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Hotel Imperial Laguna Faranda

3.0 star property
Lakefront hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Imperial Laguna Faranda

Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers
Front of property
Exterior
Standard Room | In-room safe, individually furnished, desk, blackout drapes
Lake
Hotel Imperial Laguna Faranda blends Cancun's vibrant energy with French elegance. Guests enjoy the 9-hole golf course, relax at the outdoor pool with sun loungers, and savor fine cuisine at La Palapa Belga. The property offers car rentals and free WiFi throughout.

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room Superior

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Superior

  • 45 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

In-room safe, individually furnished, desk, blackout drapes

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room | In-room safe, individually furnished, desk, blackout drapes

Standard Room

Highlights

Balcony
Individually furnished
Air conditioning
Free rollaway/extra beds
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Classic Room, Balcony, Lagoon View

Classic Room, Balcony, Lagoon View | In-room safe, individually furnished, desk, blackout drapes

Classic Room, Balcony, Lagoon View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Kitchenette
Refrigerator
TV
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Calle Quetzal No.11, Km 7.5, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 17 min walk - 0.9 miles
  • Tortuga Beach - 19 min walk - 1.0 mile
  • La Isla Shopping Mall - 21 min drive - 3.3 miles
  • Cancun Interactive Aquarium - 21 min drive - 3.3 miles
  • Playa Tortugas - 22 min drive - 3.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬6 min walk
  • ‪Taqueria Los Chachalacos - ‬3 min drive
  • ‪The Surfin Burrito - ‬6 min drive
  • ‪El Caribeño - ‬8 min walk
  • ‪Campo de Golf Pok-Ta-Pok - ‬11 min walk

About this property

Hotel Imperial Laguna Faranda

Hotel near Cancun Convention Center
Located close to Tortuga Beach and La Isla Shopping Mall, Hotel Imperial Laguna Faranda provides free continental breakfast, an adjacent golf course, and a terrace. The on-site French cuisine fine-dining restaurant, La Palapa Belga, features al fresco dining and dinner. Free WiFi in public areas is available to all guests, along with a garden and car rentals on site.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and laundry services
  • A front-desk safe, an elevator, and a 24-hour front desk
Room features
All 62 individually furnished rooms feature comforts such as air conditioning, as well as amenities like safes and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, free extra beds, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • La Palapa Belga

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:30 PM

Property is also known as

Celuisma Imperial Laguna
Celuisma Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel Cancun
Celuisma Imperial Laguna Hotel Cancun
Celuisma Laguna Imperial
Hotel Imperial Laguna
Imperial Laguna
Imperial Laguna Hotel
Celuisma Imperial Laguna Cancun Hotel Cancun
Imperial Laguna Cancun
Beach House Imperial Laguna Faranda Hotels Hotel
Beach House Imperial Laguna Faranda Hotels Cancun
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda
Hotel Hotel Imperial Laguna by Faranda Cancun
Cancun Hotel Imperial Laguna by Faranda Hotel
Hotel Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna by Faranda Cancun
Celuisma Imperial Laguna Hotel
Beach House Imperial Laguna by Faranda Hotels
Imperial Laguna Faranda Cancun
Imperial Laguna Faranda Cancun
Hotel Imperial Laguna by Faranda
Hotel Imperial Laguna Faranda Hotel
Hotel Imperial Laguna Faranda Cancun
Hotel Imperial Laguna Faranda Hotel Cancun

Frequently asked questions

Does Hotel Imperial Laguna Faranda have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:30 PM.

Is Hotel Imperial Laguna Faranda pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Imperial Laguna Faranda?

Self parking is free at this property.

What time is check-in at Hotel Imperial Laguna Faranda?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Imperial Laguna Faranda?

Check-out is at noon.

Does Hotel Imperial Laguna Faranda provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Imperial Laguna Faranda located?

Located in Zona Hotelera, this golf hotel is within 1 mi (2 km) of Cancun Convention Center and Tortuga Beach. Playa Tortugas and La Isla Shopping Mall are also within 3 mi (5 km).

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Hotel Imperial Laguna Faranda Reviews

Reviews

6.2
Rating 10 - Excellent. 136 out of 765 reviews
Rating 8 - Good. 194 out of 765 reviews
Rating 6 - Okay. 186 out of 765 reviews
Rating 4 - Poor. 102 out of 765 reviews
Rating 2 - Terrible. 147 out of 765 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 8 nights in Dec 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
FULL

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but well kept property with a nice pool, dock, and nice views. The staff is 1st class. I got the service you would expect in expensive hotels.
Stayed 4 nights in Dec 2024

8/10 Good

Jose M

Liked: Cleanliness, property conditions & facilities
Great location, no expensive. No hot water, but not needed. Use the bus not need rental car
Stayed 4 nights in Jun 2024

6/10 Okay

Raul

Disliked: Property conditions & facilities
It’s cheap but you pay for what you get. In the bathroom there was a leak underneath the faucet. There were cracks on the walls. I had also paid for a balcony thinking I was going to have a great view and I got a first floor room to view to nothing. You also have to pay taxes when you check in. The cleaning is not that good either. It could’ve been better.
Stayed 4 nights in Apr 2025

4/10 Poor

Jorge Enrique

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No hot water, no cup or glass to drink water in the room. Other breakfast is a scam. Bath condition very poor..
Stayed 1 night in Mar 2025

