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Pousada Big Bear

3.0 star property
Travelers can start their day with a complimentary breakfast buffet at Pousada Big Bear before exploring the area by bike or relaxing in the peaceful garden.

Choose dates to view prices

Pousada Big Bear in Capivari offers a free breakfast buffet each morning. Enjoy a peaceful garden, laundry facilities, and in-room WiFi. Bike rentals are available, and the staff consistently receives positive reviews from guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite (Master)

Suite (Master) | Premium bedding, minibar, in-room safe, free WiFi

Suite (Master)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Free cribs/infant beds
Smart TV
Premium bedding
Private bathroom
Rainfall showerhead
Jetted bathtub
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Smart TV
20 bedrooms
Premium bedding
Hair dryer
Rainfall showerhead
  • 20 bedrooms
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Suite

Highlights

Heating
Free cribs/infant beds
Smart TV
4 bedrooms
Premium bedding
Hair dryer
Rainfall showerhead
Private bathroom
  • 4 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
Av. Dr. Antonio Nicola de Padula, 141, Vila Capivari, Campos do Jordão, SP, 12460-000

What's nearby

  • Capivari Park - 2 min walk - 0.1 miles
  • Capivari Shopping Center - 3 min walk - 0.2 miles
  • Aspen Mall - 5 min walk - 0.3 miles
  • Campos do Jordao Tennis Club - 6 min walk - 0.4 miles
  • Campos do Jordão Convention Center - 10 min walk - 0.5 miles

Getting around

  • Campos do Jordao Emilio Ribas Station - 9 min walk
  • São Paulo/Guarulhos Intl. Airport - 177 min drive

Restaurants

  • ‪Mattherhorn Empório - ‬3 min walk
  • ‪Chocolate Montanhês - ‬3 min walk
  • ‪Estação Montanhês - ‬3 min walk
  • ‪Restaurante Libertango - ‬2 min walk
  • ‪Playpub Campos do Jordão - ‬2 min walk

About this property

Pousada Big Bear

Pousada located in Capivari
At Pousada Big Bear, you can look forward to a free breakfast buffet, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also find perks like:
  • Free self parking
  • Bike rentals, free newspapers, and an elevator
  • A front-desk safe, a TV in the lobby, and luggage storage
Room features
All guestrooms at Pousada Big Bear feature thoughtful touches such as premium bedding, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch Smart TVs with digital channels and DVD players
  • Heating and daily housekeeping

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Exterior
Le Suisse Elegance Hotel
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  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 153 reviews
Le Suisse Elegance Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to noon
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 3 floors
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • DVD player

Food and drink

  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Pousada Big Bear
Pousada Big Bear Pousada
Pousada Big Bear Pousada Campos do Jordao
Big Bear Campos do Jordao
Big Bear Brazil
Pousada Big Bear Pousada (Brazil)
Pousada Big Bear Campos do Jordão
Pousada Big Bear Pousada (Brazil) Campos do Jordão

Frequently asked questions

Is Pousada Big Bear pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Pousada Big Bear?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Pousada Big Bear?

Check-out is at noon.

Where is Pousada Big Bear located?

Located in Capivari, this pousada is steps from Capivari Shopping Center, Elephant Hill Cable Car, and Capivari Park. Sao Benedito Church and Aspen Mall are also within 5 minutes. Campos do Jordao Emilio Ribas Station is 9 minutes by foot.

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Reviews

Pousada Big Bear Reviews

9.2

Wonderful

9.0

Cleanliness

9.8

Location

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 63 out of 99 reviews
Rating 8 - Good. 24 out of 99 reviews
Rating 6 - Okay. 12 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 0 out of 99 reviews

Reviews

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe muito solicita e simpática. Café da manhã muito bom, e equipe de limpeza super simpática.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel, com ótimo atendimento! Bom café da manhã!
Stayed 1 night in Aug 2025

8/10 Good

Tarcisio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pousada boa, quarto bom, cafe da manha excelete, otima localizacao!!!
Stayed 1 night in Jun 2025

10/10 Excellent

MICHELI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso o quarto, a vista, café da manhã, funcionários e localização bem no centro.
Stayed 1 night in Feb 2025

10/10 Excellent

ANTONIO C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voltarei

Excelente.
Stayed 2 nights in Nov 2024

6/10 Okay

LUCIENE

Disliked: Cleanliness, property conditions & facilities, room comfort

Ruim

Ruim muito barulho cedo e a noite , banheiro ruim, me arranhei no banho com metal enferrujado, perigoso
Stayed 2 nights in Oct 2024

8/10 Good

Jose Eduardo Maluf

Liked: Cleanliness, staff & service, property conditions & facilities
Esperava mais das instalações. Ofertada como uma suite de luxo, o apartamento é pequeno e o banheiro bastante apertado.
Stayed 2 nights in Jul 2024

10/10 Excellent

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo !!!

