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Hacienda Campeche

4.5 star property
Luxury hotel with spa services and a 24-hour front desk

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Photo gallery for Hacienda Campeche

Breakfast, lunch, dinner served; seafood, pool views
Library
Aerial view
Indoor pool, outdoor pool
Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Spa
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Ceiling fan
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
Calle 59 No. 71 Por 16 & 18, Campeche, CAM, 24000

What's nearby

  • Puerta de Tierra - 1 min walk - 0.0 miles
  • Calle 59 - 1 min walk - 0.0 miles
  • Bastion of San Francisco - 2 min walk - 0.1 miles
  • Campeche Cathedral - 7 min walk - 0.4 miles
  • Galerías Campeche - 2 min drive - 1.6 miles

Getting around

  • Campeche, Campeche (CPE-Ing. Alberto Acuna Ongay Intl.) - 14 min drive

Restaurants

  • ‪Rincon Colonial - ‬1 min walk
  • ‪Loncheria la Lermerita - ‬7 min walk
  • ‪Caribe Cocina Popular - ‬6 min walk
  • ‪Odisea Cantina & Bar - ‬1 min walk
  • ‪Xtabay - ‬2 min walk

About this property

Hacienda Campeche

Luxury hotel near Puerta de Tierra
Located close to Bastion of San Francisco and Calle 59, Hacienda Campeche provides a poolside bar, a coffee shop/cafe, and a library. Treat yourself to spa services, such as a facial, a massage, or a body treatment. The on-site seafood seafood restaurant, La Guardia, offers breakfast, lunch, dinner, and pool views. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • A 24-hour front desk, tour/ticket assistance, and wedding services
  • Concierge services, multilingual staff, and meeting rooms
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • TVs with satellite channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 200 to 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Guardia
  • Lobby Bar

Things to do

  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Spa

  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lever door handles
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per night
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 200 to 250 per person
  • Airport shuttle fee: MXN 300 per person (roundtrip)
  • Pet fee: MXN 1000 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hacienda Puerta Campeche Luxury Collection
Hacienda Puerta Campeche Luxury Collection Hotel
Hacienda Puerta Hotel Campeche
Campeche Hacienda Puerta Hotel
Hacienda Campeche Hotel
Hacienda Campeche Campeche
Hacienda Campeche Hotel Campeche
Hacienda Puerta Campeche a Luxury Collection Hotel Campeche

Frequently asked questions

Does Hacienda Campeche have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hacienda Campeche pet-friendly?

Yes, Hacienda Campeche allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1000 per accommodation, per night.

How much is parking at Hacienda Campeche?

Limited spots are available.

What time is check-in at Hacienda Campeche?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Hacienda Campeche?

Check-out is at noon.

Does Hacienda Campeche provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 300 per person applies.

Where is Hacienda Campeche located?

Located in Zona Centro, this luxury hotel is steps from Calle 59, Puerta de Tierra, and Bastion of San Francisco. Campeche Cathedral and Novia del Mar Monument are also within 1 mi (2 km).

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Hacienda Campeche Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 220 reviews
Rating 8 - Good. 46 out of 220 reviews
Rating 6 - Okay. 16 out of 220 reviews
Rating 4 - Poor. 3 out of 220 reviews
Rating 2 - Terrible. 4 out of 220 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10

Excellent option while in Campeche. Restored historic building with excellent service, food, lovely personnel, walkable, easy and safe area.
Stayed 3 nights in Feb 2025

10/10

Great people and great pool. Also beautiful street.
Stayed 1 night in Sep 2024

10/10

Very pleasant hotel in the heart of the city with warm, helpful and competent staff.
Stayed 2 nights in Mar 2024

10/10

Hacienda Campeche is a beautiful property- very clean and well maintained. It feels like an old hacienda- the bed and linens very comfortable. Food is excellent. You cannot go wrong staying here.
Stayed 2 nights in Sep 2024

10/10

Todo excelente.
Stayed 4 nights in Nov 2024

10/10

This is a beautiful property with very nice staff. I think the garden area around the pool can be improved and cleaned up, even used for guest seating. Overall this is an amazing place to stay and the food is delicious.
Stayed 3 nights in Apr 2023

