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Aparthotel

Citysider Cairns

Property class: 3.5

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Photo gallery for Citysider Cairns

A multi-story building with a sign for CitySider, indicating it is a holiday apartment complex. - Citysider Cairns (Cairns)
A swimming pool with a sunshade, lounge chairs, and tropical plants. - Citysider Cairns (Cairns)
A modern kitchen with white cabinetry, a stove, a microwave, and a window with a view of greenery outside. - Citysider Cairns (Cairns)
A modern living room with a glass dining table, two sofas, and a television. - Citysider Cairns (Cairns)
One Bedroom Apartment with Pool View | Living area - Citysider Cairns (Cairns)
Cairns Esplanade and Cairns Marlin Marina are located near Citysider Cairns, which provides a terrace, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Two Bedroom Apartment

A living room with a sofa, coffee table, and a dining table with chairs. There is a TV on a stand, a ceiling fan, and a window with curtains.

Two Bedroom Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Apartment

A bright, well-lit room with a dining table, white chairs, a sofa, a ceiling fan, and a TV on a wooden stand.

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Apartment with Pool View

One Bedroom Apartment with Pool View | Living area | 32-inch LCD TV with digital channels, TV, Netflix

One Bedroom Apartment with Pool View

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for One Bedroom Apartment With Pool View

In-room safe, iron/ironing board, cribs (surcharge)

One Bedroom Apartment With Pool View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Apartment

In-room safe, iron/ironing board, cribs (surcharge)

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Apartment

In-room safe, iron/ironing board, cribs (surcharge)

Two Bedroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, Citysider Cairns is near the airport and near the beach. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade. Looking to enjoy an event or a game while in town? See what's happening at Barlow Park or Cazalys Stadium. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Cairns travel guide
View more Aparthotels in Cairns
Map
17A Upward Street, Cairns, QLD, 4870

What's nearby

  • A large public swimming pool with people swimming and playing, surrounded by buildings and mountains in the background.
    Cairns Esplanade
    10 min walk - 0.5 miles
  • A train carriage with red seats and windows.
    Cairns Central Shopping Centre
    11 min walk - 0.6 miles
  • A crowded swimming pool with people enjoying the water, a lifeguard chair, and a lifeguard tower.
    Cairns Esplanade Lagoon
    18 min walk - 1.0 mile
  • A marina with several sailboats docked at the pier.
    Cairns Marlin Marina
    4 min drive - 1.4 miles
  • Cairns Performing Arts Centre
    10 min walk - 0.5 miles

Getting around

  • Cairns Station
    14 min walk
  • Cairns Intl. Airport (CNS)
    9 min drive

Restaurants

  • Muddy's Cafe
    12 min walk
  • Milk and Honey Flow Cafe
    15 min walk
  • McDonald's
    8 min walk
  • Cafe China on Mulgrave Road
    12 min walk
  • Moku Bar + Grill
    15 min walk

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 20 km
  • Train station pick-up and drop-off shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Car not required
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 75 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Library
  • Netflix
  • Streaming services

Outdoor areas

  • Barbecue grill
  • Furnished balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards

General

  • 3 buildings
  • 3 floors
  • 41 units
  • Access via exterior corridors
  • Built in 1993
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
The front desk is open daily from 9:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night
Cribs (infant beds) are available for AUD 75 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 75 per stay
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for splitting or joining beds in the guestrooms.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Citysider Cairns have a pool?

Yes, this property has an outdoor pool.

Is Citysider Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Citysider Cairns?

Check-in start time: 2 PM; Check-in end time: 4:00 PM.

What time is check-out at Citysider Cairns?

Check-out is at 10 AM.

Where is Citysider Cairns located?

Located in Cairns Central Business District, this aparthotel is within a 10-minute walk of Cairns Private Hospital and Cairns Esplanade. Icon Cancer Centre Cairns and Cairns Performing Arts Centre are also within 15 minutes. Cairns Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citysider Cairns Reviews

9.0

Wonderful

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 88 out of 163 reviews
Rating 8 - Good. 58 out of 163 reviews
Rating 6 - Okay. 15 out of 163 reviews
Rating 4 - Poor. 2 out of 163 reviews
Rating 2 - Terrible. 0 out of 163 reviews

Reviews

Verified review

10/10 Excellent

Sean

Liked: Cleanliness, check-in, communication, listing accuracy
The staff were excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, check-in, communication, listing accuracy
The suite was clean and well appointed. The manger was friendly and helpful. It was a a nice quiet place to stay.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Kyle

