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Sonesta Hotel Cali

4.0 star property
Indulge in relaxation with a rejuvenating massage or take a refreshing dip in the pool. Enjoy your stay amidst upscale comforts.

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Photo gallery for Sonesta Hotel Cali

A multi-story hotel with a prominent '007' sign, a restaurant named 'Cooks', and a well-lit entrance area with potted plants. - Sonesta Hotel Cali (Cali)
A hotel room with a large bed, a desk, a chair, a TV, and a bathroom mirror. - Sonesta Hotel Cali (Cali)
An outdoor dining area with tables set for two, string lights overhead, and a view of the surrounding greenery. - Sonesta Hotel Cali (Cali)
A modern outdoor pool area with lounge chairs and a covered seating area. - Sonesta Hotel Cali (Cali)
A modern hotel lobby with a reception desk, a staircase, and a glass elevator. - Sonesta Hotel Cali (Cali)
In the heart of Cali, Sonesta Hotel Cali offers a luxurious retreat with an on-site spa and massage services. Unwind at the swimming pool or enjoy English breakfast at Restaurante Mango's. With perks like in-room WiFi, library access, free self parking, and luggage storage, this upscale hotel has left guests raving about its helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 Queen Bed (Habitacion Estandar)

A hotel room with a large bed, bedside lamps, a chair, and a nightstand.

Room, 1 Queen Bed (Habitacion Estandar)

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds (Habitacion 2 Camas)

A hotel room with two beds, a desk with a chair, a TV, and a mirror.

Room, 2 Queen Beds (Habitacion 2 Camas)

10.0 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (Suite Ejecutiva)

A hotel room with a large bed, bedside tables, a desk with a chair, a TV, and a window with curtains.

Suite, 1 King Bed (Suite Ejecutiva)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Suite Junior)

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom mirror.

Suite, 1 King Bed (Suite Junior)

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a chair, and a small table.

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room Standard

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Double Room Standard

  • 22 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Suite Junior

A hotel room with a bed, a desk with a television, a chair, and a sofa.

Suite Junior

  • 42 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Suite

In-room safe, desk, blackout drapes, iron/ironing board (on request)

Suite

  • 53 sq m
  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Versalles, a neighborhood in Cali, Sonesta Hotel Cali is in the entertainment district. Travelers eager for a bit of culture can stop by Calima Gold Museum of the Bank of the Republic, while those who have shopping on the agenda may want to visit Centenario Commercial Center and Chipichape Shopping Center. Don't miss out on a visit to Cali Zoo. Visit our Cali travel guide
Map
Cali 18 North No. 4 N-08, Cali, Valle del Cauca, 76001000

What's nearby

  • A Gothic-style church with intricate architecture and a clock tower.
    Bulevar del Río
    8 min walk - 0.5 miles
  • Torre De Cali
    2 min walk - 0.1 miles
  • La Ermita Church
    8 min walk - 0.5 miles
  • Centenario Commercial Center
    13 min walk - 0.7 miles
  • Chipichape Shopping Center
    5 min drive - 1.4 miles

Getting around

  • Dauga Station
    46 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO)
    31 min drive

Restaurants

  • La Rola
    6 min walk
  • Juan Valdez Café
    6 min walk
  • Spizzica
    6 min walk
  • Izumi
  • Bar el romano
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Cook´s
  • Restaurante Mango´s

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 12 floors
  • 3 buildings
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 85000 per accommodation, per stay
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 85000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 9363

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Frequently asked questions

Does Sonesta Hotel Cali have a pool?

Yes, this property has an outdoor pool.

Is Sonesta Hotel Cali pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of COP 85000 per accommodation, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Sonesta Hotel Cali?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Sonesta Hotel Cali?

Check-out is at 1 PM.

Where is Sonesta Hotel Cali located?

Located in Versalles, this hotel is within 1 mi (2 km) of Centenario Commercial Center and Calima Gold Museum of the Bank of the Republic. Chipichape Shopping Center and Rock Park are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sonesta Hotel Cali Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 694 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great service, good food. Excellent location. Couldn’t be better.
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is exceptional. From the the time you get to the door. Breakfast is very good and the restaurant at the hotel is unbelievable. Excellent overall
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location spot
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Nubiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is always very good, fresh and nice selection
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister, my nephew, my niece, and I had an excellent experience during our stay at this hotel. Although we each had separate rooms, the staff thoughtfully arranged them close to one another, which made our stay even more enjoyable. The service was outstanding from the moment we arrived. Every member of the staff was friendly, attentive, and always willing to help with a smile. It’s clear that they are committed to providing exceptional service and making their guests feel welcome and well cared for. They truly made our stay memorable. I highly recommend this hotel and would gladly stay here again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars doesn't feel like enough! My stay at Sonesta Hotel Cali was exceptional from start to finish. The staff is truly what makes this hotel special — attentive, warm, and genuinely willing to help with anything. The rooms are spacious, modern, spotless, and very quiet. The bed is incredibly comfortable and I slept perfectly. The breakfast buffet is amazing with a huge variety of local and international options, fresh fruit, and great coffee. The pool and gym area are beautiful and well maintained, perfect to relax after a day of work or exploring Cali. And the location is excellent, close to Chipichanga and very safe, with restaurants and shops nearby. If you are visiting Cali for business or vacation, Sonesta is the best choice. I can't wait to come back. Highly recommended!
Stayed 15 nights in Jun 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay the best staff. Polite. Very attentive. A very good atmosphere
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Ronald E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, nice rooms, professional staff, and good amenities.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jolima

Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was very nice the food was delicius room sparkling and big I will stay again
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Ronald E

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with very attentive service oriented staff. Wonderful experience!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and very helpful. Highly recommended.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, amazing breakfast.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel from its location to the excellent service from all the staff.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel The food is excellent and the staff is great
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, comfortable bed, and beautiful views of the mountains.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay

This place one the most friendly and amazing staff. Food was amazing
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, amazing breakfast, 10 of 10 guest attention
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Reynaldo Lopez

Liked: Cleanliness, amenities, property conditions & facilities
The room had a weird musty smell at first (possibly from the AC not running in a while), but the staff corrected the issue promptly. The staff was professional and very attentive. Very Recommended
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, friendly staff, breakfast is the best, everyday was different food. I truly recommend this hotel for those who’s looking for a quiet stay.
Stayed 21 nights in Feb 2025
Verified review

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a few days and found that the room was clean, the staff were helpful, and the breakfast was good. The hotel is located in a good area.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

It's our home away from home every time we are in Cali. Great staff and rooms
Stayed 1 night in Jan 2025