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Beach Palace - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

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1 bedroom, premium bedding, down comforters, free minibar
Sauna, body treatments, body scrubs, facials, massages
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Deluxe Lagoon View

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View - Kids & Teens Free

8.6 out of 10
Excellent
(81 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, premium bedding, down comforters, free minibar

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | 1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(16 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Suite -6 guests- Standard with Lake View

1 bedroom, premium bedding, down comforters, free minibar

Family Suite -6 guests- Standard with Lake View

  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Suite with Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite Junior with Sea View

1 bedroom, premium bedding, down comforters, free minibar

Suite Junior with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard with Sea View

1 bedroom, premium bedding, down comforters, free minibar

Room Standard with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Lake View

1 bedroom, premium bedding, down comforters, free minibar

Room Standard with Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Presidential with Sea View

1 bedroom, premium bedding, down comforters, free minibar

Suite Presidential with Sea View

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Forum Beach - 5 min drive - 1.8 miles
  • Cancun Convention Center - 6 min drive - 2.0 miles
  • Gaviota Azul Beach - 7 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

Upscale all-inclusive property near La Isla Shopping Mall
You can look forward to free full breakfast, 2 poolside bars, and a rooftop terrace at Beach Palace - All Inclusive. With a white sand beach, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a massage, or a facial at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the gym; Beach Palace - All Inclusive also has shopping on site, a coffee shop/cafe, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a front-desk safe
  • Concierge services, a gift shop, and a 24-hour front desk
  • Guest reviews say great things the family-friendly amenities, dining options, and beach locale
Room features
All 287 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Jetted tubs, free toiletries, and hair dryers
  • Smart TVs with premium channels
  • Balconies or patios, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Does Beach Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Beach Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Palace - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Beach Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Beach Palace - All Inclusive?

Check-out is at noon.

Does Beach Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Beach Palace - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include dance classes.

Where is Beach Palace - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Gaviota Azul Beach is 2 mi (3.1 km) away.

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Beach Palace - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 627 out of 1150 reviews
Rating 8 - Good. 278 out of 1150 reviews
Rating 6 - Okay. 133 out of 1150 reviews
Rating 4 - Poor. 70 out of 1150 reviews
Rating 2 - Terrible. 42 out of 1150 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

We love the Beach Palace! We can’t wait to go back!
Stayed 7 nights in Jun 2025

10/10

Great food and attentive service
Awesome desserts
Tasty fancy drinks
Stayed 5 nights in Jun 2025

10/10

Great hospitality, food customization for vegetarian people, nice location.
Stayed 3 nights in May 2025

10/10

It’s a nice hotel. Food and customer service is great! Recommend it 100%.
Stayed 2 nights in Jun 2025

10/10

Amazing customer service. The food was great, the shows were really good. There is a lot of activities to do here that are family friendly. Including a kids club and water slide. The beach was beautiful and would highly recommend this resort.
Laguna view from hotel room
Stayed 4 nights in Jun 2025

10/10

Perfect small resort with 5 stars restaurants , walkable to shopping mall and best beach... Can't complain nothing....Momo restaurant is a blessing
Stayed 2 nights in Jun 2025

10/10

Definitely will come again!
Stayed 3 nights in May 2025

10/10

They made our Anniversary very special.
Stayed 3 nights in Jun 2025

8/10

They can remodel but it’s nice
Stayed 5 nights in Jun 2025

8/10

We were not aware that this property is close to shutting down for a major upgrade (much needed). The service was excellent, the food options were good.
Stayed 4 nights in Jun 2025

6/10

Staff was friendly. Food was mostly good. However, the building looked so old and not renovated for a long time.
Stayed 4 nights in Jun 2025

10/10

Very good customer service.
Stayed 6 nights in Jun 2025

10/10

Great place for Vacation
Stayed 4 nights in Apr 2025

10/10

The service and food was top notch!!
Stayed 7 nights in Apr 2025

10/10

Quick one night stay before we left early for airport. Food, Entertainment,
Stayed 1 night in May 2025

10/10

The service here was impeccable. The people that work here remember your name, room number, and types of drinks you enjoy. We traveled with a 1 year old baby. They made sure we were all comfortable during our stay, visiting the pools/beaches, and when it was time to eat. The sargasso wasn’t too bad here, we were in Tulum for 4 days and felt like Cancún managed it better.
Stayed 1 night in Jun 2025

4/10

The resort was old and there wasn’t many choices of restaurants
Stayed 4 nights in Jun 2025

10/10

Very nice and safe place
Stayed 4 nights in Apr 2025

8/10

The servers are really nice and friendly food is the best
Stayed 3 nights in Apr 2025

10/10

Staff was amazing, Entire experience was memorable. Will be going back forsure.
Stayed 5 nights in Apr 2025

4/10

property used to be my favorite, but the standards have fallen short lately.
Stayed 7 nights in Jun 2025

10/10

Loved the staff, service, and food! The drinks were amazing!!! Highly recommend!
Stayed 7 nights in Apr 2025

8/10

Loved the place would go back again !
Stayed 5 nights in Mar 2025

10/10

Great service, friendly staff, excellent food!
Stayed 4 nights in Mar 2025

8/10

Location
Stayed 3 nights in Apr 2025