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Hotel Helen

3.0 star property
Travelers find a peaceful retreat in the middle of the city, where sunny terraces offer beautiful urban views and a break from busy streets

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Photo gallery for Hotel Helen

Reception - Hotel Helen (Çanakkale)
Free daily buffet breakfast - Hotel Helen (Çanakkale)
Triple Room | Minibar, in-room safe, desk, free cribs/infant beds - Hotel Helen (Çanakkale)
Front of property - evening/night - Hotel Helen (Çanakkale)
Lobby sitting area - Hotel Helen (Çanakkale)
Hotel Helen in the shopping district offers a welcome respite. Enjoy a breakfast buffet, stunning city views from the terrace, and a quiet garden. Free WiFi, laundry facilities, and luggage storage ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, free cribs/infant beds

Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Satellite channels
  • City view
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, free cribs/infant beds

Standard Double or Twin Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Satellite channels
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free cribs/infant beds

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Minibar
Satellite channels
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

About the neighborhood

Located in Çanakkale, Hotel Helen is in the city center. The area's natural beauty can be seen at Gallipoli Peninsula Historical National Park and Ancient Troya National Park, while Military Marine Museum and Çanakkale Naval Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at 18 March Stadium or Mart Stadium. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Çanakkale travel guide
Map
Kemalpasa Mah. Cumhuriyet Meydani No 57, Çanakkale, Canakkale, 17100

What's nearby

  • Historical Clock Tower in Canakkale
    Canakkale Clock Tower
    1 min walk - 0.0 miles
  • Çanakkale Pot
    2 min walk - 0.1 miles
  • Canakkale Kordon
    3 min walk - 0.2 miles
  • Mirrored Bazaar
    3 min walk - 0.2 miles
  • Trojan Horse
    5 min walk - 0.3 miles

Getting around

  • Çanakkale (CKZ)
    9 min drive

Restaurants

  • McDonald's
    1 min walk
  • Hayal Kahvesi
    1 min walk
  • Kahve Dünyası
    1 min walk
  • Cezve Kahve/Keyif Molası
    1 min walk
  • Waffle Art iskele
    1 min walk

About this property

Hotel Helen

Hotel in a shopping district
Take advantage of a free breakfast buffet, a terrace, and a garden at Hotel Helen. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities.
Other perks include:
  • Free self parking and valet parking
  • A free cruise shuttle, express check-out, and express check-in
  • Luggage storage, a TV in the lobby, and tour/ticket assistance
Room features
All guestrooms at Hotel Helen boast comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • LCD TVs with satellite channels
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free cruise terminal shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 17-621

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Helen Canakkale
Hotel Helen Canakkale
Helen Hotel Canakkale
Hotel Helen Hotel
Hotel Helen Çanakkale
Hotel Helen Hotel Çanakkale

Frequently asked questions

Is Hotel Helen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Helen?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Helen?

Check-out is at noon.

Where is Hotel Helen located?

Located in the heart of Çanakkale, this hotel is steps from Canakkale Clock Tower, Canakkale Kordon, and Çanakkale Pot. Barlar Sokağı and Trojan Horse are also within 5 minutes.

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Reviews

Hotel Helen Reviews

8.2

Very Good

8.6

Cleanliness

9.6

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 59 out of 131 reviews
Rating 8 - Good. 41 out of 131 reviews
Rating 6 - Okay. 18 out of 131 reviews
Rating 4 - Poor. 8 out of 131 reviews
Rating 2 - Terrible. 5 out of 131 reviews

Reviews

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel provided us with a very comfortable stopover as we were travelling from Istanbul to Ayvalik. Huge choice of food for breakfast and the hotel was brilliantly located close to restaurants and the famous horse from the film Troy.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for the second time; it’s been renovated since the first time, the service is great, and we enjoyed the breakfast buffet.
Stayed 1 night in Jan 2025

8/10 Good

Alois

Liked: Cleanliness, staff & service, property conditions & facilities
Really good!
Stayed 1 night in Apr 2025

6/10 Okay

Ghassan

Liked: Cleanliness, property conditions & facilities

Good location but poor services

The location is good however the internet connection is weak inside the room and the tv screen is small and in B&W. The staff in the hotel couldn't provide a tourist map of the area.
Stayed 1 night in Sep 2023

6/10 Okay

Nedelina

Disliked: Amenities, property conditions & facilities
The rooms are small and cramped. The staff is relatively helpful. Cleanliness is about 8 out of 10 – there’s room for improvement. There's a bar/club in the backyard that gets very noisy until late at night. The rooms have no sound insulation, so you can hear everything. The only good thing was the location – within walking distance to everything. Breakfast is available, but nothing special.
Stayed 1 night in Jun 2025

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location, and great parking. Very good.
Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent 3-star Hotel

An excellent 3 star hotel right in the center of Canakkale. Spacious room with comfy bed. Nice view of the Dardanelles. Very good breakfast with excellent service.
Stayed 3 nights in Mar 2023

4/10 Poor

Akira

Disliked: Staff & service
What I asked the staff to do was not carried out honestly.
Stayed 2 nights in Sep 2025

6/10 Okay

Huri

Disliked: Cleanliness, amenities, property conditions & facilities
Für eine Nacht noch akzeptabel, aber für länger nicht. Alles wirkt sehr abgenutzt und schäbig.
Stayed 1 night in Sep 2025

8/10 Good

Sule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çanakkale Boğazu yüzme yarışı

