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The Lakes Resort Cairns

4.0 star property
Suburban hotel with 4 outdoor pools and a coffee shop

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Photo gallery for The Lakes Resort Cairns

Exterior
Family Room | Private kitchen | Full-size fridge, microwave, oven, stovetop
Family Room | Living area | LED TV
Exterior
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Apartment, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Apartment, 2 Bedrooms

Highlights

Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Hypo-allergenic bedding
  • 120 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Family Room

Highlights

Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

Highlights

Balcony
Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Standard Apartment, 2 Bedrooms

Highlights

Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Hypo-allergenic bedding
  • 120 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed

View all photos for Studio

Studio | Balcony

Studio

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Kitchen
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Private pool
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LED TV
Washer/dryer
Hypo-allergenic bedding
  • 150 sq m
  • Sleeps 7
  • 2 Double Beds OR 2 Twin Beds

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About the neighborhood

Map
2 Greenslopes Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 10 min walk - 0.6 miles
  • Cairns Base Hospital - 3 min drive - 1.6 miles
  • Cairns Central Shopping Centre - 4 min drive - 2.2 miles
  • Reef Fleet Terminal - 6 min drive - 2.9 miles
  • Cairns Marlin Marina - 6 min drive - 3.1 miles

Getting around

  • Cairns Station - 7 min drive
  • Cairns Intl. Airport (CNS) - 4 min drive

Restaurants

  • ‪Guyala Cafe - ‬13 min walk
  • ‪Odett's Cafe - ‬2 min drive
  • ‪Noa - ‬2 min drive
  • ‪Ozmosis - ‬18 min walk
  • ‪Teddy Espresso - ‬19 min walk

About this property

The Lakes Resort Cairns

Upscale family-friendly hotel near Cairns Esplanade
Consider a stay at The Lakes Resort Cairns and take advantage of a grocery/convenience store, shopping on site, and a coffee shop/cafe. The on-site restaurant, Taste of Thai, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • An outdoor tennis court, a TV in the lobby, and luggage storage
  • Smoke-free premises, barbecue grills, and a gift shop
Room features
All 50 rooms feature comforts such as private pools and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Designer toiletries, showers, and shower/tub combinations
  • LED TVs with cable channels
  • Kitchens, full-sized refrigerators/freezers, and dishwashers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Taste of Thai

Things to do

  • 4 outdoor pools
  • Children's pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Living room
  • Playground
  • Private pool
  • Separate bedroom

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with digital channels
  • Private pool

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Living room
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (8:30 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Parking height restrictions apply

Property is also known as

Cairns Lakes
Cairns Lakes Resort
Cairns Resort
Lakes Resort Cairns Cairns North
Lakes Cairns Resort
Lakes Resort Cairns
Resort Cairns
Lakes Cairns Cairns North
The Lakes Resort Cairns Hotel
The Lakes Resort Cairns Cairns North
The Lakes Resort Cairns Hotel Cairns North

Frequently asked questions

Does The Lakes Resort Cairns have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is The Lakes Resort Cairns pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Lakes Resort Cairns?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Lakes Resort Cairns?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at The Lakes Resort Cairns?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Lakes Resort Cairns located?

This family-friendly Cairns hotel is located near the airport, within a 15-minute walk of Rondo Theatre and Cairns Esplanade. Cairns Botanic Gardens and Centenary Lakes Botanic Gardens are also within 15 minutes.

