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Cairns Plaza Hotel

Property class: 4

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Photo gallery for Cairns Plaza Hotel

A modern living room with a sofa, a glass coffee table, and a TV. It features a large window with a view of the sea. - Cairns Plaza Hotel (Cairns)
A hotel room with two beds, a desk, a TV, and a large window with a city view. - Cairns Plaza Hotel (Cairns)
A reception area with a counter, a coffee machine, a refrigerator stocked with beverages, and a sign indicating 'Keys & Mail'. - Cairns Plaza Hotel (Cairns)
A swimming pool with lounge chairs and a wooden pergola, surrounded by a fence and greenery. - Cairns Plaza Hotel (Cairns)
A modern hotel with multiple floors, balconies, and a large colorful mural on the side. - Cairns Plaza Hotel (Cairns)
Close to Cairns Esplanade and Cairns Marlin Marina, Cairns Plaza Hotel provides a terrace, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Standard Room

9.2 out of 10
Wonderful
(81 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Studio

A hotel room with two beds, a desk, chairs, a TV, and a view of buildings.

Studio

9.6 out of 10
Exceptional
(26 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Suite, 1 King Bed, Ocean View

A modern living room with a sofa, a glass coffee table, and a TV. It features a large window with a view of the sea.

Suite, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(93 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Cairns Central Business District, a neighborhood in Cairns, is home to Cairns Plaza Hotel. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Barlow Park or Cazalys Stadium. Visit our Cairns travel guide
Map
145 The Esplanade, Cairns, QLD, 4870

What's nearby

  • A beach with a lifeguard tower, palm trees, and a swimming pool.
    Cairns Esplanade
    1 min walk - 0.0 miles
  • The Night Markets sign with neon lights, a food court sign, and a banner for Phô Street Caisns.
    Cairns Night Markets
    9 min walk - 0.5 miles
  • A swimming pool with wind sculptures, a covered pavilion, palm trees, and a sunset sky.
    Cairns Esplanade Lagoon
    9 min walk - 0.5 miles
  • A train carriage with red seats and windows.
    Cairns Central Shopping Centre
    13 min walk - 0.7 miles
  • A marina with several sailboats docked at the pier.
    Cairns Marlin Marina
    13 min walk - 0.7 miles

Getting around

  • Cairns Station
    20 min walk
  • Cairns Intl. Airport (CNS)
    7 min drive

Restaurants

  • Muddy's Cafe
    3 min walk
  • Boardwalk Social by Crystalbrook
    8 min walk
  • Villa Romana
    7 min walk
  • Splash Seafood Restaurant
    6 min walk
  • Paper Crane
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 42.0 per stay
Cribs (infant beds) are available for AUD 16.0 per stay

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 16.0 per stay
  • Rollaway bed fee: AUD 42.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Cairns Plaza Hotel have a pool?

Yes, this property has an outdoor pool.

Is Cairns Plaza Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cairns Plaza Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cairns Plaza Hotel?

Check-out is at 10 AM.

Where is Cairns Plaza Hotel located?

