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Hotel Imperial Laguna Faranda

3.0 star property
Lakefront hotel with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Imperial Laguna Faranda

Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers
Lobby
Standard Room | In-room safe, individually furnished, desk, blackout drapes
Lake
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, desk, blackout drapes

Standard Room

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Golf view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout drapes

Classic Room, Balcony, Lagoon View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Refrigerator
TV
  • Lagoon view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

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About the neighborhood

Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 17 min walk - 0.9 miles
  • Tortuga Beach - 19 min walk - 1.0 mile
  • Playa Tortugas - 6 min drive - 3.0 miles
  • La Isla Shopping Mall - 8 min drive - 3.1 miles
  • Cancun Interactive Aquarium - 8 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Señor Frogs - ‬4 min drive
  • ‪Club InterContinental - ‬6 min walk
  • ‪The Surfin Burrito - ‬5 min drive
  • ‪Taqueria los Chachalacos - ‬3 min drive
  • ‪Los de Pescado - ‬3 min walk

About this property

Hotel Imperial Laguna Faranda

Hotel near Cancun Convention Center
Located close to Tortuga Beach and La Isla Shopping Mall, Hotel Imperial Laguna Faranda provides free continental breakfast, an adjacent golf course, and a terrace. The on-site French cuisine fine-dining restaurant, La Palapa Belga, features al fresco dining and dinner. Free WiFi in public areas is available to all guests, along with a garden and car rentals on site.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an elevator, and outdoor furniture
  • A 24-hour front desk, a front-desk safe, and laundry services
Room features
All 62 individually furnished rooms feature comforts such as air conditioning, as well as amenities like safes and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, free extra beds, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • La Palapa Belga

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.02 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:30 PM

Property is also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
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Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
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Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
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Beach House Imperial Laguna by Faranda Hotels
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Imperial Laguna Faranda Cancun
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Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Does Hotel Imperial Laguna Faranda have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:30 PM.

Is Hotel Imperial Laguna Faranda pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Imperial Laguna Faranda?

Self parking is free at this property.

What time is check-in at Hotel Imperial Laguna Faranda?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial Laguna Faranda?

Check-out is at noon.

Does Hotel Imperial Laguna Faranda provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Imperial Laguna Faranda located?

Located in Zona Hotelera, this golf hotel is within 1 mi (2 km) of Cancun Convention Center and Tortuga Beach. Playa Tortugas and La Isla Shopping Mall are also within 3 mi (5 km).

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Hotel Imperial Laguna Faranda Reviews

Reviews

6.2
Rating 10 - Excellent. 121 out of 730 reviews
Rating 8 - Good. 186 out of 730 reviews
Rating 6 - Okay. 180 out of 730 reviews
Rating 4 - Poor. 98 out of 730 reviews
Rating 2 - Terrible. 145 out of 730 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10

.
Stayed 4 nights in May 2025

2/10

Not even a soap, you easily hear people talking, from other rooms super messy, beds are small, I could smell someone was smoking, not a shampoo, the washrrom was dirty, I would never stay here even for free.
Stayed 1 night in Apr 2025

10/10

Close to the beach
Stayed 8 nights in Dec 2024

8/10

FULL

2/10

Need make again the building had more than 30 years old
Stayed 2 nights in Mar 2025

6/10

It’s cheap but you pay for what you get. In the bathroom there was a leak underneath the faucet. There were cracks on the walls. I had also paid for a balcony thinking I was going to have a great view and I got a first floor room to view to nothing. You also have to pay taxes when you check in. The cleaning is not that good either. It could’ve been better.
Stayed 4 nights in Apr 2025

4/10

The plumbing on the property was terrible. We were told not to put toliet tissue in toliet because it would get clogged. The mattress was soiled with some nasty unknown substance. The staff was nice and very helpful with information about activities to do in Cancun. No phones in the rooms for the guests to use. The bed didn't have fitted sheets put on the mattresses just regular sheets and no spreads to keep you warm. The breakfast wasn't real breakfast just cereal, milk and orange juice.
Stayed 8 nights in Apr 2025

4/10

No hot water, no cup or glass to drink water in the room. Other breakfast is a scam. Bath condition very poor..
Stayed 1 night in Mar 2025

6/10

ROOM W AS NOT CLEAN
Stayed 2 nights in Mar 2025

10/10

Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
Stayed 4 nights in Dec 2024

10/10

I enjoyed my stay would stay there again .
Stayed 7 nights in Mar 2024

6/10

Ok
Stayed 2 nights in Jan 2025

6/10

In pictures you can see beautiful sights but when you are there it’s different, the walls, doors are old, need repairing, sink in bath falling, it’s missing an table or hungers for your clothes, and this property don’t have restaurant
Stayed 5 nights in Dec 2024

2/10

The location was not as described . Beds were twins, not king size as stated. There there 4 of us in a room and we only had 2 towels. To get more it was a fight with the front desk it was a fight.
Stayed 2 nights in Dec 2024

8/10

Quiet area and family friendly
Stayed 5 nights in Mar 2024

2/10

Property needs urgently refurbishment/renovarion and our room had a leak above one of the beds, the bathroom light did not go on. It has potential good neighborhood and nice staff. They made our emotional support dog feel very welcomed.
Stayed 1 night in Oct 2024

2/10

The staff is very rude. They wanted to charge me to let a friend in my room 55 dollars just to hang out. Even though the room was for 4 people.. they said it had to be added on the reservation. If you meet someone and you want to brig then to your room better forget it. The stuff were super rude. I will never stay there again

2/10

How’s my refund???
Stayed 3 nights in Dec 2024

10/10

I like the zone is very accessible to the center of Cancun very quiet & safe I like the fact they provide bottle waters & refills water
Stayed 6 nights in Feb 2024

2/10

We were given the wrong rooms and the rooms had toilets that were not functioning & air conditioning was broken. The staff member at the time denied that he gave us the wrong room & refused any refund.
Stayed 4 nights in Dec 2024

8/10

The location and value for money.
Stayed 7 nights in Nov 2023

4/10

I only stayed there because it was close to the nightclubs. It’s in terrible condition sink was broken, bedsheets stained, hard beds, horrible smell.
Stayed 5 nights in Jul 2024

8/10

Ndnf
Stayed 1 night in Sep 2024

8/10

Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Stayed 4 nights in Jun 2024

8/10

Good for the money!
Stayed 2 nights in Feb 2024