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The Benson Hotel

4.0 star property
A peaceful retreat with happy hour delights and spa treatments awaits travelers at this garden-surrounded property near Cairns Esplanade

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Photo gallery for The Benson Hotel

Breakfast and dinner served - The Benson Hotel (Cairns)
Terrace/patio - The Benson Hotel (Cairns)
Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers - The Benson Hotel (Cairns)
Premium bedding, pillowtop beds, laptop workspace, free WiFi - The Benson Hotel (Cairns)
Reception - The Benson Hotel (Cairns)
The Benson Hotel, steps from Cairns Central Shopping Centre, offers a quiet escape with a garden, outdoor pool, restaurant, spa, high-speed WiFi, and luggage storage. Enjoy breakfast, dinner, body scrubs, and hydrotherapy.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Mountain view

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Mountain view

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Suite

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Mountain view

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Microwave
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds
  • River view

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Pillowtop bed
Private bathroom
Hair dryer
Microwave
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Mountain view

View all photos for Standard Queen Room

Bathroom | Shower, free toiletries, hair dryer, towels

Standard Queen Room

  • Sleeps 4

Deluxe Terrace Room

  • Sleeps 2

View all photos for Standard King Room

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard King Room

  • Sleeps 2

Superior Queen With View

  • Sleeps 4

Benson Suite

  • Sleeps 2

Superior King With View

  • Sleeps 3

View all photos for Standard Accessible Room

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Accessible Room

  • Sleeps 2

About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, The Benson Hotel is near the airport and near a boardwalk/promenade. Cairns Regional Gallery and Copperlode Dam are local landmarks, and some of the area's activities can be experienced at The Cultural Place and Reef Fleet Terminal. Looking to enjoy an event or a game while in town? See what's happening at Barlow Park or Cazaly's Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with mountain biking and ecotours. Visit our Cairns travel guide
Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Night Markets showing markets as well as a small group of people
    Cairns Night Markets
    5 min walk - 0.3 miles
  • One of best things to do in Cairns is ride the Kuranda Scenic Railway. It's a 90 minute journey that takes you down the mountain to Cairns passing waterfalls, scenic lookouts and over old bridges. Catch the Skyrail up the mountain from Cairns and then catch the train back down. Or, vice versa.
    Cairns Central Shopping Centre
    5 min walk - 0.3 miles
  • Cairns Esplanade which includes a pool, swimming and a luxury hotel or resort
    Cairns Esplanade
    5 min walk - 0.3 miles
  • Reef Hotel Casino
    3 min walk - 0.2 miles
  • Reef Fleet Terminal
    6 min walk - 0.4 miles

Getting around

  • Cairns Station
    9 min walk
  • Cairns Intl. Airport (CNS)
    13 min drive

Restaurants

  • Caffiend
    1 min walk
  • BOBZIP
    1 min walk
  • Fetta's Greek Taverna
    3 min walk
  • Annee's Caphê
    2 min walk
  • Corea Corea
    5 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Take advantage of a terrace, a garden, and laundry facilities at The Benson Hotel. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and secured bicycle storage
  • An elevator, a porter/bellhop, and 2 meeting rooms
  • A front-desk safe, outdoor furniture, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Benson Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach and Cairns Esplanade. The Cairns Museum and Cairns Historical Society Museum are also within 5 minutes. Cairns Station is 9 minutes by foot.

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Reviews

The Benson Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 250 out of 503 reviews
Rating 8 - Good. 162 out of 503 reviews
Rating 6 - Okay. 62 out of 503 reviews
Rating 4 - Poor. 20 out of 503 reviews
Rating 2 - Terrible. 9 out of 503 reviews

Reviews

10/10 Excellent

Wing Cheung Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, convenient to every shopping areas and main tourist spots
Stayed 2 nights in Jan 2026

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in good condition. Great location. Bar and Restaurant had a good vibe.
Stayed 1 night in Jan 2026

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to attractions, stores and restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel through Cairns often and always love staying at the Benson because of the convenient location - it is surrounded by lots of cafes and restaurants, its walking distance to both Woolworths, Cairns Central shopping centre and also to the Esplanade. We had a great stay, easy and convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient spot, central to everything in Cairns City. Breakfast was included and we loved it.
Stayed 1 night in Sep 2025

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing location in Cairns. Rooms were nice and clean. Pool was great. Only complaint, and even then it didn’t affect our stay at all, was the restaurant played loud music a couple nights. But I would stay here again.
Stayed 5 nights in Sep 2025

8/10 Good

Keshni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and dining limited to certain days
Stayed 6 nights in Aug 2025

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable stay. The staff at reception was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

IHolarnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay. Staff were very friendly and helpful with anything we needed. Definitely recommend staying here.
Stayed 2 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Katy

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Great buffet breakfast. Enjoyed the pool.
Stayed 6 nights in Jul 2025

6/10 Okay

Vivian

The noise and loud music from Hotel Bar and Bistro from 3pm till midnight Wed to Sat really has deprived us from proper sleep for two days in a roll… they really should have those functions indoor. If your room is facing the pool, definitely you won’t be able to rest well especially when you have early morning tours booked the next day… Good points are: there is a microwave and dining ware, more convenient for instant food lovers. Room service is also great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean rooms. Microwave and washing machine made our stay very comfortable as we were here for a squash tournament.
Stayed 7 nights in Aug 2025

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities
Really enjoyed the proximity to restaurants and the Esplanade board walk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great friendly staff, great buffet breakfast, awesome stay
Stayed 1 night in Mar 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in the centre of the city. Most businesses areas are walking distance. Excellent location 😍.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Great location and loved the roof top pool
Stayed 3 nights in Feb 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for a Cairns stay. Have been to Cairns several times and stayed at various hotels and found The Benson to be in the best location, easy to walk to dining options and to the marina or Cairns Central etc.
Stayed 7 nights in Apr 2025

8/10 Good

Jagdish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and decent rooms
Stayed 3 nights in Aug 2024

10/10 Excellent

Xiaoyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Benson Hotel

Modern and clean hotel, with a good breakfast. Good central location to get to most amenities.
Stayed 5 nights in Feb 2025

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the heart of Cairns. Clean, cosy, delicious food (Eugene the Chief is amazing). Everything is around the corner. Wish no better for a good vocation.
Stayed 6 nights in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly! GREAT LOCATION!!! Room was spacious.. 2 queens! Highly recommend! Great coffee.. and the breakfast looked good!
Stayed 1 night in Apr 2025