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Tolip Family Park Hotel

4.5 star property
Travelers find tranquility at the spa or outdoor pool surrounded by greenery, where rejuvenating treatments and peaceful lounging await

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Photo gallery for Tolip Family Park Hotel

Lobby - Tolip Family Park Hotel (New Cairo)
Front of property - evening/night - Tolip Family Park Hotel (New Cairo)
Outdoor pool, pool umbrellas - Tolip Family Park Hotel (New Cairo)
Outdoor pool, pool umbrellas - Tolip Family Park Hotel (New Cairo)
Junior Suite, 1 King Bed, Garden View | Free minibar, in-room safe, desk, laptop workspace - Tolip Family Park Hotel (New Cairo)
Located in the heart of Cairo, Tolip Family Park Hotel offers a luxurious escape with a poolside bar and an outdoor pool with umbrellas. Unwind at the spa or get your adrenaline pumping at the health club, then enjoy high-speed WiFi and indulge in dry cleaning/laundry services. Guests have raved about their rejuvenating experience.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, Garden View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, Garden View

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Pool View

Junior Suite, 1 King Bed, Pool View | Free minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Pool View

Free minibar, in-room safe, desk, laptop workspace

Standard Room, Pool View

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

New Cairo is home to Tolip Family Park Hotel. Cairo Festival City Mall and Citystars Heliopolis are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aqua Park. KidZania Cairo and Geroland are also worth visiting. Visit our New Cairo travel guide
Map
Cairo Suez Road - Km 26, Rehab - ENtrance Gate (2), New Cairo

What's nearby

  • Cairo, Egypt - Nov 2nd 2018 - Tourists in front of the main entrance of the Egypt history museum in Cairo in a blue sky day
    Egyptian Museum
    42 min drive - 22.1 miles
  • Tahrir Square or Martyr Square, famous public place in downtown Cairo, Egypt
    Tahrir Square
    43 min drive - 22.3 miles
  • GoKart Egypt
    5 min walk - 0.3 miles
  • Cairo Festival City Mall
    21 min drive - 11.1 miles
  • Citystars Heliopolis
    22 min drive - 12.7 miles

Getting around

  • El-Obour Station
    15 min drive
  • Cairo Intl. Airport (CAI)
    20 min drive

Restaurants

  • Coffee Lab
    17 min walk
  • Ibn Alsham
    5 min drive
  • KFC
    5 min drive
  • كوستاريكا كافيه
    15 min walk
  • Shawarma Street
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered self parking on site (USD 1.70 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 4 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body treatments
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 20 per person (one way)
  • Airport shuttle fee per child: USD 10.00 (one-way), (from 6 to 11 years old)
  • Uncovered self parking fee: USD 1.7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Frequently asked questions

Does Tolip Family Park Hotel have a pool?

Yes, this property has an outdoor pool.

Is Tolip Family Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 1.7 per day.

What time is check-in at Tolip Family Park Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Tolip Family Park Hotel?

Check-out is at noon.

Does Tolip Family Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per person applies.

Where is Tolip Family Park Hotel located?

Situated in New Cairo, this luxury hotel is within 12 mi (20 km) of Aqua Park, Citystars Heliopolis, and Cairo Festival City Mall.

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Reviews

Tolip Family Park Hotel Reviews

6.2

6.4

Cleanliness

6.8

Location

6.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 7 out of 69 reviews
Rating 2 - Terrible. 17 out of 69 reviews

Reviews

Verified

8/10 Good

Muhammad salim

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport food was good staff service was good with a smile
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Abdurahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one week there during the Eid holidays alla the staff were very helpful. They have well equipped GYM
Stayed 3 nights in Apr 2024
Verified

6/10 Okay

Faisal

Liked: Cleanliness, staff & service
Glean, big lobby, friendly helpful staff,, good 24 Hours restaurant with very reasonable prices and good food, Rooms are rundown and very depressing, I had to check out and go to another hotel because of the room, when you are out you don't look forward to back to it.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Una

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
In middle of nowhere. Booked for 2 adults and 2 kids. Only 1 double bed in room. I had to ask them to dress sofas for kids bed. They put sheet and pillow on but no duvets. English poor. No alcohol in hotel. Dinner in restaurant a little awful. (probably good for Egyptians)...very reasonable price. Breakfast was good. Pool cold and no shallow areas for kids. (it was Nov). Very few people in hotel. Family park beside it ok if stuck in Cairo for a day... but definitely not worth planning a trip.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Abdurahman

