See all properties

New Palace Hotel

2.5 star property
Experience Egyptian charm by day at Khan el-Khalili market then retreat to your cozy haven for delicious food and attentive service.

Choose dates to view prices

Photo gallery for New Palace Hotel

Flat-screen TV - New Palace Hotel (Cairo)
Single Room | Desk, free WiFi - New Palace Hotel (Cairo)
Reception - New Palace Hotel (Cairo)
Restaurant - New Palace Hotel (Cairo)
Reception - New Palace Hotel (Cairo)
Located near Tahrir Square, New Palace Hotel offers a warm welcome with dry cleaning services, in-room WiFi, and a restaurant serving local flavors. Relax on the sunny terrace or get assistance from the 24-hour front desk and concierge team.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Desk, free WiFi

Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Desk, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

About the neighborhood

Downtown Cairo, a neighborhood in Cairo, is home to New Palace Hotel. Egyptian Museum and Grand Egyptian Museum are cultural highlights, and some of the area's notable landmarks include Tahrir Square and Giza Pyramid Complex. Khan el-Khalili and Cairo Tower are two other places to visit that come recommended. Visit our Cairo travel guide
Map
17 Soliman El-Halaby, Cairo

What's nearby

  • Talaat Harb Street
    Talaat Harb Street
    1 min walk - 0.1 miles
  • Famous Talaat Harb Square in downtown Egypt
    Midan Talaat Harb
    14 min walk - 0.8 miles
  • Cairo, Egypt - Nov 2nd 2018 - Tourists in front of the main entrance of the Egypt history museum in Cairo in a blue sky day
    Egyptian Museum
    15 min walk - 0.8 miles
  • Tahrir Square or Martyr Square, famous public place in downtown Cairo, Egypt
    Tahrir Square
    17 min walk - 0.9 miles
  • Khan el-Khalili
    Khan el-Khalili
    5 min drive - 1.7 miles

Getting around

  • Orabi Station
    4 min walk
  • Cairo Ramses Station
    14 min walk
  • Cairo Intl. Airport (CAI)
    36 min drive

Restaurants

  • Koueider | قويدر
    6 min walk
  • Al Americaine | الأمريكين
    5 min walk
  • Al Americaine | الأمريكين
    5 min walk
  • La Chesa
    6 min walk
  • Carlton Hotel Roof Terrace | شرفة سطح كارلتون
    4 min walk

About this property

New Palace Hotel

Hotel near Egyptian Museum
Located close to Tahrir Square and Khan el-Khalili, New Palace Hotel provides a terrace, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Concierge services, barbecue grills, and a 24-hour front desk
  • An elevator, smoke-free premises, and a porter/bellhop
  • Tour/ticket assistance
Room features
All guestrooms at New Palace Hotel have comforts such as 24-hour room service and air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Similar properties

Interior entrance
Traveler's House Hotel
Downtown Cairo
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
7.2 out of 10, Good, 47 reviews
Traveler's House Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

New Palace Hotel Cairo
New Palace Cairo
New Palace Hotel Hotel
New Palace Hotel Cairo
New Palace Hotel Hotel Cairo

Frequently asked questions

Is New Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at New Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at New Palace Hotel?

Check-out is at noon.

Where is New Palace Hotel located?

Located in Downtown Cairo, this hotel is within 1 mi (2 km) of Egyptian Museum and Tahrir Square. Khan el-Khalili and Cairo Tower are also within 3 mi (5 km). Orabi Station is only a 4-minute walk and Nasser Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

New Palace Hotel Reviews

7.6

Good

7.2

Cleanliness

8.6

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 18 out of 38 reviews
Rating 8 - Good. 8 out of 38 reviews
Rating 6 - Okay. 2 out of 38 reviews
Rating 4 - Poor. 3 out of 38 reviews
Rating 2 - Terrible. 7 out of 38 reviews

Reviews

Verified

10/10 Excellent

Rianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt really comfortable staying here, will be back soon.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Rianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe and comfortable in this hotel. And would come back surely
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Edward

Liked: Staff & service, amenities
Mr. Ahmed took good care of us and set up an excellent itinerary whereby everyday, there was something to do. Highly recommend his service to anyone that is travelling to Egypt. Will be back
Stayed 1 night in Oct 2024
Verified

8/10 Good

Dudhela

Disliked: Property conditions & facilities

Very close to the markets in Cairo!

