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Novotel Campo Grande

4.0 star property
Golfers and families find their perfect retreat at this Campo Grande hotel, where a 9-hole course meets refreshing pools and entertainment for all ages

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Photo gallery for Novotel Campo Grande

Exterior - Novotel Campo Grande (Campo Grande)
Minibar, in-room safe, desk, blackout drapes - Novotel Campo Grande (Campo Grande)
Exterior - Novotel Campo Grande (Campo Grande)
Breakfast, lunch and dinner served - Novotel Campo Grande (Campo Grande)
Exterior - Novotel Campo Grande (Campo Grande)
Novotel Campo Grande, in lush Carandá Bosque, caters to golf enthusiasts and families. Play the 9-hole course, enjoy international dishes at Restaurante 365, or relax in the garden and pools. WiFi covers the property, with a playground and arcade for kids.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Apartment, 1 Double Bed with Sofa bed

Superior Apartment, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Apartment, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Double Bed

Superior Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Apartment, 1 Double Bed

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 3 Twin Beds

Superior Room, 3 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Carandá Bosque, a neighborhood in Campo Grande, Novotel Campo Grande is next to a golf course and near a boardwalk/promenade. Obelisk Monument and Indigenous Culture Memorial are local landmarks, and travelers looking to shop may want to visit Campo Grande Shopping Mall and Shopping Pantanal. Traveling with kids? Consider Pantanal Aquarium, or check out an event or a game at University Stadium Pedro Pedrossian. Relax and indulge in the area's health/beauty spa, or seek out an adventure with ecotours and cave exploring nearby. Visit our Campo Grande travel guide
Map
Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960

What's nearby

  • Indigenous Nations Park
    2 min walk - 0.1 miles
  • Park of Powers
    6 min walk - 0.4 miles
  • Dom Bosco Regional Museum
    18 min walk - 1.0 mile
  • Campo Grande Shopping Mall
    3 min drive - 1.5 miles
  • Pantanal Aquarium
    4 min drive - 2.0 miles

Getting around

  • Campo Grande (CGR-Campo Grande Intl.)
    26 min drive

Restaurants

  • Manakish
    12 min walk
  • Madame Japô
    2 min drive
  • Hayhay Sushi E Yakiniku
    2 min drive
  • Zeolla Botequim
    2 min drive
  • Seu Gastão
    9 min walk

About this property

Novotel Campo Grande

Upscale family-friendly hotel located in Carandá Bosque
Take advantage of an adjacent golf course, a terrace, and a garden at Novotel Campo Grande. Tee up with amenities like golf caddies at this hotel. The on-site international cuisine restaurant, Restaurante 365, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Other perks include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-in, and a front-desk safe
  • Luggage storage, a 24-hour front desk, and a banquet hall
Room features
All 155 rooms include comforts such as air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Extra conveniences in all rooms include:
  • Children's books, musical instruments, and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • TVs with premium channels
  • Free extra beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends; BRL 76 for adults and BRL 76 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante 365

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,190 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of BRL 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 76 for adults and BRL 76 for children
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Novotel Campo Grande have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Novotel Campo Grande pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 100 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Campo Grande?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Campo Grande?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Campo Grande located?

This family-friendly Campo Grande hotel is located near the airport, within a 10-minute walk of Indigenous Nations Park and Park of Powers. Mato Grosso do Sul Museum of Contemporary Art and Dom Bosco Regional Museum are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Campo Grande Reviews

8.2

Very Good

8.2

Cleanliness

8.4

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 319 out of 711 reviews
Rating 8 - Good. 203 out of 711 reviews
Rating 6 - Okay. 108 out of 711 reviews
Rating 4 - Poor. 48 out of 711 reviews
Rating 2 - Terrible. 33 out of 711 reviews

Reviews

Verified

6/10 Okay

Noel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff Old room and infrastructure
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carlos Thadeu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and great breakfast!
Stayed 1 night in Aug 2022
Verified

8/10 Good

Carlos R B

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
Stayed 3 nights in Jul 2022
Verified

4/10 Poor

sergio

Liked: Staff & service
Disliked: Property conditions & facilities
Need betterment for grounds and rooms.
Stayed 1 night in May 2024
Verified

8/10 Good

piercristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2025
Verified

8/10 Good

piercristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Wilson Louveira De Assis

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning, mold all over in the room, missing trim by the floor exposing bugs and spiders, room dirty, poor cleaning service.
Stayed 8 nights in Nov 2024
Verified

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
Quarto está limpo, muito bem recepcionado na chega.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Paulo Val

Liked: Cleanliness, staff & service, amenities
O quarto era bom mais a Tv não pegava nem o canal da própria cidade
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Ximena

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La persona que me atendio cuando hice el check in no fue amable, además yo había solicitado con desayuno incluido y me quizo cobrar aparte el desayuno. Por último se corto la luz en el hotel y estuvimos varias horas sin luz y sin aire acondicionado.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Cristiano

Liked: Cleanliness, staff & service, amenities
Equipe
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

MARIA LIDUINA HENRIQUE DA

Liked: Cleanliness, staff & service, amenities
Equipe desde da recepção e restaurante todos educados e simpatico
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcia Freire

Liked: Cleanliness, staff & service, amenities
Adorei o espaço e o atendimento.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

IAGO

Disliked: Amenities
Custo benefício péssimo. Quarto antigo, pouca possibilidade de regulagem do ar condicionado que é embutido. Tentam enganar o cliente sobre o café da manhã. Colocam "café da manhã disponível na propriedade" como benefício, mas não é incluso. É enganação. Não informam no check-in e somente na entrada do café. Tentam ganhar dinheiro na surpresa e no susto do cliente. Custo benefício péssimo
Stayed 1 night in Jan 2026
Verified

8/10 Good

Debora

Liked: Cleanliness, staff & service, amenities
O quarto estava impecável e a equipe foi gentil e cordial
Stayed 1 night in Jan 2026
Verified

4/10 Poor

HELDER

Disliked: Amenities
Colchão ruim (muito mole e colchão era superior ao box de baixo, parecia que eu ia cair da cama), banheiro com problemas no chuveiro e sanitário. Estrutura antiga, requer reforma e atendimento mediano
Stayed 1 night in Jan 2026
Verified

8/10 Good

Caio

Liked: Cleanliness, staff & service
Equipe prestativa e estrutura.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Marluce

Cobra a estadia do pet e nem tem item pro Pet como tapete higiênico, vasilha pra racao e aguae saquinho, cheguei no quarto no tinha toalhas de banho nem itens de higiene como sabonete e shampoo , e o preço cobrado e de hotel de 4 a 5 estrelas, ibis ta melhor que novo hotel
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Danielly

Quando chegamos a porta do nosso quarto estava totalmente aberta e nossos pertences a vista de quem transita se no corredor
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Sergio

Liked: Staff & service, amenities
Quarto,equipe e acomodações dentro dos padrões conforme sua classificação
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dilmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento do Staff muito bom. Quarto executivo moderno.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities
Piscina. Quarto. Equipe.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nadya

Liked: Cleanliness, staff & service
A roupa de cama estava bem velha, o lençol e fronha quase transparente, a cortina tinha alguns furos, o sofá cama o colchão bem gasto, mas o atendimento é bom, limpeza ok, café da manhã muito bom e localização boa também.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

JOEL CARLOS

Liked: Cleanliness, staff & service, amenities
Tudo muito bom
Stayed 2 nights in Nov 2025