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Palace Hotel Campo Grande

Property class: 3

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Photo gallery for Palace Hotel Campo Grande

A reception desk with a prominent 'OYO' sign, a wooden cabinet, a clock, and a wall-mounted air conditioner. - Palace Hotel Campo Grande (Campo Grande)
A kitchen counter with a stainless steel pot, a white mug, a bottle of Zero-Cal Sucralose, a bottle of water, and various food items. - Palace Hotel Campo Grande (Campo Grande)
A dining area with a large window, wooden chairs, a table set with teacups and saucers, and a wall with tropical wallpaper and framed letters. - Palace Hotel Campo Grande (Campo Grande)
A bedroom with a bed, two pillows, a nightstand with a lamp, and two framed pictures on the wall. - Palace Hotel Campo Grande (Campo Grande)
A hotel facade with a prominent red sign reading "OYO HOTEL PALACE CAMPO GRANDE". - Palace Hotel Campo Grande (Campo Grande)
You can look forward to a free breakfast buffet, a terrace, and laundry facilities at Palace Hotel Campo Grande. In addition to a restaurant, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

A bedroom with a bed, two pillows, a nightstand with a lamp, and two framed pictures on the wall.

Deluxe Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Quarto Luxo

A hotel room with two beds, each with a white mattress and a red pillow featuring the logo "OYO".

Quarto Luxo

8.2 out of 10
Very good
(20 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Quarto casal básico

A single bed with white bedding, a headboard, and a decorative wall piece.

Quarto casal básico

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Campo Grande Centro, a neighborhood in Campo Grande, is home to Palace Hotel Campo Grande. Parque Estadual do Prosa and Ary Coelho Square reflect the area's natural beauty and area attractions include Jose Octavio Guizzo Cultural Center and Laucídio Coelho Exhibition Park. Looking to enjoy an event or a game while in town? See what's happening at University Stadium Pedro Pedrossian or Orlando Moura International Autodrome. Visit our Campo Grande travel guide
Map
R. Dom Aquino, 1501 - Centro, Campo Grande, MS, 79002-184

What's nearby

  • Shopping Pantanal
    3 min walk - 0.2 miles
  • Campo Grande Craftsman House
    8 min walk - 0.5 miles
  • Mercadão Municipal
    11 min walk - 0.6 miles
  • Belmar Fidalgo Square
    13 min walk - 0.7 miles
  • Museum of Image and Sound
    14 min walk - 0.8 miles

Getting around

  • Terenos Station
    30 min drive
  • Campo Grande (CGR-Campo Grande Intl.)
    14 min drive

Restaurants

  • Mais1 Café
    13 min walk
  • Carlinhos Lanches Unidade 2
  • McDonald's
  • Aguena Bar
    6 min walk
  • Eden Beer Campo Grande
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Partially-open bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Palace Hotel Campo Grande pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Palace Hotel Campo Grande?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palace Hotel Campo Grande?

Check-out is at noon.

Where is Palace Hotel Campo Grande located?

Located in Campo Grande Centro, this hotel is within a 10-minute walk of Shopping Pantanal, Ary Coelho Square, and Sao Jose Church. Campo Grande Craftsman House and Morada dos Bais are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Hotel Campo Grande Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 110 out of 317 reviews
Rating 8 - Good. 97 out of 317 reviews
Rating 6 - Okay. 52 out of 317 reviews
Rating 4 - Poor. 37 out of 317 reviews
Rating 2 - Terrible. 21 out of 317 reviews

Reviews

Verified review

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Reservei o quarto para minha esposa, no entento, as fotos do hotel são apenas dos quartos reformados. Colocaram minha esposa em um quarto antigo, sem chuveiro com água quente (temperatura local 16°), sem box e pequeno, que molhavao banheiro inteiro após o uso. Imagino que o hotel estava lotado e disponibilizaram o pior quarto do hotel. Café da manhã também super simples, não tinha nem ovo, como proteína de opção.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Luiz Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã simples, mas saboroso. Tem muito comércio de rua próximo, mas lojas fecham cedo e fica bem deserto depois das 19hs nas proximidades.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Munira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi boa
Stayed 8 nights in May 2026
Verified review

