Zenia Hotel & Spa

3.0 star property
Art Deco hotel with 2 hot tubs and a full-service spa

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Photo gallery for Zenia Hotel & Spa

Sauna, hot tub, steam room
Premium bedding, in-room safe, desk, blackout drapes
Lounge
Indoor pool, open 9:00 AM to 8:30 PM, sun loungers
Front of property
Located in a shopping district, Zenia Hotel & Spa offers a vibrant retreat with thoughtful amenities. Guests can book a massage, swim in the indoor pool, work out at the gym, or enjoy French cuisine at the restaurant. Free WiFi and welcoming staff ensure a pleasant stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Spa
  • Gym
  • Bar
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Luxury Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

8.0 out of 10
Very good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267

What's nearby

  • Musée des Beaux-Arts de Cambrai - 4 min drive - 1.9 miles
  • Fine Arts Museum Cambrai - 4 min drive - 1.9 miles
  • Cambrai Cathedral - 4 min drive - 1.8 miles
  • Aristide-Briand Square - 5 min drive - 2.0 miles
  • German Cemetery on the Solesmes Road - 7 min drive - 3.2 miles

Getting around

  • Cambrai Station - 9 min drive
  • Paris Charles de Gaulle Airport (CDG) - 93 min drive

Restaurants

  • ‪Pub St Martin - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪O Mexicain - ‬5 min drive
  • ‪KFC - ‬6 min walk
  • ‪Buffalo Grill - ‬6 min drive

About this property

Zenia Hotel & Spa

Hotel in a shopping district
A shopping mall on site, a bar, and a gym are just a few of the amenities provided at Zenia Hotel & Spa. Indulge in some rest and relaxation at ZENIA, the onsite spa. The on-site French cuisine restaurant, ZENIA HOTEL, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center and a steam room.
Other perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a banquet hall
  • A front-desk safe, a foosball table, and books
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Zenia Hotel & Spa include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 24-inch HDTVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ZENIA HOTEL

Things to do

  • 2 hot tubs
  • Billiards/pool table
  • Books
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference center (3,767 square feet of space)
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 9:00 PM) and Saturday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 4 2025 to October 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 5.50 for children
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
Children under 10 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Zenia Hotel Spa
Zenia Hotel Proville
Zenia Proville
Zenia Hotel Spa
Zenia Hotel & Spa Hotel
Zenia Hotel & Spa Proville
Zenia Hotel & Spa Hotel Proville

Frequently asked questions

Does Zenia Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–8:30 PM. The pool will be unavailable from October 4 2025 to October 31 2025 (dates subject to change).

Is Zenia Hotel & Spa pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 6 per pet, per day. Service animals are exempt from fees.

How much is parking at Zenia Hotel & Spa?

Self parking is free at this property.

What time is check-in at Zenia Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Zenia Hotel & Spa?

Check-out is at 11:30 AM.

Where is Zenia Hotel & Spa located?

Situated in a shopping district, this spa hotel is within 3 mi (5 km) of Cambrai Cathedral, Musée des Beaux-Arts de Cambrai, and Fine Arts Museum Cambrai. Aristide-Briand Square and Saint-Géry Church are also within 3 mi (5 km).

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Zenia Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 106 out of 230 reviews
Rating 8 - Good. 55 out of 230 reviews
Rating 6 - Okay. 38 out of 230 reviews
Rating 4 - Poor. 19 out of 230 reviews
Rating 2 - Terrible. 12 out of 230 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rhodri

Excellent food to be fair
Stayed 2 nights in Mar 2025

8/10 Good

arnaud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for a stop over in cambrai Spa facility nice Breakfast also nice A bit far out in commercial zone than center
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Comfortable stay

Our second stay & we enjoyed the large room, comfortable bed, & a swim in the indoor pool. The staff are very friendly, efficient & helpful. The check in time is 5pm.
Stayed 1 night in Feb 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Spacious room, tea and coffee. 3 arm chairs. Large bed. Friendly service. Good breakfast. Unusual location in a shopping centre. Chinese buffet next door. Swimming pool out of action, but sauna and jacuzzi available.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unusual Location

It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised
Stayed 1 night in May 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A soulless place with a leaky aircon.
Stayed 2 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours.
Stayed 1 night in Jul 2024

8/10 Good

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
No service all day and night
Stayed 3 nights in Jun 2024

6/10 Okay

Anne-Marie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel bien situé pour visiter la ville de Cambrai. Equipement spa correct et propre. Dommage que la carte de restauration soit aussi restreinte.
Stayed 2 nights in Aug 2025

