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Shangri-La The Marina, Cairns

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Photo gallery for Shangri-La The Marina, Cairns

A balcony with wooden flooring, two striped sofas, and a small table. It overlooks a marina with boats and a mountainous landscape. - Shangri-La The Marina, Cairns (Cairns)
Property video
A beach with turquoise water, palm trees, and a building in the background. - Shangri-La The Marina, Cairns (Cairns)
A waterfront hotel with a wooden deck, marina with boats, and a large building with balconies. - Shangri-La The Marina, Cairns (Cairns)
A marina with multiple boats docked, a pedestrian bridge, and a large building with a blue roof. - Shangri-La The Marina, Cairns (Cairns)
Luxury
5.0 star property
9.0

Wonderful

Marina retreat in Cairns

Waterfront dining offers marina views and ocean-inspired cuisine. Guests enjoy the outdoor pool area with dedicated bar serving cocktails under tropical skies. A 24-hour concierge arranges Great Barrier Reef excursions and helicopter tours from the adjacent marina.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Horizon Club Twin Room With Marina View

A modern hotel room with a sofa, two beds, a white coffee table, and a large window.

Horizon Club Twin Room With Marina View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Marina View Suite

A hotel room with a balcony, a bed, a desk, and a chair.

Executive Marina View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Sea View King

A modern hotel room with a bed, a desk with a computer, a chair, a sofa, and a balcony with a view of the sea.

Deluxe Sea View King

9.2 out of 10
Wonderful
(44 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

A hotel room with a balcony, a sofa, a small table, and a bed.

Deluxe Sea View Twin

8.8 out of 10
Excellent
(39 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View King

A marina with boats docked, a pier, and mountains in the background.

Executive Marina View King

9.0 out of 10
Wonderful
(36 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

A modern hotel room with a wooden desk, a bed, and a balcony with a view of the ocean.

Executive Marina View Suite

8.6 out of 10
Excellent
(13 reviews)
  • Marina view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Twin

A marina with boats docked, a pier, and mountains in the background.

Executive Marina View Twin

8.8 out of 10
Excellent
(21 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Marina View Room King

A marina with boats docked, a pier, and mountains in the background.

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(32 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

A marina with boats docked, a pier, and mountains in the background.

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite King

A marina with boats docked, a pier, and mountains in the background.

One Bedroom Suite King

8.6 out of 10
Excellent
(4 reviews)
  • Bay view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Suite 1 King

A marina with boats docked, a pier, and mountains in the background.

Horizon Club Suite 1 King

9.4 out of 10
Exceptional
(8 reviews)
  • Marina view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a balcony with a view of greenery.

Deluxe Room Twin

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room King

A hotel room with a bed, a dining table with fruit, and a balcony with a pool.

Deluxe Room King

9.0 out of 10
Wonderful
(99 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

A hotel room with a wooden floor, a desk with a chair, a bed with white bedding, and a blue armchair.

Executive Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

A hotel room with a large TV, wooden furniture, a balcony with a view of the sea, and a lamp.

One Bedroom Suite Twin

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Royal Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Royal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club, Room, City View

A modern bedroom with a large bed, a grey sofa, and a wooden bench.

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located on the waterfront, Shangri-La The Marina, Cairns is in Cairns Central Business District neighborhood and is connected to a shopping center. Reef Fleet Terminal and Skyrail Rainforest Cableway Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Centenary Lakes Botanic Gardens. Crystal Cascades and Frankland Group National Park are two other places to visit that come recommended. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby. Visit our Cairns travel guide
Map
Pierpoint Road, Cairns, QLD, 4870

What's nearby

  • A large public swimming pool with people swimming and playing, surrounded by buildings and mountains in the background.
    Cairns Esplanade
    1 min walk - 0.1 miles
  • A crowded swimming pool with people enjoying the water, a lifeguard chair, and a lifeguard tower.
    Cairns Esplanade Lagoon
    2 min walk - 0.1 miles
  • A marina with several sailboats docked at the pier.
    Cairns Marlin Marina
    3 min walk - 0.2 miles
  • A narrow indoor market with various stalls selling jewelry and trinkets.
    Cairns Night Markets
    5 min walk - 0.3 miles
  • Reef Hotel Casino
    5 min walk - 0.3 miles