Liked: Cleanliness, check-in, communication, listing accuracy
Nice, clean and spacious. About a 15 minute walk into central part of town.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, check-in, communication, listing accuracy
The host was very friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness
Disliked: Check-in
Clean facility, great location, somewhat reasonable rates. Only issue was with check-in, where it was difficult to understand all of the information given in two minutes. Also could have used a bit more supplies in the unit, instead of having to keep going to the front desk. Nice to have the gated entrance.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, check-in, communication, listing accuracy
Quiet and safe. Ground area was very clean
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Rebecca

Liked: Cleanliness, check-in, communication, listing accuracy
Friendly and welcoming host. Apartment was clean and fresh linen and towels provided. Very basic accommodation in terms of what is provided to guests. We understood that it’s self catering but there are very few utensils and equipment which makes it hard eg. no baking tray for the oven, not much cutlery and crockery, hardly any tools to cook with, no washing up liquid or dishwasher tablets or left over condiments, oil, foil or cling film etc so needed to buy everything. What’s there is old or basic.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

RuMaNa

Liked: Cleanliness, property conditions & facilities
Clean room, helpful staff, amenities, location everyone was extra ordinary. Felt like home.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were lovely, helpful and friendly and they couldn't do enough to make me feel welcome and to enjoy my time in Cairns.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Shireesh

Disliked: Listing accuracy
Clean and comfortable accommodation. Would be good if they charge a few dollars more than look to make money by charging for Toilet rolls, body wash soap etc (they only provided 1 very small tablet of body wash soap)
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleanliness Spacious Well equipped Especially having a washing machine and Drier. Friendly Staff Enjoyable Stay Rela xing
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities, communication
Staff were very helpful
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

YOKO

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a very good stay with a friendly owner and a spacious and comfortable room. Thank you!
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Naib

Liked: Cleanliness, room comfort, communication

Cairns holiday

Comfortable apartment with all amenities. Would be happy to booj again.
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great location, good facilities. Older property, needs a bit of updating and maintenance.
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Stephanie

Liked: Check-in, listing accuracy
The room/building we stayed in had many repairs that needed to be done and things that should have been better cleaned. Examples: water gutter above our unit had rusted and had several chunks missing, so the water came down as a waterfall right outside our window when it rained. The ceiling fan in one room creaked when we turned it on. There were mold spots behind the pillows on one bed, and of the towels we were provided with, some had stains in them. However, the kitchen, washer, and dryer worked as they should and were very useful. The location is great, as it is in a quieter area outside of the city center, but still close enough for a 20 minute walk to get there. For the price, the stay was decent enough. You get what you pay for.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, communication
Apartment was spotless with all amenities including a/c not just kitchen but also in the bedrooms. Close to Eaplanade only 5min by car. Owners extrememy helpful. He also took my large heavy luggage up the stairs 🙂
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Heinrich and his wife were great hosts. Beautiful clean apartments close to the Esplanade. We stored our baggage with them when we arrived and before leaving as our flights arrived early and left late. They gave us really great local recommendations for trips and local fresh barramundi. The apartment is gated for extra security and is well stocked with a kitchen, tea, coffee and the essentials. It was a lovely week in Cairns.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Julia

Liked: Cleanliness, room comfort, communication
We had a perfect stay at Citysider Holiday Apartments! The apartments were very spacious and ideal for our family with small children. Everything was clean, comfortable, and well-equipped. While the location isn’t the most central, everything is still within walking distance if you don’t mind a bit of a walk. A special thanks to Manager Heinrich – he was incredibly helpful and friendly, truly going above and beyond to make our stay enjoyable. Highly recommended!
Stayed 13 nights in Jul 2025
Verified review

6/10 Okay

Nell

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Very nice and helpful managers. Nice and clean. Good location- a bit of a walk into city but good taxis. Beds comfortable and clean linen but furniture very old and stove needs replacing.
Stayed 8 nights in Aug 2024
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

Good value for money!

We had a very comfortable apartment, albeit a bit dated but perfectly functional. The saltwater pool is a gem and the garden areas beautifully landscaped. It was a little out of the centre of Cairns and with no nearby public transport that could be a problem for some.
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities, communication
room is big. many rooms
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Naka

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a great place to travel with children. The manager was friendly and courteous and the children missed him. We were planning to go to Fitzroy Island for two nights and return to this apartment again, and despite our urgent request to leave our luggage for two nights, they were willing to accommodate us. Moreover, they made adjustments so that I could leave it in the room. Thank you very much!!
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Dennis

Liked: Cleanliness, communication
The Customer service was great, very polite and kind, however, I arrived late on night 1, I established my fridge didn’t work, I informed reception. They got someone out (apparently) but it was never fixed. This for me was just disappointing as I select apartments with full kitchens for a reason. Not having a fridge for 4 days very very inconvenient, no compensation offered.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Fulton

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent manager and a good sized apartment made this a fantastic place to stay. Highly recommended.
Stayed 2 nights in May 2026