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The Benson Hotel

4.0 star property
A peaceful retreat with happy hour delights and spa treatments awaits travelers at this garden-surrounded property near Cairns Esplanade

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Photo gallery for The Benson Hotel

A modern dining area with large windows, a white brick counter, and blue chairs. - The Benson Hotel (Cairns)
A hotel room with two beds, a desk, a TV, and a view of the city. - The Benson Hotel (Cairns)
A hotel room with a large bed, a TV mounted on the wall, a small table, and a view of the pool and buildings outside. - The Benson Hotel (Cairns)
A modern lobby with a reception desk, plush seating, and potted plants. - The Benson Hotel (Cairns)
A rooftop patio with outdoor furniture, a dining table, and a sofa. - The Benson Hotel (Cairns)
The Benson Hotel, steps from Cairns Central Shopping Centre, offers a quiet escape with a garden, outdoor pool, restaurant, spa, high-speed WiFi, and luggage storage. Enjoy breakfast, dinner, body scrubs, and hydrotherapy.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Terrace

A hotel room with a large bed, a TV mounted on the wall, a small table, and a view of the pool and buildings outside.

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a view of the city.

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk with a lamp, a mirror, and a wall-mounted TV.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, a blue armchair, two bedside tables with lamps, a large window with a view of buildings, and a marble-patterned carpet.

Suite

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a view of mountains.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • River view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Standard Room, 1 King Bed, Accessible

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, The Benson Hotel is near the airport and near a boardwalk/promenade. Reef Fleet Terminal and Cairns Marlin Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Barlow Park or Cazaly's Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with mountain biking and skydiving. Visit our Cairns travel guide
Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • A narrow market aisle with clothing racks, hats, and accessories.
    Cairns Night Markets
    5 min walk - 0.3 miles
  • A train carriage with red seats and windows.
    Cairns Central Shopping Centre
    5 min walk - 0.3 miles
  • An industrial area with a large white building with a curved roof, surrounded by green fields and a body of water with boats.
    Cairns Convention Centre
    6 min walk - 0.4 miles
  • A crowded swimming pool with people enjoying the water, a lifeguard chair, and a lifeguard tower.
    Cairns Esplanade Lagoon
    6 min walk - 0.4 miles
  • Reef Hotel Casino
    3 min walk - 0.2 miles

Getting around

  • Cairns Station
    9 min walk
  • Cairns Intl. Airport (CNS)
    12 min drive

Restaurants

  • Candy
    1 min walk
  • Miroku -Japan's best bites
    2 min walk
  • Rusty's Juice Bar
    1 min walk
  • Blackbird Espresso
    1 min walk
  • Viet Fresh
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Benson Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade, and Cairns Central Shopping Centre. Reef Fleet Terminal and Cairns Marlin Marina are also within 15 minutes. Cairns Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Benson Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 281 out of 557 reviews
Rating 8 - Good. 180 out of 557 reviews
Rating 6 - Okay. 66 out of 557 reviews
Rating 4 - Poor. 20 out of 557 reviews
Rating 2 - Terrible. 10 out of 557 reviews

Reviews

Verified review

8/10 Good

Lili

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are all great with great location. But the homeless and wired people around the corner is scary. Breakfast is the same with limited choice every day.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Memory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, clean and friendly staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay, lovely hotel and really big rooms. Lovely view, and was a pleasure to stay there. The staff were brilliant and we had a lovely stay. Would recommend it to anyone
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Clean room, big pool, good location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Wing Cheung Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, convenient to every shopping areas and main tourist spots
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Spacious and clean rooms. Very helpful and friendly staff. Great location and excellent facilities. Also great value vs similar hotels. Would stay again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay. The room was spacious and loved the view from our balcony. Room service is way beyond our expectation, room is restored everyday. The location was perfect and close to shops. We enjoyed the pool. Highly recommend this hotel for anyone visiting Cairns.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Jarrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, plenty of space. 2 cups,bowls, plates and glasses available in room. Parking at your own extra cost. Most staff friendly, Gym is off premises and 20min walk away. Food can be catered for coeliac. Bar was amazing too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in good condition. Great location. Bar and Restaurant had a good vibe.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and modern rooms. The rooms had good aircon. We came on Easter bank holiday weekend. We were disappointed to find out on arrival that the hotel restaurant wasn’t open for the duration of our stay. We didn’t know about this until we checked in
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Nice clean room, comfortable bed, parking was convenient.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Sachin

Disliked: Amenities
Room and staff is good , but everyday they are serving same breakfast. We book hotel for 8 days.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to attractions, stores and restaurants
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Yuming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! The rooms are so spacious, comfortable, and super clean! Staff are very helpful and nice. However, I would not recommend including the breakfast in your booking. The food are just boring and not in high quality. You can easily find an eatery near by to have good coffee and fresh made breakfast.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Lynda

Great location & clean room. Live music was a bonus on the rooftop terrace
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay here again
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Location was ideal. Breakfast selection was of a low standard.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable stay. The staff at reception was great.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great friendly staff, great buffet breakfast, awesome stay
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel through Cairns often and always love staying at the Benson because of the convenient location - it is surrounded by lots of cafes and restaurants, its walking distance to both Woolworths, Cairns Central shopping centre and also to the Esplanade. We had a great stay, easy and convenient.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities
Really enjoyed the proximity to restaurants and the Esplanade board walk.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

IHolarnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay. Staff were very friendly and helpful with anything we needed. Definitely recommend staying here.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Marlon Andrews

Liked: Cleanliness, staff & service, amenities
Good location. Clean rooms. Friendly staff.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Jagdish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and decent rooms
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient spot, central to everything in Cairns City. Breakfast was included and we loved it.
Stayed 1 night in Sep 2025