Getting around

  • Cairns Station
    17 min walk
  • Cairns Intl. Airport (CNS)
    14 min drive

Restaurants

  • Hilton Executive Lounge
    4 min walk
  • Dundees on the Waterfront
    3 min walk
  • Horizon Club
    1 min walk
  • McDonald's
    4 min walk
  • Salt House
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,456 square feet of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 100.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 40.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 30.00 per day. Valet parking is available for AUD 40.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk/promenade, just steps from Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway Station are also within 9 mi (15 km). Cairns Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La The Marina, Cairns Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 663 out of 1029 reviews
Rating 8 - Good. 239 out of 1029 reviews
Rating 6 - Okay. 83 out of 1029 reviews
Rating 4 - Poor. 29 out of 1029 reviews
Rating 2 - Terrible. 15 out of 1029 reviews

Reviews

Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff ,wonderful facilities and refreshments in the horizon club.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Cheryl Piret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and kind
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room with Horizon Club access. It was absolutely amazing, very relaxing and comfortable. We definitely recommend it.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and the staff very helpful.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading sone of the reviews I was a little anxious but the place is great. The staff are very accommodating, breakfast is a treat, and the on site food would put other hotels to shame ( and well priced ). The outside pool is generous with plenty of sun and for those who like to hide, shade as well. I really have nothing to complain about and would pick the hotel again if ever I am visiting Cairns. BTW, location was great too!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Xiao Jing

Liked: Cleanliness, staff & service, amenities
I had a wonderful stay. The food was delicious, beautiful marina view, which made every moment on the balcony more enjoyable. The atmosphere was relaxing, the staff were friendly. I would definitely recommend this hotel to anyone looking for premium location, great food and stunning waterfront views.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view out across the Marina, from our room. Room was spacious, with a good shower. Housekeeping was excellent. Hotel was in a good position for accessing trips, restaurants and local buses.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Aydel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! within easy access to the esplanade, the night market and the city centre.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Wendy Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views from our Horizon Club Room. Room was clean, spacious and had everything we needed. Breakfast and snacks in the club room were lovely. Unfortunately we were very sick while we were there and spent a lot of time in our room but what a place to feel ill, views from the bed cheered us up and the lady servicing the room was very helpful and provided us with extra water every day.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful site, great location, very friendly personnel, from housing staff to front desk. I would highly recommend!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

HERMIZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the shopping, clean room, staff very friendly
Stayed 4 nights in May 2026
Verified review

8/10 Good

Kaye

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We loved the central position to everything in Cairns, plus a beautiful view. Rooms very clean and fresh. Thought the hotel was dated and the swimming pool and surrounds need updating. More lifts are needed in hotel, such a very long walk to our room from lifts. But as said, the best position in Cairns.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel . Great pool and awesome location.. brekky ok . Beds are annoying on wheels as they move around though
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Per-Olov

Liked: Cleanliness, staff & service, amenities
We had a very nice stay and really recommend this hotell to anyone that want to be close to the sea and enjoy Cairns.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Thi Thanh Chau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony, wonderful view
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Mariella

Liked: Staff & service
Location was the best thing
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

sargon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good breakfast
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Alexander John Aspden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent pool area for relaxing and enjoying the warm beautiful weather. Very friendly and accommodating staff. Overall a great location to enjoy your trip!!
Room
Pool area
Room view
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Lucinda

Liked: Cleanliness, amenities, property conditions & facilities
Loved the club lounge access and the room with marina views and huge balcony was great!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location Great room! Very nice pool Enjoyed the view
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Tsubasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ocean view from the room
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly. So close to the marina if you are doing boat rides to the reef, green island, fitzroy island or any other ferries. Didn't use the pool or try breakfast but looked great!
Stayed 4 nights in May 2026