10/10

Great location, beautiful property. The staff is super attentive and courteous. The breakfast options could be a little better, but the bread is baked in-house and it is absolutely delicious.
Stayed 2 nights in Oct 2022

8/10

Beautiful property..we have now stayed at all the haciendas of this group. Each one special abd Beautiful in their own way.
Stayed 3 nights in Dec 2023

10/10

This is a beautiful hotel combining several old houses in very architecturally imaginative ways (the pool winds between the walls of old houses set in an interior garden). The staff was helpful and attentive. It's the perfect retreat.
Stayed 1 night in Nov 2023

8/10

Beautiful property next to the old city gate - we enjoyed an impromptu concert from the top of the city wall (while on the roof of the hotel!). Pool was awesome (but the water a little cold!). No gym sadly and no breakfast included. Tons of character, but definitely on the pricey side.
Stayed 1 night in Dec 2023

10/10

El hotel es precioso, el servicio es EXTRAORDINARIO. Verdaderamente la amabilidad y atención del personal llama la atención. La comida del restaurante es bastante buena, y está súper bien ubicado.
Stayed 3 nights in Feb 2025

10/10

Stayed 2 nights in Feb 2025

8/10

El hotel es bonito y las habitaciones son muy agradables. En general el personal es atento y amable. La cocina es su punto debil. Algunos alimentos son preparados con esmero y otros no tanto. Incluso algunos están mal condimentados, saben a nada. El personal es amable, pero en ocasiones no eficiente y se tardan mucho en servir los platillos. El resto del personal que no está en el comedor también es muy atento y servicial.
Stayed 1 night in Feb 2025

6/10

Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Dec 2024

10/10

Muy buena opción, bien ubicado, muy lindo, la comida rica, sin duda me volvería a hospedar
Stayed 3 nights in Nov 2024

10/10

El hotel muy bien ubicado, varios puntos turisticos a una distancia caminable. El restaurant rico y comodo, asi como el area de alberca. Las habitaciones amplias.
Stayed 2 nights in Nov 2024

8/10

Stayed 2 nights in Sep 2024

8/10

Muobien ,las únicas observaciones son 1) el menú del restaurante para la cena hay que cambiarlo ya que es el mismo que el de la comida y uno cena más ligero 2) falta mantenimiento (es claro que este tipo de hoteles de inmuebles históricos requiere mucho mantenimiento. Pero le falta un poco. Todo lo demás muy bien
Stayed 4 nights in Jul 2024

10/10

Ubicación perfecta para salir a caminar alrededor. El Staff es super amable. La propiedad es increíble! La piscina con hamacas es ideal para llegar a refrescarte y relajarte después de caminar todo el día.
Stayed 2 nights in Jul 2024

10/10

Muy bonito hotel
Stayed 2 nights in Jul 2024

6/10

Todo Bien.
Stayed 1 night in Jul 2024

2/10

Stayed 2 nights in May 2024

10/10

Campeche una ciudad hermosa. El hotel muy bonito pero algo descuidado. Solo una chica para atender desde la llegada incluso habia que esperar porque ella misma era la que te llevaba a la habitación, eso si, super amable pero pues no es lo ideal. La habitación muy bonita pero algo impractica, ya que del sanitario había mucho espacio para llegar al lavabo, y lo mismo para llegar a la regadera. No fuimos al restaurante, nuestra estancia fue de solo 1 noche por lo que preferimos salir a conocer la ciudad. Esta muy buena ubicación en la esquina de la calle 59 llena de opociones para comer, tomar un refresco o una nieve. Ah, y con muchas tiendas para ropa y artesania, asi que si te gusta este tipo de compras, lleva mucho espacio en tu maleta.
Stayed 1 night in May 2024

10/10

Una experiencia maravillosa. Elena, Carlos, William, Gerardo, Gerardo, Arturo, Jesús, Fabián, etc., hicieron de nuestra estancia una experiencia maravillosa. Cuando vayas a Puerta Campeche, no olvides conocer Campeche!
Stayed 4 nights in Apr 2024