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Tolip Family Park Hotel

4.5 star property
Luxury hotel with a full-service spa and a health club

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Photo gallery for Tolip Family Park Hotel

Lobby
Presidential Suite, Pool View | Living area | 42-inch LED TV with cable channels, TV
Junior Room | 1 bedroom, free minibar, in-room safe, desk
Fountain
Outdoor pool, pool umbrellas

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Gym
  • Spa

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 King Bed, Pool View

Junior Suite, 1 King Bed, Pool View | 1 bedroom, free minibar, in-room safe, desk

Junior Suite, 1 King Bed, Pool View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room | 1 bedroom, free minibar, in-room safe, desk

Junior Room

Highlights

Furnished balcony
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
  • 68 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Standard Twin Room, 2 Twin Beds, Garden View

1 bedroom, free minibar, in-room safe, desk

Standard Twin Room, 2 Twin Beds, Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Multiple Beds, Pool View

1 bedroom, free minibar, in-room safe, desk

Standard Twin Room, Multiple Beds, Pool View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 2 Large Twin Beds

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About the neighborhood

Map
Cairo Suez Road - Km 26, Rehab - ENtrance Gate (2), New Cairo

What's nearby

  • Rehab Mall 1 - 4 min drive - 2.4 miles
  • Maxim Mall - 8 min drive - 4.5 miles
  • Cairo Festival City Mall - 12 min drive - 10.9 miles
  • Citystars Heliopolis - 14 min drive - 12.5 miles
  • Egypt International Exhibitions Center - 15 min drive - 13.0 miles

Getting around

  • El-Obour Station - 15 min drive
  • Cairo Intl. Airport (CAI) - 21 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬5 min drive
  • ‪ستاربكس - ‬7 min drive
  • ‪ستاربكس - ‬6 min drive
  • ‪كوستا كوفى - ‬6 min drive
  • ‪ماكدونالدز - ‬7 min drive

About this property

Tolip Family Park Hotel

Luxury hotel near Citystars Heliopolis
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Tolip Family Park Hotel. Indulge in a hot stone massage and a body treatment at the onsite spa. Fitness classes are offered at the health club; the property also has a garden, dry cleaning/laundry services, and a bar. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna.
You'll also find perks like:
  • An outdoor pool with pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Massage treatment rooms, a TV in the lobby, and concierge services
  • Barbecue grills, ATM/banking services, and luggage storage
Room features
All 114 rooms have comforts such as 24-hour room service and furnished balconies, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch LED TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered self parking on site (USD 1.70 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 for adults and USD 4 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body treatments
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 for adults and USD 4 for children
  • Airport shuttle fee: USD 20 per person (one way)
  • Airport shuttle fee per child: USD 10.00 (one-way), (from 6 to 11 years old)
  • Uncovered self parking fee: USD 1.7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Tolip Family Park Hotel New Cairo City
Tolip Family Park New Cairo City
Tolip Family Park
Tolip Family Park Hotel Hotel
Tolip Family Park Hotel New Cairo
Tolip Family Park Hotel Hotel New Cairo

Frequently asked questions

Does Tolip Family Park Hotel have a pool?

Yes, this property has an outdoor pool.

Is Tolip Family Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tolip Family Park Hotel?

Self parking is available for USD 1.7 per day.

What time is check-in at Tolip Family Park Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Tolip Family Park Hotel?

Check-out is at noon.

Does Tolip Family Park Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per person applies.

Where is Tolip Family Park Hotel located?

Situated in New Cairo, this luxury hotel is 10.2 mi (16.4 km) from Cairo Festival City Mall and 11.8 mi (18.9 km) from Citystars Heliopolis. Aqua Park is 17.8 mi (28.7 km) away.

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Tolip Family Park Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 67 reviews
Rating 8 - Good. 21 out of 67 reviews
Rating 6 - Okay. 12 out of 67 reviews
Rating 4 - Poor. 7 out of 67 reviews
Rating 2 - Terrible. 16 out of 67 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10

Close to the airport food was good staff service was good with a smile
Stayed 5 nights in Feb 2024

8/10

na na
Stayed 2 nights in Mar 2025

10/10

We spent one week there during the Eid holidays alla the staff were very helpful. They have well equipped GYM
Stayed 3 nights in Apr 2024

2/10

Overall the property looks very nice and presentable but it is fairly dirty.. the dining lounge had dirty tables and the food was terrible. Won’t be booking there again.
Stayed 2 nights in Dec 2024

