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Neelam's The Grand Hotel Goa

4.0 star property
Discover your own retreat where wellness meets entertainment: indulge in Ayurvedic treatments and kids' meals amidst Calangute Beach’s lively vibe.

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Photo gallery for Neelam's The Grand Hotel Goa

Exterior - Neelam's The Grand Hotel Goa (Calangute)
Lobby - Neelam's The Grand Hotel Goa (Calangute)
Premium Suite Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board - Neelam's The Grand Hotel Goa (Calangute)
Lobby - Neelam's The Grand Hotel Goa (Calangute)
Gym - Neelam's The Grand Hotel Goa (Calangute)
Experience the vibrant energy of Neelam's The Grand Hotel Goa, an upscale resort near Calangute Beach. Treat yourself to a rejuvenating spa treatment at Prakriti, take a dip in the outdoor pool or children's pool with swim-up bar and umbrellas, enjoy shopping on site or relax in the garden. With two restaurants offering breakfast through dinner and yoga classes at the health club this property has everything you need for an unforgettable getaway.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

View all photos for Deluxe Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Family Suite

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room with Free Airport Pickup and Drop-off - 9am to 6pm

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room with Free Airport Pickup and Drop-off - 9am to 6pm

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite Room

Premium Suite Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Premium Suite Room

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Pool View Deluxe Room

Pool View Deluxe Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Pool View Deluxe Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Calangute, Neelam's The Grand Hotel Goa is in the entertainment district and near the beach. The area's natural beauty can be seen at Calangute Beach and Baga Beach. Splashdown Waterpark and Haunted House are also worth visiting. Discover the area's water adventures with parasailing and surfing/body boarding nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Calangute travel guide
View more Resorts in Calangute
Map
Post Office Road, Calangute, Goa, 403516

What's nearby

  • Calangute Beach
    Calangute Beach
    15 min walk - 0.8 miles
  • St. Alex Church
    5 min walk - 0.3 miles
  • St. Anthony's Chapel
    11 min walk - 0.6 miles
  • Poriat Football Ground
    12 min walk - 0.7 miles
  • Casino Palms
    18 min walk - 1.0 mile

Getting around

  • Cansaulim Station
    38 min drive
  • Dabolim Airport (GOI)
    60 min drive

Restaurants

  • The Fisherman Wharf
    7 min walk
  • Punjabi Classic
    4 min walk
  • Domino's Pizza
    7 min walk
  • Kafreal Family Restaurant And Bar
    4 min walk
  • Cafe Sussegado
    4 min walk

About this property

Neelam's The Grand Hotel Goa

Upscale resort near Calangute Beach
Consider a stay at Neelam's The Grand Hotel Goa and take advantage of a swim-up bar, a terrace, and shopping on site. Indulge in a massage and Ayurvedic treatments at Prakriti, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a hair salon. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and a billiards/pool table
  • Multilingual staff, a banquet hall, and massage treatment rooms
Room features
All 139 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and bathrobes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and childcare services

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: INR 350 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Hot tub
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out fee: INR 1500

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 350 per person
  • Late check-out fee: INR 1500
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Neelam's Grand Goa
Neelam's Grand Hotel Goa
Neelam's Grand Hotel Goa Calangute
Neelam's The Goa Calangute
Neelam's The Grand Hotel Goa Resort
Neelam's The Grand Hotel Goa Calangute
Neelam's The Grand Hotel Goa Resort Calangute

Frequently asked questions

Does Neelam's The Grand Hotel Goa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Neelam's The Grand Hotel Goa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Neelam's The Grand Hotel Goa?

Check-in begins at 2 PM.

What time is check-out at Neelam's The Grand Hotel Goa?

Check-out is at 10 AM. Late check-out is available for INR 1500.

Where is Neelam's The Grand Hotel Goa located?

