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Crystalbrook Riley

5.0 star property
This tranquil retreat near Cairns Esplanade offers a perfect balance of relaxation and exploration, with Asian dining, pool lounging, and shopping just steps away

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Photo gallery for Crystalbrook Riley

Resort Suite | Premium bedding, in-room safe, desk, blackout drapes - Crystalbrook Riley (Cairns)
2 bars/lounges, rooftop bar - Crystalbrook Riley (Cairns)
Panoramic Bath | Premium bedding, in-room safe, desk, blackout drapes - Crystalbrook Riley (Cairns)
2 bars/lounges, rooftop bar - Crystalbrook Riley (Cairns)
Balcony - Crystalbrook Riley (Cairns)
Crystalbrook Riley offers luxury on the Cairns waterfront. Enjoy ocean views, dine on Asian specialties at Paper Crane, and relax by the outdoor pool with cabanas and sun loungers. The spa offers rejuvenating treatments after a day of exploration.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout drapes

Resort King

9.4 out of 10
Exceptional
(19 reviews)
  • Resort view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

8.6 out of 10
Excellent
(33 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

9.8 out of 10
Exceptional
(17 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Sea King

View from room

Sea King

9.6 out of 10
Exceptional
(21 reviews)
  • Sea view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Sea

Panoramic Sea | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Sea

9.2 out of 10
Wonderful
(20 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room - Urban View

Premium bedding, in-room safe, desk, blackout drapes

Family Room - Urban View

  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout drapes

Family Room (Resort View)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Bath

Panoramic Bath | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Bath

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Suite

Resort Suite | Premium bedding, in-room safe, desk, blackout drapes

Resort Suite

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout drapes

Sea Suite

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite

Premium bedding, in-room safe, desk, blackout drapes

Urban Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort Double Double

Resort Double Double | Premium bedding, in-room safe, desk, blackout drapes

Resort Double Double

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Riley Suite

Riley Suite | Premium bedding, in-room safe, desk, blackout drapes

Riley Suite

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, Crystalbrook Riley is near the airport and by the ocean. Cairns Regional Gallery and Copperlode Dam are local landmarks, and travelers looking to shop may want to visit Cairns Night Markets and Cairns Central Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Cazaly's Stadium or Barlow Park. Visit our Cairns travel guide
Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade which includes a pool, swimming and a luxury hotel or resort
    Cairns Esplanade
    1 min walk - 0.1 miles
  • Cairns Night Markets showing markets as well as a small group of people
    Cairns Night Markets
    8 min walk - 0.5 miles
  • Esplanade Lagoon featuring general coastal views, swimming and a pool
    Esplanade Lagoon
    8 min walk - 0.5 miles
  • Cairns Marlin Marina showing a sunset and a bay or harbor
    Cairns Marlin Marina
    11 min walk - 0.6 miles
  • Reef Fleet Terminal
    13 min walk - 0.7 miles

Getting around

  • Cairns Station
    19 min walk
  • Cairns Intl. Airport (CNS)
    10 min drive

Restaurants

  • Muddy's Cafe
    4 min walk
  • Atrium
    3 min walk
  • Villa Romana
    6 min walk
  • La Pizza
    6 min walk
  • Cc’s Bar And Grill
    6 min walk

About this property

Crystalbrook Riley

Luxury hotel near Cairns Esplanade
Reef Fleet Terminal is located near Crystalbrook Riley, which provides a poolside bar, a garden, and dry cleaning/laundry services. Indulge in a facial, a body scrub, and a body treatment at the onsite spa. The on-site Asian cuisine restaurant, Paper Crane, offers breakfast, lunch, dinner, light fare, and ocean views. In addition to 2 bars and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with cabanas and sun loungers
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and concierge services
  • Tour/ticket assistance, a billiards/pool table, and massage treatment rooms
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 311 rooms boast comforts such as premium bedding and first-run movies, as well as thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • 2 bathrooms with eco-friendly toiletries and hair dryers
  • 55-inch flat-screen TVs with Netflix, digital channels, and first-run movies
  • Wardrobes/closets, eco-friendly cleaning products, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 21 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Calypso Club
  • Paper Crane
  • Paper Crane Pool Side
  • Rocco

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • At least 80% of food locally-sourced
  • Built in 2018
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • First-run movies
  • iPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
  • Self parking fee: AUD 20.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort

Frequently asked questions

Does Crystalbrook Riley have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–9 PM.

Is Crystalbrook Riley pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 20.00 per day.

What time is check-in at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crystalbrook Riley?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Crystalbrook Riley located?

Located in Cairns Central Business District, this luxury hotel is steps from Muddy's Playground and Cairns Esplanade. St Monica's Cathedral and Bulmba-ja Arts Centre are also within 5 minutes. Cairns Station is 19 minutes by foot.

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Reviews

Crystalbrook Riley Reviews

9.2

Wonderful

9.4

Cleanliness

10

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 711 out of 1001 reviews
Rating 8 - Good. 179 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, room and staff are awesome
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ralph

Yes the ocean view was lovely, did not use the spa!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms pool was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jared

Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic - spacious, clean and comfortable with great views of the pool and esplanade. Crystalbrook Riley is always a great place to stay and unwind in Cairns.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good pool with views and good location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room overlooking pool and the sea. Large shower room with high powered shower. Amazing pool area with sandy beach on one side. Plenty of loungers and sunshades. Fabulous
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jean-Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot. Everything is easy and close by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, very friendly and helpful staff, everything surpassed our expectations of a resort hotel. This was our first stay in a Crystalbrook hotel. Would book again
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities, love the pool area sensational
Relaxing by the pool Crystalbrook Riley you are sensational ❤️
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
great location and quality accommodation
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
The staff was great and the property was beautiful!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Alexia Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 - Absolutley amazing stay - staff were perfect - everything was clean and neat and pool was also clean and wasnt over run with guests - could have afew more lounges around the pool but then again you dont want it to crowded room service was a bit $$ for the serving sizes but taste made up for that 100% I wouldnt stay anywhere else
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
The hotel was very comfortable, clean and airy. The staff was extremely helpful with directions and helping us make plans. The location was excellent for all activities and dining.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Clean was clean and spacious. The staff was helpful . The location was within walking distance of the restaurants and port.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Good view, lovely swimming pools, pool open from 6am to 9pm. Was great to sit on loungers at end of day with a drink. Comfortable bed, mini bar fridge, clean rooms. Friendly helpful staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff excellent, food excellent, room always very clean and very comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

NADER

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Crystalbrook Riley in Cairns. The room was very clean, specious and luxurious. Our view of the pool and ocean were very nice and it was only 15 minutes walk from the main marina, where all of the restaurants and excursion boats are located. The pool was also very nice with nice views of the ocean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Moon Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very relax and staffs are friendly. Everything is near by and easy to walk around. Highly recommend to stay here.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jacqui

Liked: Amenities
Room service staff atmosphere restaraunts pool clean and location all amazing.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Great location on the esplanade, excellent facility, clean, good service
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were most helpful and polite. Would have liked our own outside space .
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great pool
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff extremely helpful and kind. Location great for the marina. We enjoyed the poolside service too.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Great experience. Pristine rooms. Great pool areas. Perfect location to the town center but still a bit on the outskirts which gives calmness. Left wishing we had booked another night
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Riley. Beautiful property, well appointed and large room, very clean, well located and easily walkable. The coup de grace was the excellent and pleasant service we received from everyone on their staff, and especially from Cameron who gave great restaurant and tour tips. A great experience!
Stayed 5 nights in Dec 2025