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Pacific Hotel Cairns

4.5 star property
Travelers can take a refreshing dip in the outdoor pool or step out to explore nearby attractions from this well-positioned Cairns hotel

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Photo gallery for Pacific Hotel Cairns

Reception - Pacific Hotel Cairns (Cairns)
Superior King Balcony Suite | Balcony view - Pacific Hotel Cairns (Cairns)
Outdoor pool, pool umbrellas, sun loungers - Pacific Hotel Cairns (Cairns)
Lobby sitting area - Pacific Hotel Cairns (Cairns)
In-room safe, blackout drapes, iron/ironing board, free WiFi - Pacific Hotel Cairns (Cairns)
Pacific Hotel Cairns is steps from the Night Markets, offering amenities like dry cleaning and in-room WiFi. Guests can relax by the outdoor pool, grab a drink at the vibrant bar, or dine at the on-site restaurant. Visitors praise the helpful staff and location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior King Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Room

8.4 out of 10
Very good
(89 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe King Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe King Balcony Room

8.6 out of 10
Excellent
(49 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior King Balcony Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Suite

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Luxury Suite

Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Luxury Suite

8.8 out of 10
Excellent
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive King Room

Executive King Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room

8.8 out of 10
Excellent
(55 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium King Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium King Balcony Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Balcony Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Balcony Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Twin Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Twin Balcony Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, Pacific Hotel Cairns is in the entertainment district and near the beach. Cairns Marlin Marina and Cairns Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Night Markets and Cairns Central Shopping Centre. Cairns Esplanade and Cairns Convention Centre are two other places to visit that come recommended. With scuba diving, snorkeling, and sailing nearby, you'll find plenty of adventures in the water. Visit our Cairns travel guide
Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade
    Cairns Esplanade
    1 min walk - 0.0 miles
  • Cairns Marlin Marina
    Cairns Marlin Marina
    5 min walk - 0.3 miles
  • Cairns Night Markets
    Cairns Night Markets
    5 min walk - 0.3 miles
  • Cairns Convention Centre, Queensland: Aerial Photo of Iconic Architecture, Urban Landscape, Waterfront, and City Infrastructure in Tropical North Queensland, Australia
    Cairns Convention Centre
    8 min walk - 0.5 miles
  • Cairns Central Shopping Centre
    Cairns Central Shopping Centre
    10 min walk - 0.6 miles

Getting around

  • Cairns Station
    14 min walk
  • Cairns Intl. Airport (CNS)
    13 min drive

Restaurants

  • Hilton Executive Lounge
    2 min walk
  • McDonald's
    3 min walk
  • Horizon Club
    3 min walk
  • Dundees on the Waterfront
    4 min walk
  • Bar 36
    1 min walk

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Novotel Cairns Oasis Resort
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  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 945 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Pacific Hotel Cairns have a pool?

Yes, this property has an outdoor pool.

Is Pacific Hotel Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for AUD 15 per day. Limited spots are available.

What time is check-in at Pacific Hotel Cairns?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pacific Hotel Cairns?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Pacific Hotel Cairns located?

Located in Cairns Central Business District, this luxury hotel is within a 10-minute walk of Cairns Esplanade, Cairns Night Markets, and Cairns Marlin Marina. Cairns Convention Centre and Cairns Central Shopping Centre are also within 10 minutes. Cairns Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Hotel Cairns Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 490 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

Verified

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location
Stayed 1 night in May 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Room was clean and well appointed. Staff lovely. Pool was lovely and you can't beat the buffet breakfast at Bushfires. Will definitely stay again.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Julie

Staff were great and location was good.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and well located.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was helpful and friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pacific staff who greeted us were friendly, professional and made sure our check in was smooth. One of our party was mobility impaired and the staff went out of their way to assist. The hotel is in a great location, close to the city, restaurants and the waterfront. The room was really comfortable, very clean & we will be back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were a great help in our needs working with Expedia. Super location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a quite area, but still very close to the lagoon and various dining areas.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service
Great view. Clean room. Helpful and friendly staff. Breakfast was good.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent.. close to the wharf,restaurants, shopping, transportation.. good location for tours… breakfast and dinner available at the restaurant with quality food choices.. attentive staff ..very clean and with elevator.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location easy to find, plenty of parking, and cleanliness around the premises. We would definitely stay here again in the future.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Farhang

Liked: Cleanliness, amenities, property conditions & facilities
ROOMS WERE CLEAN AND ROOMY. STAFF WERE COURTEOUS. BEDS WERE COMFORTABLE.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

sandra

Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous Staff great Clean Great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chris T

Liked: Cleanliness, staff & service, amenities
Great location, Clean room, Good price!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great for exploring
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Great staff. Rooms spacious and well equipped . Hotel near all sites and port for boat trips.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were always lovely
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great staff clean room good breakfast no complaints
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Lovely room, great view to the marina and sea. Excellent location close to marina and many restaurants and the esplanade lagoon!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Natascha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a very central location.
View from our balcony
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and the location was brilliant.
Stayed 9 nights in Sep 2025
Verified

8/10 Good

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Bedroom was spacious and clean. Location is excellent. Bathroom was a bit dated. There is no bar in the hotel but there are plenty of bars and restaurants nearby.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Nusrat

Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice. Location wise very good. Value for money
Stayed 1 night in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
The room was clean, comfortable and spacious. Bathroom particularly could use a spruce up but a great hotel.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in central Cairns, great restaurants nearby and close to wharf -covered pool -comfortable bed
Stayed 1 night in Sep 2025