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The Lakes Resort Cairns Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 206 out of 544 reviews
Rating 8 - Good. 230 out of 544 reviews
Rating 6 - Okay. 67 out of 544 reviews
Rating 4 - Poor. 24 out of 544 reviews
Rating 2 - Terrible. 17 out of 544 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Aleks

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Out dated that photos well.
Stayed 5 nights in Apr 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with 3 swimming pools , beautiful flora around ! Also , there is great Thai restaurant on side with very special deserts! Convenient parking. Communication was tricky because office is opened on week days until 5 snd closed on weekends and no one was picking up the phone or responded to property e mail . It is an older propery but maintained very well
Stayed 3 nights in Apr 2025

10/10 Excellent

Pilar

Liked: Staff & service, property conditions & facilities
we have a good time, thanks
Stayed 5 nights in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, room comfort
Wonderful place, have stayed their twice now. It does need better up keep, would be a shame to see it not refurbished soon and fall into disrepair.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday appartments

Clean, neat and tidy modern apartment. Great wifi. Secure complex with well maintained grounds/garden.
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
The number of pools and variance was excellent. However, the property is showing its age and needs maintenance inside (washers etc) and outside (cracked tiles, paint and repair on eaves)
Stayed 6 nights in Oct 2024

8/10 Good

paul

Liked: Cleanliness, staff & service
We booked 2BR. When we arrived we think wow nice place. Pool was nice. But day after we felt not resort more like residency place.. So many cars parked around the bilding and car park was really tight. The breakfast was really tasty but only one person run the shop and our last day morning he was sick so we couldnt get.and we didn't konw until we got there.No one let us knew shop was closed. It was a bid sad. But we can get refund is good .. Overall room was nice,location is nice. Receptionist was nice. It was good experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean, great staff.
Stayed 7 nights in Jul 2022

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Beautiful apartments. Very spacious and wonder views of the pool. BBQ area for a pool side dinner. Close to airport. Close for the airport and 10min drive from town. Car was secure undercover. Great for family fun. Would definitely use again
Stayed 4 nights in Jul 2024

10/10 Excellent

Gerardine

Liked: Cleanliness, staff & service, property conditions & facilities
Property met our needs
Stayed 6 nights in Sep 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 4 nights in Jun 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was clean and spacious.
Stayed 2 nights in Jul 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real surprise for me - beautiful apartment great facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The Lakes Resort had very mixed reviews so we were somewhat hesitant...but we needn't have been. Everything was excellent! We booked a 2 bed deluxe unit which was clean and spacious and in good condition. We loved the numerous pool areas and enjoyed the bbq area, tennis court and bocce. Onsite cafe and restaurant open daily and the staff were lovely. An easy 8-10 minute walk to the main road for buses into town. We loved it, would definitely stay again.
Stayed 6 nights in Jun 2023

8/10 Good

Gillian

Liked: Amenities
Needing a little attention to detail the ground floor apartment. Strange hidden ( main) bathroom .. so hidden it wasn't found by cleaners ...we found un cleaned .. towels strewn on floor etc. Get rid of that lounge room door that hides it. Basic lounge furniture .. often the case. The apartment opposite second floor ? we went through a " host" - we stayed last time - $50 more per night but it was really lovely. Anyway for $250 it was functional and looked out onto the lovely pool and spacious .. what we needed with visiting family that live in Trinity Beach. Also close to township and airport.
Stayed 4 nights in Oct 2024

6/10 Okay

Jackie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I booked a spa room because i wanted a spa but it did not work. There was no plug, the water wouldn't come out the bath spout and the jets did not work. Otherwise the room was nice, clean and comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Sharman

Liked: Staff & service, amenities, property conditions & facilities
Although our room was great, 1 roll of toilet paper for two adults for 5 days was tight and no office over weekends, we had to buy our own. My family stayed in various rooms throughout the resort and their rooms were really dated and not very good.
Stayed 4 nights in Aug 2023

8/10 Good

Weronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, and very well maintained. We had opted to stay in an apartment with a kitchen as we were travelling with children. Our back door led to a shallow pool perfect for the little ones, and the rooms were big and clean. Pillows were not great but you expect that from hotels, but staying at a place specifically with a kitchen, you'd expect more than a single serve small pot and half size fry pan to cook with. Despite having a full kitchen it was half stocked with utensils, a bit of a pain.
Stayed 4 nights in Sep 2022

