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Hotel Serrano

Property class: 3.5

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Photo gallery for Hotel Serrano

A person preparing a drink with various ingredients and utensils on a wooden counter. - Hotel Serrano (Campina Grande)
A hotel reception desk with a marble design, a digital screen, and a telephone. - Hotel Serrano (Campina Grande)
A hotel room with a bed, a chair, a desk, a mirror, and a window with curtains. - Hotel Serrano (Campina Grande)
A gym with exercise equipment, treadmills, and a person performing a stretching exercise. - Hotel Serrano (Campina Grande)
A person sitting at a table with a bowl of food, a book, and a glass of water. - Hotel Serrano (Campina Grande)
Take advantage of a free breakfast buffet, an arcade/game room, and laundry facilities at Hotel Serrano. The on-site international cuisine restaurant, Serrano, offers dinner and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Single Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Deluxe Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

A hotel room with a large bed, two bedside tables with lamps, a chair, and a desk.

Superior Double Room

8.4 out of 10
Very good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

A hotel room with a large bed, a desk with a chair, a wardrobe, and a painting on the wall.

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a wardrobe, and a window with curtains.

Deluxe Twin Room

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a painting on the wall.

Deluxe Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Campina Grande Centro, a neighborhood in Campina Grande, is home to Hotel Serrano. Galeria de Arte Assis Chateaubriand and Campina Grande History Museum are cultural highlights, and some of the area's attractions include Parque da Crianca and Labirinto do Parque da Liberdade. Visit our Campina Grande travel guide
Map
Rua Tavares Cavalcante, 27, Campina Grande, Paraíba, 58100-160

What's nearby

  • An aerial view of a city park with a central fountain, surrounded by trees and pathways.
    Parque do Povo
    12 min walk - 0.7 miles
  • Galeria de Arte Assis Chateaubriand
    5 min walk - 0.3 miles
  • Campina Grande History Museum
    7 min walk - 0.4 miles
  • Acude Velho
    16 min walk - 0.9 miles
  • Parque da Crianca
    17 min walk - 0.9 miles

Getting around

  • Campina Grande (Velha) Station
    7 min drive
  • Campina Grande (CPV)
    25 min drive

Restaurants

  • Baobá Gastrobar
    6 min walk
  • Restaurante Comida Caseira
    6 min walk
  • Restaurante Caipira Center
    4 min walk
  • Ponto do Salgado
    5 min walk
  • Malibu Restaurante
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Serrano

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 4,306 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Hotel Serrano pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Serrano?

Check-out is at noon.

Where is Hotel Serrano located?

Located in Campina Grande Centro, this hotel is within a 10-minute walk of Galeria de Arte Assis Chateaubriand and Campina Grande History Museum. Parque Evaldo Cruz and Museu Historico are also within 15 minutes. Campina Grande (Velha) Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Serrano Reviews

9.2

Wonderful

9.4

Cleanliness

7.2

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 284 out of 441 reviews
Rating 8 - Good. 118 out of 441 reviews
Rating 6 - Okay. 29 out of 441 reviews
Rating 4 - Poor. 7 out of 441 reviews
Rating 2 - Terrible. 3 out of 441 reviews

Reviews

Verified review

10/10 Excellent

Luiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautifully maintained, clean, and comfortable. The mattress was a little firmer than I personally prefer, but the overall comfort was very good. The breakfast was truly exceptional, with a wonderful variety of options, and the bathroom was spotless, and thoughtfully equipped. Overall, a lovely stay with excellent attention to cleanliness and comfort.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Shalla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located at the heart of the city. Quite convenient and great customer service. Near by shopping, restaurant and hospital.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

JOSE BOAVENTURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bom

atendeu as expectativas
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Fabio

Liked: Cleanliness, staff & service
O hotel é limpo, mas bem antigo.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Pedro Aurélio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem bem estruturada e confortável. Bem recebidos. E equipe atenciosa
Stayed 1 night in Jun 2026
Verified review

8/10 Good

João

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi boa a hospedagem, mas havia uma limitação no acesso aos canais de televisão, por exemplo, não consegui assistir o GP da Fórmula 1 porque não acessava os canais Sport TV. O café da manhã e seu atendimento também podem ser melhorados.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jose Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel (fachada) é antigo mas em processo de renovação. O quarto (fiquei no 307) está novinho (vê-se obras no hotel). A recepção (Fátima nos atendeu) foi muito gentil, um sorriso do começo ao fim. O local não é muito legal, pois não é possível ir a pé até o açude velho, porque à noite o trajeto fica esquisito e escuro. As ruas são meio tumultuadas, mas de carro não há problema. Há estacionamento no hotel, algumas vagas inclinadas e outras normais. O café da manhã é básico mas atende bem, café com leite, capuccino e outras bebidas quentes de máquina, proteínas comuns em hotéis, tapioca feita na hora, iogurte (com e sem lactose), etc. Gostei!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roosevelt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente em todos os aspectos.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Roosevelt

Excelente em todos os aspectos
Stayed 1 night in May 2026
Verified review

8/10 Good

NILTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, quarto maravilhoso, cama confortável, banheiro limpo , estacionamento amplo . Só deixou a deseja café da manhã que poderia ter mais opções regionais.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adryanna

Liked: Cleanliness
Estacionamento
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel em reforma, mas tudo foi satisfatório. Academia nova, boa limpeza, estacionamento grátis
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, estacionamento fácil
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale a pena. Excelente custo benefício.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é muito bem organizado, de modo geral. O ponto negativo fica por conta da dureza do colchão e do barulho do ar condicionado
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atendimento
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã é muito bom, a academia é boa e o quarto confortável, a única coisa mais ou menos é a internet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel limpo, prático, funcionarios atenciosos.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mayara

Liked: Cleanliness, staff & service, amenities
Hotel perfeito , quarto espaçoso e limpo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Emanuel Miguel

Liked: Cleanliness, staff & service, amenities
Equipe solícita e simpática, quarto limpo e bem organizado, e também gostei do café da manhã servido! Muito bom!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
Quarto confortável, com cama grande e espaço suficiente para três malas (2 pequenas e 1 grande). Café da manhã ok, sem muita variedade mas com tapiocas saborosas. Equipe educada. Talvez o único defeito do hotel seja um elevador com capacidade para quatro pessoas.
Stayed 1 night in Jan 2026