We had not stayed a night in the room but good for money what they are charging. Location in the heart of Cairo. All markets are very close to this property. We can go by walk without any problems. The hotel starts from 6th floor but the rest of the building is like a Zombie building!! No one moves around and it's an old building but good condition. Cleanliness we can give 4 out of 10. Staff was very nice & helpful.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot to stay and fabulous help with assistance in booking trains, tours, trips etc.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

MOHAMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays i ever had in cairo. Very clean ans helpful staff
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Wajeh M K

Liked: Cleanliness, property conditions & facilities
Super perfect
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Wajeh M K

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very good location And Very clean room But I got a lot of mosquito bite😢
Stayed 2 nights in Jan 2023
Verified

2/10 Terrible

Tamer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible stay

very bad experience, very bad location
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been lucky to travel to several wonderful locations around the world on an economy budget, and after staying at New Palace Hotel for the past week I can truly say that this was one of the best experiences I have ever had anywhere! The staff here are very friendly and helpful, the rooms are comfortable with good TV, frig, Wifi, etc, the roof top cafe and housekeeping are very good, etc. The hotel is centrally located in downtown Cairo, and the staff are great with helping arrange tours and transportation. The experience at New Palace Hotel truly helped make my visit to Egypt a wonderful journey to this beautiful historic area of the world!
Verified

2/10 Terrible

Esteban Alonso Munoz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was not anything liked the one in the add. Place was super difficult to find, no locals knew about it. Once we arrived the place was dirty, old, unsafe, the shower had to curtain at all. Worst experience ever and Expedia did nothing.
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Deyab Mohamed Abdelaziz abdelraouf

Liked: Property conditions & facilities
Bien
Stayed 1 night in Sep 2024
Verified

8/10 Good

Emad

Liked: Cleanliness
Var bra och bekväm
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
周りのお店も案外ぼったくろうとするところが少ない
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakuna Matata

Calidad precio bien.... faltaría una mosquitera o aconsejo comprar un spray para luchar con los mosquitos. Si llegas al aeropuerto pregunta por su servicio de Taxi económico .
Stayed 2 nights in Feb 2023
Verified

6/10 Okay

Hemant

Disliked: Cleanliness, property conditions & facilities

Average, at best

The main positive for this hotel is its proximity to the centre of Cairo. The room itself is ok however the bathroom leaves much to be desired. Much of it needs to be torn down and rebuilt. On the plus side, the maintenance guy was very quick to fix up what seemed to be a bathroom that was older than Tutankhamen himself.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Patrizia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posto tranquillo e accoglenza di tipo famigliare
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Bibi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay there after checking in. It was dark and unclean. The room was moldy and I gave asthma. The bathroom was wet. The pillow cases looked dirty. The breakfast area looked disgusting, not for humans. The room did not have a window or a phone. The towel rolled up and placed on the bed was small and worn. It was a terrible experience. I need a refund for the full three days.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Dahye

Liked: Staff & service
Disliked: Cleanliness

이용후기

호스텔 직원은 친절했어요. 하지만 침대와 방의 청결도는 좋진 않았어요. 이불에 모래가 있어서 침낭을 사용해서 잠을 잤어요. 화장실 청결도는 생각보다 좋았어요. 모기가 많아서 잘 때 주의 해야합니다.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

musnad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

إقامة جميلة جدا

رائعة
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

musnad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رائعة

جميلة جدا
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

musnad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

اكثر من رائع

بصراحة لي تجارب بالأقامة لديهم وكلها ممتعة وجميلة وتعامل الموظفون اجمل ولي عودة بإذن اللة
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

musnad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

اكثر من رائع

رائع والطاقم ودود ومتعاونين جدا وخاصة الأخ سليمان
Stayed 3 nights in Dec 2018
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Ok stay on a budget

Our stay was not very pleasant. The first room we had, there was no hot water. They then switched us to another room which had hot water for 2 minutes, then it needs to “recharge” for half an hour for another 2 minutes. The toilet barely flushed and requires couple of flushes for it to actually work. The place was very worn down, things were falling apart. Overall it was an “ok” experience, nothing to praise about.
Stayed 2 nights in Dec 2018