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ibis Jacarei

3.0 star property
Hotel in Jacarei with a 24-hour front desk and a coffee shop

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Lounge
Exterior
Aerial view
Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

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Showing 2 of 2 rooms

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, 2 Twin Beds

Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Rua Tiradentes 299, Jacarei, Sao Paulo, 12308-470

What's nearby

  • Jacarei Shopping Center - 5 min walk - 0.3 miles
  • Vale do Paraiba Anthropology Museum - 13 min walk - 0.7 miles
  • Vale Sul Shopping - 14 min drive - 9.6 miles
  • SESC - 15 min drive - 10.7 miles
  • Centervale Shopping Mall - 15 min drive - 10.9 miles

Getting around

  • São Paulo/Guarulhos Intl. Airport - 63 min drive

Restaurants

  • ‪Restaurante Ceará - ‬7 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪Subway - ‬6 min walk
  • ‪Skina do Suco - ‬6 min walk
  • ‪Estação do Suco - ‬4 min walk

About this property

ibis Jacarei

Property highlights
At ibis Jacarei, you can look forward to a coffee shop/cafe, a garden, and an arcade/game room. The on-site Regional cuisine restaurant, Ibis Kitchen Grill, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
  • A billiards/pool table, luggage storage, and a banquet hall
  • A front-desk safe, smoke-free premises, and free newspapers
Room features
All 130 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 53 for adults and BRL 26.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ibis Kitchen Grill

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 53.00 for adults and BRL 26.50 for children
  • Self parking fee: BRL 15.00 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Jacarei opening December 2016 Hotel
Ibis Jacarei opening December 2016
ibis Jacarei Hotel
Ibis Jacarei (opening December 2016)
ibis Jacarei Hotel
ibis Jacarei Jacarei
ibis Jacarei Hotel Jacarei

Frequently asked questions

Is ibis Jacarei pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 75 per pet, per night. Service animals are exempt from fees.

How much is parking at ibis Jacarei?

Self parking is available for BRL 15.00 per day.

What time is check-in at ibis Jacarei?

Check-in begins at noon. Late check-in is available during limited hours.

What time is check-out at ibis Jacarei?

Check-out is at noon.

Where is ibis Jacarei located?

Situated in Jacarei, this hotel is within a 5-minute walk of Vale do Paraíba and Jacarei Shopping Center. Paraiba do Sul River and Vale do Paraiba Anthropology Museum are also within 1 mi (2 km).

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ibis Jacarei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 131 out of 225 reviews
Rating 8 - Good. 73 out of 225 reviews
Rating 6 - Okay. 11 out of 225 reviews
Rating 4 - Poor. 6 out of 225 reviews
Rating 2 - Terrible. 4 out of 225 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

Great overall experience.
Stayed 3 nights in Sep 2024

10/10

Parking lot way too tight.
Stayed 3 nights in Nov 2024

6/10

This hotel is one of a few options in town, the rooms are tiny and some of the staff is nice and helpful and some are just rude and not helpful at all.
Stayed 1 night in Nov 2023

6/10

We stayed at Ibis Jacareí for one night after visiting Guararema, on our way to São Lourenço, MG. Having previously stayed at Ibis São Bernardo do Campo, we expected the same friendly service, but instead, we encountered basic service, with staff appearing tired and showing no extra attention beyond the necessary. Since we were unfamiliar with the area, their lack of interest in helping was disappointing. Another issue was the parking fee. At check-in, we were told we had to pay, even though the reservation stated it was free. Fortunately, the morning staff confirmed it was included. The room was very basic, with worn-out towels, one smaller and even with small holes. The bed was also less comfortable than the one at Ibis São Bernardo, which also provided complimentary shampoo. However, a positive aspect was the beautiful and pleasant city view. The location was excellent, inside a shopping center that complemented the hotel's breakfast. We also enjoyed a specialty coffee at Cheirin Bão, a healthier, authentic Minas Gerais coffee. Overall, Ibis Jacareí could improve its service and comfort to match the higher standards of Ibis São Bernardo, where we had a much better experience.
Nice Jacareí views
Great Breakfast
Nice bar
Great Shopping area next to Ibis
Stayed 1 night in Feb 2025

8/10

Nice hotel. Very good location in the city. The male receptionists are very polite and helpful. We checked in on 15/07/2024 around 7pm and the female receptionist was rude and not helpful. We told her that our room safe box was not working and her answer was that a lot of customers were having problems with the room safe so she told us to not use it. (Very Unprofessional) The next day was a male receptionist in the front desk and he was very polite and responsive. We told him about the safe box and he sent someone to fix the safe box right away. The hotel provides a good breakfast. The room is small but functional. This is the third time we stayed at Ibis hotel and again the male receptionists were excellent, but the female receptionist need some training/workshop on how to talk to customers.
Stayed 4 nights in Jul 2024

10/10

Stayed 1 night in Mar 2025

6/10

O atendimento noturno da recepção pode melhorar, me refiro ao atendimento por parte dos meninos. O atendimento das meninas são muito mais gentis e receptivos.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

6/10

1 - Atendimento na recepcao bom e gentil mas nao consederam nenhum traviseiro extra quando pedimos.... 2 - Pedimos cama extra e nao havia nenhum preparo na nossa chegada...ofereceram um sofa cama bem velho e rasgado... 3 - Cafe da manha muito bom, mas talherem mal lavados... Enfim, nao voltaria a me hospedar nesse hotel....
Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Sep 2024

6/10

Propiedad aceptable
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Dec 2024

8/10

Para um padrão íbis pode melhorar ! A limpeza e falta de cuidado com alguns detalhes são pontos reincidentes neste hotel. Café da manhã sem identificação nos itens, isso demonstra falta de cuidado e padrão da marca. Por exemplo, mais de uma opção de bolo e nenhuma placa sinalizando o sabor. O mesmo ocorre com outros itens, são detalhes, mas que fazem a diferença. Talheres e copos sujos, inaceitável ! Acredito que o hotel carece de mais cuidado e gestão
Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Dec 2024

10/10

Hotel bom, novo e limpo. Equipe educada e solicita. Café da manhã muito bom e variado.
Stayed 2 nights in Nov 2024

10/10

ótimo, voltarei outra vez
Stayed 2 nights in Nov 2024

8/10

Stayed 1 night in Nov 2024

8/10

Uma sugestão é sobre instalação de cinzeiro na área externa. Assim como eu, hóspedes fumantes não têm onde descartar e o chão, prox a rampa, fica cheio de pontas de cigarro. Não vi a frente ser varrida e causa impressão de desleixo.
Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Oct 2024

4/10

Para um padrão Íbis deixou muito a desejar. Limpeza precária, travesseiros e vaso sanitário sujo, lamentável. Café da manhã com frutas com aparência não agradável, itens sem placa de identificação. O funcionário que trabalha no turno da noite de cara emburrada, atendimento seco e nada gentil. Resumindo, padrão ibis de qualidade deixou muito a desejar
Stayed 1 night in Oct 2024

8/10

Stayed 1 night in Oct 2024