2/10 Terrible

kevin

Liked: Cleanliness, room comfort
Disliked: Staff & service

No hot water for 3 days

Third day into 6 day stay the hot water service went cold Was told by Kurt 0429 783 640 that we can't get a plumber on a Sunday My quick search on internet found first 6 plumbing companies in Cairns has a 24/7 call out service Then after asking again on Monday was told sorry couldn't get a plumber today as well No hot water for rest of stay
Stayed 6 nights in Aug 2023

4/10 Poor

raphael

Disliked: Staff & service, amenities, property conditions & facilities
The resort is quite and nice. The appartment was a bit old , out of fashion to my opinion. the reception is open from 9am to 5pm only and closed on weekends. But the real disaster is the breakfast. Don't take the breakfast, as the cafe opens at 8am (even few minutes later), which is useless in Cairns as most of the usual tours (reef, daintree, kuranda) starts earlier. I don't understand why it does not start earlier?!? So we paid the breakfast for 5 days and were not able to have it for 3 days. Moreover, in the 2 days when we decided to try to take the breakfast quickly, it was so slow (45 minutes waiting while there were nobody else in the cafeteria !!!). A complete disaster. I have called and sent several mails to the management to be refunded as nowhere was indicated that the breakfast started at 8am only (which is incredibly late for a hospitality structure, especially in Cairns), and they did not even take the time to answer me. A complete mockery of the customer.
Stayed 5 nights in Aug 2024

8/10 Good

Tejas Bipin Jasani

Liked: Amenities, property conditions & facilities
We spent 4 nights at the Lakes resort Cairns. The resort overall is beautiful and the 4 pools are very nicely done. It is also conveniently located between the airport and the main Cairns city. In terms of the apartment, the size is quite appropriate and the amenities are all in place and good working condition. However, we did notice a lack of cleanliness with cob webs handing from the ceilings. The security case had a manual key which we had to collect from reception the next day. And the key didnt work. We would expect to see an electronic case in most such places now. The reception timings are quite difficult 8am to 5.30pm (but probably this is the case for all resorts in Cairns). For those on a holiday, by the time your activity finishes, there is no one at the reception to help out. They do have a 24 hr call center but its hardly of any help. For eg, someone parked his car at my allocated space and I complained to the call center but not much luck. Also the reception is closed over the weekend which is quite a hassle if you are checking in anytime between Friday evening to Sunday evening. Overall we had a good time, but we do believe certain advancements in the apartments and overall processes would definitely go a long way in realising the full potential of this beautiful property.
Stayed 4 nights in Jul 2022

4/10 Poor

Andrea Casali

Liked: Cleanliness, room comfort
Disliked: Staff & service

Horrible, not a Hotel, this is a gated community

This is not a HOTEL. The reception is only open limited hours during the week and closed during weekends. Check-in is not a problem as they leave your keys and map in a lockbox outside the main door, but if you need anything there is no one you can talk to. The big red button outside the main door (suggested for after hours call) doesn't haver a real service active. it just points you to a number in your receipt? there are other numbers stuck outside the main door, but they do not answer. After checking out on a Sunday morning, I needed to store my luggage a few hours before my flight, I had to make multiple international calls trying to reach someone without success. eventually, I was lucky to spot the manager walking inside the hall, from the outside. He gladly accepted to take my bag. He even gave me his number to text or call him and we agreed upon a time for me to retrieve my bag, he told me he was going home but he would come back when I texted him. When I reached out during the day he didn't answer for over 30 minutes. Eventually I was able again to spot someone walking inside but they could not open the main door from the inside, Luckly the manager answered their phone calls and they gave me my bag. In the meantime other guests needed to check in but they forgot to put the keys inside the lockbox outside. All of This was on a Sunday before 2pm. These are services you normally expect from a Hotel with a reception.
Stayed 2 nights in Nov 2022

10/10 Excellent

Raihan

Stayed 2 nights in Apr 2025

8/10 Good

Yun Mi

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2025

6/10 Okay

Stephen

Stayed 4 nights in Dec 2024