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Cairns City Sheridan

3.0 star property
Travelers can lounge by the pool at Cairns City Sheridan or venture out to explore nearby historic landmarks in this vibrant Australian city

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Photo gallery for Cairns City Sheridan

Twin Room, Balcony | Laptop workspace, iron/ironing board, free WiFi, bed sheets - Cairns City Sheridan (Cairns)
Terrace/patio - Cairns City Sheridan (Cairns)
Balcony view - Cairns City Sheridan (Cairns)
Reception - Cairns City Sheridan (Cairns)
Suite, 1 Queen Bed, Jetted Tub | Private kitchenette - Cairns City Sheridan (Cairns)
Cairns City Sheridan, in the heart of this energetic Australian destination, offers two outdoor pools, sun loungers, laundry facilities, car rentals, and an outdoor entertainment area—perfect for travelers exploring tropical Queensland.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room, Balcony

Family Room, Balcony | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Family Room, Balcony

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Jetted Tub

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Twin Room, Balcony

  • Resort view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Apartment, 2 Bedrooms

  • 56 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 5 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 7
  • 5 Twin Beds and 1 Queen Bed

View all photos for Budget Apartment

Budget Apartment | Living area | Flat-screen TV

Budget Apartment

  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Double Room, 1 Queen Bed

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, Cairns City Sheridan is near the airport and near a boardwalk/promenade. Cairns Performing Arts Centre and Bulmba-ja Arts Centre are local attractions and those in the mood for shopping can visit Cairns Central Shopping Centre and Cairns Night Markets. The Cultural Place and Reef Teach are also worth visiting. Visit our Cairns travel guide
Map
157 Sheridan Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade
    Cairns Esplanade
    6 min walk - 0.4 miles
  • Cairns Central Shopping Centre
    Cairns Central Shopping Centre
    9 min walk - 0.5 miles
  • Cairns Night Markets
    Cairns Night Markets
    13 min walk - 0.7 miles
  • Esplanade Lagoon
    Esplanade Lagoon
    14 min walk - 0.8 miles
  • Cairns Performing Arts Centre
    6 min walk - 0.4 miles

Getting around

  • Cairns Station
    15 min walk
  • Cairns Intl. Airport (CNS)
    6 min drive

Restaurants

  • McDonald's
    10 min walk
  • Muddy's Cafe
    8 min walk
  • Atrium
    12 min walk
  • Moku Bar + Grill
    11 min walk
  • KFC
    10 min walk

About this property

Cairns City Sheridan

Hotel near Cairns Esplanade
Located close to Reef Fleet Terminal, Cairns City Sheridan provides a terrace, laundry facilities, and car rentals on site. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and conference space.
You'll also enjoy perks such as:
  • 2 outdoor pools along with sun loungers
  • Free self parking
  • Express check-out, express check-in, and smoke-free premises
  • Luggage storage, a front-desk safe, and outdoor furniture
Room features
All guestrooms at Cairns City Sheridan feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Free tea bags/instant coffee, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Frequently asked questions

Does Cairns City Sheridan have a pool?

Yes, this property has 2 outdoor pools.

Is Cairns City Sheridan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cairns City Sheridan?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Cairns City Sheridan?

Check-out is at 10:00 AM.

Where is Cairns City Sheridan located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Cairns Private Hospital and Cairns Esplanade. Cairns Performing Arts Centre and St Monica's Cathedral are also within 10 minutes. Cairns Station is 15 minutes by foot.

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Reviews

Cairns City Sheridan Reviews

6.0

6.2

Cleanliness

6.8

Location

7.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 101 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 295 out of 1000 reviews
Rating 4 - Poor. 184 out of 1000 reviews
Rating 2 - Terrible. 153 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great room for the price… the deepest pool in all of Cairns
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not the Sheridan but it's the next best thing I would recommend staying here it's just a short walk to the city centre, 2 pools to swim in friendly staff
Stayed 6 nights in Sep 2025
Verified

8/10 Good

Sandra

Liked: Staff & service
This is a low-budget hotel, so the rooms are simple but well-aired and bright. The staff are fantastic! So kind and welcoming. And the hotel is well-positioned - 10 minute walk to everything.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service ,friendly staff,clean rooms,close to town and waterfront
Stayed 1 night in May 2025
Verified

6/10 Okay

Ceah

Liked: Cleanliness, staff & service, property conditions & facilities
Family enjoyed the stay there.
Stayed 4 nights in Nov 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Cairns n budget friendly
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Amanda

Liked: Staff & service
This room was very basic but could have done the job if (I’m guessing) the maintenance staff weren’t banging, yelling abuse, coming and going constantly, entertaining, and get drunk or off their face on drugs in their area right next to the room we were allocated at all hours of the night No other staff on site at night Not a wink of sleep for us and an earlier flight… do not recommend, things need to change! (Receptionist was lovely when we checked in)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tanee

Room & View

Stayed in 301 3rd Floor. The best view & best room.
1st Pool
2nd Pool
Night view from room
2nd pool.
Stayed 3 nights in May 2025
Verified

8/10 Good

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to everything from this location, lovely staff and affordable
Stayed 1 night in May 2024
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located for accessing Cairns Airport for those early morning or late evening flights.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Debra

Disliked: Amenities, property conditions & facilities
Comfortable bed and hot shower. Everything else very basic or non existent.
Stayed 4 nights in May 2025
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Our third stay there. Convenient location and friendly and efficient staff.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Janelle

Liked: Cleanliness, amenities, property conditions & facilities
Front desk welcoming, easy access, room clean, lovely soak in bath, No water in fridge.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing after coming off night shift and not well and got me early check-in , was able to have an awesome sleep before driving home the following morning. Excellent customer service and really appreciated the staff going above n beyond.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Audrey

Liked: Staff & service, amenities, property conditions & facilities
Great service, especially for after hours when you need to check in late. if you’re looking for an affordable place to crash overnight , come here
Stayed 1 night in Jan 2025
Verified

8/10 Good

Cameron

The property reflected the price paid. Clean and tidy room and good location close to everything
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is spacious
Stayed 1 night in Dec 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, cleanliness, location, aircon
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Bill

Liked: Cleanliness, staff & service
Comfortable beds clean quiet room. Location satisfactory and staff helpful, when available.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Colin

Bed hard and not queen sized. (Double)Photos of rooms on website misleading. The room is clean and satisfactory for the price i paid.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Helen

Liked: Staff & service
This property is a little tired, and seen better days but provided value for money. Great pool. Pretty clean. Great staff
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

richard

Liked: Staff & service
Served its purpose as a bed for the night. Close enough to where the action is without all the hustle and bustle.
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Valonna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is old and dated, badly in need of renovation. In my bathroom, a patch in the wall had fallen off to reveal a dusty hole with old plumbing. The is no lift, so I had to carry my bags up to the second floor. Car parks are very tight. There is no dining facility.
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

Jephat

Disliked: Cleanliness, staff & service, property conditions & facilities
Ideal location. Need renovations
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Lorraine

Liked: Staff & service
Room was very clean. No spoons for tea and coffee. Bags of smelly rubbish in stair well.
Stayed 1 night in May 2025