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NH Cali Royal

4.0 star property
Travelers recharge with an exquisite breakfast at this Ciudad Jardin hotel, or find their rhythm at the 24-hour health club for some well-deserved personal time

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Photo gallery for NH Cali Royal

Outdoor pool - NH Cali Royal (Cali)
Daily buffet breakfast for a fee - NH Cali Royal (Cali)
Lobby - NH Cali Royal (Cali)
Bar (on property) - NH Cali Royal (Cali)
Exterior - NH Cali Royal (Cali)
NH Cali Royal offers a peaceful garden setting in Ciudad Jardin. Guests can enjoy international dishes at Cafe Royal after a day of exploring. The hotel provides practical amenities like dry cleaning, and the Turkish bath/hammam is perfect for a relaxing massage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout drapes

Family Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Located in Campestre, a neighborhood in Cali, NH Cali Royal is in a shopping district. Babilla Park and Rio Pance Ecopark reflect the area's natural beauty and area attractions include YAWA Science Center and Los Arrayanes Recreational Center. Looking to enjoy an event or a game while in town? See what's happening at Coliseo El Pueblo or Jaime Aparicio Pan American Sports Park. Visit our Cali travel guide
Map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99

What's nearby

  • Holguines Trade Center
    1 min walk - 0.1 miles
  • Unicentro Shopping Center
    3 min walk - 0.2 miles
  • Universidad del Valle
    3 min walk - 0.2 miles
  • Jardin Plaza Shopping Center
    17 min walk - 0.9 miles
  • Fundacion Valle del Lili
    5 min drive - 1.2 miles

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO)
    48 min drive

Restaurants

  • El Cilindro Municipal - Unicentro
    9 min walk
  • Crepes & Waffles
    9 min walk
  • McDonald's
    12 min walk
  • Juan Valdez Café
    9 min walk
  • Mandarino's
    4 min walk

About this property

NH Cali Royal

Upscale hotel located in Campestre
Take advantage of a terrace, a garden, and dry cleaning/laundry services at NH Cali Royal. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a massage. The on-site international cuisine restaurant, Cafe Royal, serves lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour health club.
Additional perks include:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a computer station, and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 145 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with premium channels
  • Eco-friendly cleaning products, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 110000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 33907 to 75311 per person
  • Airport shuttle fee: USD 60000 per vehicle (one way)
  • Pet fee: USD 110000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

Frequently asked questions

Does NH Cali Royal have a pool?

Yes, this property has an outdoor pool.

Is NH Cali Royal pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 110000 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at NH Cali Royal?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at NH Cali Royal?

Check-out is at noon.

Does NH Cali Royal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 60000 per vehicle applies.

Where is NH Cali Royal located?

Located in Campestre, this hotel is within a 10-minute walk of Holguines Trade Center, Universidad del Valle, and Unicentro Shopping Center. Babilla Park and Palmas Mall are also within 15 minutes.

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Reviews

NH Cali Royal Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 549 out of 1000 reviews
Rating 8 - Good. 211 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

Reviews

10/10 Excellent

Reynaldo Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lincoln

Liked: Cleanliness, property conditions & facilities
The staff were very helpful and kind. They accommodated my booking on very short notice. The food at the on site cafe is extremely good.
Stayed 2 nights in Jan 2026

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 9 nights in Dec 2025

10/10 Excellent

TIM

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Dec 2025

6/10 Okay

James

Liked: Cleanliness
Disliked: Property conditions & facilities
Great service and staff, but the hotel is a bit old. My shower curtain smelled, there were divots in the floor, my door had a horrible creaking sound every time you opened it, amongst other minor things. However, it was a great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

CAMILO

Liked: Staff & service, amenities, property conditions & facilities
Great place, good location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leticia

Liked: Amenities, property conditions & facilities
Food was good, area was safe and staff was friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very welcoming, and very attentive. The hotel was clean and smelled great!
Stayed 2 nights in Oct 2025

10/10 Excellent

eddy agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping, dining and excellent service at the property and very safe place to stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been in Hotels in different countries but none of them achieve the great service that all the staff provide. Kudos to Fernando Castro in the Restaurant Bonifacio in the breakfast and everyone in there including the receptionists and check in.
Stayed 1 night in Oct 2025

6/10 Okay

Sandra

Room is ok, needs improvement in general decor, Towels wash and hand towels where never provided unless we ask. After cleaning the room was never left not with items missing, from being dirty glass cups tea. Breakfast was good, staff very cordial and attentive. The best the location, restaurants, 2 shopping centers. In general I woo come back
Stayed 4 nights in Nov 2025

10/10 Excellent

Dressel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Safe, excellent service, property well keep. Facility in excellent condition.
Stayed 4 nights in Aug 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, great hotel, service, staff (including new personnel) all are top notch. Only situation that still have issues sometimes, is the wi-fi service, it has glitches and if you sending heavy reports, pictures or any big files, it may take longer or not work at all. Hopefully administrators will take care of this issue and round a big fat A1 status.
Stayed 3 nights in Nov 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Stacey

Liked: Property conditions & facilities, room comfort

A great stay

A great experience and amazing staff made my stay enjoyable and relaxing. Suowr comfortable beds.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jefferson

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff , very clean, lovely inviting environment and very close to the shopping mall
Stayed 2 nights in May 2025

10/10 Excellent

Marjorie

Liked: Amenities
Clean, welcoming staff,
Stayed 6 nights in Jun 2025

10/10 Excellent

Stacey

Liked: Property conditions & facilities

The best hotel in Cali by far!

This beautiful botique hotel is an absolute gem. I stayed in the suite with jacuzzi tub and private balacony and when I return will stay here again. The most comforting king size bed ever and fantastic food and service at their restaurants. Loved my stay and experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My go-to hotel. Excellent pool. Excellent restaurant.
Dinner
Breakfast
Room 604
Room 604
Stayed 11 nights in May 2025

10/10 Excellent

Dora Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite place to stay in Cali because its very convenient location and excellent staff.
Stayed 2 nights in Feb 2025

6/10 Okay

Natasha

Liked: Cleanliness, staff & service
The hotel lobby is beautiful and definitely gives luxury. However, the rooms, not so much. Maybe they updated the lobby to look 4 star but rooms are very dated. Especially the bathrooms. Nonetheless, the hotel staff were friendly and helpful. The food was a problem. Limited options for breakfast if you don’t eat pork. We stuck to fruit and eggs. Also, dinner was not good at all. I don’t think there’s anyone cooking for dinner, just maybe warming/heating food. Best part was it was convenient to 2 malls (one attached, the other in walking distance) where you can visit for other food options.
Stayed 3 nights in Oct 2025

6/10 Okay

Carolina

Liked: Cleanliness
I really enjoyed the variety of food offered for breakfast, there was something for everyone. The service was excellent! All of the servers were kind, polite, and had such a positive, happy attitude that made the experience even better. Highly recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal service and professionalism is amazing The hotel needs a update the only comment is the beds are so hard was painful and the tu oiler seat are small and low so for an avarage 6ft American person are hard to use
Stayed 7 nights in Sep 2025

10/10 Excellent

Yerandys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great. The staff were very friendly & helpful.
Stayed 3 nights in Feb 2025

6/10 Okay

Vincent

Liked: Staff & service, amenities, property conditions & facilities
Overall it was good. Staff were nice. Rooms are very small and extremely outdated.
Stayed 3 nights in Jun 2025