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Chalet Queen

2.0 star property
Hotel with free breakfast, steps from Dolomites

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Photo gallery for Chalet Queen

Luxury Studio Suite | Frette Italian sheets, premium bedding, down comforters
Reception
32-inch Smart TV with satellite channels, TV, first-run movies
Exterior
Luxury Studio Suite | Frette Italian sheets, premium bedding, down comforters

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Studio Suite

Luxury Studio Suite | Living area | 32-inch Smart TV with satellite channels, TV, first-run movies

Luxury Studio Suite

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Memory foam bed
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Frette Italian sheets, premium bedding, down comforters

Executive Single Room

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Memory foam bed
  • 8 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | Frette Italian sheets, premium bedding, down comforters

Deluxe Room, Mountain View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Frette Italian sheets, premium bedding, down comforters

Executive Double or Twin Room

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Memory foam bed
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Frette Italian sheets, premium bedding, down comforters

Deluxe Triple Room

Highlights

Separate sitting area
Individually furnished
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Memory foam bed
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
S.da de Contrin 27, Canazei, TN, 38032

What's nearby

  • Dolomites - 1 min walk - 0.0 miles
  • Alba-Ciampac Cable Car - 2 min walk - 0.1 miles
  • Ski Lift Pecol - 3 min drive - 1.5 miles
  • Dolaondes Canazei - 4 min drive - 1.7 miles
  • Sass Pordoi Cable Car - 8 min drive - 4.4 miles

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 50 min drive

Restaurants

  • ‪La Montanara - ‬4 min drive
  • ‪Rosengarten après ski - ‬4 min drive
  • ‪Hotel El Ciasel - ‬3 min drive
  • ‪Te Cevena - ‬4 min drive
  • ‪Wine & Dine - ‬4 min drive

About this property

Chalet Queen

Hotel remodeled in 2021 and located near Dolomites
A free breakfast buffet, 2 coffee shops/cafes, and a garden are just a few of the amenities provided at Chalet Queen. The on-site international cuisine restaurant, Chalet Queen Restaurant, offers breakfast, dinner, and al fresco dining. In addition to 2 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • An electric car charging station, a TV in the lobby, and a porter/bellhop
  • Smoke-free premises, multilingual staff, and barbecue grills
  • An elevator and luggage storage
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and heated floors, as well as perks like first-run movies and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch Smart TVs with premium channels and first-run movies
  • Wardrobes/closets, heated floors, and separate sitting areas

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 50; reservation required
  • Snack bar/deli

Restaurants on site

  • Chalet Queen Restaurant

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Communal living room
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 9:30 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 4 to December 20:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 25
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day plus EUR 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 9:30 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Property Registration Number IT022039A197EAQKKZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chalet Queen Hotel
Chalet Queen Canazei
Chalet Queen Hotel Canazei

Frequently asked questions

Is Chalet Queen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per day. A cleaning fee of EUR 25 also applies. Service animals are exempt from fees.

What time is check-in at Chalet Queen?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available from 9:30 PM–midnight for a fee.

What time is check-out at Chalet Queen?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Where is Chalet Queen located?

Situated in the mountains, this hotel is steps from Alba-Ciampac Cable Car and Dolomites. Ski Lift Pecol and Dolaondes Canazei are also within 2 mi (3 km).

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Chalet Queen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 26 reviews
Rating 8 - Good. 2 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Great staff, great stay
Stayed 2 nights in Aug 2024

10/10

Great location
Stayed 5 nights in Oct 2024

10/10

loved the bathroom, bed was somewhat small and narrow but very comfortable
Stayed 3 nights in Sep 2022

10/10

Fantastic hotel. Ultra modern, sparkling clean, fantastic vibe. Slightly off the main strip of Canazei but that’s exactly what we wanted. This hotel features total natural serenity and premium privacy. The staff was wonderful and the breakfast was fantastic. Be sure to check out the restaurant for dinner, we were shocked at how tasty the food was. The beef goulash was fantastic! Compliments to the chef.
Stayed 2 nights in Aug 2023

6/10

Wasn't impressed with the hotel or the staff checking in. The town was dead, the options limited. The room was nice but the dinner, the chef and my server made it all worth while
Stayed 1 night in Oct 2023

10/10

Stayed 3 nights in Jan 2025

10/10

Stayed 3 nights in Sep 2024

10/10

Tolle Unterkunft mit nettem Personal. Das Erlebnis ist deutlich über den angegebenen 2 Sternen. Direkt am Skilift liegend mit eigenem Parkplatz und Restaurant. Küche liefert tolle Menüs ab!
Stayed 3 nights in Dec 2024

4/10

Frühstück war sehr italienisch. Nur Toast oder hartes Brötchen dafür viel Süsses und Kuchen. Kaffee gut. Wetter war nicht so gut. Restauim Hotel war geschlossen. Das hatten wir erst nach Buchung erfahren. Im Dorf war eine Pizzeria offen. Das Essen dort war dafür sehr gut. Im Hotel keine Deutschsprachigen TV- Sender vorhanden. Antenne war kaputt. Diese wurde nicht repariert in der Zeit als wir dort waren
Stayed 5 nights in Sep 2024

8/10

Stayed 2 nights in Jul 2024

8/10

Stayed 2 nights in Jul 2024

10/10

Çok modern, yeni güzel tesis. Personel güler yüzlü yardım sever. Kahvalti ve yemekler gayet güzel.
Stayed 5 nights in Jul 2024

10/10

Stayed 2 nights in Jul 2024

10/10

Stayed 1 night in Jul 2024

10/10

Sehr schönes Hotel mit Top Restaurant.
Stayed 1 night in May 2024

10/10

Stayed 3 nights in May 2024

6/10

Stayed 6 nights in Feb 2024

10/10

Ottimo e sicuramente ci tornero , forse manca solo una cosa una piscina coperta che nella zona e' molto in voga
Stayed 2 nights in Dec 2023

10/10

Stayed 4 nights in Oct 2023

10/10

Struttura meravigliosa, immersa nella natura, ma comoda per raggiungere le funivie principali e il centro di Canazei. Il personale giovane, accogliente e ben preparato. I servizi della struttura sono eccellenti: colazione ricca e varia. Consiglio di soggiornare in questo Chalet, noi torneremo sicuramente!!
Stayed 2 nights in Jul 2023

2/10

Stayed 1 night in Jul 2023

10/10

Stayed 1 night in May 2023

10/10

Proche remontées mécaniques, au pied des pistes. Bon service et bon repas/menu au restaurant de l'hôtel. Petit-déjeuner correct (peu de choix). Frais dans la chambre en arrivant (16°), puis température normale (après remarque)
Stayed 1 night in Apr 2023

10/10

Stayed 5 nights in Mar 2023

2/10