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Aloft Cancun

3.5 star property
Pet-friendly Cancun hotel connected to the convention center, walk to Caracol Beach

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your current months are May, 2024 and June, 2024.
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June 2024

Aloft Cancun

Photo gallery for Aloft Cancun

Reception
Property amenity
Exterior
View from room
Lounge

Overview of Aloft Cancun

Reviews
7.8

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar

Check out the area

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationCaracol Beach3 min walk
  • Popular LocationCancun Convention Center4 min walk
  • Popular LocationLa Isla Shopping Mall4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Room options

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Cancun

Located near the beach, Aloft Cancun is in Zona Hotelera neighborhood and is connected to the convention center. While the natural beauty of Caracol Beach and Delfines Beach can be enjoyed by anyone, those looking for an activity can check out UltraMar Ferry Terminal. Cancun Convention Center and La Isla Shopping Mall are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as snorkeling.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Caracol Beach - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Gaviota Azul Beach - 5 min walk
  • Forum Beach - 5 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • Hooters - 3 min walk
  • Krystal Cancún - 4 min walk
  • Starbucks - 3 min walk
  • Mextreme - 5 min walk
  • Coral Café - 2 min walk

About this property

Aloft Cancun

Hotel near Caracol Beach
Located close to Cancun Convention Center and UltraMar Ferry Terminal, Aloft Cancun provides a rooftop terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
Other perks include:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), an outdoor pool, and express check-out
  • Express check-in, tour/ticket assistance, and free newspapers
  • Guest reviews say good things about the beach locale, pool, and helpful staff
Room features
All 177 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Free infant beds, free tea bags/instant coffee, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM–10:00 AM for a fee: MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • WXYZ bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Pet fee: MXN 1000 per accommodation, per stay
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1000 per accommodation, per stay.

How much is parking at Aloft Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 1140 (subject to availability). After-hours check-in is not available.

What time is check-out at Aloft Cancun?

Check-out is at noon. Late check-out is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is steps from UltraMar Ferry Terminal and Cancun Convention Center. Caracol Beach and La Isla Shopping Mall are also within 3 mi (5 km).

Aloft Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1002 reviews" "
Rating 8 - Good. 305 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kendell

Liked: Cleanliness
Stayed 4 nights in Apr 2024

6/10 Okay

Kamal

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is good - near to shopping and nightlife and restaurants Rooms needed more lights. No doors for bathrooms which sucks Free drinks were not that Great
Stayed 4 nights in Mar 2024

10/10 Excellent

Emmelyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was great, first time going to Cancun and they were so easy to talk to and explained everything perfectly 10/10.
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if you want to party
Stayed 2 nights in Mar 2024

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. The location of this place was so convinient. Once you exit, go right and public beach access is found just crossing the light. There is an Oxxo and grocery story on the corner. We walked everywhere from here. Beds are comfy, as you would expect from a Marriot hotel.
Stayed 2 nights in Mar 2024

8/10 Good

Angelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean, comfortable bed, good pilows, bathroom very clean and good shower with good pressure of the water, room specious, bottles of water avaiables every day, drinks are free all day and very good breakfast with scrambled eggs, beans sausage, good coffee. This hotel doesn’t have beach but you cross the street and is playa caracol and ferri to isla mujeres.also, the hotel is very convenient for transportation, infront you can take the bus to go to cancun center, good location
Stayed 3 nights in Mar 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend
Stayed 2 nights in Mar 2024

4/10 Poor

mike

Liked: Cleanliness, property conditions & facilities
The place was noisy. People were allowed in the rooms did not sleep all night. I notified the front desk. Nothing was done about it.
Stayed 1 night in Mar 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Mar 2024

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good. You can find everything you need within walking distance
Stayed 2 nights in Mar 2024