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Royal Maxim Palace Kempinski Cairo

5.0 star property
Luxury hotel with 8 restaurants and a full-service spa

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Photo gallery for Royal Maxim Palace Kempinski Cairo

Outdoor pool
Lobby
32-inch LED TV with satellite channels, fireplace, pay movies
Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room) | View from room
8 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room) | View from room

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

Bar (on property)

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • City view
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • City view
  • 99 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
LED TV
  • City view
  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
Eastern Ring Road, First Settlement, New Cairo, 11477

What's nearby

  • Cairo Festival City Mall - 4 min drive - 3.1 miles
  • Egypt International Exhibitions Center - 7 min drive - 5.2 miles
  • Al Manara International Conferences Center - 7 min drive - 4.8 miles
  • Citystars Heliopolis - 10 min drive - 6.2 miles
  • Egyptian Museum - 21 min drive - 15.1 miles

Getting around

  • El-Obour Station - 11 min drive
  • Haroun Station - 12 min drive
  • Cairo Intl. Airport (CAI) - 17 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬4 min drive
  • ‪التجمع الخامس - ‬8 min drive
  • ‪ماكدونالدز - ‬4 min drive
  • ‪ستاربكس - ‬2 min walk
  • ‪تشيليز - ‬10 min walk

About this property

Royal Maxim Palace Kempinski Cairo

Luxury eco-certified hotel near Cairo Festival City Mall
Located close to Citystars Heliopolis, Royal Maxim Palace Kempinski Cairo provides a poolside bar, a terrace, and shopping on site. Treat yourself to a body scrub, a body wrap, or a manicure/pedicure at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, supervised childcare (surcharge), and tour/ticket assistance
  • A 24-hour front desk, a front-desk safe, and ATM/banking services
Room features
All 245 individually furnished rooms offer comforts such as 24-hour room service and fireplaces, in addition to perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with hydromassage showers and separate tubs/showers
  • 32-inch LED TVs with premium channels
  • Separate sitting areas, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 35 for adults and USD 9 to 17.50 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bab Al Qasr
  • Lucca
  • Romanov
  • The State
  • Yana

Things to do

  • 24-hour health club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • No elevator (single-level property)
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 27 to September 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults, and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Covered valet parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 21 years old are not allowed in the spa

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Frequently asked questions

Does Royal Maxim Palace Kempinski Cairo have a pool?

Yes, this property has an outdoor pool and a children's pool. One of the pools is closed seasonally each year from August 27 to September 17.

Is Royal Maxim Palace Kempinski Cairo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Maxim Palace Kempinski Cairo?

Valet parking is available for USD 5 per day.

What time is check-in at Royal Maxim Palace Kempinski Cairo?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Royal Maxim Palace Kempinski Cairo?

Check-out is at noon.

Does Royal Maxim Palace Kempinski Cairo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Royal Maxim Palace Kempinski Cairo located?

Located near the airport, this family-friendly hotel is 5.6 mi (9.1 km) from Cairo Festival City Mall and 6.6 mi (10.6 km) from Citystars Heliopolis. Egyptian Museum and Giza Pyramid Complex are also within 25 mi (40 km).

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Royal Maxim Palace Kempinski Cairo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 238 reviews
Rating 8 - Good. 57 out of 238 reviews
Rating 6 - Okay. 27 out of 238 reviews
Rating 4 - Poor. 12 out of 238 reviews
Rating 2 - Terrible. 9 out of 238 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Awesome experience
Stayed 2 nights in Apr 2025

10/10

Convenient and clean place with good dining facilities
Stayed 4 nights in Feb 2025

10/10

From the moment we arrived at Royal Maxim Palace Kapinski until we left 6 days later we were treated like family. The concierge arranged our lost baggage to be delivered to the hotel and helped us plan a Nile dinner cruise. The restaurants, particularly Lucca, have 5 star menus. The spa experience was one of the better ones I have had and prices were reasonable. The staff on the whole goes out of their way to make sure every aspect of your stay is top rate. No complaints.
Stayed 6 nights in May 2025

10/10

The hotel facilities including several restaurants, fitness, hot tub were great and convenient
Stayed 8 nights in Dec 2024

8/10

We did not appreciate the work that was going on on the premises
Stayed 1 night in May 2025

8/10

Thank you very much for your hospitality . I’ll definitely loved your customer service and amenities of the hotel in general. Thank you for having me. I’ll definitely recommend you to all my family and friends.
Stayed 4 nights in Feb 2025

10/10

It’s a very classy hotel will recommend it
Stayed 2 nights in Oct 2024

10/10

Most friendly staff, great buffet, clean and comfortable room!
Stayed 1 night in Nov 2024

10/10

Amazing hotel and restaurant
Stayed 2 nights in Jul 2024

10/10

I will revisit it for sure
Stayed 2 nights in Dec 2024

10/10

They have a very nice spa
Stayed 3 nights in Jul 2024

10/10

Nice
Stayed 6 nights in Nov 2024

10/10

Good place
Stayed 5 nights in Aug 2024

10/10

The hotel was great, the service and the room A1.
Stayed 4 nights in Feb 2024

10/10

Although new Cairo is a residential spot without many atractions, this hotel allows a 5 star experience isolated from the noise and inconvenience of central Cairo. The rooms are clean and spatious. The breakfast is also fine. I would only complain about club lounge which is almost closed and empty.
Stayed 3 nights in Dec 2024

10/10

Amazing experience overall. Staff were very friendly and very welcoming. I enjoyed my stay and will be visiting again for sure.
Stayed 1 night in Jun 2024

10/10

Great hotel and great staff amazing and we appreciate the hospitality!
Stayed 1 night in Oct 2022

10/10

Lovely place
Stayed 2 nights in Oct 2023

10/10

Amazing
Stayed 1 night in Aug 2024

6/10

Spent time arguing with staff about basic housekeeping: no towels, bath mats Does not reflect well
Stayed 4 nights in Dec 2024

8/10

Live music is performed poolside until 11 pm. If you are concerned about noise, I recommend a room that is not pool side.
Stayed 3 nights in Oct 2024

10/10

Clean, comfy, good location
Stayed 4 nights in Mar 2023

10/10

My second stay, everything as expected from check-in to check-out
Stayed 1 night in Apr 2023

10/10

Everything was wonderful. The hotel was beautiful

10/10

Great and very helpful staff
Stayed 1 night in May 2023