Klima ilgili sorun yaşadık, hemen yardımcı oldular, oda değişikliği teklif ettiler, personel çok kibar ve yardımcı. Yüzme yarışına geldik, normalde kahvaltı 7 de, biz sporcular için 6:30 da servis açtılar. Lokasyon mükemmel
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzel bir konaklama

Otel çok merkezi bir lokasyonda, kordon, deniz müzesi, aynalı çarşı yürüme mesafesinde. Bozcaada için liman ve şehitlik gezileri için tur firmaları da yürüme mesafesinde. Park yeri mevcut. Kahvaltı ortalama. Otel eski ama temiz ve düzenli. Çalışanlar yardım sever ve güler yüzlü. Otel genel olarak tam bir f/p oteli ve tekrar geldiğimde yeniden kalırım.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum olarak çok iyi bir yerde .temizlik iyiydi
Stayed 4 nights in Jun 2025

4/10 Poor

Gamze

Disliked: Cleanliness, staff & service, property conditions & facilities
Otelin yeri çok merkezi, odalar daha bakımlı ve temiz olabilir. Yatak rahattı.
Stayed 1 night in Jun 2025

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kolay check-in, temiz ve konforlu oda, yardım sever çalışanlar. Teşekkür ederiz.
Stayed 1 night in Jun 2025

10/10 Excellent

Zerrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin konumu tam merkezde,temiz ve konforlu personeller ilgili memnun kaldık.Tavsiye ederim.
Stayed 2 nights in May 2025

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Städtetrip Paar aus Deutschland

Das Hotel lag sehr central und trotzdem sehr ruhig . Das Zimmer sowie Hotel und Umgebung waren sehr sauber . Wir waren sofort in der Stadt das wir alle Sehenswürdigkeiten zu Fuss erreichen konnten . Das Personal war sehr hilfsbereit und Freundlich. Wir waren mit dem Pkw unterwegs , Parken am Hoteleigenen Parkplatz möglich, es ist ein Großer überwachter Parkplatz . Frühstück war sehr reichhaltig und gut . Das Hotel würden wir mit gutem gewissen weiterempfehlen .
Stayed 1 night in Mar 2025

8/10 Good

Eray

Liked: Cleanliness, staff & service, property conditions & facilities
Goede schone hotel aardig personeel
Stayed 3 nights in Jan 2025

6/10 Okay

Ayse Selin

Liked: Cleanliness

Temiz ve merkeze yakın

Otel mekeze 1 dk yürüme mesafesi yeri harika. Odadaki banyoda yoğun küf kokusu var ve duş çevresi temiz ama bakımsız. Onun dışında bir olumsuzluk görmedik tavsiye ederiz
Stayed 2 nights in Aug 2024

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel helen

Oteli begendik temizdi kahvalti oldukca cesit boldu feribota yakin oldugu halde ses hic odaya gelmiyordu camlar ses gecirmiyordu bu da guzel bir ayrintiydi bizim icin
Stayed 3 nights in Aug 2024

10/10 Excellent

BERRIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerçekten çok memnun kaldık. Kahvaltısı nefisti. Oda temizliği gayet iyi, müşteri hizmetleri ve ilgi yeterli. Tekrar Çanakkaleye gidecek olsam tercihim aynı otel olur. Şehir merkezinde ve iskeleye, eğlence merkezine bu kadar yakın başka bir yer düşünemiyorum. Teşekkür ederiz…
Stayed 2 nights in Jun 2024

10/10 Excellent

Abdullah Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merkezi ve Hizmeti Kaliteli

Açık büfe kahvaltı yeterliydi, temizlik talebe istinaden ve günlük olarak vardı. Nevresimler her gün değişiyor, havlular vs. Dolap içi sular yenileniyordu. Manzara ve konum mükemmel
Manzara/Teras
Stayed 6 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nel complesso tutto bene. Magari un po’ di attenzione maggiore sulla pulizia del bagno e della doccia che presenta qualche macchia di muffa facilmente trattabile con semplice candeggina. La struttura ha due ristoranti e sarebbe stato carino se agli ospiti avessero accordato un po’ di sconto….. motivo per il quale abbiamo cenato altrove ….. però si sta bene e la consiglio. Sei in centro e puoi parcheggiare la moto o la macchina nel parcheggio riservato. Top per motociclisti!!!!
Stayed 1 night in Jun 2024

8/10 Good

Sanna

Kuten koko kaupunki niin myös hotelli oli vanha ja se osittain näkyi. Ilmastoin valutti vedet huoneeseen joten sitä ei tarvinnut käyttää.
Stayed 2 nights in Apr 2024

8/10 Good

Hatice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel konum olarak çok merkezi. Gestaş iskelesinin hemen karşısında, tarihi saat kulesine, cafe ve restoranlara çok yakın. Kahvaltı yeterli, çalışanlar kibar. Yatak biraz çökmüştü ama sorun yaşamadık. Odanın pencerelerinden biri tam kapanmıyor, biraz gürültü giriyor içeri bir bakılsa iyi olur. Banyoda duş başlığı biraz eskiydi, duşakabin kenarlarinin temizliği daha iyi yapılmalı, nem yüzünden hızlı çürüme oluyor maalesef. 3 gecelik keyfi gezimizde genel olarak memnun kaldık. Otopark mevcut.
Stayed 3 nights in Mar 2024

6/10 Okay

Zeliha

Liked: Staff & service
Connexion internet très faible et encore …
Stayed 1 night in Jul 2023