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The Lake House on Canandaigua

4.5 star property
Boardwalk/promenade hotel with 2 restaurants and a full-service spa

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Photo gallery for The Lake House on Canandaigua

Outdoor pool
Outdoor pool
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Building design

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Premium Room, 2 Queen Beds (Lake) - ADA

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Lake) - ADA

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
  • Lake view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Multiple Beds (Lake)

1 bedroom, minibar, in-room safe, desk

Premium Room, Multiple Beds (Lake)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
  • Lake view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, Multiple Beds (Cottage)

1 bedroom, minibar, in-room safe, desk

Room, Multiple Beds (Cottage)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
  • Canal view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Designer toiletries
  • Canal view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Designer toiletries
  • Canal view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Lake)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Queen Beds (Lake)

Highlights

Balcony
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Designer toiletries
  • Lake view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Town)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Town)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Designer toiletries
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 1 King Bed - ADA

1 bedroom, minibar, in-room safe, desk

Cottage, 1 King Bed - ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
  • Canal view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cottage, 2 Queen Beds - ADA

1 bedroom, minibar, in-room safe, desk

Cottage, 2 Queen Beds - ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
  • Canal view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds (Town)

1 bedroom, minibar, in-room safe, desk

Room, Multiple Beds (Town)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Hair dryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (Town)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Town)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Designer toiletries
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Woods)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed (Woods)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Town) - ADA

1 bedroom, minibar, in-room safe, desk

Suite, Multiple Beds (Town) - ADA

Highlights

Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
Hair dryer
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite (Dressing)

1 bedroom, minibar, in-room safe, desk

Suite (Dressing)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
  • Canal view
  • 53 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds (Town)

Room, 2 Queen Beds (Town) | 1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds (Town)

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Designer toiletries
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Woods) - ADA

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds (Woods) - ADA

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Lake)

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed (Lake)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Designer toiletries
  • Lake view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Bridal)

1 bedroom, minibar, in-room safe, desk

Suite (Bridal)

Highlights

Deck/patio
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Designer toiletries
  • Canal view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 2 Queen Beds (Woods)

1 bedroom, minibar, in-room safe, desk

Room, 2 Queen Beds (Woods)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
770 South Main Street, Canandaigua, NY, 14424

What's nearby

  • Canandaigua City Pier - 3 min walk - 0.2 miles
  • Kershaw Park - 3 min walk - 0.2 miles
  • Sonnenberg Gardens and Mansion State Historic Park - 4 min drive - 1.8 miles
  • Roseland Waterpark - 5 min drive - 1.6 miles
  • CMAC Performing Arts Center - 5 min drive - 2.3 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 41 min drive

Restaurants

  • ‪Domino's Pizza - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Nick's Chophouse - ‬2 min drive

About this property

The Lake House on Canandaigua

Luxury hotel near Canandaigua Lake
At The Lake House on Canandaigua, you can look forward to a firepit, a garden, and a library. Active travelers can enjoy amenities like canoeing and paddleboards at this hotel. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local cuisine. Enjoy the 24-hour gym, as well as activities like kayaking and boat tours. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and free bicycle rentals
  • An electric car charging station, a dock, and a water dispenser
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 125 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and tubs or showers
  • 55-inch Smart TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

The Lake House on Canandaigua is listed in the 2021 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 5 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Rose Tavern
  • Sand Bar

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Private wine tours

Family friendly

  • Fenced pool
  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center (5,000 square feet of space)
  • Meeting room

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • On the boardwalk/promenade

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Airport shuttle fee: USD 125.00 per room (one-way)
  • Pet fee: USD 100 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Lake House on Canandaigua Hotel
The Lake House on Canandaigua Canandaigua
The Lake House on Canandaigua Hotel Canandaigua

Frequently asked questions

Does The Lake House on Canandaigua have a pool?

Yes, this property has an outdoor pool.

Is The Lake House on Canandaigua pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100 per accommodation, per stay. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at The Lake House on Canandaigua?

Self parking is free at this property.

What time is check-in at The Lake House on Canandaigua?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Lake House on Canandaigua?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Does The Lake House on Canandaigua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 125.00 per room applies.

Where is The Lake House on Canandaigua located?

Situated on the boardwalk/promenade, this luxury hotel is within a 10-minute walk of Canandaigua City Pier and Canandaigua Lake. Canandaigua Lake State Marine Park and Kershaw Park are also within 10 minutes.

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The Lake House on Canandaigua Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 248 out of 319 reviews
Rating 8 - Good. 46 out of 319 reviews
Rating 6 - Okay. 15 out of 319 reviews
Rating 4 - Poor. 3 out of 319 reviews
Rating 2 - Terrible. 7 out of 319 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

great location and amenmties
Stayed 1 night in May 2025

10/10

Excellent! Perfect night away!
Stayed 1 night in Jun 2025

10/10

really nice property and very friendly staff. breakfast is a little pricey. nice views from lake view rooms.
Stayed 2 nights in May 2025

10/10

great stay! high end hotel with beautiful touches
Stayed 5 nights in Apr 2025

10/10

A beautiful hotel with excellent staff.
Stayed 1 night in Apr 2025

10/10

Beautiful property.
Stayed 1 night in Apr 2025

10/10

A good place for relax getaway
Stayed 4 nights in Mar 2025

10/10

Property grounds were simply gorgeous and very well maintained! We were greeted with friendliness and smiles from the moment we entered The Lake House, and offered a glass of Riesling! Property also had shuttles to and back from CMAC, which was great for us concert goers! We’d love to come back again!
Stayed 1 night in May 2025

10/10

Gorgeous view, beautiful property and attention paid to every detail.
Stayed 1 night in Apr 2025

8/10

The food for the price I felt could have been better
Stayed 1 night in May 2025

10/10

Excellent all around
Stayed 1 night in Apr 2025

10/10

Very nice hotel, nice staff, very clean, restaurant was also very good.
Stayed 1 night in Feb 2025

10/10

Beautiful location
Stayed 1 night in Feb 2025

10/10

The service and food is amazing, as is the Willowbrook Spa. Our room was very comfortable, quiet, and clean.
Stayed 1 night in Feb 2025

10/10

Beautiful decor, good choices for dining, friendly service.
Stayed 2 nights in Jan 2025

10/10

loved it! perfect for a little babymoon weekend away! we’ll be back.
Stayed 1 night in Mar 2025

10/10

Very polite staff beautiful room and view
Stayed 1 night in Jan 2025

10/10

So nice. Great area and great service.
Stayed 1 night in Jan 2025

10/10

Absolutely beautiful hotel in a gorgeous setting.
Stayed 4 nights in Nov 2024

10/10

Staff was amazing! Rooms were amazing, I wish we had more time to hang out but still very much enjoyed our stay. The spa is wonderful too.
Stayed 1 night in Jan 2025

10/10

An outstanding resort to stay in the finger lakes area. Very accomodating, comfortable and clean.
Stayed 1 night in Dec 2024

10/10

It was amazing. The spa was luxurious and the staff was super friendly. Hotel and restaurants were wonderful
Stayed 1 night in Jan 2025

10/10

This was my second day in less than a month because it’s such a great spot. The hotel is beautiful, the room is nicely equipped with anything you may need.
Stayed 2 nights in Jan 2025

10/10

Beautiful, scenic property close to great shop and meal options.
Stayed 3 nights in Nov 2024

8/10

The overall ambiance and staff customer service is outstanding as always
Stayed 1 night in Dec 2024