See all properties

Zenia Hotel & Spa

3.0 star property

Choose dates to view prices

Photo gallery for Zenia Hotel & Spa

Indoor pool - Zenia Hotel & Spa (Proville)
A building with a sign reading "ZeniaHotel Restaurant & Spa". - Zenia Hotel & Spa (Proville)
A hotel corridor with a red carpet, large windows, and a cactus display. - Zenia Hotel & Spa (Proville)
A modern indoor spa area with multiple hot tubs, wooden flooring, and a glass wall providing a view of the outside. - Zenia Hotel & Spa (Proville)
Lounge - Zenia Hotel & Spa (Proville)
Consider a stay at Zenia Hotel & Spa and take advantage of a shopping mall on site, a bar, and a gym. Treat yourself to some rest and relaxation at Zenia, the onsite spa. Free in-room WiFi is available to all guests, along with a conference center and a hot tub.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

Premium bedding, in-room safe, desk, blackout drapes

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Room

A hotel room with a bed, a desk, a chair, a laptop, and a TV.

Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Proville, Zenia Hotel & Spa is in a shopping district. German Cemetery on the Solesmes Road and Abbaye de Vaucelles are local landmarks, and the area's natural beauty can be seen at Avesnois Regional Nature Park and Scarpe-Escaut Regional Natural Park. Spend some time exploring the area's activities, including golfing. Visit our Proville travel guide
Map
CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267

What's nearby

  • Cambrai Cathedral
    6 min drive - 1.8 miles
  • Musée des Beaux-Arts de Cambrai
    6 min drive - 1.9 miles
  • Fine Arts Museum Cambrai
    6 min drive - 1.9 miles
  • Aristide-Briand Square
    7 min drive - 2.3 miles
  • City Hall of Cambrai
    7 min drive - 2.3 miles

Getting around

  • Cambrai Station
    9 min drive
  • Paris Charles de Gaulle Airport (CDG)
    93 min drive

Restaurants

  • Buffalo Grill
    6 min drive
  • Le Commerce
    6 min drive
  • La cabane tricothé
    5 min drive
  • Le New Yorker
    6 min drive
  • Gandhi
    5 min drive

Similar properties

Restaurant
B&B HOTEL Cambrai
Proville
  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
7.6 out of 10, Good, 94 reviews
B&B HOTEL Cambrai
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge

Restaurants on site

  • BAR

Things to do

  • Billiards/pool table
  • Books
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (3,767 square feet of space)
  • Meeting room

Full-service spa

  • Hot tub
  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 9:00 PM) and Saturday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Zenia Hotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Zenia Hotel & Spa pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 6 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Zenia Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM. Late check-in is available during limited hours.

What time is check-out at Zenia Hotel & Spa?

Check-out is at 11:30 AM.

Where is Zenia Hotel & Spa located?

Situated in a shopping district, this spa hotel is within 3 mi (5 km) of Cambrai Cathedral, Musée des Beaux-Arts de Cambrai, and Fine Arts Museum Cambrai. Aristide-Briand Square and City Hall of Cambrai are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Zenia Hotel & Spa Reviews

7.8

Good

7.8

Cleanliness

2.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 118 out of 266 reviews
Rating 8 - Good. 60 out of 266 reviews
Rating 6 - Okay. 47 out of 266 reviews
Rating 4 - Poor. 24 out of 266 reviews
Rating 2 - Terrible. 17 out of 266 reviews

Reviews

Verified review

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly. room spacious
Stayed 1 night in Dec 2025
Verified review

8/10 Good

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for a stop over in cambrai Spa facility nice Breakfast also nice A bit far out in commercial zone than center
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our 4 night stay. Made to feel welcome by the staff all of whom were very friendly and obliging. Although the restaurant was closed breakfast was available and had a good choice of breakfast items. There was a bar restaurant on the ground floor in which meals could be had. The spa area looked inviting but we didn't have time to try as we were out all day. The room was very comfortable with a small lounge area and comfortable beds. An excellent shower and toilet layout. The room temperature was acceptable not to hot, not to cold and with a window to open and no noise from outside made for a perfect night's sleep. We would most certainly use this hotel again if we were in the area.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jacqueline