Situated in the entertainment district, this spa resort is within 1 mi (2 km) of St. Alex Church and Calangute Beach. Baga Beach is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Neelam's The Grand Hotel Goa Reviews

7.2

Good

7.4

Cleanliness

7.4

Location

7.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 13 out of 74 reviews
Rating 8 - Good. 33 out of 74 reviews
Rating 6 - Okay. 13 out of 74 reviews
Rating 4 - Poor. 9 out of 74 reviews
Rating 2 - Terrible. 6 out of 74 reviews

Reviews

Verified

8/10 Good

Mukul

Liked: Cleanliness, staff & service, amenities
Rooms are old, though they are clean
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Yusuf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby amenities
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

ruchi

Disliked: Cleanliness, amenities, property conditions & facilities
Overcrowded and noisy hotel. It's not peaceful place. Breakfast is just ok. Hotel plays music till 11 and even if you want to sleep in your room music won't be stopped. MLM group events happen everyday and staff is unable to handle them. These Groups stay in hotel for one day and next morning they start there team building exercises@5:30 am. You can hear it all while you are in your room. Bad hotel to stay for peaceful or relaxation holidays.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neelam The Grand - Awsome location

Thanks to Mr. Nagraj (from Neelam The Grand ) Overall ,it was an awsome stay in this Hotel ,we enjoyed our trip . And Neelam The Grand ,played an important role in this - : ) . As we checked in ,we were alloted those rooms ,which we never thought or which was promised . Then after complaining ,they tried to find some other room ,but in that AC was not working . I called hotel.com , they explained to hotel.com that we have only this room available and this is the only one in our deal . I talked to the Head or the person who was managing all in that Hotel about the rooms ,and i told him that i can pay extra but i will stay in those rooms ,then we saw different rooms ,we selected other room .But after the conversation he agreed to give that room without any extra charge , and after that it was a pleasure staying in that hotel . If i neglect the check-in experience ,i fopund this hotel as one of the best hotel in Goa ,specially about the location .
Verified

2/10 Terrible

Sabina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever I personally recommend not to stay in this hotel instead sleep in the car if you have only option left , there’s nothing to be happy about smelly like rotten potatoes unhygienic everything including rooms pathetic!!
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll go there again!

Loved every minute of the stay. It was just one night, but the service was wonderful, the room was clean and spacious and the food was excellent. One small point, i asked for a room with a bathtub, but didn't get one.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra hotell med bästa läge o väldigt centralt!
Stayed 6 nights in Aug 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service

Poor stay,

I arrived at around 2am, there was no one at the reception for my checking as the hotel manger on duty was asleep on the sofas, his colleagues tried to wake him and he told them to go away even though he seen me stood at the desk, then eventually he got up to check me in after some time. The pool was really dirt it looked like it was full of oil you could not see the bottom of the pool, room service food was always cold and of poor quality which often left me with an upset stomach. The lamp in my room was not working, the air conditioner was also not working for the first 4 days. There was no swim up bar in the pool as advertised, breakfast buffet room was too smokey to sit in. I would not stay here again and I would not recommend it. I added my friend onto the booking and discussed this several times with Expedia who confirmed my friend had been accepted to the room booking by the hotel, however when myself and friend Reyes to enter the hotel she was told she was not allowed in, I explained to the manager that this hotel had confirmed that she was able to stay and had proof, despite showing several emails from the hotel and Expedia the manager refused to let her enter, this problem went on for around an hour and again I had to call Expedia and tomallow them both to discuss the problem I was having. Eventually the manager aloud my guest to stay, he was rude and really hard to reason with. Wifi reuquires a pass word at least every 7 hours so you have to go back and forth.
Verified

2/10 Terrible

not good

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its a ok hotel for the price . Not a good .

I had a very bad experience. The food was bad . They chef was stupid i asked him fried fish he gave me fish with lots of red mirchi powder in it. I don't know what he was thinking. The staff were stupid. The room was wrongly alotted to me i had to run here and there to get it rectified. Wrong property. Wrong price. Wrong place. Wrong food.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great hotel and location was very centralized ,breakfast was excellent....!!!
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
There is no wifi in room and lobby has not enough speed . Swimming pool is useless . Bad furniture and old tv in room .
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice to stay

this was my second stay in this hotel. but this time we feel that some facieltys was not thier
Verified

8/10 Good

Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth to stay

This property is nice to stay with decent rooms and available services. Its in the heart of Calangute beach area,near to Baga and Candolim beachs as well. We reached on the auspicious day of Ganesh Chaturthi when whole Goa was on leave and busy in celebration, which affected the services of this hotel too.As they couldn't send airport pick up(as promised earlier) on the day of arrival, they have reimbursed the Airport taxi fare for the same. Break fast buffet was very sumptuous and filling. Except few service glitches,we got very satisfactory service by Neelam's The Grand.
Verified

10/10 Excellent

JAY G.

