it was all about us being together. Can’t wait to return.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and always working to make our stay enjoyable. So nice to not have to make reservations at any of the restaurants.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time but will not be our last. Everyone was so helpful and kind and truly interested in making our experience terrific. The food was AMAZING, the pools and beach were as well. The property is clean and well maintained. The number of repeat visitors we met speaks volumes for the resort. We were surprised at first about the quiet and calm but quickly realized it was going to be an amazing trip. It’s not your typical all inclusive in that there isn’t loud music and drunken people everywhere. There were interesting activities and good entertainment in the evening. Everything shuts down at 11:00 so it was a very relaxing time. A lot of honeymooners and couples celebrating their anniversary (that was the purpose of our trip). They made us feel very special!! As above….we will be back.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Erin Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at a small, quiet resort. The beach was fabulous.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Piper

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean and beautiful rooms, great drinks and great food!
Stayed 4 nights in Nov 2025