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Adhara Hacienda Cancun

3.0 star property
Families find daytime fun and evening relaxation at this welcoming Cancun property, where El Alhena restaurant serves meals and two pools invite guests to unwind

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Photo gallery for Adhara Hacienda Cancun

Arcade - Adhara Hacienda Cancun (Cancun)
Suite, 1 Bedroom | Living area | 16-inch LCD TV with cable channels, TV - Adhara Hacienda Cancun (Cancun)
Terrace/patio - Adhara Hacienda Cancun (Cancun)
Exterior - Adhara Hacienda Cancun (Cancun)
Reception - Adhara Hacienda Cancun (Cancun)
Adhara Hacienda Cancun offers a complete vacation experience with a swim-up bar and El Alhena restaurant for all meals. Guests relax in the garden or cool off in two pools, while kids enjoy their own playground. Free WiFi keeps everyone connected throughout their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(47 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

9.4 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 16-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

About the neighborhood

Located in Downtown Cancun, a neighborhood in Cancun, Adhara Hacienda Cancun is near the airport and near the beach. Travelers who have shopping on the agenda can visit Mercado 23 and Plaza 28, while those looking for another kind of activity may want to check out Puerto Cancun Golf Course. Benito Juarez Municipal Building is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing. Visit our Cancun travel guide
Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

What's nearby

  • Cancun_BenitoJuarezMunicipalBuilding_6277943_016
    Benito Juarez Municipal Building
    11 min walk - 0.6 miles
  • Séptimo Día Adventist Church
    6 min walk - 0.4 miles
  • Mercado 23
    8 min walk - 0.5 miles
  • Las Palapas Park
    13 min walk - 0.7 miles
  • Plaza 28
    4 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    21 min drive

Restaurants

  • McDonald's
    6 min walk
  • El Paisano Del 23
    8 min walk
  • La Suegra
    8 min walk
  • Taqueria Coapeñitos
    3 min walk
  • Subway
    9 min walk

About this property

Adhara Hacienda Cancun

Family-friendly hotel near Las Palapas Park
Located close to Mercado 23 and Benito Juarez Municipal Building, Adhara Hacienda Cancun provides a free breakfast buffet, a swim-up bar, and a poolside bar. The on-site restaurant, El Alhena, offers breakfast, brunch, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a banquet hall, and smoke-free premises
  • Luggage storage, a gift shop, and tour/ticket assistance
  • Guest reviews give top marks for the breakfast, pool, and helpful staff
Room features
All 174 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 16-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1988
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–10:00 PM.

Is Adhara Hacienda Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Adhara Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Adhara Hacienda Cancun?

Check-out is at 1 PM.

Does Adhara Hacienda Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Adhara Hacienda Cancun located?

This family-friendly Cancun hotel is located near the airport, within a 15-minute walk of Mercado 23, Benito Juarez Municipal Building, and Las Palapas Park. Puerto Cancun Golf Course and Plaza 28 are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Adhara Hacienda Cancun Reviews

8.8

Excellent

9.2

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Silvia Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price , Good breakfast , very nice Staff , specially the restaurant server Miguel Ramon he gives an amazing service .
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent; clean room, great pool and grounds, friendly staff, great breakfast.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nilakantan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Close location close to the centre and still a little away. Excellent breakfast and wonderful staff and service
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Esperanza

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The breakfast was perfect. Pool was so refreshing and awesome.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Michel

Liked: Staff & service
Very good
Stayed 1 night in Mar 2026
Verified

6/10 Okay

GB

Liked: Cleanliness
Disliked: Staff & service
Had a pleasant stay at Hotel Adhara. The rooms are comfortable. Loved the Chaya drinks. We did experience a frustrating start with the beach shuttle—contradictory booking instructions led to us being told it was full, despite arriving exactly when told. However, the management was professional and settled the issue by offering us a compromise 11:00 AM transport to the beach. I appreciate a hotel that listens to feedback and makes things right. Good base for exploring Cancun!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Damian

Liked: Cleanliness, amenities, property conditions & facilities
This is a very good hotel in a good location although the room is in need of renovation - there was a leak in the ceiling just above the entrance / bathroom which I told the staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Location is good, for Cancun. A Michelin star restaurant 20 minutes walk one way and downtown Cancun 10 minutes the other. We didn’t realise until too late that there was a free shuttle bus to the beach (needs to be highlighted better). Therooms were very clean, the staff were very nice. The breakfast was very good. The amenities were good. We had a very nice stay, thank you.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay. Close to many restaurants. Pillows a bit firm but room was as expected... staff cleaned room daily. Breakfast buffet was excellent.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option if you're arriving or departing to your next destination via the ado bus as ita very walkable. Hotel was clean and as described. Would atay here agaon.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super kind and helpful.
Stayed 1 night in Sep 2025
Verified

8/10 Good

angela

Liked: Cleanliness, staff & service
The room was clean, we had fresh towels, the staff was friendly and helpful. The breakfast buffett was good. It was in a good location, not too far from the spots we needed to go. We went on Christmas Eve and I did not know that everything at the hotel would close by 5 including the restaurant/bar pool service so that sucked. The main reason we stayed there on our last night was to enjoy that service.
Friendly salamander in the bathroom.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Serafin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean, staff really pleasant.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Valerie Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a walkable location, close to restaurants and shopping. Will stay again.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. All the staff super friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ka Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very nice
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, loved the firm mattresses and fantastic breakfasts
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good. Its 15-20 min walk to the market and downtown. Breakfast options were great and worthy for the price. The staff were very helpful.
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Restaurant was great, as well as the breakfast buffet. Would stay again!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

Our hotel stay was comfortable and enjoyable. The breakfast was excellent, the pool was clean and towels readily available. We wish there was a lobby bar and airport transfers. Otherwise, we enjoyed our stay immensely.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay prior to heading out to Progreso. The hotel was great and so was the staff. Would stay again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Qin

Liked: Cleanliness, amenities, property conditions & facilities
food is good
Stayed 1 night in Jun 2025