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Bay Village Tropical Retreat & Apartments

3.5 star property
Hotel with free parking, steps from Cairns Esplanade

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Photo gallery for Bay Village Tropical Retreat & Apartments

Outdoor pool, sun loungers
View from property
Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi
Reception
Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Pool

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Family Room

View from room

Family Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Kitchen
Refrigerator
TV
Ceiling fan
Separate bedroom
Private bathroom
  • 36 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 3 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 110.0 sq m
  • Resort view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, 2 Bedrooms

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
TV
Washer/dryer
  • 84 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Suite

Interior

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Family Room

  • Sleeps 2
  • 2 Twin Beds and 1 Queen Bed

View all photos for Three Bedroom Apartment

Private kitchen | Fridge, coffee/tea maker

Three Bedroom Apartment

  • Sleeps 7
  • 2 Twin Beds, 1 Twin Sofa Bed, 1 King Bed and 1 Queen Bed

View all photos for Studio Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Two Bedroom Apartment

Living area | TV

Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

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About the neighborhood

Map
227 Lake Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Base Hospital - 2 min walk - 0.1 miles
  • Cairns Central Shopping Centre - 16 min walk - 0.9 miles
  • Cairns Marlin Marina - 19 min walk - 1.0 mile
  • Reef Fleet Terminal - 3 min drive - 1.1 miles

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬13 min walk
  • ‪Sushi Train North Cairns - ‬8 min walk
  • ‪Lobby Bar - ‬3 min walk

About this property

Bay Village Tropical Retreat & Apartments

Hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Cairns Marlin Marina, Bay Village Tropical Retreat & Apartments provides a terrace, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), a 24-hour front desk, and concierge services
  • A banquet hall, luggage storage, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 82 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Refrigerators, cribs/infant beds, and coffee/tea makers

Languages

English, French, German, Indonesian, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 16 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 29.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 16 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 29.0 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

Does Bay Village Tropical Retreat & Apartments have a pool?

Yes, this property has an outdoor pool.

Is Bay Village Tropical Retreat & Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bay Village Tropical Retreat & Apartments?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Bay Village Tropical Retreat & Apartments?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Bay Village Tropical Retreat & Apartments?

Check-out is at 10 AM.

Where is Bay Village Tropical Retreat & Apartments located?

Located in Cairns North, this hotel is steps from Cairns Base Hospital and Cairns Esplanade. Cairns Central Shopping Centre and Cairns Marlin Marina are also within 1 mi (2 km). Cairns Station is 22 minutes by foot.

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Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 261 out of 712 reviews
Rating 8 - Good. 311 out of 712 reviews
Rating 6 - Okay. 92 out of 712 reviews
Rating 4 - Poor. 30 out of 712 reviews
Rating 2 - Terrible. 18 out of 712 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Friendly staff, easy check in, laundry facilities, great restaurant!
Stayed 2 nights in May 2025

10/10

Very quiet location. Delicious food from bay leaf and can get delivered to your room. Limited on site car parking area.
Stayed 2 nights in May 2025

10/10

Breakfast and dinner in the evening were excellent - the best i have had. Staff were extremely helpful and Marco went out of his way to book tours for us while we had a swim - even delivered the paperwork to the door of our apartment.
Stayed 1 night in Apr 2025

10/10

We had the perfect stay and outstanding dining experience.
Stayed 1 night in Oct 2024

6/10

Reasonable
Stayed 1 night in Apr 2025

6/10

Great restaurant, large rooms.
Stayed 2 nights in Oct 2024

8/10

Great dining, friendly staff, close to the CBD
Stayed 3 nights in Oct 2024

8/10

Good place for a quick trip
Stayed 2 nights in Aug 2024

8/10

We needed to be close to the hospital and it’s nice to walk to the esplanade
Stayed 2 nights in Oct 2024

10/10

Large comfortable clean room and excellent Indonesian restaurant downstairs. Perfect one night stay
Stayed 1 night in Aug 2024

8/10

Bay Village Tropical Retreat is nice and handy to the hospital and down town Cairns
Stayed 2 nights in Aug 2024

10/10

Lovely environment and friendly staff.
Stayed 2 nights in Jun 2024

8/10

We really enjoyed our stay and would come back.
Stayed 7 nights in Jul 2023

10/10

Great staff and hotel, highly recommend

10/10

Loved this hotel. Nice pool. The rooms were very clean and had great amenities; even shaving cream. The staff were very welcoming. We stayed six nights over two weeks. They stored our extra luggage and my medical supplies. We could not have picked a better place!
Stayed 1 night in Nov 2024

10/10

Nice garden with pool area. Very helpful staff. A true hotel, not just some place to stay.
Stayed 1 night in Jul 2024

10/10

Excellent customer service! Thank you, Jennifer, for going above and beyond for your guests!
Stayed 1 night in Nov 2024

10/10

Would higjhly recommend to others particularly restaurant meal.
Stayed 1 night in Jul 2024

8/10

Place was very nice.
Stayed 1 night in Sep 2022

10/10

Beautiful accommodation, set in a tranquil environment.
Stayed 2 nights in Sep 2023

10/10

Staff excellent. Spacious comfortable rooms. Wi-Fi & Air Con both worked well. Very pleased with our stay.
Stayed 10 nights in Jun 2024

8/10

Quite and convenient
Stayed 1 night in Aug 2024

10/10

The Balinese Restaurant and the friendly staff at the hotel.
Stayed 2 nights in Jun 2023

6/10

The hotel was close to the airport.
Stayed 1 night in Aug 2023

10/10

Excellent option for early flights value got money. Huge bonus is the amazing restaurant attached
Stayed 1 night in Nov 2023