6/10 Okay

SALIM

Liked: Staff & service

Séjour aurait pu être sympa sans les contrariétés

Nous avions réservé une chambre avec lit double màis aucune n'était prête on a dû attendre assez longtemps qu'il la préparent La chambre attribuée était en face du local électrique d'où émanait un bruit infernal toute la nuit Le petit déjeuner sympa La piscine intérieure le sauna et le jacuzzi un vrai plus
Stayed 1 night in Jul 2025

4/10 Poor

Guillaume

Disliked: Staff & service, room comfort
Séjour plutôt catastrophique : lenteur, on me donne une chambre sale et pas faite. Personnel pas tout à fait agréable et chambre juste moyenne qui frôle la correctionnelle. Ambiance bizzare.
Stayed 1 night in Jul 2025

6/10 Okay

Andreas

Disliked: Staff & service
Kein qualifiziertes Personal, aber freundlich. Hotel und spa sind in die Jahre gekommen
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sale, malhonnêteté sur les services et prix

Arrivé à 16h30 chambre toujours pas prête Une fois dans la chambre elle était très sale (alors que venait d’être nettoyé) calcaire partout dans la salle de bain, abattant des toilettes cassées, etc… Concernant le spa, photo de 3 jacuzzi mais finalement que 2 réellement qui en plus ne fonctionne pas, la hammam est en « maintenance » le sauna ne chauffe pas… Finalement de « spa » il ne reste qu’une piscine qui n’est même pas chauffée 1 paire de serviette par personne, nous avons donc demandé une serviette supplémentaire à la réception qui nous a dit qu’elle nous l apportait tout de suite à la piscine… nous avons attendu 1h pour ne toujours pas avoir de serviette Nous avons pris une réservation à 80€ en paiement sur place, la reception nous demande de payer 99€, après l’avoir repris elle nous dis non 90€ vous avez raison… toujours pas… Le restaurant ne prends plus de commande après 20h30, le bar est fermé à 22h… Bref nous devions passé un moment détente, nous avons plus cherché à fuir l’hôtel en allant faire les magasins alentours
Stayed 1 night in Jul 2025

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super pour un séjour d’affaire

Environnement particulier mais hôtel agréable, les chambres sont grandes, un plateau de courtoisie et un vrai bureau sont de beaux atouts
Stayed 1 night in May 2025

10/10 Excellent

Franck

Liked: Cleanliness, staff & service, room comfort

Top

Toujours un accueil formidable, une équipe au top
Stayed 3 nights in Feb 2025

6/10 Okay

myriam

Liked: Cleanliness, staff & service
Personnnel très agréable et accueillant, rien à redire. Chambre confortable et calme (un peu de poussière sur les meubles néanmoins). Petit déjeuner très copieux. Petite déception sur les équipements du spa : eau de la piscine très très froide, hammam non fonctionnel, que deux jacuzzis sur les trois annoncés.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Confort, accueil, calme, .. tout était super pour une belle nuit
Stayed 1 night in Jan 2025

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remboursez-moi

Très deçu nous demandon un remboursement
Stayed 1 night in Dec 2024

6/10 Okay

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Salle de bain en piteux état, petit déjeuner de piètre qualité. Pour la salle de sport ne comptez pas trop sur les équipements. Néanmoins très bon accueil et calme. Je ne reviendrai pas.
Stayed 1 night in Nov 2024

8/10 Good

fredrick

Liked: Staff & service
pas une très bonne bonne experience.Mais la personne a qui j'ai remis les clefs ce matin est au courant.
Stayed 1 night in Nov 2024

10/10 Excellent

Stéphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très chaleureux, spa avec piscine très sympa et zen. Chambre très confortable. Je recommande
Stayed 1 night in Oct 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities

Très bien

Personnel accueillant, reposant et agréable
Stayed 2 nights in Oct 2024

8/10 Good

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ce qui m’a le plus marqué la serveuse du restaurant Florine qui toujours en mouvement en salle reste toujours à l’écoute des clients et intervient rapidement , bravo ne changez rien ( tous les établissements devraient avoir une Florine)
Stayed 1 night in Oct 2024

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mon lieu préféré pour me reposer et décompresser ! Le personnel est adorable.
Stayed 2 nights in Sep 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
sehr freundliches und hilfsbereites Personal, sehr gutes Preis- Leistungsverhältnis
Stayed 1 night in Aug 2024