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Aparthotel

AR Cancun Plaza

4.0 star property

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View from property - AR Cancun Plaza (Cancun)
Microwave, coffee/tea maker, cookware/dishes/utensils - AR Cancun Plaza (Cancun)
Exterior - AR Cancun Plaza (Cancun)
Standard Suite, 1 King Bed, Sea View | In-room safe, free WiFi, bed sheets, wheelchair access - AR Cancun Plaza (Cancun)
Property grounds - AR Cancun Plaza (Cancun)
Located close to El Rey Ruins and Delfines Beach, AR Cancun Plaza provides a terrace, a garden, and laundry facilities. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Suite, 1 King Bed, Sea View

Standard Suite, 1 King Bed, Sea View | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Suite, 1 King Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds, Sea View

Standard Suite, 2 Double Beds, Sea View | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Suite, 2 Double Beds, Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Loft, Sea View

Family Loft, Sea View | In-room safe, free WiFi, bed sheets, wheelchair access

Family Loft, Sea View

  • Sea view
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located on the beach, AR Cancun Plaza is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Punta Sur. El Rey Ruins and Aquaworld are two other places to visit that come recommended. Visit our Cancun travel guide
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Map
BLVD KUKULCAN KM 19.5 LOCAL 3, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • El Rey Ruins
    El Rey Ruins
    3 min drive - 1.3 miles
  • Delfines Beach
    Delfines Beach
    4 min drive - 1.6 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    16 min drive - 6.4 miles
  • Cancun_CancunInteractiveAquarium_6075622_448
    Cancun Interactive Aquarium
    16 min drive - 6.4 miles

Getting around

  • Cancun Intl. Airport (CUN)
    14 min drive

Restaurants

  • Marco Polo Restaurante
    5 min walk
  • Azvl
    4 min walk
  • Restaurant Las Fuentes
    5 min walk
  • Sun Palace
    5 min walk
  • Hakka
    4 min walk

About this property

AR Cancun Plaza

An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and laundry facilities. Each apartment features free WiFi, a dining area, and a kitchenette with a microwave. A TV, a coffee/tea maker, and a safe are among the other amenities available to guests.
AR Cancun Plaza offers 14 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave

Dining

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • TV

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • Cleaning fee: USD 12 per accommodation, per night (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 18 for adults and USD 18 for children
  • Airport shuttle fee: USD 65 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 04230051215

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does AR Cancun Plaza have a pool?

Yes, this property has an outdoor pool.

Is AR Cancun Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at AR Cancun Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at AR Cancun Plaza?

Check-out is at 11:00 AM.

Does AR Cancun Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is AR Cancun Plaza located?

Nestled on the beach, this Zona Hotelera aparthotel is within 1 mi (2 km) of El Rey Ruins and Delfines Beach. Aquaworld and La Isla Shopping Mall are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AR Cancun Plaza Reviews

7.0

Good

7.6

Cleanliness

7.6

Location

7.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 35 reviews
Rating 8 - Good. 13 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 5 out of 35 reviews

Reviews

Verified

8/10 Good

Amparo

Liked: Cleanliness, check-in, communication, listing accuracy
food in the restaurant was so good
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Maricruz Nelly

Liked: Cleanliness, listing accuracy
Disliked: Check-in
People are friendly and very a helpful!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Szilvia

Liked: Cleanliness, room comfort, communication
It was what I needed , gave me the feel of more independence , but had a well priced store available to us! Restaurant was great! I am planning my next trip with this hotel again!
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Brayan Alexis Garcia

Liked: Check-in
Disliked: Listing accuracy
Room was clean but had a couple dirty spots in the bathroom and bar staff some were kinda rude
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Angelica

Liked: Cleanliness, amenities, communication
It was ok, you can hear alot of the rooms next door
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Bruce

It was ok for the money. No amenities except pool. Rooms were bare except for bed.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Brooke

You need to connect to multiple different wifi things & it is
Stayed 4 nights in Jan 2026
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

details never specified and no communication

Overall the people seemed quite rude and unhelpful. We got different information from different staff and it was frustrating. The rooms did not look like they did on the images and we were tired from arguing with them. Please don't book this hotel.
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Nadia Galindo

Liked: Check-in, communication, listing accuracy
La seguridad es buena, en la zona hotelera de cancun
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MIGUEL ANGEL

