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Cairns City Palms

4.0 star property
Motel with an outdoor pool, near Cairns Performing Arts Centre

Choose dates to view prices

Photo gallery for Cairns City Palms

Property entrance
Superior Two-Bedroom Apartment | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Point of interest
Point of interest
BBQ/picnic area
Cairns City Palms is steps from Cairns Central Shopping Centre, offering a daily manager's reception and reliable in-room WiFi. The outdoor pool area has comfortable sun loungers and gardens. The staff consistently earns praise for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior King Suite

Superior King Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior King Suite

9.0 out of 10
Wonderful
(56 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Twin or Triple Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Executive Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Two-Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Map
199 Sheridan Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 8 min walk - 0.5 miles
  • Cairns Central Shopping Centre - 16 min walk - 0.9 miles
  • Cairns Night Markets - 19 min walk - 1.0 mile
  • Reef Fleet Terminal - 3 min drive - 1.4 miles
  • Esplanade Lagoon - 4 min drive - 1.6 miles

Getting around

  • Cairns Station - 2 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬12 min walk
  • ‪Cock & Bull - ‬4 min walk
  • ‪Bayleaf Balinese Restaurant - ‬7 min walk
  • ‪Yum Sing - ‬10 min walk
  • ‪Domino's Pizza - ‬11 min walk

About this property

Cairns City Palms

Upscale motel near Cairns Central Shopping Centre
Located close to Muddy's Playground and Cairns Performing Arts Centre, Cairns City Palms provides a free daily manager's reception, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Express check-out, express check-in, and a front-desk safe
  • Tour/ticket assistance, concierge services, and free newspapers
  • Outdoor furniture, coffee/tea in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Cairns City Palms boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Highchairs and children's dinnerware
  • Egyptian cotton sheets and down comforters
  • Bathrooms with showers and tubs or showers
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and toasters

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  • Free WiFi
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8.2 out of 10, Very Good, 749 reviews
Bay Village Tropical Retreat & Apartments

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are available for AUD 5.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

Does Cairns City Palms have a pool?

Yes, this property has an outdoor pool.

Is Cairns City Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cairns City Palms?

Limited spots are available. There is free parking nearby.

What time is check-in at Cairns City Palms?

Check-in start time: 2 PM; Check-in end time: 3 AM.

What time is check-out at Cairns City Palms?

Check-out is at 10 AM.

Where is Cairns City Palms located?

Located in Cairns North, this motel is within a 15-minute walk of Cairns Performing Arts Centre, Muddy's Playground, and Cairns Central Shopping Centre. Cairns Night Markets and Esplanade Lagoon are also within 2 mi (3 km). Cairns Station is 21 minutes by foot.

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Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 494 reviews
Rating 8 - Good. 185 out of 494 reviews
Rating 6 - Okay. 48 out of 494 reviews
Rating 4 - Poor. 21 out of 494 reviews
Rating 2 - Terrible. 11 out of 494 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff easy check in. Good place to stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay & good value.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, thanks
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a short stay in Cairns. Staff were very friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Yuanqi

Liked: Cleanliness
good
Stayed 3 nights in Oct 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great place , easy to find , excellent service , great location , highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy access, the staff were very helpful. I'd left my phone charger behind and received a phone call 5 or 10 mins after we'd handed in the key, we were on our way to the train station to go on the Kuranda Scenic Railway trip so the lovey lady held my phone charger in the office with my name on it so I could collect it on our return. I was very grateful. Thank you 😊
Stayed 1 night in Oct 2025

10/10 Excellent

Simon

Liked: Staff & service, property conditions & facilities
Really nice for the price and well worth it!!!!
Stayed 1 night in May 2025

10/10 Excellent

Ruth Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for what we wanted to meet a mate off a cruise ship, we live up here
Stayed 1 night in Apr 2025

8/10 Good

Xenia

Liked: Cleanliness, property conditions & facilities, room comfort
I have stayed in this apartment for many years while in Cairns due to being in walking and close to inner Cairns and hospitals
Stayed 3 nights in May 2025

8/10 Good

Cynthia Bast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, easy checkin, quiet, clean
Stayed 1 night in Jun 2024

8/10 Good

Terrence

Liked: Cleanliness
Ideal for an overnight stay satisfactory services in near proximity
Stayed 1 night in Sep 2024

10/10 Excellent

Sertpornsiri

Liked: Property conditions & facilities
Good location
Stayed 2 nights in Jan 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
Having a guest laundry was a bonus. Very good place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return again.

Always a pleasure checking in here, I’m a regular return guest. Friendly and welcoming staff, clean and tidy rooms. Thank you all for your continued hospitality!
Stayed 3 nights in Apr 2025

8/10 Good

Talal

Good place for holiday
Stayed 4 nights in Sep 2023

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Excellent stay. Friendly staff. Coffee and muffins a lovely gesture Close proximity to restaurants and shops
Stayed 2 nights in Oct 2024

8/10 Good

Illona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like as clean and a convenient location from airport.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 3 nights in May 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay
Stayed 1 night in Mar 2024

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great overnight stay. Very convenient location to city, esplanade and hospitals. Staff is friendly and helpful. We'll be back!
Stayed 1 night in Oct 2024

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