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Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with a 24-hour health club and a 24-hour front desk

Choose dates to view prices

Photo gallery for Adhara Hacienda Cancun

Relax by the rectangular pool surrounded by a paved deck and lounge chairs, with a shaded seating area nearby.
Experience the modern lobby's sleek design, featuring a glass partition, blue patterned wall, and metallic sculptures.
Relax in our spacious lobby with a seating area, sofa, armchairs, and potted plants.
Indulge in a variety of hot and cold dishes at our buffet.
Relax in a serene outdoor space surrounded by lush greenery and comfortable seating.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.6 out of 10
Excellent
(37 reviews)

Highlights

Furnished balcony
Air conditioning
LCD TV
Shower/tub combination
Rainfall showerhead
Hair dryer
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
LCD TV
Bathrobes
Hair dryer
Rainfall showerhead
Shower/tub combination
Free bottled water
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive with View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive with View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4

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About the neighborhood

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 5 min walk - 0.3 miles
  • Las Palapas Park - 10 min walk - 0.6 miles
  • Benito Juarez Municipal Building - 11 min walk - 0.6 miles
  • Plaza 28 - 19 min walk - 1.0 mile
  • Ultramar Ferry Puerto Juárez - 5 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬8 min walk
  • ‪Yamamoto - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel near Mercado 23
Located close to Benito Juarez Municipal Building and Las Palapas Park, Adhara Hacienda Cancun provides a swim-up bar, a poolside bar, and a garden. The on-site restaurant, El Alhena, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a gift shop
  • Tour/ticket assistance, 1 meeting room, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All 174 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Rainfall showers, shower/tub combinations, and free toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 220 to 220 for adults and MXN 220 to 220 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 220 to 220 for adults, and MXN 220 to 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.

Is Adhara Hacienda Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Adhara Hacienda Cancun?

Self parking is free at this property.

What time is check-in at Adhara Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Adhara Hacienda Cancun?

Check-out is at 1 PM.

Does Adhara Hacienda Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Adhara Hacienda Cancun located?

This family-friendly Cancun hotel is located near the airport, within a 15-minute walk of Mercado 23, Benito Juarez Municipal Building, and Las Palapas Park. Puerto Cancun Golf Course and Plaza 28 are also within 2 mi (3 km).

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Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 886 reviews
Rating 8 - Good. 296 out of 886 reviews
Rating 6 - Okay. 99 out of 886 reviews
Rating 4 - Poor. 24 out of 886 reviews
Rating 2 - Terrible. 21 out of 886 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Jul 2025

8/10 Good

Nicanor

Liked: Cleanliness
It's a nice hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

´SARAHI

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

Qin

Liked: Cleanliness, amenities, property conditions & facilities
food is good
Stayed 1 night in Jun 2025

10/10 Excellent

Qi

Liked: Cleanliness, amenities, property conditions & facilities
Located in the central. The atmosphere is a typical resort. Breakfast is good.
Stayed 3 nights in May 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and have enjoyed it each time. Beds were great, ac worked well, bathrooms were up to date. Our room had a balcony looking at the pool which was amazing. The breakfast showcased fresh and yummy food. I am a very picky eater and my husband eats everything but we were both happily surprised. Mini fridge in the room.
Stayed 4 nights in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleasantly surprised by how beautiful the property was.
Stayed 1 night in Mar 2025

10/10 Excellent

Stevo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food options for dinner. Luis very attentive. Relaxing pool environment. Clean and friendly hotel. Convenient location. TV options limited. Overall, I will return.
Stayed 7 nights in May 2025

10/10 Excellent

Edith

Very beautiful property. Very pleasantly surprised.
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Clean and friendly staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Restaurant was great, as well as the breakfast buffet. Would stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Staff was friendly and helpful. Room was clean and comfortable. The location was also great. Lot's of good restaurants at a walkable distance and not too far from the beach. It's super close to the Cancun ADO terminal, so it's great if you want to go on day trips to places like Tulum or Playa Del Carmen. A great option if you're on a budget or want to skip the all-inclusive hotel experience.
Stayed 7 nights in Feb 2025

10/10 Excellent

Vanessa Aleli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very quiet despite being in the center of Cancún! Staff is very courteous and friendly
Stayed 6 nights in Dec 2024

10/10 Excellent

DOUG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was pretty awesome. Wonderful staff. Close to a lot of conveniences.
Stayed 7 nights in Dec 2024

8/10 Good

Lena

Liked: Cleanliness, staff & service, room comfort
we stayed here for 2 nights, nice breakfast buffe and pool area. Charming hotel in good central location, nothing fancy, simple but nice and clean. Beds a bit too hard for my taste.
Stayed 3 nights in Dec 2024

10/10 Excellent

Deanna

Liked: Cleanliness, amenities
Clean, friendly service
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, loved the firm mattresses and fantastic breakfasts
Stayed 3 nights in Aug 2024

10/10 Excellent

Douglas James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful oasis with pool in courtyard. Quiet, but close enought to emenities. Staff very considerate and helpful. Great breakfast!
Stayed 7 nights in Jan 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stayed 1 night in May 2024

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
It was a basic, clean, & safe hotel with helpful staff, conveniently located near restaurants, street food carts & the ADO bus station.
Stayed 4 nights in Sep 2024

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel,the restaurant Captain, has trained his staff to provide the best service possible. All are courteous, attentive,friendly and appear willing to provide possible. The hotel staff in general provided excellent service. I consider this the best hotel downtown.
Stayed 6 nights in Feb 2025

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Excelllent service
Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean room, good location
Stayed 1 night in Mar 2024