Located in Cairns Central Business District, this hotel is steps from Muddy's Playground and Cairns Esplanade. Cairns Marlin Marina and Cairns Central Shopping Centre are also within 15 minutes. Cairns Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cairns Plaza Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 649 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, had everything we needed.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location of the property, clean rooms with all basic amenities. Very friendly staff
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy, great location
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice location. The staff was pleasant and the rooms were well appointed including a refrigerator. Overall, a good value for the money.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across the street from the boardwalk. Decent accommodations.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff. Would definitely stay here again!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older, but clean and nice. We had a great view from our room. It is also very walkable to the marina and many restaurants/shops. Muddy’s across the street has the best breakfast and 10/10 recommend!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location just off the busy noisy part of esplanade. Was right across from children’s playground. Lovely view on the water side. Nice amount of space. Had everything we needed
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To use the AC is a little bit difficult. We had nice balcony. Staff was very nice.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room was spacious, comfortable and clean. Loved the deck overlooking the Esplanade and easy walking distance to shops, restaurants etc.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheree and Liv were super helpful during our stay answering all our questions on arrival in Cairns. The property is quiet but just across from the beachfront boardwalk. Great breakfast place across the street. Large rooms, pool - all nice!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spacious clean rooms and balcony space. Bit disappointed in the sea view we thought we were getting as too many trees in the way and it was a sea glimpse. Higher levels would get better views. Loved being in walking distance to everything we needed.Friendly staff who smiled and spoke whenever we went in and out.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in mid-October, queen balcony. Location is very good, just on the edge of the busy area. Request at least floor 5 or 6 (top) for an ocean view as 4 is partially blocked by trees. Kettle and refrigerator in room, no coffee maker. Plates, cups and bowls require hand wash. On site laundry. Overall - great value, clean and quiet
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with a beautiful view, great location to walk everywhere. The only issue which was constant that the wifi was not working properly in our room, we constantly were kicked off of it and no fix was offered, even though I identified this issue right away, it’s a shame as otherwise this is a perfect hotel.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shampoo/conditioner (combined) and body wash included, which was nice. Property was gorgeous and super clean. Great location. Staff are on-site 24/7! Muddy’s across the street was fantastic, and we saw numerous flying foxes feasting on fruits on the street outside! We loved staying here in the quieter part of Cairns. (:
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night but it was perfect. Clean room, sheets & bathroom. Super spacious balcony to watch the sunrise. Walking distance to town, the beach and the Marina. We arrived late, it was great knowing that they have someone to help at the front desk 24/7. Would definitely stay there again :).
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East to parking and good location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central, clean and friendly reception. We stayed here (mum and 12yo daughter) for 3 nights and felt safe. The hotel is older but it is clean and comfortable. Would absolutely stay again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and good location just a short walk from the main esplanade area which made it quieter and less busy. The room was very spacious and had good amenities.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cairns Plaza is a clean, simple hotel with great views and a very helpful staff. We stayed in a suite, so the living room, kitchen supplies (fridge, utensils/plates and microwave) and separate bedroom made things so easy and comfortable. They have coin-op laundry facilities on-site, which was helpful as this was the second stop on a two-week trip for us. There is a great cafe (Muddy’s Cafe) across the street in the park that offers a 10% discount to hotel guests. It was delicious. The hotel is right along the esplanade, so an easy walk to many restaurants and shops. The hotel isn’t fancy (no fitness center, on-site resturant, etc.) , but it has every thing you need for a really pleasant stay. We’d stay here again for sure!
Stayed 6 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
It's a good place for very short term stay (eg overnight). The place is a little dated and some things were not built / designed well. But it does the job. e.g. the sink doesn't have the best drainage and the shower doesn't have exhaust. The bathroom wooden panels are all soaking in moisture. The place seem obsessed warning people about smoking - which is good for non-smokers. I'd recommend staying here one (or max two) nights. It is also a few blocks away from where all activities are in the city centre.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was in a great poition and was easy to access. All aspects quite good unfortuately the noise from other guests in the building was very bad, but did not complain as was during the night.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
could have done with a toaster and also an exhaust fan in the bathroom and ceiling fans in both rooms...other than that a very comfortable place to stay....and great location...
Stayed 10 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Plaza Hotel in Cairns! The location was fantastic — Muddies was right across the street and had really good food, and we were within easy walking distance of just about everything. We had a beautiful water view from our balcony, and one of our favorite surprises was being able to watch the flying foxes come in every evening — there were thousands of them! It was such a unique experience and something we looked forward to each night. The building also has a very nice laundry room, which was extremely convenient for travelers. The pier where you catch the boats to the Outer Reef is about a 15-minute walk away, making it easy to get out for reef excursions. Overall, we loved the location, the views, the convenience, and the little extras that made our stay special. We would definitely stay here again when we return to Cairns!
Stayed 15 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cairns Plaza once again, an excellent place to stay. Always spotless and the staff are lovely. Always happy to help and Liv on reception was excellent.
Stayed 7 nights in May 2026