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Hotel Serrano

Property class: 3.5

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Photo gallery for Hotel Serrano

Free daily buffet breakfast - Hotel Serrano (Campina Grande)
Gym - Hotel Serrano (Campina Grande)
In-room dining - Hotel Serrano (Campina Grande)
Superior Double Room | Minibar, individually furnished, desk, laptop workspace - Hotel Serrano (Campina Grande)
Reception - Hotel Serrano (Campina Grande)
Hotel Serrano offers modern comforts with international breakfast buffets, a gym, arcade room, and bar. Enjoy in-room WiFi and helpful staff. Guests find their stays truly memorable.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Single Room

Minibar, individually furnished, desk, laptop workspace

Deluxe Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Minibar, individually furnished, desk, laptop workspace

Superior Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, individually furnished, desk, laptop workspace

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, individually furnished, desk, laptop workspace

Deluxe Twin Room

8.6 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, individually furnished, desk, laptop workspace

Deluxe Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Campina Grande Centro, a neighborhood in Campina Grande, is home to Hotel Serrano. Galeria de Arte Assis Chateaubriand and Campina Grande History Museum are cultural highlights, and some of the area's attractions include Parque da Crianca and Labirinto do Parque da Liberdade. Visit our Campina Grande travel guide
Map
Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, 58100-160

What's nearby

  • Presidente Prudente, São Paulo/Brazil - Around October 2022: Presidente Prudente, central square of the city.
    Parque do Povo
    12 min walk - 0.7 miles
  • Galeria de Arte Assis Chateaubriand
    5 min walk - 0.3 miles
  • Campina Grande History Museum
    7 min walk - 0.4 miles
  • Acude Velho
    16 min walk - 0.9 miles
  • Parque da Crianca
    17 min walk - 0.9 miles

Getting around

  • Campina Grande (Velha) Station
    7 min drive
  • Campina Grande (CPV)
    25 min drive

Restaurants

  • Baobá Gastrobar
    6 min walk
  • Restaurante Caipira Center
    4 min walk
  • Bistrô das Artes
    1 min walk
  • Praça de Alimentação
    6 min walk
  • Chopp do Alemão
    5 min walk

About this property

Hotel Serrano

Hotel located in Campina Grande Centro
Consider a stay at Hotel Serrano and take advantage of a free breakfast buffet, an arcade/game room, and laundry facilities. The on-site international cuisine restaurant, Serrano, offers dinner and light fare. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A billiards/pool table, free newspapers, and meeting rooms
  • A 24-hour front desk, coffee/tea in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 65 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and separate sitting areas.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • 32-inch Smart TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Serrano

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,306 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Serrano Campina Grande
Serrano Campina Grande
Hotel Serrano Hotel
Hotel Serrano Campina Grande
Hotel Serrano Hotel Campina Grande

Frequently asked questions

Is Hotel Serrano pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Serrano?

Check-out is at noon.

Where is Hotel Serrano located?

Located in Campina Grande Centro, this hotel is within a 10-minute walk of Galeria de Arte Assis Chateaubriand and Campina Grande History Museum. Parque Evaldo Cruz and Museu Historico are also within 15 minutes. Campina Grande (Velha) Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Serrano Reviews

9.2

Wonderful

9.4

Cleanliness

7.2

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 242 out of 385 reviews
Rating 8 - Good. 109 out of 385 reviews
Rating 6 - Okay. 25 out of 385 reviews
Rating 4 - Poor. 7 out of 385 reviews
Rating 2 - Terrible. 2 out of 385 reviews

Reviews

Verified

10/10 Excellent

Shalla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located at the heart of the city. Quite convenient and great customer service. Near by shopping, restaurant and hospital.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

JOSE BOAVENTURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bom

atendeu as expectativas
Stayed 1 night in Aug 2023
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
Quarto confortável, com cama grande e espaço suficiente para três malas (2 pequenas e 1 grande). Café da manhã ok, sem muita variedade mas com tapiocas saborosas. Equipe educada. Talvez o único defeito do hotel seja um elevador com capacidade para quatro pessoas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maria C

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia. Só poderia melhorar na variedade do café da manhã.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, amenities
Quarto, atendimento , localização e café da manhã perfeitos
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities
Hotel no centro da cidade, mas muito limpo em todos os ambientes, funcionários simpáticos e prestativos, bom café da manhã, quarto amplo, com cama boa, bons lençóis/toalhas. Vale a pena!!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, amenities
Café da manhã muito bom, localização, limpeza
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maria do Socorro de Lucen

Liked: Cleanliness, staff & service, amenities
Tudo perfeito.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Raoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, Cafe da manhã top e estacionamento adequado
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

IRACI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não tomamos café da manhã Pois viajamos cedinho. Foi só uma pernoite de uma viajem longa
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gedida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso!!!! Muito limpo, funcionários muito simpáticos. O café da manhã é muito bom, tinha muita variedade de frutas.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Raquel da cozinha é excepcional,… educada, simpática e prestativa. Parabéns
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alcindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

Excelente hotel! Boa localização, confortável e com um ótimo café da manhã! A equipe está de parabéns!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

paulla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BOM E CONFORTÁVEL

Muito bom. Sempre retorno a este hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Luiz Antônio

Liked: Cleanliness, staff & service, property conditions & facilities
As atendentes super atenciosas, quarto limpíssimo, confortável, café da manhã bem variado, tudo organizado. Parabéns ao hotel. Primeira vez nossa e voltaremos outras vezes.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

silvio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo correu bem, hotel muito bom e com bom Star. Café muito bom e bom quarto
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Maria de Fátima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O que nao gostamos é que a lixeira do banheiro não tinha tampa e estava vazando água do box para fora.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Jedison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
O hotel tem boas instalações e uma equipe bastante gentil e prestativa. O café da manhã é maravilhoso, cheio de opções regionais. Quarto espaçoso e confortável. De negativo: o Wi-Fi é inviável, funcionando bem apenas nas áreas comuns. E a água do banheiro demorava horas pra aquecer: um desperdício ecológico para a sociedade, e econômico para o hotel. Também não são disponibilizados cobertores nos quartos apesar de estarmos na estação chuvosa do Nordeste.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Herlyton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, ótimo café da manhã.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Jaqueline

Liked: Staff & service

Ruim

Hotel de baixa qualidade para o preço, quarto pequeno e banheiro ruim e mal conservado. Fiquei decepcionado com a localização. Lugar feio.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jose Cesar da

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jaíra Moura de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrivelmente bem recebida.
Stayed 1 night in Jun 2025