La ubicación, alberca y acceso a la playa son excelentes.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, room comfort
Helt ok hotell till det priset!! Fantastisk utsikt, fint poolområde, fräscha rum och bra restaurang. Läget är bra, nära till flygplatsen och lätt att ta både buss och taxi om man ska någonstans . En stor nackdel var att det var nästintill omöjligt att få tag i hotellet i förväg, vilket det står i bekräftelsen att man behöver. Jag fick efter nästan två veckors jagande till slut tag i någon via Facebook. Det är Bsea Cancun Plaza som sköter allt på plats, det hade underlättat avsevärt om det stått någonstans. Telefonnummer och mail som hotels.com har till AR stämmer inte!!
Stayed 4 nights in Mar 2020
Verified

10/10 Excellent

SANDRA LUCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio de AR Cancún Plaza

Excelente, nos gusto mucho las instalaciones del hotel y el servicio en general que oferta el establecimiento, esperamos volver pronto.
Vista desde la habitación de AR Cancún Plaza.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
El trato excelente ! Una playa y alberca súper tranquila y cuidada! Servicio de calidad y buena atención del personal!!
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the property is not new and shiny, it has a unique style. It’s clean and at the quieter end of the hotel zone. There is one restaurant/bar on the property, which we didn’t try, choosing instead to use the kitchenette. The staff is friendly and helpful. We called the front desk one day to say there was a problem with the water in our room and the maintenance person arrived quickly and resolved the problem quickly.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionists were super usefull and friendly. I liked my room a lot , with amazing sea view
Stayed 16 nights in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the front desk instead of give me a 1 room he give me 2 rooms for thw same price with the ocean view i though it was nice of him , our fly got delay for 2 hours and they was witing foy us, the pool right by the ocean the reataurant , my family loved it we will come back.
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Its a nice hotel they are still working to improve it. Great location and very nice staff. Our family enjoyed it. No wifi in rooms was a downfall.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atención buena ubicación. Me gustó mucho mi estancia
Stayed 5 nights in May 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama terrible, las instalaciones terribles, el personal terrible,
Stayed 5 nights in May 2019
Verified

6/10 Okay

Verified traveler

La alberca está limpia y buena vista Las habitaciones no son cómodas En general le falta mantenimiento y el ligas ya es viejo . Le falta remodelaciones y actualizaciones
Stayed 4 nights in May 2019
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Hotel For the Price!

The hotel was great for the price you pay! The pool is clean and beautiful with a restaurant and bar right next to it. The location of the hotel itself is in a quieter spot of Cancun with a few great restaurants within walking distance which we loved. There's a convenience store at the hotel and an OXXO right across the street - perfect for getting bottled water and/or snacks. The room had a great ocean view with a balcony. The air conditioning was perfectly cold. The beds weren't the comfiest, but the room was very clean and good enough for me. For the price I paid, I wasn't expecting a luxury hotel. This was about as nice, if not nicer, than I would have expected! The 24-hour front desk staff were also super friendly and helpful. My biggest criticism was probably just the confusion over how to contact the hotel from the U.S. We booked from Hotels.com and the phone number listed seemed to be incorrect and we found several different phone numbers attributed to "Cancun Plaza" not to mention different names for this complex (AR Cancun Plaza, Cancun Plaza Condos, Hotel Cancun Plaza, Bsea Cancun Plaza). I even found different websites with these names and Hotels.com doesn't even have the right location marked. Very confusing. This might be because many of the rooms are technically "condos" with different owners...however, I believe the Bsea Cancun Plaza is the hotel who manages it all and their website and contact information seems to be the one that is most helpful.
Stayed 6 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an excellent location, people is very kind and the seaview from the balcony is wonderful
Stayed 4 nights in Feb 2019
Verified

8/10 Good

angela n.

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok the bed is very hard not really comfortable
Stayed 4 nights in Jan 2019
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
King size bed is really a queen size bed. No WiFi in the room or near the rooms, just near the reception area. Could not locate my reservation and told me I was not in the right place, but it was a mistake of the person that has to manually enter everyone's reservations to their system. Room was not terrible, but it could have been cleaner. Just a place to sleep at night, would not expect to spend the day there. Tour company onsite was a bit sketchy and we lost money because of them.
Stayed 3 nights in Sep 2018
Verified

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wi-fi in the rooms, elevator broke down, building needs maintenance and beach is not maintained clean from the seaweed. Only thing we enjoyed was the pool. Really disappointed. Looks a lot better in the promo pics.
Stayed 3 nights in Sep 2018