A localização é perfeita, o café da manhã é ótimo ! O atendimento é de primeira!
Stayed 2 nights in Jun 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poderia ter isolamento acústico

Pousada muito boa, todos da equipe muito simpáticos e atenciosos. Manobrista para o carro, café, chá e chocolate quente cortesia. Café da manhã com itens preparados na hora (tapioca, omelete, crepioca...). Quarto bom, cama boa, aquecedor no quarto e banheiro, tv muito boa. Localização boa, bem próximo ao centrinho e Parque Capivari, porém a rua é muito movimentada e barulhenta a noite (saída de baladas e bares com música ao vivo) e o hotel infelizmente não tem isolamento acústico, então foi meio complicado dormir a noite, único ponto desconfortável.
Stayed 4 nights in May 2024

10/10 Excellent

Letícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização

Muito bem localizado
Stayed 2 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Ótima localização e atendimento exemplar

Os pontos positivos: localização muito boa, boa TV, cama confortável, boa qualidade das toalhas e roupa de cama e funcionários extremamente atenciosos e solícitos. Eu acho que pode melhorar em alguns pontos no sentido de conservação dos quartos, como pintura e talvez trocar o carpete. Eu acho que vai ficar mais agradável e com um aspecto de mais limpo. Destaco que sou muito exigente, então, isso pode não ser uma questão para muitas pessoas.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Pintura no banheiro e limpeza a melhorar
Stayed 2 nights in Dec 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização perfeita, o único porém é que sinto falta de uma luz mais aconchegante, amarela, e são luzes brancas no quarto. Café da manhã ok, mas já vi melhores. Mas vale a pena a estadia.
Stayed 2 nights in Aug 2023

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável

A propriedade em questão não possui restaurante como informado no anúncio e também não conta com “estacionamento”, meu carro ficou na calçada durante todos os dias da minha estadia.
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel velho, falta manutenção. Aquecedor liga somente a noite. Péssimo Referente aos funcionários todos super educadosZ
Stayed 2 nights in May 2023

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é mais antigo, mas é muito bem localizado atrás da Vila Capivari e os funcionários são muito atenciosos. Qualidade da roupa de cama e banho é impecável! Tem estacionamento gratuito com manobrista, o que é um diferencial.
Stayed 2 nights in Apr 2023

6/10 Okay

otavio luiz

Disliked: Staff & service
Em geral a relação custo/benefício é satisfatória. Todavia, no café da manhã fomos surpreendidos. O funcionário que se destinava a preparar omeletes e tapiocas, embora ninguém estivesse na fila, fez questão de sequer manter contato visual. Ao contrário, ao me ver acercando-me da estação para uma solicitação deixou o local e foi para a cozinha. Assim também agiu com minha esposa. Lastimável.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simples e confortável
Stayed 3 nights in Jan 2023

8/10 Good

Heloise

Liked: Cleanliness, staff & service, room comfort

Ótima localização

O hotel está localizado no melhor ponto da cidade. Para mim foi uma experiencia incrível, porém para meu marido nem tanto. O hotel ainda tem carpet no piso dos quartos, o que fez meu marido precisar tomar uma injeção anti-alérgica já nos primeiros 10 minutos em campos do jordão. Após o remédio, ele pode aproveitar a estádia. Uma sugestão aos proprietários é trocar aos poucos o chão dos quartos. Funcionários muito educados e prestativos, principalmente os da recepção. Café da manhã simples, porém gostoso. O hotel disponibiliza café, chocolate e bolo durante todo o dia e tbm microondas.
Stayed 2 nights in Oct 2022

10/10 Excellent

Luciane Araujo Meireles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De primeira qualidade
Stayed 2 nights in Sep 2022

8/10 Good

Ildamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto era bom, limpo, porém por ser no primeiro andar o barulho da rua incomodava. O cafe da manhã excelente e sempre fui bem atendida pelos funcionários.
Stayed 5 nights in Jun 2022

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Muito bom, recomendo.
Stayed 2 nights in Jun 2022

8/10 Good

Sueli

Liked: Cleanliness, property conditions & facilities, room comfort

Ótima localização

A pousada é muito bem localizada no bairro Capivari, próximo de tudo. O quarto é amplo, mas como é uma construção mais antiga, está precisando de umas melhorias, como por exemplo, a troca do carpete por outro ou por outro tipo de piso mais moderno. Quanto aos funcionários, são bem solícitos, educados.
Stayed 4 nights in Feb 2022

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção em Campos do Jordão

A pousada é excelente. Quarto amplo, limpo e aconchegante. Todos os funcionários muito atenciosos e prestativos. Pousada próxima às principais atrações da cidade. Recomendo e, certamente, retorno.
Stayed 2 nights in Nov 2021

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção em Campos do Jordão

Hotel excelente. Ótimo atendimento, ótima localização e instalações muito boas. Recomendo e, certamente, voltarei.
Stayed 1 night in Nov 2021
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