6/10

The Tolip Family Park Hotel is very modest. I stayed here during the World Urban Forum as it was one of the recommended hotels. Be aware that it is far away from any other amenities and it's often quite hard to get Ubers from there to take you anywhere. The room was okay, but very basic. The balcony door did not lock, which was quite disconcerting. The breakfast was very simple. Overall it's fine to stay here but set your expectations accordingly.
Stayed 6 nights in Nov 2024

6/10

The hotel is big, but it seems that its suffering from staff shortage,
Stayed 4 nights in Apr 2024

6/10

Glean, big lobby, friendly helpful staff,, good 24 Hours restaurant with very reasonable prices and good food, Rooms are rundown and very depressing, I had to check out and go to another hotel because of the room, when you are out you don't look forward to back to it.
Stayed 3 nights in Sep 2023

4/10

In middle of nowhere. Booked for 2 adults and 2 kids. Only 1 double bed in room. I had to ask them to dress sofas for kids bed. They put sheet and pillow on but no duvets. English poor. No alcohol in hotel. Dinner in restaurant a little awful. (probably good for Egyptians)...very reasonable price. Breakfast was good. Pool cold and no shallow areas for kids. (it was Nov). Very few people in hotel. Family park beside it ok if stuck in Cairo for a day... but definitely not worth planning a trip.
Stayed 1 night in Nov 2024

2/10

Property is surrounded by construction making access difficult. Staff are indifferent at best, unfriendly most of the time and unhelpful when needed. They are more keen on counting towels to make sure you are not taking any home than actually providing proper service. Never again, not even for $5 per night.
Stayed 1 night in Jul 2024

6/10

Medium
Stayed 1 night in Mar 2023

2/10

Very bad
Stayed 1 night in Oct 2022

2/10

Terrible accommodations. Room was filthy. No towels in the room, and doubt it was cleaned prior to check in. Air conditioning controls did not function properly and temperature could not be controlled. Reception would not let me leave in the morning until it was checked by housekeeping even though room was completely paid for in advance. Nothing is around the hotel location. Do not stay here.
Stayed 1 night in Sep 2022

8/10

Stayed 2 nights in Mar 2025

4/10

Stayed 1 night in Jul 2024

4/10

Stayed 1 night in Jul 2024

8/10

Stayed 5 nights in Jun 2024

8/10

Stayed 6 nights in May 2024

8/10

Stayed 2 nights in Apr 2024

2/10

Stayed 2 nights in Aug 2022

8/10

Was good
Stayed 1 night in Jan 2022

4/10

Don't waste your money. unprofessionell Reception and Team. Although my booking was BB and confirmed, they wanted to charge me extra for breakfast, and when i refused and threatened with the police, the extra charge disappeared. Hotel standard in general will not exceed 3 stars
Stayed 2 nights in Dec 2021

2/10

Well, I ignored all the bad reviews before booking my stay because of the close location to my wedding ballroom. But, I never thought, that I will regret paying every single penny to this place. Starting from my arrival, parking was not for free. and guess what? I had to pay for my visitors parking as well. I arrived to the hotel three hours prior to my ceremony. Upon arrival I told the receptionist that we were expecting a makeup artist to do my bride’s hair, so, I was asked to pay extra 500 pounds to allow the artist to get into the hotel. At first, the room I was given, was a double twin bed. I asked for upgrade as a honeymoon package, but they didn’t have such a thing and I paid another 800 pounds to get the king size bed( which they have only in the suites) and guess . what, the upgrade didn’t include a breakfast! For the artist to start work, she needed light, and I can tell you, we needed two extra flash lights because the room lights are too poor. When we returned from the ceremony. We had to charge my phone and place our valuable stuff on the ground. Speaking about the valuable stuff, the safe was broken, I couldn’t place a thing in it. The elevator worked only two times during my stay, The hair dryer didn’t work at all, the toilet water hose was broken and left lying on the bathroom floor. I didn’t leave next morning as I slept too late. So the hotel charged me $120 which I agreed to pay. No room service showed up next day despite I placed the tag.
Stayed 1 night in Oct 2021

2/10

Room is in bad condition, Tea kettle rusting inside,No remote for TV,Poor WiFi andThe door stop like a sharp knife (very dangerous for kids)
Stayed 2 nights in Aug 2021

4/10

Poor service. Reservation included free breakfast however I was denied service as they claimed my reservation did not include one. Also the hotel has no queen beds in standard rooms! All are twin beds which was very inconvenient since I was staying alone. Do not recommend
Stayed 1 night in Jun 2021

10/10

It was great
Stayed 4 nights in Apr 2021