We thoroughly enjoyed our stay at the Helnan. The staff was extremely attentive, friendly and very helpful. A special shout out goes to the front desk crew who knew us by first name, and the restaurant staff who were ready with our special drink orders every morning and overall very attentive.
The hotel is a little dated, but was overall very clean and the rooms are very spacious. Our travel party had two rooms, a corner suite and a classic room. The bedrooms are very large and the beds were very comfortable. The corner suite has two rooms with an additional living area with a sofa (not a sleeper though) and a large terrace which was nice for family gatherings.
In terms of the location, if you’re unfamiliar with Cairo, this is not at the heart of the city. In the typical traffic you’re about 30 minutes from the pyramids, over an hour away from downtown Cairo and 1.5 hours away from the airport. It suited our needs as we needed to be in that part of town, and for everything else we used Uber mainly, and a few taxis. Uber was extremely convenient and I’d recommend using it. We also had a car for one night, the hotel provided free parking on site which is nice. One thing to note is that is that the hotel does not provide an airport shuttle. If you’re looking for a shuttle service the airport does have one for a reasonable cost. You have to prearrange it though.
