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Sarayi Boutique Hotel

Property class: 4

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Dining - Sarayi Boutique Hotel (Palm Cove)
Rooftop pool - Sarayi Boutique Hotel (Palm Cove)
View from room - Sarayi Boutique Hotel (Palm Cove)
Point of interest - Sarayi Boutique Hotel (Palm Cove)
Room - Sarayi Boutique Hotel (Palm Cove)
Located close to Palm Cove Beach and Kewarra Beach, Sarayi Boutique Hotel provides an adjacent golf course, a rooftop terrace, and a coffee shop/cafe. With amenities like a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. The on-site restaurant, The Underground, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and laundry facilities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
  • Business services

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Room options

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Showing 8 of 8 rooms

View all photos for Studio Room - Pet friendly

View from room

Studio Room - Pet friendly

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 1 Twin Bed

View all photos for Hotel Room

Room

Hotel Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom Apartment - No Pets

Room

Mountain View One Bedroom Apartment - No Pets

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Apartment - No Pets

View from room

Ocean View One Bedroom Apartment - No Pets

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Spa One Bedroom Apartment - No Pets

Bathroom

Ocean View Spa One Bedroom Apartment - No Pets

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room (Not Pet-Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for One-Bedroom Apartment with Ocean View and Spa Bath (No Pets!)

A hotel room with a bed, a nightstand, a mirror, a painting of a sailboat, and a teal throw blanket.

One-Bedroom Apartment with Ocean View and Spa Bath (No Pets!)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

One Bedroom Apartment with Mountain View

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Located in Palm Cove, a neighborhood in Cairns, Sarayi Boutique Hotel is next to a golf course and on the beach. Kuranda Original Rainforest Markets and Smithfield Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Palm Cove Beach and Kewarra Beach. Don't miss out on a visit to Kuranda Koala Gardens. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours and rock climbing. Visit our Cairns travel guide
Map
95 Williams Esplanade, Palm Cove, QLD, 4879

What's nearby

  • A beach with palm trees and mountains in the background.
    Palm Cove Beach
    2 min walk - 0.1 miles
  • A coral reef with various coral formations and clear turquoise water.
    Macalister Range National Park
    3 min drive - 1.4 miles
  • Palm Cove Jetty
    11 min walk - 0.6 miles
  • Back Shot Beach
    18 min walk - 1.0 mile
  • Buchan Point
    3 min drive - 1.8 miles

Getting around

  • Redlynch Station
    21 min drive
  • Cairns Intl. Airport (CNS)
    27 min drive

Restaurants

  • Nu Nu Restaurant
    10 min walk
  • Palm Cove Tavern
    8 min walk
  • Burger Inn
    10 min drive
  • Trinity Beach Tavern
    11 min drive
  • The Bluewater Tavern
    11 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Underground

Things to do

  • 9-hole adjacent golf course
  • Outdoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 15.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: AUD 31.00 per person (one-way)
  • Airport shuttle fee per child: AUD 15.50 (one-way), (from 2 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Sarayi Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Sarayi Boutique Hotel pet-friendly?

Yes, Sarayi Boutique Hotel allows cats and dogs (limit 2 total).

How much is parking?

Self parking is free at this property.

What time is check-in at Sarayi Boutique Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sarayi Boutique Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Sarayi Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 31.00 per person applies.

Where is Sarayi Boutique Hotel located?

Located in Palm Cove, this beachfront hotel is next to a golf course and within 3 mi (5 km) of Palm Cove Beach and Kewarra Beach. Smithfield Shopping Centre and Skyrail Rainforest Cableway Station are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sarayi Boutique Hotel Reviews

8.2

Very Good

8.2

Cleanliness

9.4

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 167 out of 451 reviews
Rating 8 - Good. 175 out of 451 reviews
Rating 6 - Okay. 67 out of 451 reviews
Rating 4 - Poor. 31 out of 451 reviews
Rating 2 - Terrible. 11 out of 451 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic customer service
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Unit was clean and had what we needed. But outside needed cleaning up.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
A bit old and needs uplift
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