6/10 Okay

lucas

Liked: Cleanliness, staff & service, amenities
Café da manhã não tinha nada de proteína praticamente. Só presunto e queijo, o resto era tudo doce. De resto, gostei. Pra quem quer economizar compensa.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Ana Flávia

Liked: Cleanliness
Disliked: Staff & service
O funcionário noturno não foi nenhum pouco prestativo e de difícil comunicação, nem boa noite respondia. Parecia que estava fazendo um favor em nos atender (estávamos pedindo apenas informações da cidade/hotel). A pessoa para ser recepcionista de hotel precisa ser no mínimo educada. Além disso, o chuveiro não saía água por completo, estava entupido. Não tinha tomada próxima a cama e o ar condicionado era muito barulhento. Fora isso, estava tudo bem limpo e arrumado, cama confortável. Café da manhã é o básico do básico.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Teve funcionário de madrugada, muito gente boa
Stayed 1 night in May 2026
Verified review

2/10 Terrible

ELIZABETI

Disliked: Cleanliness, amenities, property conditions & facilities
pode tirar esse hotel do hoteis.com é muito ruim, não compensa, quarto muito ruim, cama pesssima. banheiro molha tudo. boxe de cortina de plastico. e valor é caro.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo e boa localização
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Audileia

Liked: Cleanliness, staff & service, property conditions & facilities
Bom
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Erlon

Disliked: Cleanliness, staff & service, property conditions & facilities
Café razoável
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Cezar

Liked: Cleanliness, property conditions & facilities
Café simples
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Rita de Cássia

Disliked: Cleanliness
Quarto cheio de baratinhas, café da manhã razoável
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Limpo e bom custo benefício
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

ALESSANDRA S A SOARES

Liked: Cleanliness, staff & service, property conditions & facilities
Maravilhoso.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Waldinei

Liked: Cleanliness, property conditions & facilities
Hotel muito bem localizado... As meninas da recepção nota 1000 mas o rapaz que fica a noite... Previsa melhorar muito mas muito o atendimento dele... Sempre com a cara fechada, parece sempre de mal humor, malemal dá atenção... Ficou muito a desejar... O hotel em si, eu e minha esposa gostamos bastante...
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luiza Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Local ótimo, café da manhã incrível, preço atrativo, apartamento muito confortável, horário de entrada flexível. Só acho que deveriam esclarecer muito sobre a parte de visitantes! Um dos porteiros achou que minha amiga era GP e ela só ia subir para retocar a maquiagem e descer em seguida. Coloquem na descrição/detalhes do lugar o tempo de visita e o que é preciso para tal! Além disso, algumas pessoas transsexuais não tem documento com foto atualizado, deveriam passar a aceitar comprovante cadastral de CPF para a entrada nesses casos. No geral, adorei o hotel, ótimo atendimento dos funcionários!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe atenciosa, fui muito bem atendido durante a minha estada.
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Giovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi muito bom, hotel bacana! Apenas não recomendo pra quem não consegue dormir com barulho, pois o centro é barulhento
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Rodrigo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ar condicionado não funciona e fotos apresentados na plataforma é totalmente diferente do local
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Airton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Acomodacao simples sem espelho no quarto.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Elismaiquy

Liked: Amenities
Local bem localizado
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartos de acordo com o anúncio. Equipe super educada e prestativa. Café da manhã muito bom, apensar de não ter tantas opções
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

NATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito do hotel, pessoas atenciosas atendendo e muito limpo.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Darlan

Liked: Cleanliness
Achei o quarto muito bom. A parte ruim foi apenas o box do banheiro que era uma cortina impermeável.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Elismaiquy

Liked: Cleanliness, staff & service, amenities
Quartos limpos e confortáveis, bem localizado!
Stayed 1 night in Feb 2026