See all properties

Hotel Helen

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Helen

A modern hotel lobby with a marble reception desk, a plush blue chair, and a glass partition. - Hotel Helen (Çanakkale)
A modern interior with a sofa, armchair, and a glass coffee table. - Hotel Helen (Çanakkale)
A buffet with various food items including fruits, vegetables, and meats. - Hotel Helen (Çanakkale)
A multi-story hotel with balconies, a neon sign, and a visible entrance. - Hotel Helen (Çanakkale)
A hotel room with two beds, a desk, a chair, a TV, and an air conditioning unit. - Hotel Helen (Çanakkale)
Consider a stay at Hotel Helen and take advantage of a free breakfast buffet, a terrace, and a garden. The on-site restaurant offers breakfast and dinner. Free in-room WiFi and laundry facilities are available to all guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Single Room

A hotel room with two beds, a wooden headboard, bedside tables, a framed picture on the wall, and a hanging coat rack.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk with a chair, a TV, and an air conditioning unit.

Standard Double or Twin Room

7.6 out of 10
Good
(10 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a mirror, and a hanging coat rack.

Triple Room

  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

About the neighborhood

Located in İsmetpaşa, a neighborhood in Çanakkale, Hotel Helen is in a shopping district. The area's natural beauty can be seen at Gallipoli Peninsula Historical National Park and Ancient Troya National Park, while Military Marine Museum and Çanakkale Naval Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at 18 March Stadium or Mart Stadium. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Çanakkale travel guide
Map
Kemalpasa Mah. Cumhuriyet Meydani No 57, Çanakkale, Canakkale, 17100

What's nearby

  • A tall clock tower with a balcony, surrounded by buildings under a clear blue sky.
    Canakkale Clock Tower
    1 min walk - 0.0 miles
  • Mirrored Bazaar
    3 min walk - 0.2 miles
  • Canakkale Kordon
    3 min walk - 0.2 miles
  • Barlar Sokağı
    3 min walk - 0.2 miles
  • Trojan Horse
    5 min walk - 0.3 miles

Getting around

  • Çanakkale (CKZ)
    9 min drive

Restaurants

  • Hayal Kahvesi
    1 min walk
  • Kahve Dünyası
    1 min walk
  • McDonald's
    1 min walk
  • Cezve Kahve/Keyif Molası
    1 min walk
  • Can Burger
    2 min walk

Similar properties

A modern hotel room with a large bed, wooden flooring, a ceiling light, a nightstand, a wall-mounted artwork, and a wardrobe.
Set Ozer Hotel
İsmetpaşa
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 519 reviews
Set Ozer Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free cruise terminal shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 17-621

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Helen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Helen?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Helen?

Check-out is at noon.

Where is Hotel Helen located?

Located in İsmetpaşa, this hotel is steps from Canakkale Clock Tower and Canakkale Kordon. Barlar Sokağı and Trojan Horse are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Helen Reviews

8.2

Very Good

8.4

Cleanliness

9.6

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 65 out of 145 reviews
Rating 8 - Good. 45 out of 145 reviews
Rating 6 - Okay. 20 out of 145 reviews
Rating 4 - Poor. 9 out of 145 reviews
Rating 2 - Terrible. 6 out of 145 reviews

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Location was great, a was the room. Staff were informative and helpful. Good value for money.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel provided us with a very comfortable stopover as we were travelling from Istanbul to Ayvalik. Huge choice of food for breakfast and the hotel was brilliantly located close to restaurants and the famous horse from the film Troy.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for the second time; it’s been renovated since the first time, the service is great, and we enjoyed the breakfast buffet.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Alois

Liked: Cleanliness, staff & service, property conditions & facilities
Really good!
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Ghassan

Liked: Cleanliness, property conditions & facilities

Good location but poor services

The location is good however the internet connection is weak inside the room and the tv screen is small and in B&W. The staff in the hotel couldn't provide a tourist map of the area.
Stayed 1 night in Sep 2023
Verified review

6/10 Okay

Nedelina

Disliked: Amenities, property conditions & facilities
The rooms are small and cramped. The staff is relatively helpful. Cleanliness is about 8 out of 10 – there’s room for improvement. There's a bar/club in the backyard that gets very noisy until late at night. The rooms have no sound insulation, so you can hear everything. The only good thing was the location – within walking distance to everything. Breakfast is available, but nothing special.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, and great parking. Very good.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 3-star Hotel

An excellent 3 star hotel right in the center of Canakkale. Spacious room with comfy bed. Nice view of the Dardanelles. Very good breakfast with excellent service.
Stayed 3 nights in Mar 2023
Verified review

