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The Reef Hotel Casino Cairns - Handwritten Collection

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A rooftop pool area with a large glass dome structure, surrounded by palm trees and modern buildings. - The Reef Hotel Casino Cairns - Handwritten Collection (Cairns)
A spacious indoor area with multiple seating arrangements, a central bar, and a distinctive ceiling design. - The Reef Hotel Casino Cairns - Handwritten Collection (Cairns)
A modern bathroom with a large bathtub, a towel hanging on a rack, and a view of a balcony with a table and chairs. - The Reef Hotel Casino Cairns - Handwritten Collection (Cairns)
A modern building with a sign for 'SDY KITCHEN STREET POOL'. - The Reef Hotel Casino Cairns - Handwritten Collection (Cairns)
A hotel room with a balcony, a bed, a sofa, a small table, and a chair. - The Reef Hotel Casino Cairns - Handwritten Collection (Cairns)
Luxury
5.0 star property
9.4

Exceptional

Waterfront haven with rooftop terrace

Panoramic harbor views unfold from private balconies overlooking Trinity Inlet and Cairns Esplanade. Downstairs, restaurants serve fresh cuisine while the sparkling outdoor pool offers a refreshing retreat. After sunset, the sophisticated casino beckons with gaming tables and entertainment.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior King Suite, City Views, 1 king bed with double spa

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of the city.

Junior King Suite, City Views, 1 king bed with double spa

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

A hotel room with two beds, a ceiling fan, a TV, and a balcony with a view of other buildings.

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

A hotel room with a bed, a desk, a chair, a ceiling fan, and a view of buildings.

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

A hotel room with a bed, a TV, a desk with a chair, a balcony with a view, and a ceiling fan.

Superior room, 1 King Size Bed, City Views with Spa bath

9.4 out of 10
Exceptional
(69 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Deluxe King Room, Park View, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

A hotel room with a large bed, a desk, a chair, a sofa, and a balcony with a view of a lake and mountains.

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(10 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, The Reef Hotel Casino Cairns - Handwritten Collection is in the entertainment district and on the waterfront. Cairns Esplanade Lagoon is a popular area attraction and if an activity is on the agenda, Reef Fleet Terminal and Cairns Marlin Marina are worth checking out. Traveling with kids? Consider Bulmba-ja Arts Centre, or check out an event or a game at Barlow Park. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby. Visit our Cairns travel guide
Map
35-41 Wharf Street, Cairns, QLD, 4870

What's nearby

  • A swimming pool with wind sculptures, a covered pavilion, palm trees, and a sunset sky.
    Cairns Esplanade Lagoon
    5 min walk - 0.3 miles
  • A beach with a lifeguard tower, palm trees, and a swimming pool.
    Cairns Esplanade
    5 min walk - 0.3 miles
  • An industrial area with a large white building with a curved roof, surrounded by green fields and a body of water with boats.
    Cairns Convention Centre
    6 min walk - 0.4 miles
  • A marina with numerous boats docked, a large cruise ship, and a cityscape with buildings and mountains in the background.
    Cairns Marlin Marina
    6 min walk - 0.4 miles
  • Reef Hotel Casino
    3 min walk - 0.2 miles

Getting around

  • Cairns Station
    16 min walk
  • Cairns Intl. Airport (CNS)
    13 min drive

Restaurants

  • Hilton Executive Lounge
    3 min walk
  • Dundees on the Waterfront
    5 min walk
  • Hemingway’s Brewery
    4 min walk
  • Bar 36
    3 min walk
  • Cafe Sunrise
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (AUD 12 per night)
  • Valet parking on site (AUD 20 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; AUD 39 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Flinders Bar and Grill
  • Merchant Cafe
  • Soy Kitchen Street Food
  • Tamarind

Things to do

  • 38 gaming tables
  • 455 slot machines
  • Billiards/pool table
  • Casino (26,566 square feet of space)
  • Evening entertainment
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,080 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does The Reef Hotel Casino Cairns - Handwritten Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–10:00 PM.

Is The Reef Hotel Casino Cairns - Handwritten Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 12.00 per night. Valet parking is available for AUD 20.00 per night.

What time is check-in at The Reef Hotel Casino Cairns - Handwritten Collection?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Reef Hotel Casino Cairns - Handwritten Collection?

Check-out is at 11 AM.

Where is The Reef Hotel Casino Cairns - Handwritten Collection located?

This family-friendly Cairns hotel is located on the waterfront, within a 5-minute walk of Reef Hotel Casino and Reef Fleet Terminal. Cairns Esplanade and Cairns Esplanade Lagoon are also within 10 minutes. Cairns Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Reef Hotel Casino Cairns - Handwritten Collection Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was central to everything, staff were helpful and friendly. Room was beautiful and spacious and balcony with pool view perfect. Also several restaurants and bars to choose from.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Lachlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, got to watch a cruise liner slowly come into port from my room balcony. In a quiet spot of Cairns, barely any traffic so very peaceful. Rooms are quite spacious, the shower even has a bench in there to really relax! Conveniently next to the marina if you’re going on a barrier reef trip, short walk to all the restaurants and cafes too.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and facilities in house... highly recommended 👌
Stayed 2 nights in May 2026
Verified review

8/10 Good

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious room, great location, good breakfast.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have preferred a buffet breakfast but the Alacarte was very nice .Katrin at breakfast was wonderful and looked after us really well. All the staff from reception to housekeeping to hospitality were especially helpful. There is a Woolworths just around the corner and the bus terminal is a comfortable walk, even for us seniors. The rooms were spacious and the bathroom had a separate toilet with basin. body wash shampoo and conditioner were on the wall dispensers which was very convenient. Lifts were prompt even though the hotel was at capacity. Generally a great hotel in a convenient location with great staff. We will stay here again!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, friendly staff. Really enjoyed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Davoud

Liked: Cleanliness, property conditions & facilities
Excellent hotel, excellent staff and excellent location.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Nice room, suite had a great balcony but the constant fan noise at the pool was a downer!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Niamh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big comfortable bedroom. Extremely helpful concierge (both gentlemen we dealt with). Excellent location for trips to barrier reef and good restaurants hereby. Very nice outdoor pool area.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking diatance to the harbour with lots of restaurants. Friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ANDREW Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms very clean and comfortable
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
It was luxurious and beautiful.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities
The staff were very helpful rooms clean recommended
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Great location, staff were all friendly and our suite was amazing, highly recommend!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was wonderful from check in to check out. Great welcoming staff,
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Everyone I met were so friendly and helpful!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Vinita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The staff was very helpful.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Reef Casino is an excellent place to stay. Only a short walk to the city center, yet still quiet.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Enitza Damaris George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was simply fantastic! Knowledgeable and friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

HUGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level 4 had a spa bath and view of the treetops and mountains
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The view from our room was great and all the staff were very friendly!! Would definitely recommend staying here.
Stayed 5 nights in May 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good breakfast, room for improvement in furniture/blind maintenance
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again, the room was clean and the staff were friendly.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Laurena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and wonderful staff.
Stayed 2 nights in Apr 2024