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Get an overview of this hotelHotel connected to the convention center in Zona Hotelera with free valet parking

Popular property highlights

Free parking
Free WiFi
Restaurant
Swimming pool
Laundry facilities

Location

Located in Zona Hotelera, this hotel is within a 5-minute walk of Cancun Convention Center, Caracol Beach, and Forum Beach. Tortuga Beach and Delphinus Dreams are also within 2 mi (3 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a swim-up bar, and a coffee shop/café are onsite.

Room Amenities

All 177 rooms offer free WiFi, 24-hour room service, and LCD TVs with satellite channels. Guests will also find minibars, rainfall showerheads, and coffee makers.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Aloft Cancun provides a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a swim-up bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 366 square feet (34 square meters) include a meeting room. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. Onsite self parking and valet parking are complimentary.

Aloft Cancun is a smoke-free property.

  • Express check-in 
  • Elevator 
  • Rooftop terrace 
  • Number of bars/lounges - 2 
  • Fitness facilities 
  • 24-hour front desk 
  • Poolside bar 
  • Swim-up bar 
  • Billiards or pool table 
  • Express check-out 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built - 2013 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Free valet parking 
  • Sauna 
  • Outdoor pool 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 34 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Conference space size (feet) - 366 
  • Snack bar/deli 
  • Laundry facilities 
  • Total number of rooms - 177 
  • Television in common areas 
  • One meeting room 
  • Number of floors - 10 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking, Free valet parking

Room Amenities

  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Hair dryer 
  • Shower only 
  • Rainfall showerhead 
  • Grab bar - near toilet 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Eco-friendly toiletries 
  • Visual fire alarm 
  • Lever door handles 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Nook - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

WXYZ bar - This restaurant specializes in Mexican cuisine and serves light fare only.

Splash - This beach restaurant specializes in international cuisine and serves light fare only.

Refuel - This coffee shop serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant 
  • Visual alarms in hallways 
  • Wheelchair accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Wheelchair accessible parking 
  • In-room accessibility 
  • Braille or raised signage 
  • Wheelchair-accessible registration desk 
  • Wheelchair-accessible fitness center 
  • Wheelchair-accessible meeting spaces/business center 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
Debit cards
Guests must contact this hotel in advance to reserve a crib (infant bed)/rollaway bed. Placement based on availability. Contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 249 for adults and MXN 149 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Aloft Cancun
  • Aloft Hotel Cancun
  • Cancun Aloft
  • Aloft Cancun Hotel
  • Aloft Cancun Hotel
  • Aloft Cancun Cancun
  • Aloft Cancun Hotel Cancun

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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