Beach Palace Family Resort & Spa - All-Inclusive

Property class: 4

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Photo gallery for Beach Palace Family Resort & Spa - All-Inclusive

A restaurant with a round table set for dining, surrounded by chairs with patterned cushions. - Beach Palace Family Resort & Spa - All-Inclusive (Cancun)
Property video
A modern lobby with a curved staircase, a reception desk, and a seating area with plants and furniture. - Beach Palace Family Resort & Spa - All-Inclusive (Cancun)
A modern hotel with a large pool area, outdoor seating, and a water slide. - Beach Palace Family Resort & Spa - All-Inclusive (Cancun)
An outdoor bar area with a wooden bar counter, hanging plants, and seating with patterned cushions. - Beach Palace Family Resort & Spa - All-Inclusive (Cancun)
A short walk from La Isla Shopping Mall, Beach Palace Family Resort & Spa - All-Inclusive provides a free breakfast buffet, 2 poolside bars, and a rooftop terrace. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, a body treatment, or hydrotherapy at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Fitness classes and yoga classes are offered at the health club; Beach Palace Family Resort & Spa - All-Inclusive also has shopping on site, a coffee shop/cafe, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Superior Deluxe Lagoon View

  • Lagoon view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 2 King Beds and 4 Double Beds

Superior Family Deluxe - Ocean View

  • Ocean view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Family Deluxe - Lagoon View

7.6 out of 10
Good
(5 reviews)
  • Lagoon view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(90 reviews)
  • Lagoon view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Located on the beach, Beach Palace Family Resort & Spa - All-Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider El Sol de Cancun and Arrecife de Puerto Morelos National Park. With scuba diving, snorkeling, and parasailing nearby, you'll find plenty of adventures in the water. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    6 min walk - 0.4 miles
  • A marina with a yacht docked at the pier, surrounded by palm trees and buildings.
    Isla Dorada
    10 min walk - 0.5 miles
  • The exterior of the Interactive Aquarium Cancun, featuring a blue facade, a Mexican & Seafood restaurant, and a Market Place.
    Cancun Interactive Aquarium
    10 min walk - 0.5 miles
  • A beach with thatched umbrellas, palm trees, and a flag on the shore.
    Hotel Zone Beaches
    18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    22 min drive

Restaurants

  • Park Royal Cancun
    6 min walk
  • Starbucks
    6 min walk
  • Starbucks
    9 min walk
  • Wander Rooftop Bar
    5 min walk
  • Bubba Gump Shrimp Co.
    7 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Carvao
  • Los Tacos
  • Madre Mia
  • Momo
  • Tavola

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1984
  • Renovated entire property - October 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Beach Palace Family Resort & Spa - All-Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Beach Palace Family Resort & Spa - All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Beach Palace Family Resort & Spa - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Beach Palace Family Resort & Spa - All-Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Beach Palace Family Resort & Spa - All-Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Beach Palace Family Resort & Spa - All-Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include dance classes.

Where is Beach Palace Family Resort & Spa - All-Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Nichupté Lagoon and El Sol de Cancun are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Beach Palace Family Resort & Spa - All-Inclusive Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facility was very good. We were very happy with the restaurants and the property was very clean. Our rooms were very well kept and the air condition was very cold.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Miriam

Liked: Cleanliness
Great Service, Food was great, beach is beautiful !
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Bin

Liked: Cleanliness, amenities, property conditions & facilities
Our recent visit was met by wonderful hospitality, great food and services.
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Great food
Stayed 6 nights in Jul 2025
Verified review

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the food and staff was great! We enjoyed our stay
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Prachi

Liked: Cleanliness, amenities
Great hospitality, food customization for vegetarian people, nice location.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Luis

Very nice place the people that work there are really nice.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff, excellent food!
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Michael Choe

Liked: Cleanliness, amenities, property conditions & facilities
Great food and attentive service
Awesome desserts
Tasty fancy drinks
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Steven Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and food was top notch!!
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

HuiYan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe place
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Nayely

Liked: Cleanliness, staff & service, amenities
The servers are really nice and friendly food is the best
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities
Very family friendly, their app is easy to use and kiddos loved the room service.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Teodor

Liked: Cleanliness, amenities
Great friendly service Very good food The place itself needs renovation
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Andre

Liked: Amenities, property conditions & facilities
Perfect small resort with 5 stars restaurants , walkable to shopping mall and best beach... Can't complain nothing....Momo restaurant is a blessing
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, amenities, property conditions & facilities
everyone was very nice. My family and I had a blast.
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, service, and food! The drinks were amazing!!! Highly recommend!
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Good service restaurants were good, clean.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Candie

Liked: Cleanliness, staff & service, room comfort
Amazing stay. This is coming from someone well traveled. Food is good
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay at Beach Palace. Friendly staff and delicious food were highlights. Well staffed beach with high variety and quality drinks and food. Excellent location but building itself was somewhat dated.
Verified review

10/10 Excellent

Julie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend beach palace! Staff is friendly and attentive to all your needs.
Stayed 6 nights in Feb 2025
Verified review

10/10 Excellent

Rigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice hotel. Food and customer service is great! Recommend it 100%.
Stayed 2 nights in Jun 2025