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Hotel El Portal Del Marques

3.5 star property
Hotel in Cajamarca with a casino and free breakfast

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Photo gallery for Hotel El Portal Del Marques

Building design
Triple Room | In-room safe, desk, free WiFi, bed sheets
Casino
Reception
Casino

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Habitación Cuadruple

In-room safe, desk, free WiFi, bed sheets

Habitación Cuadruple

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
In-room safe
Desk
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
In-room safe
Desk
  • Sleeps 5
  • 1 Double Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

Highlights

Flat-screen TV
Private bathroom
Jetted bathtub
Minibar
Wardrobe or closet
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

In-room safe, desk, free WiFi, bed sheets

Twin Room

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

Highlights

Flat-screen TV
Private bathroom
Wardrobe or closet
Daily housekeeping
In-room safe
Desk
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Jr. Del Comercio 644, Cajamarca, Cajamarca, 6001

What's nearby

  • Cajamarca Plaza de Armas - 3 min walk - 0.2 miles
  • Cajamarca Cathedral - 3 min walk - 0.2 miles
  • Ransom Room - 5 min walk - 0.3 miles
  • Church of Belen - 5 min walk - 0.3 miles
  • Santa Apolonia Hill - 7 min walk - 0.4 miles

Getting around

  • Cajamarca (CJA-Major General FAP Armando Revoredo Iglesias) - 12 min drive

Restaurants

  • ‪El Zarco - ‬4 min walk
  • ‪Restaurante Paprika Cajamarca - ‬2 min walk
  • ‪El Fogón Dorado - ‬4 min walk
  • ‪Renzos Pizza - ‬4 min walk
  • ‪Cascanuez - ‬3 min walk

About this property

Hotel El Portal Del Marques

Hotel in the city center
At Hotel El Portal Del Marques, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a casino. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Concierge services, a 24-hour front desk, and luggage storage
  • A computer station, smoke-free premises, and a front-desk safe
  • 3 meeting rooms and tour/ticket assistance
Room features
All guestrooms at Hotel El Portal Del Marques boast comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Free roundtrip airport shuttle from 6:00 AM to 4:00 PM on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from February 13 2026 to February 18 2026 (dates subject to change).
The following facilities or services will be unavailable from February 13 2026 to February 18 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Business center
  • Casino/Gaming facilities
  • Daily housekeeping
  • Laundry facilities
  • Meeting facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number 20491823098

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel El Portal Marques Cajamarca
Hotel El Portal Marques
El Portal Marques Cajamarca
El Portal Marques
Portal Del Marques Cajamarca
Hotel El Portal Del Marques Hotel
Hotel El Portal Del Marques Cajamarca
Hotel El Portal Del Marques Hotel Cajamarca

Frequently asked questions

Is Hotel El Portal Del Marques pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel El Portal Del Marques?

There is free parking nearby.

What time is check-in at Hotel El Portal Del Marques?

Check-in start time: 1:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel El Portal Del Marques?

Check-out is at noon.

Does Hotel El Portal Del Marques provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–4:00 PM on request.

Where is Hotel El Portal Del Marques located?

Located in the heart of Cajamarca, this hotel is within a 5-minute walk of Cajamarca Cathedral, Cajamarca Plaza de Armas, and Iglesia de San Francisco. Ransom Room and San Francisco Church are also within 10 minutes.

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Hotel El Portal Del Marques Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 26 out of 48 reviews
Rating 8 - Good. 14 out of 48 reviews
Rating 6 - Okay. 3 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice central hotel, excellent kitchen and great personal.
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience with awesome people

It’s was amazing experience in the hotel with kind people who were very friendly and helpful, I couldn’t wait to go back again
Stayed 3 nights in Feb 2025

10/10 Excellent

Maribel Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to near amenities.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience and want to come back to Cajamarca to stay here
Stayed 2 nights in Dec 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property and staff was amazing. We also eat lunch at the restaurant. The food was delicious.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel well worth visiting

Unlike a large chain hotel it prioritizes it's own unique style. When you enter the hotel it has an open courtyard with rooms that surround this courtyard and a small well looked after tiny garden
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, rooms were clean. The breakfast area was amazing, delicious food and friendly and kind staff helping around. The front guest staff outstanding! I recommend this hotel
Stayed 2 nights in Jul 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay there after 25 years, celebrating our 25 anniversary ❤️ Thank you for the excellent service and amazing hospitality. Mario, Jerson and Natalia are super with customer services 😉
Stayed 2 nights in Aug 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm pleased with all
Stayed 3 nights in Jan 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel, bright, our bellman very friendly. Most of the time fine. Little things: In the restaurant the food was great, but the service of the waiters should improve. Our room was spacious although with several uneven floors. cámara Niceness: ¡There is a hair dryer!
Stayed 2 nights in Jul 2024

8/10 Good

D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, very efficient and convenient laundry services. Limited selection but good breakfast. Nice to have restaurant below and room service. Music plays late into the night and can be disturbing for light sleepers. A little more attention to detail required for cleaning, noted debris under the beds.
Stayed 7 nights in Sep 2023

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The male host at the front desk was very kind and welcoming. However the two ladies could pay a bit more attention to how they react facially. The room was comfortable and clean but the bathroom had a strong sulfur smell (rotten eggs) that stunk up the entire room.
Stayed 3 nights in Jul 2023

6/10 Okay

Maria

Liked: Cleanliness
Disliked: Staff & service
Our stay at the hotel was good, with nice breakfasts and the staff in the dining, reception and porters were friendly and helpful. However, it got spoiled in the last night of our stay when my sister discovered that money was taken out from her carry bag. We reported the missing cash to the reception of the hotel and next day management contacted the cleaning ladies who denied taking the money. Although, we recognized we should have used the safe to put the money in , we think the hotel has a duty of care towards its clients and not one has the right to look over private belongings and take something, in this case, money that don't belong to them. The hotel concluded that during its 27 years of operation never experienced a case like this and backed up its staff. We, as guests, felt disappointed as we are completely sure the money was taken from the carry bag and the hotel didn't show any consideration towards our situation, just a simple apology for the trouble we experienced. Practically, we felt that they were indirectly saying we were lying as they were backing up their staff and not its guests and this is no correct as we believe management should look after its staff but also after its guests.
Stayed 3 nights in Jul 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Rooms were clean, staff super friendly and helpful and the location was perfect for exploring. The breakfast was a bonus and included local delicacies. Will be back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Enrique Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpfull and accomodating. Nice beedrooms with comfy beds
Stayed 2 nights in Aug 2024

2/10 Terrible

Walter

Stayed 2 nights in Aug 2024

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Excesivo ruido del bar en las habitaciones.
Stayed 4 nights in Jul 2024

8/10 Good

Rory

Liked: Cleanliness
Stayed 4 nights in Jul 2024

10/10 Excellent

Yezid

Stayed 1 night in May 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Graciela

Stayed 2 nights in Dec 2023