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Pullman Reef Hotel Casino

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City view from property - Pullman Reef Hotel Casino (Cairns)
Minibar, in-room safe, desk, iron/ironing board - Pullman Reef Hotel Casino (Cairns)
A hotel room with a balcony, a bed, a sofa, a small table, and a chair. - Pullman Reef Hotel Casino (Cairns)
A modern bathroom with a large bathtub, a towel hanging on a rack, and a view of a balcony with a table and chairs. - Pullman Reef Hotel Casino (Cairns)
A spacious indoor area with multiple seating arrangements, a central bar, and a distinctive ceiling design. - Pullman Reef Hotel Casino (Cairns)
Luxury
5.0 star property
9.4

Exceptional

Waterfront haven with rooftop terrace

Panoramic harbor views unfold from private balconies overlooking Trinity Inlet and Cairns Esplanade. Downstairs, restaurants serve fresh cuisine while the sparkling outdoor pool offers a refreshing retreat. After sunset, the sophisticated casino beckons with gaming tables and entertainment.

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa | Minibar, in-room safe, desk, iron/ironing board

Junior King Suite, City Views, 1 king bed with double spa

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

9.4 out of 10
Exceptional
(64 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

A hotel room with a large bed, a desk, a chair, a sofa, and a balcony with a view of a lake and mountains.

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, Pullman Reef Hotel Casino is in the entertainment district and on the waterfront. Esplanade Lagoon is a popular area attraction and if an activity is on the agenda, Reef Fleet Terminal and Cairns Marlin Marina are worth checking out. Traveling with kids? Consider The Cultural Place, or check out an event or a game at Barlow Park. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. Visit our Cairns travel guide
Map
35-41 Wharf Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade
    Cairns Esplanade
    2 min walk - 0.1 miles
  • Esplanade Lagoon
    Esplanade Lagoon
    6 min walk - 0.4 miles
  • Cairns Convention Centre, Queensland: Aerial Photo of Iconic Architecture, Urban Landscape, Waterfront, and City Infrastructure in Tropical North Queensland, Australia
    Cairns Convention Centre
    6 min walk - 0.4 miles
  • Cairns Marlin Marina
    Cairns Marlin Marina
    6 min walk - 0.4 miles
  • Reef Hotel Casino
    3 min walk - 0.2 miles

Getting around

  • Cairns Station
    16 min walk
  • Cairns Intl. Airport (CNS)
    13 min drive

Restaurants

  • Hilton Executive Lounge
    3 min walk
  • Dundees on the Waterfront
    5 min walk
  • Bar 36
    2 min walk
  • Cafe Sunrise
    3 min walk
  • Merchant Artisan Food & Coffee
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square feet of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,080 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Pullman Reef Hotel Casino have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–10:00 PM.

Is Pullman Reef Hotel Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 12.00 per night. Valet parking is available for AUD 20.00 per night.

What time is check-in at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pullman Reef Hotel Casino?

Check-out is at 11 AM.

Where is Pullman Reef Hotel Casino located?

This family-friendly Cairns hotel is located on the waterfront, just steps from Reef Hotel Casino and Cairns Esplanade. Reef Fleet Terminal and Esplanade Lagoon are also within 10 minutes. Cairns Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pullman Reef Hotel Casino Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 730 out of 1006 reviews
Rating 8 - Good. 221 out of 1006 reviews
Rating 6 - Okay. 40 out of 1006 reviews
Rating 4 - Poor. 9 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

Reviews

Verified

8/10 Good

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, great location, good breakfast.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, friendly staff. Really enjoyed.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking diatance to the harbour with lots of restaurants. Friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ANDREW Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms very clean and comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Davoud

Liked: Cleanliness, property conditions & facilities
Excellent hotel, excellent staff and excellent location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities
The staff were very helpful rooms clean recommended
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Great location, staff were all friendly and our suite was amazing, highly recommend!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful from check in to check out. Great welcoming staff,
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

HUGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level 4 had a spa bath and view of the treetops and mountains
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Enitza Damaris George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was simply fantastic! Knowledgeable and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Everyone I met were so friendly and helpful!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Vinita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The staff was very helpful.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Reef Casino is an excellent place to stay. Only a short walk to the city center, yet still quiet.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good breakfast, room for improvement in furniture/blind maintenance
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay , great view over water,excellent facilities.loved the Sauna and pool. Reception Manager on our arrival very accomodating and all staff very welcoming,friendly .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was great and all the staff were very friendly!! Would definitely recommend staying here.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Joyce M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel

Wonderful staff, very friendly and efficient. The rooms are spacious and well kept. Would come back to this hotel again.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Laurence

Liked: Cleanliness, staff & service, amenities
Nice room bit dated
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, the room was clean and the staff were friendly.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean, the staff was great, the breakfast was awesome for us because there was healthy options, but the view from our room was just looking straight out at another hotel that had a noisy bar at night.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax an unwind in comfort with everything close that one could ask for
Stayed 1 night in Jun 2025
Verified

8/10 Good

alan

Liked: Staff & service, amenities
The room was not very clean. It is not a 5 star hotel. Location is great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do it! Book here

Fantastic service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
Such a consistently great location to stay - beautiful room upgraded to garden view room with balcony - perfect
Stayed 1 night in May 2025