Comfortable stay

Our second stay & we enjoyed the large room, comfortable bed, & a swim in the indoor pool. The staff are very friendly, efficient & helpful. The check in time is 5pm.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Spacious room, tea and coffee. 3 arm chairs. Large bed. Friendly service. Good breakfast. Unusual location in a shopping centre. Chinese buffet next door. Swimming pool out of action, but sauna and jacuzzi available.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel to relax

Lovely hotel & staff
Stayed 11 nights in Jul 2023
Verified review

6/10 Okay

Rhodri

Excellent food to be fair
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great overnight stay.

Very welcoming & efficient staff. A good sized room & shower room. A large comfortable bed. The swimming pool & sauna area is very nice. There’s a nice restaurant at the hotel & a Chinese restaurant next door.
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unusual Location

It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A soulless place with a leaky aircon.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
No service all day and night
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Yohann

Liked: Cleanliness, staff & service, amenities
S'il est vrai qu'on peut deviner que l'hôtel date un peu, il n'en reste pas moins un séjour totalement singulier.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Fahmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre et correct personnel gentil et serviable ! Petit déjeuner correct
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Szewc

Liked: Staff & service
Disliked: Property conditions & facilities
Catastrophique
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Alexandre

Disliked: Cleanliness, amenities
À la réservation sur hôtels.com, aucune mention de la fermeture de l’espace aquatique. Une fois enregistré, l’hôtel envoie un mail pour m’en avertir, ce à quoi je réponds qu’il aurait été judicieux de le signaler avant. Ils me répondent que c’est le cas mais sur leur site, sur lequel il faut « traquer l’info ». Chose que j’aurais du effectivement faire avant de réserver car j’y ai découvert des avis plutôt mitigés. Trop tard. Arrivé à l’hôtel: pas de chauffage dans la chambre, les toilettes non fonctionnelles et non réparées malgré ma demande, un entretien plus que moyen des chambres ( poussière, ampoules, état du mobilier), une seule serviette, un matelas vide de son âme et de son confort. Et qu’elle ne fut pas ma surprise, de croiser dans les couloirs, en rentrant tard, des personnes en maillot de bain, trempées de la tête au pied. Je déconseille.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Angéline

Liked: Staff & service, amenities
Oui
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

younes

Disliked: Cleanliness, property conditions & facilities
Spa indisponible jusqu'à nouvel ordre. Pas de restauration sur place Établissement médiocre, ne vaut pas le prix payé ni les 3 etoile
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Franck

Disliked: Cleanliness, amenities
Équipement spa fermé Restaurant fermé Plus de restaurant à proximité Pas de savon dans la salle de bain 2 distributeur de savon 1 seul distributeur avec du savon Personnelles agréable mais apparemment en sous effectif
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities
Chambre impeccable lit confortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Philippe

Tout était très bien, personnel accueillant, professionnel et très gentil
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

geraldine

Disliked: Cleanliness, amenities
Cet hôtel est sordide. En dehors de la grande salle lumineuse, le reste est pitoyable. Le SPA avec piscine vidée, pas de chauffage, l eau des jacuzzi froide et salle, j'ai fait demi tour ! La chambres avec moquette tachée et une odeur de renfermé a vous faire vomir..hotel a fuir.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Stéphane

Disliked: Cleanliness, amenities, property conditions & facilities
Odeur d'égout permanent dans la chambre ! Hôtel a l'abandon ! Choix de l'hôtel par rapport à l'accès au Spa: Piscine hs + sauna hs + 1 seule jacuzzi 4 places pour toute les personnes qui séjourné dans l'hôtel + un hammam qui fonctionne mal. Conclusion : établissement a fuir! Je me permet de vous demander un geste commercial. Cordialement
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Sandrine

Liked: Staff & service, amenities
Le spa , jacuzzi mais piscine non accessible
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities
Excellent rapport qualité/prix ! Très bon accueil, agréable et dynamique. Chambre (gamme confort) spacieuse et bien équipée. Et le spa à disposition dans le tarif de la chambre est un très gros plus !
Stayed 1 night in Dec 2025