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Carlton Plaza São José dos Campos

3.0 star property
Travelers can take a refreshing dip in the outdoor pool or enjoy a relaxing session in the sauna at this centrally located São José dos Campos hotel

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Photo gallery for Carlton Plaza São José dos Campos

Reception - Carlton Plaza São José dos Campos (São José dos Campos)
Bar (on property) - Carlton Plaza São José dos Campos (São José dos Campos)
Free daily buffet breakfast - Carlton Plaza São José dos Campos (São José dos Campos)
Fitness studio - Carlton Plaza São José dos Campos (São José dos Campos)
Outdoor pool - Carlton Plaza São José dos Campos (São José dos Campos)
In the heart of São José dos Campos, Carlton Plaza São José dos Campos offers a warm welcome with a free breakfast buffet and manager's reception. Unwind in the sauna or steam room, then dive into Brazilian cuisine at Restaurante Ouro Preto. With an outdoor pool, dry cleaning/laundry services, and multilingual staff available to assist you.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Double Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room, 1 Queen Bed

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Senior Suite

Senior Suite | Premium bedding, down comforters, pillowtop beds, minibar

Senior Suite

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Multiple Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Triple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 Bedroom, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, 1 Bedroom, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room Queen

Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room Queen

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Executive Double Room Single Use, 1 Queen Bed

A hotel room with a large bed, two bedside tables, a wall-mounted phone, and a framed artwork above the bed.

Executive Double Room Single Use, 1 Queen Bed

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Single Room, Multiple Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Single Room, Multiple Beds, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Double Room Single Use, 1 Queen Bed

Executive Double Room Single Use, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, minibar

Executive Double Room Single Use, 1 Queen Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in São José dos Campos, Carlton Plaza São José dos Campos is in the city center and near the airport. Saint Judas Tadeu Sanctuary and Memorial Aeroespacial Brasileiro are local landmarks, and travelers looking to shop may want to visit Centervale Shopping Mall and Colinas Shopping Mall. Museu Interativo de Ciências - MIC and SESC are also worth visiting. Visit our São José dos Campos travel guide
Map
Rua Presidente Bernardes, 73, Jardim Paulista, São José dos Campos, SP, 12216-130

What's nearby

  • Saint Judas Tadeu Sanctuary
    8 min walk - 0.5 miles
  • Martins Pereira Stadium
    10 min walk - 0.6 miles
  • Dr. Joao Mendes Square
    11 min walk - 0.6 miles
  • Centervale Shopping Mall
    17 min walk - 1.0 mile
  • SESC
    4 min drive - 2.0 miles

Getting around

  • São Paulo (CGH-Congonhas)
    100 min drive

Restaurants

  • Subway
    8 min walk
  • Lanchonete Rodoviária
    8 min walk
  • Expresso Pão de Queijo
    8 min walk
  • Cachorro quente do Alemão
    7 min walk
  • Restaurante Albatroz
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (BRL 15 per day)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Restaurante Ouro Preto

Things to do

  • 24-hour gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4,896 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 50.0 per night

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 15.00 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Does Carlton Plaza São José dos Campos have a pool?

Yes, this property has an outdoor pool.

Is Carlton Plaza São José dos Campos pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 15.00 per day. Limited spots are available.

What time is check-in at Carlton Plaza São José dos Campos?

Check-in start time: 2:00 PM; Check-in end time: midnight. A 50% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Carlton Plaza São José dos Campos?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Carlton Plaza São José dos Campos located?

