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Ambiance Suites Cancun

3.5 star property
Central Cancun aparthotel connected to a shopping center, a quick walk to Plaza Las Americas

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Photo gallery for Ambiance Suites Cancun

Terrace/patio
Luxury Double Room | Premium bedding, down comforters, minibar, in-room safe
Reception
Junior Suite, 2 Double | Premium bedding, down comforters, minibar, in-room safe
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Air conditioning
HDTV
Premium bedding
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Super Saver

Super Saver | Premium bedding, down comforters, minibar, in-room safe

Super Saver

Highlights

Air conditioning
HDTV
Premium bedding
Down duvet
Blackout drapes/curtains
Hair dryer
Coffee/tea maker
Minibar
  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2

View all photos for Junior Suite, 2 Double

Junior Suite, 2 Double | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Double

Highlights

Air conditioning
HDTV
Premium bedding
Down duvet
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 50 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down comforters, minibar, in-room safe

Luxury Double Room

Highlights

Individually decorated
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 34 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estándar Matrimonial

Estándar Matrimonial | Premium bedding, down comforters, minibar, in-room safe

Estándar Matrimonial

Highlights

Air conditioning
HDTV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar Superior Matrimonial

Estándar Superior Matrimonial | Premium bedding, down comforters, minibar, in-room safe

Estándar Superior Matrimonial

Highlights

Air conditioning
HDTV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suites King

Junior Suites King | Premium bedding, down comforters, minibar, in-room safe

Junior Suites King

Highlights

Air conditioning
HDTV
Premium bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 50 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Tulum No. 227 S.M. 20, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 7 min walk - 0.4 miles
  • Plaza 28 - 16 min walk - 0.9 miles
  • Puerto Cancun Marina Town Center - 4 min drive - 2.2 miles
  • Langosta Beach - 7 min drive - 4.7 miles
  • Tortuga Beach - 13 min drive - 5.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Los Tarascos - ‬4 min walk
  • ‪Chila y Quil - ‬4 min walk
  • ‪Vips - ‬4 min walk
  • ‪La Playita Seafood & Mojitos Bar - ‬5 min walk
  • ‪Las Originales Carnes en su Jugo - ‬6 min walk

About this property

Ambiance Suites Cancun

Central Cancun aparthotel connected to a shopping center, a quick walk to Plaza Las Americas
This aparthotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Each apartment offers comforts like premium bedding and a down comforter, plus free WiFi and a flat-screen TV with cable channels. Added amenities include free wired internet, a minibar, and room service.
Ambiance Suites Cancun offers 59 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Languages

English, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MXN 125 to 500 for adults and MXN 90 to 400 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a state park
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • 24-hour gym
  • Children's pool
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 buildings
  • 5 floors
  • 59 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 480

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 125 to 500 for adults, and MXN 90 to 400 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ambiance Cancun
Ambiance Suites Cancun
Ambiance Suites Hotel
Ambiance Suites Hotel Cancun
Ambiance Suites Cancun Hotel
Ambience Villa Cancun
Ambiance Suites Cancun Cancun
Ambiance Suites Cancun Aparthotel
Ambiance Suites Cancun Aparthotel Cancun

Frequently asked questions

Does Ambiance Suites Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Ambiance Suites Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambiance Suites Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Ambiance Suites Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 480 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ambiance Suites Cancun?

Check-out is at noon. Late check-out is available for MXN 480 (subject to availability).

Where is Ambiance Suites Cancun located?

Located in Downtown Cancun, this aparthotel is 0.3 mi (0.6 km) from Plaza Las Americas and within 6 mi (10 km) of Langosta Beach and Tortuga Beach. Cancun Convention Center and La Isla Shopping Mall are also within 9 mi (15 km).

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Ambiance Suites Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 478 out of 1019 reviews
Rating 8 - Good. 350 out of 1019 reviews
Rating 6 - Okay. 112 out of 1019 reviews
Rating 4 - Poor. 39 out of 1019 reviews
Rating 2 - Terrible. 40 out of 1019 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities, communication
For a small hotel outside the Zona hotelera this place was excellent. Super clean and very friendly staff
Stayed 4 nights in May 2025

10/10 Excellent

Pooja

Liked: Cleanliness, amenities, property conditions & facilities, communication
it was an amazing stay
Stayed 5 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities, communication
Need to work on the hot water availability, other than that, great place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, communication
EXCELENTE
Stayed 4 nights in Apr 2025

8/10 Good

Mark Douglas

Liked: Cleanliness, property conditions & facilities, communication
The property was a good value for the room. When I was there, they were sprucing the place up with a fresh coat of paint. The housekeeper did a great job too!
Stayed 8 nights in Mar 2025

8/10 Good

Tatiana

Liked: Cleanliness, amenities, property conditions & facilities, communication
👍
Stayed 2 nights in May 2025

10/10 Excellent

javier

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 2 nights in Dec 2024

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice stay and several restaurants near the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff , great location. thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

Afra

Nice place, decent value for price
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The kitchen didnt stay open the hours listed.
Stayed 5 nights in Apr 2025

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities
Liked it. View not great. good patio. would recommend.
Stayed 6 nights in Feb 2025

6/10 Okay

papaya

Disliked: Property conditions & facilities, communication
I booked this hotel because of lots of great reviews, but it’s okay okay room with so so facilities. The toilet flushing and the shower weren’t good, There were no workers who spoke English in that hotel(we didn’t mind it) but we literally misunderstood about “free” breakfast and we had to pay $$. The hotel workers were friendly and helpful but other than that I couldn’t give 4 stars, more like 2.5
Stayed 5 nights in Mar 2025

8/10 Good

Manuel

Liked: Cleanliness, room comfort, communication

Nice place for the price

Nice facilities and the Junior suite was perfect for our family of four.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Nice stay

Just a quick stop-over in CUN. Very good for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
location, price and very clean. It was good hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the location.
Stayed 2 nights in Jul 2024

6/10 Okay

krishna

no hot water ,sometimes the ceiling fan is a bit noisy
Stayed 2 nights in Feb 2025

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities, communication
Clean and affordable
Stayed 4 nights in Jul 2024

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities, communication
Friendly and helpful employees , the place was clean ,
Stayed 1 night in Apr 2024

4/10 Poor

Therese

Disliked: Cleanliness, property conditions & facilities, communication
We were in limbo for the first 2 days of our stay! Our first room smelled musty and moldy, i am very allergic! We were put in another room for 2 days, they wanted us to go back in moldy room cause the one they put us in was booked! Ended up they told us we could stay in present room! The garden was always unkept, dirty tables, dishes, beer cans garbage left there! No coffee with coffee maker! Not much english!
Stayed 6 nights in Feb 2025

8/10 Good

Daishu

Liked: Cleanliness, property conditions & facilities, communication
Nice staff at the hotel!
Stayed 2 nights in Oct 2023

10/10 Excellent

María José

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is so close to the beach. Service amazing. The place is wonderful
Stayed 1 night in Mar 2024

6/10 Okay

Mohammadjavad

Liked: Amenities
Disliked: Property conditions & facilities, communication
Hot water was not available all the time. Taking shower was hard due to water pressure. There was a problem with bathroom door and everything outside of shower room gets wet when taking shower. Staff hardly speak english.
Stayed 5 nights in Feb 2025

10/10 Excellent

Fabio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good
Stayed 4 nights in Oct 2024