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Cairns City Palms

Property class: 4

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Photo gallery for Cairns City Palms

A modern hotel with self-contained apartments, a swimming pool, and a BBQ area. - Cairns City Palms (Cairns North)
A hotel room with a large bed, a desk, a chair, and a balcony with a view of palm trees. - Cairns City Palms (Cairns North)
A modern building with a unique facade, a central entrance, and a sign for the 'INGARUMING ART CENTRE'. - Cairns City Palms (Cairns North)
An aerial view of a coral reef with clear blue waters and a distant shoreline. - Cairns City Palms (Cairns North)
A modern hotel room with a balcony, a kitchenette, and a dining area. - Cairns City Palms (Cairns North)
Located close to Muddy's Playground and Cairns Performing Arts Centre, Cairns City Palms provides a free daily manager's reception, a garden, and dry cleaning/laundry services. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior King Suite

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Superior King Suite

9.0 out of 10
Wonderful
(68 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Superior Twin or Triple Room

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

A modern hotel room with a bed, a TV, a dining area, and a kitchen.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

A modern kitchen with white cabinets, a dining table with chairs, and a ceiling fan.

Superior Two-Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

APARTMENT ONE BEDROOM

  • Sleeps 10

View all photos for Apartment One Bedroom

A hotel room with a large bed, a ceiling fan, a nightstand with a lamp, a framed picture on the wall, and a view of the outdoors through the window.

Apartment One Bedroom

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

APARTMENT KING BED ONE BEDROOM

  • Sleeps 10

About the neighborhood

Located in Cairns North, a neighborhood in Cairns, Cairns City Palms is in the entertainment district and near a boardwalk/promenade. Cairns Night Markets and Cairns Central Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cairns Performing Arts Centre and Cairns Esplanade Lagoon. Muddy's Playground and Reef Hotel Casino are two other places to visit that come recommended. Visit our Cairns travel guide
View more Motels in Cairns
Map
199 Sheridan Street, Cairns North, QLD, 4870

What's nearby

  • A beach with a lifeguard tower, palm trees, and a swimming pool.
    Cairns Esplanade
    6 min walk - 0.4 miles
  • A train carriage with red seats and windows.
    Cairns Central Shopping Centre
    14 min walk - 0.8 miles
  • A swimming pool with wind sculptures, a covered pavilion, palm trees, and a sunset sky.
    Cairns Esplanade Lagoon
    4 min drive - 1.6 miles
  • Cairns Esplanade Charles Street Parkland
    6 min walk - 0.4 miles
  • Cairns Performing Arts Centre
    13 min walk - 0.7 miles

Getting around

  • Cairns Station
    2 min drive
  • Cairns Intl. Airport (CNS)
    6 min drive

Restaurants

  • Muddy's Cafe
    13 min walk
  • Atrium
    17 min walk
  • Paper Crane
    16 min walk
  • Smith Street Cafe
    13 min walk
  • Coral Hedge Brasserie
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are available for AUD 5.0 per day

Property payment types

MastercardVisa

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Cairns City Palms have a pool?

Yes, this property has an outdoor pool.

Is Cairns City Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Cairns City Palms?

Check-in start time: 2 PM; Check-in end time: 3 AM.

What time is check-out at Cairns City Palms?

Check-out is at 10 AM.

Where is Cairns City Palms located?

Located in Cairns North, this motel is within a 15-minute walk of Cairns Performing Arts Centre, Muddy's Playground, and Cairns Central Shopping Centre. Cairns Night Markets and Cairns Esplanade Lagoon are also within 1 mi (2 km). Cairns Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cairns City Palms Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 263 out of 572 reviews
Rating 8 - Good. 216 out of 572 reviews
Rating 6 - Okay. 55 out of 572 reviews
Rating 4 - Poor. 25 out of 572 reviews
Rating 2 - Terrible. 13 out of 572 reviews

Reviews

Verified review

8/10 Good

Narelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but noisy if in a front room near the road.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

jean

Liked: Cleanliness, staff & service, amenities
Great location, close to many food places. The property is old but facilities are okay. Staff were terrific
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and tastefully decorated. We felt relaxed and everything we needed was there, the staff were very kind and most helpful in getting us settled after our long day of travel. Also the pool was lovely! Shower was great and the pillows where the best we’ve ever experienced in a hotel.
Stayed 1 night in May 2026
Verified review

8/10 Good

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff and clean, well appointed rooms
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Tambelina

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms ans staff at check-in was very good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Lovely stay. Nice rooms and pool. Good location.
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Clean comfy and good location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything you need. Staff were extremely helpful.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near hospital. Good public transport. Microwave and an electric frypan. Guest laundry. Nice pool.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Sigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! I loved being able to cook and they were extremely generous if I needed anything!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and the bed was really comfortable.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Henry

Conveniently located with easy walkable access
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff easy check in. Good place to stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay, friendly staff. Clean and comfortable rooms.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Dr Peter

Liked: Cleanliness, staff & service, amenities
The staff were excellent. So obliging. Looked after our bags before and after. The room was prepared so welcomingx
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. I needed assistance with airport transportation and she helped arrange for me.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble for the staff. Stay very good. Very clean.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service
Good bed clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Cyjo Oldham Titima

Liked: Cleanliness, amenities, property conditions & facilities
Conviniently located
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice and gave room service daily. The pool was a nice option also.
Stayed 7 nights in Nov 2025
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet area, friendly staff, and a comfortable bed. Had a pleasant and relaxing stay!”
Stayed 2 nights in May 2025
Verified review

8/10 Good

Dan

Liked: Cleanliness, amenities
Helpfull staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, easy checkin, quiet, clean
Stayed 1 night in Jun 2024