Located in the heart of São José dos Campos, this hotel is within 1 mi (2 km) of Vale do Paraíba and Centervale Shopping Mall. Saint Judas Tadeu Sanctuary and Martins Pereira Stadium are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carlton Plaza São José dos Campos Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 241 out of 623 reviews
Rating 8 - Good. 215 out of 623 reviews
Rating 6 - Okay. 120 out of 623 reviews
Rating 4 - Poor. 35 out of 623 reviews
Rating 2 - Terrible. 12 out of 623 reviews

Reviews

Verified

6/10 Okay

Marie-Claude

Liked: Staff & service
Disliked: Amenities
Safe gated parking
Stayed 1 night in May 2025
Verified

6/10 Okay

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
A bit dated, but the bed was comfortable and room was clean!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Márcio

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, just a little bit old, but very kind staff.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Juarez

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Ricardo B

Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

gustavo

Ok
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Lorenzo

Disliked: Property conditions & facilities

Below expectations

Nice lobby and a good breakfast. The hotel corridors, rooms, and overall aspect were disappointing, Old, and poorly maintained.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No geral, atende as expectativas
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Patricio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms outdated. Pluming problems. Old sheets. Remote control problems. Nobody speak Spanish or English. Service was good in cafeteria. Pictures lied. On the web shows a 4-start hotel, it needs a correction. Not even a 1 start hotel. Pricy considering the hotel
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Vanderleia

Liked: Cleanliness, staff & service, property conditions & facilities
Infelizmente não tive tempo de conhecer a academia ou a piscina. As acomodação e dependências que conheci são ótimas. Deixo os parabéns para o pessoal do restaurante que no sábado à noite atendeu a todos do nosso grupo com atenção e cordialidade mesmo sem ter sido avisado com antecedência.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, amenities
O quarto nos surpreendeu em relação à primeira vez. Cama boa, colchão bom. O banheiro um pouco antigo, mas chuveiro funcionando bem. Desta vez jantamos no hotel, preços bem em conta e comida gostosa, bem servida. Café da manhã bom, com vários itens.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

LILIAN BRIONES

Liked: Cleanliness
No quarto o lençol da cama era pequeno e não dava para se cobrir e um dos funcionários não disponibilizou outro lençol
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Fatima

Liked: Cleanliness
Disliked: Staff & service, amenities
Os apartamentos são mal acabados. Fiquei presa no elevador , relateia à recepção e a funcionária fez pouco caso. Por conta disso, solicitei a troca de quarto para um no primeiro andar pois não queria mais usar o elevador.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Disliked: Amenities
Quarto
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Marcos

Liked: Cleanliness, staff & service
Quarto bom, funcionários da recepção atenciosos e educados.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

LEANDRO

Liked: Cleanliness, staff & service, amenities
Quarto e banheiro limpos, equipe simpática. Mas a roupa de cama estava gasta, não tinha edredon, né pillow top como está descrito nas informações da acomodação, e travesseiros desconfortáveis e com cheiro esquisito. Café da manhã bem servido e tudo gostoso.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

LAURA

Liked: Staff & service
Disliked: Amenities
As fotos do hotel não são bem realistas, os quartos não são muito bons, o ar-condicionado não gela bem
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, amenities
Quarto bom, colchão de qualidade. Equipe gentil.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Alexandre

Liked: Staff & service, amenities
Tudo bom
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Isabela

Liked: Cleanliness, staff & service
Foi boa, não como nas imagens, esparava um pouco mais.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

josé

Liked: Cleanliness, staff & service, amenities
Fiquei em um quarto com cama queen, mas os lençois não eram do tamanho da cama.... Fora isso estadia boa.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Karina

Liked: Amenities
Disliked: Cleanliness
Elevadores dando problema, tínhamos que subir e descer de escadas por várias vezes. No terceiro dia da nossa estadia, não limparam nosso quarto, não trocaram toalhas, só tiraram as toalhas do dia anterior. Deu uma chuva forte e como o elevador deu defeito, tivemos que descer de escadas e as escadas do primeiro andar ao térreo estavam muito molhadas, correndo o risco de escorregar.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

PATRICIA DELLA

Liked: Cleanliness, staff & service, amenities
O quarto estava limpo, a cama e os travesseiros bons, toalhas boas, o quarto e banheiro espaçosos.
Stayed 3 nights in Jan 2026