No TV reception in first room so had to shift rooms. Second room TV on strange angle facing to ceiling. Suggest wall mount.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Hotel ist renovierungbedürftig. Für eine Nacht akzeptabel. Emfang sehr freundlich.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn't answer the phone during the day
Stayed 3 nights in Jun 2022
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Location great. Beds comfy. On arrival no advice on room eg milk in fridge. Empty water bottle in fridge. No bin in toilets. No water tumblers. Rooms very plain no lounge chair in room. Mo compendium for information. Room does not look 4 starand very unlike websire photos. Pool was clean but all deserted no shade or shelter around pool. Undergoing renovations to one area which should be divulged on booking. No on sight restaurant as advertised. Total waste of money for the amiunt i paid.
Stayed 3 nights in Apr 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
It is a clean room with a comfortable bed and a hotel with good coffee cups and in the middle of Palm Cove.
Stayed 1 night in Mar 2022
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
great location great staff grear food at the Underground. It will be good when the renos are finished
Stayed 1 night in Mar 2022
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
Great location on the beach front. Didn’t see any staff, got our key from a lock-box.
Stayed 1 night in Feb 2022
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
More cheap, than Boutique! Abandoned reception and restaurant gave a twilight zone feel. No blanket, dirty cups. No extra pillows. With an outdoor area ripe for a warm tv makeover series.
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very clean room, good value.
Stayed 1 night in Feb 2022
Verified review

6/10 Okay

Liked: Cleanliness
Location is excellent. Room was more dated than the photos depicted.
Stayed 2 nights in Feb 2022
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Stay was good except did not get room that was booked
Stayed 1 night in Jan 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unfair and a little sneaky when booking I booked two beds as I was staying with my 25 yr old son but when I got there she charged me an extra $40 to make up the extra bed. Very disappointed ☹️
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room..... N the young lady that works there made the stay very pleasant!! She deserves a payrise!!
Stayed 4 nights in Nov 2021
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Positives - Great location and king bed was comfy. Negatives - Reception was unattended for over 20mins. Phone calls were not answered, had to search for the only person working, and they were servicing a room. Smelly room, very tired, needs a major facelift.
Stayed 1 night in Oct 2021
Verified review

6/10 Okay

Lovely location but slightly let go.
Stayed 4 nights in Sep 2021
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
Disappointing return to this hotel. We remember many years ago that it was excellent but now it is very tired and needs a major refurbishment. It is obviously being run on a shoestring and it shows. Shame as it is in a prominent position and worthy of being returned to its former high standard.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I love this property! It’s in an excellent location, right in the middle of Williams Esplanade. The rooms I’ve stayed in are very spacious and have everything you need – crockery, microwave, fridge, coffee/tea…and more. The staff were friendly, and always super helpful and accommodating. Sure there’s a few things that may need to be upgraded, but considering the last year and a half we’ve had, it’s more than understandable. The pool on the roof is a real treat. It’s a great place to catch the last of the day’s sun, with a gorgeous view, and more often than not I had it to myself. Bliss. My room was on the ground floor off the lobby, and I left the courtyard door open to sleep to the sound of the ocean. Palm Cove is a little treasure of a place and Sarayi is a great find and value for money (especially outside peak months July-August)
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Everything was tired and needed repair. The wifi was down on both days of our stay.
Stayed 2 nights in Jul 2021
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Room was not ready at 4pm!
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like other reviews we found the accommodation basic. Apparently this is what you get for $200 a night at Palm Cove. Now we know we need to pay more for well maintained and properly cleaned accommodation. If you just want a bed and basic NO FRILLS then that is OK, but for this business to claim they are 4.5 stars is false advertising.
Stayed 3 nights in Jun 2021
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
Aircon faulty. Generally run down property. Cheap bedding.
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
A unique place and close to the beach.
Stayed 1 night in May 2021