8/10 Good

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet setting in the city Except a very loud bar in evening

2/10 Terrible

ST

Disliked: Staff & service, property conditions & facilities, room comfort

A small step above a hostel

The location was not as described . Beds were twins, not king size as stated. There there 4 of us in a room and we only had 2 towels. To get more it was a fight with the front desk it was a fight.
Stayed 2 nights in Dec 2024

8/10 Good

Maria Isela

Liked: Staff & service, amenities, property conditions & facilities
Ndnf
Stayed 1 night in Sep 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some rooms are newly renovated, some are not. My rating is for the renovated only.
Stayed 14 nights in Feb 2024

4/10 Poor

Noella

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I placed a complaint about this property upon arrival as it did not have hot water, the pool was not in service and the safe did not lock. The staff were helpful and friendly
Stayed 7 nights in Feb 2023

6/10 Okay

Eynar

Disliked: Cleanliness, staff & service, room comfort

Poor costumer service, poor housekeeping

Not so good experience, specially with housekeeping and the people up front. They never clean/ sweep my villa. All they did was put new towels, they even took away the bed liners never replaced them bad service in general. The location was very convenient 5 minutes away from the main strip also outside the villa by the pool was ok.
Stayed 6 nights in Mar 2024

6/10 Okay

Shifat

Shower in the bathroom doesn’t work properly.

2/10 Terrible

Navneet

very bad
Stayed 1 night in Feb 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s good for the price and location. walking distance to the nightlife. bus stations nearby . They were kind to allow us early check in. Careful walking at the intersection of the main drag with hotel. 2 cops one uniform says policia and the other masked guy is turist police. we walked by as they were harassing some tourists at the corner and didn’t think much of it. till later that night, same cops they approached me and my son in front of vips restaurant were we sat by the steps a bit to look at google maps and decide which way to go. the unmasked police said that we are disrespecting mexican law and must pay a fine of 600$ and spend 36hrs in jail for being on private property at the steps of vips . they he said give me $400 now and will say it never happened. Like an idiot I paid bcs It was 1130 and we had a flight to catch in the morning. so, dont carry a lot of cash with you bcs he looked through my pockets and wallet .
Stayed 1 night in Dec 2023

2/10 Terrible

Joan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful customer service and unreachable by phone. I reached out to the hotel 1.5 weeks before my stay to change my check in date because I had to change my flight and saw they had 8 rooms available for the new date. Me, my friend, and Expedia tried to call many times and they never picked up the phone (at least 6 different calls). They were not helpful via messages and gave me the runaround giving me excuses like changes cannot be made via messaging or phone - only by an email from Expedia to a specific email address they would not provide me and told me I could not send myself. Expedia sent the email 4 days before my check in date with no response. I followed up 2 days later. Finally got an email the day before my check in date that they do not have rooms available lol. It is a small hotel - they could have made the change via messages but clearly did not feel like accommodating because someone via message told me they had even spoken to the reservations person directly.
Stayed 1 night in Dec 2024

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. I stayed here 7 days. From the moment I checked in I regretted booking this stay. I booked on Expedia. If I could have cancelled I would have. When I checked in the clerk said I had to pay an additional $40.00 for their government tax. I already paid taxes through Expedia. I paid it because I was tired and ready to get some rest. The first 4 I had no hot water. The whole place is filthy and run down. The doors hardly shut on the rooms. The elevator was broke down half the time I was there. When they removed the out of order sign from it, I tried to use it. I was stuck in the elevator over 20 minutes. There Is no phone in the elevator to call for help. The main issue is once you book with Expedia and pay for it, it’s almost impossible to get a refund. Do yourself a favor, don’t stay here.
Stayed 8 nights in May 2024

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place looks nice from the pictures, but is is like a slum. My room had almost no furniture, everything was old and outdated. Nothing on the walls. The ONE window in the room opened to a dusky corner with a water heater or something. There was a sliding glass door that was all the natural light I could get, but it opened to a courtyard and I had no privacy. The restaurant was nice, but it was French which I wasn't looking for. There was construction the first night. The wifi was weak. I was traveling alone and I felt unsafe. It's close to bus stops, but it isn't on hotel row. I went to the lobby and there were some scary people there. I spent 1 night and left the next day. It's by the water, but not a beach. It had almost no amenities. The room was obviously a former apartment and the door to the other room was locked, but I could hear people in there! I
Stayed 7 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico con lugares y opciones para comer. El staff muy atento y el desayuno muy rico. Muy limpio y tranquilo!
Stayed 1 night in Oct 2025

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
Buen lugar
Stayed 1 night in Jun 2025

10/10 Excellent

sahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad ya con unos años encima, pero la habitación son bastante acogedoras, el aire acondicionado funciona bien, tienen televisor y pues cumple con su propósito
Stayed 1 night in Oct 2025

8/10 Good

Manuel Alejandro

Liked: Staff & service
Disliked: Property conditions & facilities
Muy bien ubicado , buen precio !! Para dormir está bien , y te mueves rápido !! A las zonas padres
Stayed 2 nights in Sep 2025

4/10 Poor

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
No me gustó
Stayed 2 nights in Sep 2025

6/10 Okay

elizabeth

Liked: Staff & service, amenities
Tranquilo
Stayed 1 night in Aug 2025

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