4/10 Poor

Akira

Disliked: Staff & service
What I asked the staff to do was not carried out honestly.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Zafer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merkezde olması gayet güzel temiz ve bakımlı kahvaltısı da güzel teşekkürler
Stayed 1 night in May 2026
Verified review

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Ottimo parcheggio per la moto l. Buon hotel per fate tappa. Colazione discreta.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mehmet Şeref

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diğer yorumlarda da okuduğumuz gibi Otel lokasyon olarak süper, Çanakkale de Park sorunu için (Merkezde olarak) olanağı olan tek Oteldi ve hizmet ve seris çok iyiydi. Odaların Temizliği konusuna diyecek bir şey yok gerçekten temiz di. Kaldığımız o da ise belki biraz Bakıma ihtiyacı vardı, Klimanın altında ve kanımca Klimaya ait olan Boru ve elektrik tesisatını olduu yerde boyalar dökülmeye başlamıştı. Personelin ilgi ve alakası ile tek kelime ile mükemmeldi diyebilirim. Kahvaltıya gelince; evet açık büfe ve taze gıdalar, benim ihtiyacıma göre hiç bir şey eksik değildi fazlasıya mevcut du. Bu radan tekrar dan tüm Otel ekibine teşekkür ederiz.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Volkan

Liked: Cleanliness, staff & service, property conditions & facilities
Temiz bir oteldi. Çalışanlar ilgili. Konum güzel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Uğur

Liked: Cleanliness, staff & service, property conditions & facilities
Çalışanlar yardımsever Kahvaltı gayet iyi Odalar temiz ama daha steril olabilir özellikle WC Klima sıkıntısız çalışıyor Otopark var ama bazen yer olmayabiliyor Bir de bugüne kadar gittiğim bütün otellerde su ikram edilir, ilk defa su ikramı olmayan bir otel gördüm.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Bora

Disliked: Cleanliness, amenities, property conditions & facilities
Odalarda karıncalar yuva yapmıştı ve temiz değildi ve ağır bir koku vardı. Yataklarda hiç rahat değil, çarşaflar kokuyordu. Tek güzel yanı konumu ve otoparkı olmasıydı, personeller güler yüzlü ve yardımcı oldular. Bir yıldızı personellere veriyorum.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Doğu

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Kendi otoparkı olması büyük bir avantaj. Odaların yenilenmesi gerekli. Yataklar çok sert ve kötü durumda, Yastıklar kötü durumda. Tuvaletten yukarıdan damla damla akıyordu. Tam klozetin üzerine. Kahvaltı ne süper nede kötüydü.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Göktürk

Disliked: Cleanliness, staff & service, property conditions & facilities
3 yıldız hak etmeyen odalarında Cay Catel olmayan, talep ettiginizde gecmiste müşterilerden bir tanesi icinde corap yikamis diye kaldiran herkes aynimi diye sordugumda soruma muhatap bulamadagim isletme sahibi ve müdürün den dönüş alamadigim. Kurum. Sadace motel olabilir. Hayal kirikligi oldu
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Korhan Can

Liked: Cleanliness, staff & service, amenities
Yatak ve yastiklar cok rahat değil odaya bir ufak şişe su konmamasi hoş değil
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

YAVUZ

Liked: Cleanliness, staff & service, amenities
Oda temizdi, personel ilgiliydi.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tuna

Liked: Cleanliness, staff & service, amenities
Temiz, merkezi, düzenli
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Huri

Disliked: Cleanliness, amenities, property conditions & facilities
Für eine Nacht noch akzeptabel, aber für länger nicht. Alles wirkt sehr abgenutzt und schäbig.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Sule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çanakkale Boğazu yüzme yarışı

Klima ilgili sorun yaşadık, hemen yardımcı oldular, oda değişikliği teklif ettiler, personel çok kibar ve yardımcı. Yüzme yarışına geldik, normalde kahvaltı 7 de, biz sporcular için 6:30 da servis açtılar. Lokasyon mükemmel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel bir konaklama

Otel çok merkezi bir lokasyonda, kordon, deniz müzesi, aynalı çarşı yürüme mesafesinde. Bozcaada için liman ve şehitlik gezileri için tur firmaları da yürüme mesafesinde. Park yeri mevcut. Kahvaltı ortalama. Otel eski ama temiz ve düzenli. Çalışanlar yardım sever ve güler yüzlü. Otel genel olarak tam bir f/p oteli ve tekrar geldiğimde yeniden kalırım.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum olarak çok iyi bir yerde .temizlik iyiydi
Stayed 4 nights in Jun 2025
Verified review

4/10 Poor

Gamze

Disliked: Cleanliness, staff & service, property conditions & facilities
Otelin yeri çok merkezi, odalar daha bakımlı ve temiz olabilir. Yatak rahattı.
Stayed 1 night in Jun 2025