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Shangri-La The Marina, Cairns

5.0 star property
Families love this Cairns hotel for its welcoming atmosphere, refreshing pool, and breakfast with ocean views - a perfect tropical getaway spot

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Photo gallery for Shangri-La The Marina, Cairns

View from room - Shangri-La The Marina, Cairns (Cairns)
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Point of interest - Shangri-La The Marina, Cairns (Cairns)
Horizon Marina View Room Twin | Egyptian cotton sheets, premium bedding, in-room safe, desk - Shangri-La The Marina, Cairns (Cairns)
Point of interest - Shangri-La The Marina, Cairns (Cairns)
Shangri-La The Marina in Cairns offers a family-friendly atmosphere and ocean views. Enjoy international dishes at The Backyard or relax by the outdoor pool. The property features in-room WiFi, a coffee shop, and an on-site mall. Visit nearby Centenary Lakes Botanic Gardens.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Executive Marina View Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

  • Sleeps 2

View all photos for Deluxe Sea View King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View King

9.4 out of 10
Exceptional
(41 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Sea View Twin

9.0 out of 10
Wonderful
(37 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View King

Exterior

Executive Marina View King

9.0 out of 10
Wonderful
(34 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Suite

8.4 out of 10
Very good
(8 reviews)
  • Marina view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Twin

Exterior

Executive Marina View Twin

8.8 out of 10
Excellent
(18 reviews)
  • Marina view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Marina View Room King

Exterior

Horizon Club Marina View Room King

8.8 out of 10
Excellent
(30 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Exterior

Horizon Marina View Room Twin

8.8 out of 10
Excellent
(3 reviews)
  • Marina view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bedroom Suite King

Exterior

One Bedroom Suite King

9.4 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Suite 1 King

Exterior

Horizon Club Suite 1 King

9.8 out of 10
Exceptional
(6 reviews)
  • Marina view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room Twin

9.0 out of 10
Wonderful
(36 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room King

9.0 out of 10
Wonderful
(91 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Royal Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Royal Suite

  • Sleeps 2

View all photos for Horizon Club Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Suite

  • Sleeps 2

View all photos for Deluxe King Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room with Sea View

  • Sleeps 2

View all photos for Deluxe Twin Room with Sea View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room with Sea View

  • Sleeps 2

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Horizon Club King Room With Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club King Room With Marina View

  • Sleeps 2

View all photos for Horizon Club Twin Room With Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Twin Room With Marina View

  • Sleeps 2

View all photos for Executive King Room with Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive King Room with Marina View

  • Sleeps 2

View all photos for Executive Twin Room with Marina View

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room with Marina View

  • Sleeps 2

View all photos for One Bedroom Twin Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Twin Suite

  • Sleeps 2

View all photos for Horizon Club, Room, City View

Horizon Club, Room, City View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club, Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club City View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club City View Room

  • Sleeps 2

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom Suite

  • Sleeps 2

View all photos for Horizon Club Marina View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Horizon Club Marina View Room

  • Sleeps 2

View all photos for Executive Marina View Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Marina View Room

  • Sleeps 2

About the neighborhood

Located on the waterfront, Shangri-La The Marina, Cairns is in Cairns Central Business District neighborhood and is connected to a shopping center. Reef Fleet Terminal and Skyrail Rainforest Cableway Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Centenary Lakes Botanic Gardens and Crystal Cascades. Cairns Esplanade and Frankland Group National Park are two other places to visit that come recommended. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and skydiving nearby. Visit our Cairns travel guide
Map
Pierpoint Road, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade which includes a pool, swimming and a luxury hotel or resort
    Cairns Esplanade
    2 min walk - 0.1 miles
  • Cairns Marlin Marina showing a sunset and a bay or harbor
    Cairns Marlin Marina
    3 min walk - 0.2 miles
  • Esplanade Lagoon featuring general coastal views, swimming and a pool
    Esplanade Lagoon
    3 min walk - 0.2 miles
  • Reef Fleet Terminal
    2 min walk - 0.1 miles
  • Reef Hotel Casino
    5 min walk - 0.3 miles

Getting around

  • Cairns Station
    17 min walk
  • Cairns Intl. Airport (CNS)
    14 min drive

Restaurants

  • McDonald's
    4 min walk
  • Dundees on the Waterfront
    3 min walk
  • Hilton Executive Lounge
    5 min walk
  • Horizon Club
    1 min walk
  • Salt House
    4 min walk

About this property

Shangri-La The Marina, Cairns

Luxury family-friendly hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Centenary Lakes Botanic Gardens, Shangri-La The Marina, Cairns provides a poolside bar, a terrace, and a shopping mall on site. The on-site international cuisine restaurant, The Backyard, offers breakfast, lunch, dinner, light fare, and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and concierge services
  • A gift shop, a 24-hour front desk, and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 255 rooms have comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 50-inch HDTVs with cable channels
  • Balconies, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (4,456 square feet of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (43 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (38 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19.00 for children
  • Covered self parking fee: AUD 30.00 per day (in/out privileges)
  • Covered valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 30.00 per day. Valet parking is available for AUD 35.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk/promenade, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway Station are also within 9 mi (15 km). Cairns Station is 17 minutes by foot.

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Reviews

Shangri-La The Marina, Cairns Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 632 out of 1002 reviews
Rating 8 - Good. 235 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience staying at Shanghai-la The Marina. Friendly staff, comfortable room, excellent breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great property with excellent staff!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Haron

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended for the convenience and the views.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Great location and a great hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great views with a spacious room . Extremely clean and the staff were fabulous.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room,nice amenities ,lovely staff,delicious breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

NICOLA

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious room with all the amenities needed. Easy check in and special Thank you to Niklas for assisting with our bags and car, a nice warm welcome. Will definitely stay again when next in Cairns.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, amenities
Room was large and clean, hotel was nice but overall a bit dated. Good location and nice amenities.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff was excellent!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The view was fantastic. The room was clean and comfortable.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. It was close to shopping, food and tour pick-ups. I would definitely recommend this hotel !
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities
Nice place to stay , good location if you need a boat out to the reef, easy walk to shops and places to eat.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sanjit

Liked: Cleanliness, property conditions & facilities
Excellent room with great view of marina. Nice pool, gym, and ping pong table. Wish they had hot tub and soa services. Prefect location for day trips diving/ snorkeling to Great Barrier Reef. A bargain too!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities
Executive club rooms and lounge were awesome along with the staff that were extremely helpful especially Bert!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paige

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! The chef doing the egg orders was wonderful!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had every amenity. The staff was courteous and helpful. The room was very clean and well maintained as well as comfortable. The location was very convenient for tours, dining and shopping.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Amenities
Wonderful hotel, great service and facilities
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
Large clean room with balcony in quiet area overlooking pool in the distance. Comfortable bed and good shower
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool, pool bar and room overlooking the trees. We were most impressed with the customer service provided by all staff, in particular Kirin on the front desk. He was very friendly, knowledgeable and helpful. Highly recommend.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Great location, very close to the Marina. Lovely big room.and comfy bed. Great bathroom, huge bath, well thought out location of plugs for travellers We had a room overlooking the marina which I would highly recommend.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location Excellent service Great rooms
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shops & Restaurants.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shusuke

Liked: Cleanliness, amenities, property conditions & facilities
The staffs are very friendly and the prices I think are reasonable.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

laura

Liked: Cleanliness, amenities
Breakfast buffet was great, location top notch. Lounge drinks and good were excellent and the staff were extremely accommodating. Property needs updating, which according to management will happen section by section. Horizon Club rooms are worth it.
Stayed 6 nights in Dec 2025