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Carlton Plaza Baobá

Property class: 3.5

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Photo gallery for Carlton Plaza Baobá

A swimming pool with three waterfalls and a wooden wall. - Carlton Plaza Baobá (Taubate)
A buffet table with various food items, a potted plant, and a wall-mounted planter with flowers. - Carlton Plaza Baobá (Taubate)
A modern living room with a sectional sofa, a coffee table, and a wooden chair. There are two large framed pictures on the wall and a potted plant on the left. - Carlton Plaza Baobá (Taubate)
A buffet setup with multiple serving stations, a large window with a view of palm trees, and a tiled floor. - Carlton Plaza Baobá (Taubate)
A hotel room with a bed, bedside tables, a desk with a TV, a mini-fridge, and artwork on the wall. - Carlton Plaza Baobá (Taubate)
A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Carlton Plaza Baobá. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

A hotel room with two beds, a small desk, a nightstand, and a wall-mounted artwork.

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A hotel room with a bed, a bedside table, a telephone, a window with a view of the sea, and a curtain.

Standard Double Room

9.0 out of 10
Wonderful
(34 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

A hotel room with a bed, a TV, a desk with snacks, and two wall art pieces.

Superior Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

About the neighborhood

Independência, a neighborhood in Taubate, is home to Carlton Plaza Baobá. The area's natural beauty can be seen at Vale do Paraíba and Parque Municipal Cesar Varejão, while Museu Monteiro Lobato and Museu de História Natural de Taubaté are cultural highlights. Visit our Taubate travel guide
Map
Av Independencia 3249, Taubate, 12032-000

What's nearby

  • A large building with a dome and a clock tower.
    Vale do Paraíba
    1 min walk - 0.0 miles
  • Via Vale Garden Shopping
    19 min walk - 1.0 mile
  • Tangaroa Hall and Garden
    1 min drive - 1.2 miles
  • Taubate Shopping Center
    9 min drive - 2.7 miles
  • Mazzaropi Museum
    10 min drive - 5.6 miles

Getting around

  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf)
    34 min drive

Restaurants

  • China in Box
    16 min walk
  • Gala Lanches
    17 min walk
  • Cascavel Lanches
    17 min walk
  • Big Fraga's
    16 min walk
  • Barril do Zé Bigode
    18 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 151 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Carlton Plaza Baobá have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Carlton Plaza Baobá pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Carlton Plaza Baobá?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Carlton Plaza Baobá?

Check-out is at noon.

Where is Carlton Plaza Baobá located?

Located in Independência, this hotel is within 1 mi (2 km) of Vale do Paraíba, Via Vale Garden Shopping, and Tangaroa Hall and Garden. Parque Municipal Cesar Varejão and Universidade de Taubate are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carlton Plaza Baobá Reviews

9.2

Wonderful

9.0

Cleanliness

8.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 262 out of 382 reviews
Rating 8 - Good. 83 out of 382 reviews
Rating 6 - Okay. 23 out of 382 reviews
Rating 4 - Poor. 7 out of 382 reviews
Rating 2 - Terrible. 7 out of 382 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel, everything was comfortable
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located in quiet area. It is not near to a shopping or commerce in a walkable way, but the Hotel offers a lot of convenience and good quality in the food and beverages.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXECELENTE
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
We could not stay. The place was dirty - all toilets were clogged and dirty it was by far the most disgusting place I have ever set foot in. Never going back.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Very run down. First look up on the drive up. Broken skylight panels, fountain not working, pavers uneven. Pool was supposed to be the best part but was closed for maintenance the whole trip. Noisy maintenance work inside and out. Showers full of mold and missing grout. Very dated fixtures. Splintered wooden cabinetry. Poorly repaired walls. blackout curtains had holes. Musty smell in the rooms. Bedding was comfortable with nice pillows. Same breakfast choices everyday- adequate quality. Poor wifi. No internet authorized on the TV... forget your hulu or firestick! Limited cable options.
Stayed 11 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel agradável equipe de trabalho muito atenciosos quarto confortável e limpo. Recomendo!!!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente bem localizado e preço justo
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito…excelente hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Foi bom, porém acho que tem pontos a melhorar. A café não conta com grandes variedades, além de nunca estar completo e a reposição ser apenas de uma pessoa que por sinal muito atencioso. O hotel não disponibiliza de contato de delivery e devido sua localização não tem opções além do shopping. É um lugar bom para descansar (dormir) pois nao tem entretenimento para crianças. A sala de jogos estava suja de cerveja e a brinquedoteca não tem opções atrativas. Tudo tem que buscar fora. A limpeza dos quartos não falhou, de fato foi impecável nisso estão de parabéns. Em geral é um hotel para passar a noite então se gosta de explorar a cidade ou passeios durante o dia é um bom lugar.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
tudo certo, recomendo. volto em breve.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com quartos limpos e agradável de estar.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar incrível. Cama boa, quarto aconchegante. Tudo ótimo! Equipe muito atenciosa.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto espaçoso, confortável e limpo. Café da manhã excelente. Recomendo!!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel top …tudo perfeito. Desde o estacionamento, atendimento até o quarto impecável e o fantástico café com varias opções.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acho que a piscina deveria ser com aquecimento..e um grande diferencial para os hotéis. Não sei porque no Brasil.. Isso não é relevante.. Ainda mais nas regiões mais frias.. Hóspede quer utilizar a piscina mas torna se inconveniente..vc fica 4 dias num hotel e não pode pegar uma piscina..por não ter o conforto de aquecimento..e desanimador. O café da manhã ...apesar o grave esforço dos funcionários..a reposição.. Não atendia a demanda.. chegar bem cedo nos dias de muito hóspedes.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom excelente
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã, muito boa ducha e cama de casal grande
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações e espaço limpo com café da manhã com muita variedade e qualidade. Equipe de funcionários atentos e gentis
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente recepção e acolhimento pelos funcionários
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pode ir sem medo. Hotel bem organizado, ótimo café da manhã e com horário bem estendido. Quarto com cama king e travesseiros confortáveis. Hotel dispõe de uma boa piscina, sauna seca e academia que são bem úteis. Equipe atenciosa.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Café da manha com muitas frutas de boa qualidadae, variedade de paes e queijos, Tudo muito fresquinho. O destaque vai para a equipe - da recepção a limpeza, todos muito simpaticos e atenciosos
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Café razoável, opções ok, mas sem muito luxo. Quarto cheio de manutenção a ser feita, umidade na parede perto da janela, cheio de mofo no silicone do box do banheiro, madeira do guarda-roupa estufada. Sauna minúscula com a madeira já meio apodrecida, muito escura que dava até medo porém funcionando. Academia nem pode ser chamada de academia… no máximo um espaço fitness… tem duas esteiras, 1 aparelho de andar e 1 equipamento de braço com alteres ao lado… Nada demais. Não vale o valor cheio de quase 400 reais a diária.
Stayed 2 nights in May 2026