Vacations Close To Wilderness Golf Course

Clean and good customer service!

Hotel is located in the same parking lot as a restaurant/night club that was filled with hoods City cops had to be on constant patrol Didn’t feel safe Changed hotels

Nice place, but a little outdated. Water pressure is almost nonexistent. Had to take a cold shower because it didn't get hot. The shower space is so small that the curtain was touching my skin. Ewwww.

I was disappointed with my stay at the DoubleTree by Hilton Houston. While the check-in process was smooth and the front desk staff were friendly and professional throughout my visit, the overall condition of the hotel did not meet the standard I expect from a Hilton property. When my husband and I first entered our room, we immediately noticed a strong smell of insect spray, similar to Raid. After setting our belongings down, I went into the bathroom and found several roaches—one baby roach and what appeared to be two adult roaches. I immediately returned to the front desk, and the young lady working there promptly switched us to another room. The second room was somewhat better. The bathroom had been upgraded, and the room included a balcony. Unfortunately, the balcony was very dirty, and overgrown tree branches completely covered the windows and balcony area, making it impossible to enjoy or even use the space. It was obvious the landscaping had not been maintained. The following evening, we returned to our room only to discover that our room key would not unlock the door. I went back to the front desk to have it reprogrammed, but the new key didn't work either. After making a second trip downstairs, maintenance was sent to our room and determined that the battery in the door lock had failed and needed to be replaced. It felt like one problem after another during our stay. Overall, this hotel is in serious need of renovation and better maintenance.

Great stay