Liked: Cleanliness, staff & service, room comfort

Great hotel, nice location.....

I went to this awesome hotel with my lovely wife on a vacation. We both were thrilled with this hotel and the location where it is situated. Room was clean and nicely organized! I will definitely come and stay at this awesome hotel again!!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Value for money

I had stayed in this hotel for 4 nights 5 days. The hotel staff was helpful. The only problem was with morning breakfast, every morning they had same menu. Overall I was a good stay.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

good location of hotel
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Ok, not as per expectations. But it was clean, though the quality of breakfast was poor.
Verified

8/10 Good

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My "HOLI"-Day in Goa.

I planned my travel on Holi. Started from Pune early in morning and when I reached Goa it was all Hot and Humid and barely felt like doing anything. After checking-in and going through the lobby to my room by pool side..that small walk itself took almost half of my tiredness. Room was BIG, clean and cozy. Loved the beds :) Variety of food in menu, room service, resto-bar and Buffet breakfast are all very good. and top of all the locality, its soo close to Calangute beach and other tourists places that you never feel like "not" being able to plan and do something. Its like everything can be done. My thumbs up for the hotel and hotels.com for making this trip an unforgettable memory in my life.
Verified

8/10 Good

Verified traveler

Liked: Staff & service

Nice hotel close to the beach and the market.

The hotel is decent and very centrally situated. The food is good and the facilities are decent.
Verified

4/10 Poor

Saskia+Chris

Disliked: Cleanliness, staff & service, room comfort

Indien-Hotel

Für den Preis hätten wir etwas mehr erwartet für Indien.Der Pool war nicht gerade einladend. Auch das Frühstücksangebot (Continental) fanden wir sehr dürftig., nach dem zweiten mal haben wir unser Frühstück anderswo gegessen.Das Personal war eher zurückhaltend. Hätten gerne auch andere Kopfkissen gehabt, aber nach 3x fragen haben wirs aufgegeben.
Verified

8/10 Good

Seppo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Intialaisten hotelli, vähän ulkomaalaisia.

Hehkilökunta ystävällistä ja palveluhaluista. Sisäänkirjoitautminen vaikeaa, eivät löytöneet Hotels.Com varausta vaikka olimme aikaisemmin jo varmistaneet varauksemme, tarvittiin taas paperitositteet.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast pool was enjoyable best place in town
Verified

2/10 Terrible

Ashu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY POOR

THIS HOTEL HAS NO WI-FI IN ROOM AND STAFF IS VERY RUDE.IN THE ROOM NO NETWORK FOR PHONE.THAT WAS THE WORST EXPERIENCE.
Verified

6/10 Okay

anonymous

Liked: Staff & service, property conditions & facilities, room comfort

Better than expected

This hotel was better than I expected for a hotel is India. The room was nice and well kept. The bathroom wasn't bad but could have used more cleaning and updating. They had live music every night I was there but sometimes it went a little too late and made it hard to sleep. The staff was great and willing to keep visitors happy and the breakfast was good too, they had a lot of variety. Overall the hotel was much better looking than the others I saw in the area and is width considering.
Verified

4/10 Poor

Praveen

Disliked: Cleanliness, property conditions & facilities

Think Once before you select this hotel.

The stay was all "ok" except for the room cleanliness. Room was not up to the mark at all. Don't know how the hotel is rated as 3 star. 1. Restroom and living rooms were having spiders web. 2. Toilet is having yellow stains. 3. Living room wall paint is all flaky. 4. Room was stinking bad. 5. No HD channels in the TV. Not even regular channels with good clarity. 6. Water from the taps is smelling rusty. 7. Malfunctioning of the split AC. Up on bringing the above to the managers notice, he was very arrogant and did not even care to resolve the issues. Later, his manager came up with some courtesy and listened to the concerns patiently. I was informed that the hotel will undergo renovation soon. But, I still, don't understand how the hotel was rated as 3 star.