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Bahía Tolok

3.5 star property
Hotel with a full-service spa, near Isla Mujeres Ferry Terminal

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Photo gallery for Bahía Tolok

Dining
Premium bedding, down comforters, in-room safe, blackout drapes
Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Living area | 50-inch flat-screen TV with cable channels, TV, Netflix
Comfort Penthouse | Living area | 50-inch flat-screen TV with cable channels, TV, Netflix
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View | Terrace/patio

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Furnished balcony or patio
Yard
Separate dining area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
2 bedrooms
  • Sea view
  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Penthouse

Comfort Penthouse | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Penthouse

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
Dining table
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Basic Room, 1 King Bed, Refrigerator

Basic Room, 1 King Bed, Refrigerator | Premium bedding, down comforters, in-room safe, blackout drapes

Basic Room, 1 King Bed, Refrigerator

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Terrace, City View

Family Room, Terrace, City View | View from room

Family Room, Terrace, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dining table
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Comfort Apartment, Multiple Beds, Balcony, Sea View

Comfort Apartment, Multiple Beds, Balcony, Sea View | Balcony view

Comfort Apartment, Multiple Beds, Balcony, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • Sea view
  • 56 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premier Studio Suite

Premier Studio Suite | Premium bedding, down comforters, in-room safe, blackout drapes

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • Sea view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Presidential Cabin

Presidential Cabin | Premium bedding, down comforters, in-room safe, blackout drapes

Presidential Cabin

Highlights

Balcony
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Studio, Accessible, Kitchen

Comfort Studio, Accessible, Kitchen | Premium bedding, down comforters, in-room safe, blackout drapes

Comfort Studio, Accessible, Kitchen

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Flat-screen TV
Down duvet
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Standard Double Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Down duvet
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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Front of property

Izla Beach Front Hotel

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  • All inclusive
  • Spa
  • Parking included
8.8 out of 10, Excellent, 1,016 reviews
Izla Beach Front Hotel

About the neighborhood

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk - 0.9 miles
  • Miguel Hidalgo - 17 min walk - 1.0 mile
  • North Beach - 3 min drive - 1.4 miles
  • Cocal Beach - 3 min drive - 1.6 miles
  • Dolphin Discovery - 5 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Picus - ‬17 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Mocambo Lancheros - ‬17 min walk
  • ‪luna Grill - ‬17 min walk
  • ‪Mango Café - ‬19 min walk

About this property

Bahía Tolok

Hotel near Isla Mujeres Ferry Terminal
At Bahía Tolok, you can look forward to free continental breakfast, a terrace, and a garden. Indulge in a manicure/pedicure, a Swedish massage, and a facial at the onsite spa. Free in-room WiFi and conference space are available to all guests.
Additional perks include:
  • An outdoor pool and a children's pool, with pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and wedding services
  • Meeting rooms, barbecue grills, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Bahía Tolok include perks such as premium bedding and first-run movies, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, hair dryers, and shampoo
  • 50-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, balconies, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool

Family friendly

  • Children's pool
  • Dining table
  • High chair
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2300 per person
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Does Bahía Tolok have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Bahía Tolok pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahía Tolok?

Self parking is free at this property.

What time is check-in at Bahía Tolok?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Bahía Tolok?

Check-out is at noon.

Does Bahía Tolok provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2300 per person applies.

Where is Bahía Tolok located?

Situated by the sea, this spa hotel is within 1 mi (2 km) of Garrafon Natural Reef Park, Isla Mujeres Ferry Terminal, and North Beach. Miguel Hidalgo and Faro de Punta Norte are also within 1 mi (2 km).

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Bahía Tolok Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 123 out of 196 reviews
Rating 8 - Good. 40 out of 196 reviews
Rating 6 - Okay. 20 out of 196 reviews
Rating 4 - Poor. 3 out of 196 reviews
Rating 2 - Terrible. 10 out of 196 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

This is a perfect get way love the place, will go back
Stayed 2 nights in Mar 2025

10/10

Stay was very nice...clean and a good location for bus or taxi as well Lovely view of the bay
Stayed 3 nights in Mar 2025

10/10

The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!
Stayed 1 night in Mar 2025

8/10

Good *** I would stay at Bahía Tolok again!
Stayed 7 nights in Jan 2025

10/10

Love salt water pool
Stayed 7 nights in Mar 2025

10/10

The property was well kept up on. The staff was extremely friendly and helpful.
Stayed 2 nights in Feb 2025

10/10

This place is nice and quiet away from the main crowed tourist action and loud music. They have a good restaurant on property and you can rent a Golf cart from their to tour the island. The furniture and beds were not great, but not too bad either.
Stayed 2 nights in Mar 2025

10/10

We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.
Stayed 5 nights in Feb 2025

10/10

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.
Stayed 7 nights in Jan 2025

10/10

Overall good quality for price.a little far away from anything but staff are super great and facility is clean
Stayed 3 nights in Feb 2025

10/10

We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Stayed 3 nights in Jan 2025

10/10

My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10
Stayed 4 nights in Mar 2025

10/10

Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.
Stayed 9 nights in Feb 2025

10/10

We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!
Stayed 4 nights in Jan 2025

8/10

Nice place to sleep and also eat. Walking distance to the town.
Stayed 1 night in Dec 2024

10/10

Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.
Stayed 4 nights in Jan 2025

10/10

Good service and atention
Stayed 1 night in Jan 2025

8/10

Great staff. Poor WiFi
Stayed 2 nights in Jan 2025

10/10

Super unique and adorable! Exceeded my expectations!
Stayed 2 nights in Dec 2024

10/10

I love that the property is totally walkable to North Beach and el centro. There are many great dining options nearby. Staff is friendly. Full size refrigerators and options for cooking in your room. Also, the beds are very comfortable. Will definitely return. Of note, this is more of a harbor location and you won’t be swimming in the water, but we knew that upfront.

10/10

Penthouse was incredible!
Stayed 4 nights in Sep 2024

6/10

Rude staff charged us extra for everything, including having guests over
Stayed 3 nights in Jan 2025

10/10

My 2 kids and i stayed for 8 days in the penthouse and loved it. Staff was great, always ready to help you out. The location (middle of the island) is ideal if you rent a golf cart and want to zoom around between Playa Norte and the calmer south side of Isla. The pools are fun for kids of all ages (one in the penthouse if you rent that room, one downstairs for everyone). The vibes of this smaller boutique hotel are much cozier than some of the big hotels we visited throughout our stay (some were truly depressing). All in all, yes it's a bit pricey, but so is everything on the island. I would definitely recommend this place to friends!
Stayed 8 nights in Dec 2024

6/10

The property is conveniently located about a 20-minute walk from North Beach and slightly less to Chedraui and the ballpark. We rarely needed a taxi, as walking was more convenient with several attractions in the area. However, given the price, I feel I paid more than it was worth and would likely choose a different place next time. I found myself having to ask daily for things that were initially promised, such as cleaning, fresh drinking water, and towels. Unfortunately, these services were inconsistent, and on some days, even after asking, replacements still weren’t provided
Stayed 7 nights in Feb 2025

10/10

Will be staying here again.
Stayed 4 nights in May 2023