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Hotel Firenze Serra Negra

Property class: 3

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Photo gallery for Hotel Firenze Serra Negra

A modern outdoor patio with a sectional sofa, a wooden table, and a large umbrella. - Hotel Firenze Serra Negra (Serra Negra)
A rooftop pool area with lounge chairs and a pergola. - Hotel Firenze Serra Negra (Serra Negra)
A buffet table with various dishes and a decorative vase. - Hotel Firenze Serra Negra (Serra Negra)
A spacious lobby with a checkered floor, a central round table with a vase of flowers, and a large window offering a view of the street. - Hotel Firenze Serra Negra (Serra Negra)
A hotel entrance with a large sign reading "FIRENZE" and a decorative emblem above it. - Hotel Firenze Serra Negra (Serra Negra)
At Hotel Firenze Serra Negra, you can look forward to free continental breakfast, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with an arcade/game room and 2 bars.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Embrace the magic of Mexico

AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Quadruple Room

A hotel room with two beds, a desk, a chair, a television, and a ceiling fan.

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk with a computer, a chair, a lamp, and a small table.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Serra Negra, Hotel Firenze Serra Negra is in the city center. Cathedral of Amparo and Barreiros Mill are local landmarks, and travelers looking to shop may want to visit Crafts Fair and Good Cheese Center. Traveling with kids? Consider Aguas de Lindoia Municipal Pool and Thermas Water Park. Visit our Serra Negra travel guide
Map
Rua 7 de Setembro, 118, Serra Negra, SP, 13.930-065

What's nearby

  • Conjunto Aquatico Municipal
    2 min walk - 0.1 miles
  • Crafts Fair
    3 min walk - 0.2 miles
  • Cable Car
    5 min walk - 0.3 miles
  • Disneylandia dos Robos Museum
    10 min walk - 0.5 miles
  • Circuito das Águas Convention Center
    19 min walk - 1.0 mile

Restaurants

  • Café Boteco
    2 min walk
  • Ristorant Cantina Famiglia Schiavo
    3 min walk
  • Lela Pub
    2 min walk
  • Cantina & Ristorante Famiglia Schiavo 2
    3 min walk
  • Pastelaria Mr. Reis
    4 min walk

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  • Pool
  • Breakfast included
  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In a nature reserve
  • Pool loungers
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Property Registration Number 07.773.100/0001-08

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Hotel Firenze Serra Negra have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–7:00 PM.

Is Hotel Firenze Serra Negra pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel Firenze Serra Negra?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Firenze Serra Negra?

Check-out is at noon.

Where is Hotel Firenze Serra Negra located?

Located in the center of Serra Negra, this family-friendly hotel is within a 5-minute walk of Crafts Fair and Cable Car. Conjunto Aquatico Municipal and Fonte Santo Agostinho Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Firenze Serra Negra Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 30 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 0 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento excepcional Ótima hospedagem Restaurante muito bom Café da manhã e jantar excelente Continue assim
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna, piscina aquecida, atendimento nota 10, pessoal muito prestativo e gentil. Equipe está de parabéns!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito limpo, a equipe de funcionários excelente (em especial o Thiago que nos atendeu no restaurante, extremamente cordial, educado e muito atencioso, superando as nossas expectativas) comida muito gostosa, dependências do hotel bonita e bem decorada. Pontos de melhorarias: a academia tinha apenas esteira (uma delas quebrada) e bicicleta, sem outros aparelhos, treino todos os dias e senti falta. No nosso quarto tinha um degrau entre o banheiro e o quarto (minha mãe é idosa e algumas vezes se desequilibrou.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom, funcionários ótimos.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom ,acomodação, recepção, funcionários todos muito bom. Apenas o chuveiro do quarto, deixou a desejar.Quarto 521
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente, café da manhã satisfatório, quarto limpo, equipe atenciosa...
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
O cardápio tanto do café quanto do jantar maravilhosos, equipe super simpática, solícita e agradável, muito educados, limpeza dos quartos diária, quarto muito limpo, amplo e arrumado.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, ótimo café da manhã, localização muito boa.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As únicas coisas que não são boas no hotel são o colchão de molas e o chuveiro do banheiro...
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

O ar condicionado muito antigo, rumoroso e sem controle manual para acessa-lo.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel tem duas piscinas, uma na cobertura, aberta, e uma aquecida coberta no primeiro andar, mais duas jacuzzis quentinhas. Cada andar tem uma decoração diferente. Ficamos no terceiro andar com a decoração inglesa. Muito bonita a decoração. Funcionários atenciosos, simpáticos. A localização é ótima, no centro, perto de tudo.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Localização boa, refeições boa qualidade, aparelhos pra ginástica ruins, colchão em 2 partes juntadas em pillow horrível, área de piscinas boas.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Tudo muito agradável no hotel Firenze, café da manhã e jantar maravilhosos.Todas as dependências do hotel são bem confortáveis e muito bem decoradas. Com certeza voltaremos . decoadas.Gostamos muito e
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Um bom hotel. Funcionários educados e atenciosos
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Equipe gentil e atenciosa. Quarto limpo e perfumado. Almoço e jantar com comida muito boa!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Atendimento bom e hotel em condições boas e conveninetes
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionarios muito educados e solicitos
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
A cidade de Serra negra foi uma grata surpresa. O quarto é grande. Cama confortável. Banheiro de bom tamanho com ducha top. Só o que deixou a desejar foi o ar condicionado modelo antigo que precisamos tirar da tomada pra desligar e as áreas de lazer descuidadas.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe de funcionários extremamente prestativos e educados
Vista do pôr do sol no hooftop
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã excelente, uma ressalva é o horário de início, 8h é um pouco tarde.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi maravilhosa. Hotel no centro, acesso fácil e a pé para tudo. O hotel tem uma decoração cheia de personalidade, extremamente limpo. Atendimento gentil. A comida muito bem preparada e saborosa.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Localização perfeita. Cafe da manhã excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Foi uma excelente experiência. O hotel é ótimo, muito bem arrumado, com decoração bonita e quartos grandes. A equipe é fenomenal, desde a recepção até os garçons. Todos muito educados, simpáticos e prestativos. A comida também é excelente, em todas as refeições. Além disso, a localização é perfeita: perto dos pontos turísticos, mas sem barulho excessivo.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável, no geral

Quarto limpo e espaçoso. Estacionamento com manobrista apenas. Fica em rua movimentada, perto das atrações da cidade (que são poucas). Equipe muito simpática e atenciosa. Comida muito boa, tanto no jantar quanto no café da manhã.
Stayed 1 night in Jul 2025