Liked: Staff & service, amenities
The hotel is big, but it seems that its suffering from staff shortage,
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Jean N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na na
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Walid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the property looks very nice and presentable but it is fairly dirty.. the dining lounge had dirty tables and the food was terrible. Won’t be booking there again.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

John Robert

Liked: Cleanliness

Very modest hotel but probably worth the price

The Tolip Family Park Hotel is very modest. I stayed here during the World Urban Forum as it was one of the recommended hotels. Be aware that it is far away from any other amenities and it's often quite hard to get Ubers from there to take you anywhere. The room was okay, but very basic. The balcony door did not lock, which was quite disconcerting. The breakfast was very simple. Overall it's fine to stay here but set your expectations accordingly.
Stayed 6 nights in Nov 2024
Verified

6/10 Okay

Bilal

Liked: Cleanliness, staff & service
Medium
Stayed 1 night in Mar 2023
Verified

2/10 Terrible

Omar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is surrounded by construction making access difficult. Staff are indifferent at best, unfriendly most of the time and unhelpful when needed. They are more keen on counting towels to make sure you are not taking any home than actually providing proper service. Never again, not even for $5 per night.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crap in Cairo

Terrible accommodations. Room was filthy. No towels in the room, and doubt it was cleaned prior to check in. Air conditioning controls did not function properly and temperature could not be controlled. Reception would not let me leave in the morning until it was checked by housekeeping even though room was completely paid for in advance. Nothing is around the hotel location. Do not stay here.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good
Stayed 1 night in Jan 2022
Verified

4/10 Poor

Elsayed Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad hotel

Don't waste your money. unprofessionell Reception and Team. Although my booking was BB and confirmed, they wanted to charge me extra for breakfast, and when i refused and threatened with the police, the extra charge disappeared. Hotel standard in general will not exceed 3 stars
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

MOHAMAD BELAL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, I ignored all the bad reviews before booking my stay because of the close location to my wedding ballroom. But, I never thought, that I will regret paying every single penny to this place. Starting from my arrival, parking was not for free. and guess what? I had to pay for my visitors parking as well. I arrived to the hotel three hours prior to my ceremony. Upon arrival I told the receptionist that we were expecting a makeup artist to do my bride’s hair, so, I was asked to pay extra 500 pounds to allow the artist to get into the hotel. At first, the room I was given, was a double twin bed. I asked for upgrade as a honeymoon package, but they didn’t have such a thing and I paid another 800 pounds to get the king size bed( which they have only in the suites) and guess . what, the upgrade didn’t include a breakfast! For the artist to start work, she needed light, and I can tell you, we needed two extra flash lights because the room lights are too poor. When we returned from the ceremony. We had to charge my phone and place our valuable stuff on the ground. Speaking about the valuable stuff, the safe was broken, I couldn’t place a thing in it. The elevator worked only two times during my stay, The hair dryer didn’t work at all, the toilet water hose was broken and left lying on the bathroom floor. I didn’t leave next morning as I slept too late. So the hotel charged me $120 which I agreed to pay. No room service showed up next day despite I placed the tag.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is in bad condition, Tea kettle rusting inside,No remote for TV,Poor WiFi andThe door stop like a sharp knife (very dangerous for kids)
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Poor service. Reservation included free breakfast however I was denied service as they claimed my reservation did not include one. Also the hotel has no queen beds in standard rooms! All are twin beds which was very inconvenient since I was staying alone. Do not recommend
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Bassem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great
Stayed 4 nights in Apr 2021
Verified

2/10 Terrible

S.E.

Disliked: Cleanliness, staff & service
Very dirty rooms! Open buffet breakfast during the pandemic??!!!
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Heba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Really nice and clean hotel
Stayed 1 night in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was great and soon will come back
Stayed 1 night in Jul 2020
Verified

8/10 Good

Anisa

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, family stay whiles visiting Cairo

Booked 2 room for family that was staying over in Cairo to see the pyramids- hotel was clean & comfortable. Was In a family park, great for families, & in safe location. All family members were very comfortable there! Only thing they improve on is the breakfast & touch up on the cleaning.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for all very kind Staffs. Only there no Bars or alcohol beverages.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

abdulhai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

سيئ

سيئ
Stayed 1 night in Aug 2018