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Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms

3.0 star property
Hotel in Cagayan de Oro with a rooftop terrace and a 24-hour front desk

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Photo gallery for Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms

Exterior
Suite | Premium bedding, pillowtop beds, blackout drapes, free WiFi
Reception
Standard Room | Bathroom amenities | Shower, rainfall showerhead, hair dryer, towels
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

Family Room, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Shower, rainfall showerhead, hair dryer, towels

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • River view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, blackout drapes, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Premium bedding, pillowtop beds, blackout drapes, free WiFi

Deluxe Double Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • River view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, blackout drapes, free WiFi

Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Mini-fridge
Flat-screen TV
Pillowtop bed
Premium bedding
Separate bedroom
  • River view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Bridge Hotel

  • Free WiFi
  • Air conditioning
  • Business services
  • Room service
7.8 out of 10, Good, 16 reviews
Bridge Hotel

About the neighborhood

Map
Don Apolinar Velez St. & Fernandez St., Cagayan de Oro, Misamis Oriental, 9000

What's nearby

  • Xavier University – Ateneo de Cagayan - 3 min walk - 0.2 miles
  • Plaza Divisoria - 5 min walk - 0.3 miles
  • Centrio Mall - 2 min drive - 1.0 mile
  • Limketkai Center - 2 min drive - 1.0 mile
  • SM CDO Downtown Premier - 2 min drive - 1.2 miles

Getting around

  • Cagayan de Oro (CGY-Laguindingan Intl.) - 49 min drive

Restaurants

  • ‪Bean Park Cafe - ‬2 min walk
  • ‪Chingkeetea - ‬3 min walk
  • ‪de Kalsada Bar and Grill - ‬1 min walk
  • ‪Crumbcoat Mini Café - ‬2 min walk
  • ‪Terazzo - ‬2 min walk

About this property

Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms

Property highlights
Take advantage of a rooftop terrace, dry cleaning/laundry services, and a restaurant at Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Tour/ticket assistance, luggage storage, and a front-desk safe
  • An elevator, a 24-hour front desk, and a banquet hall
Room features
All guestrooms at Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms include comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets and limited housekeeping

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (52 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Living room

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PHP 500 per pet, per stay, plus a deposit of PHP 3500 per stay
Welcoming dogs only
Up to 20 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 500.0 per night
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: PHP 3500 per stay
  • Pet fee: PHP 500 per pet, per stay
  • Rollaway bed fee: PHP 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 53498345345HL

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pacifico Boutique Hotel Cagayan de Oro
Pacifico Boutique Hotel
Pacifico Boutique Cagayan de Oro
Pacifico Boutique
The Pacifico Boutique Hotel
Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms Hotel

Frequently asked questions

Is Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 20 lbs per pet. There's a deposit of PHP 3500 per stay and a fee of PHP 500 per pet, per stay.

How much is parking at Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms?

Self parking is free at this property.

What time is check-in at Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms?

Check-out is at noon.

Where is Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms located?

Situated in Cagayan de Oro, this hotel is within a 5-minute walk of Museo de Oro, Xavier University – Ateneo de Cagayan, and St Augustine Cathedral. Gaston Park and Plaza Divisoria are also within 10 minutes.

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Upperhouse Hotel Formerly Pacifico Boutique by Hiverooms Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 24 reviews
Rating 8 - Good. 12 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Business suite was very comfortable.
Stayed 3 nights in Dec 2023

8/10 Good

graham

Liked: Cleanliness, property conditions & facilities, room comfort

Acceptable for the price but small things would ma

Hotel on very busy crossroads so traffic noise. Tv in the rooms and I had 2 suites they had no aerial or digibox connected and the room wifi would not connect either so totally useless. Table lamp in room did not work either .staff were good but hotel only accepted GCASH or cash on arrival so I couldn’t use my Mastercard even though it is a Philippine bank and a debit card . However bed was comfy and rooms were clean water was hot and the ensuite had a full size bath . It was good for a one night stay . Pity the tvs are useless though also no food they should link to a local cafe to provide this
Stayed 1 night in Mar 2024

2/10 Terrible

Arthur

On the morning of my scheduled check in I got an email from Expedia saying the hotel had to cancel my reservation. Presumably because it was overbooked. The same thing happened to my colleague, but she wasn't notified until she arrived at the hotel.
Stayed 2 nights in May 2023

4/10 Poor

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Sanitary kits
Stayed 1 night in Aug 2022

6/10 Okay

Dennis Charles

Liked: Staff & service
The building is old but in a modernist way. It sits on a corner lot with the only space not taken by the building being three car parking spaces and side walk. The intersection could be controlled by lights but instead the traffic is a four way Malay in which horns are used to give warning. The beeps and excelleration by each vehicle either will keep you awake. Or lull you to sleep.Yòu will hear it because the siding is all window. It would be magnificent if the other three corners were pleasant to look at- they are not as if February 2024. I have not had hot water in two weeks of PH vacation so that wasn’t new here. Our corner room had a balcony big enough for a small table for two chairs. The airport is and hour from the city by taxi. We road past the plaza which is decor with colorful lights. We rented a scooter and road to Amaya and had an early dinner. We enjoyed that.
Stayed 2 nights in Feb 2024

8/10 Good

David, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a little bit older, but it was very clean and the staff was excellent. There was some issue with the hot water not working, but Sherina at the front desk was very helpful. The location was kind of busy but convenient. It was a pleasant stay here and I would recommend this hotel for travelers to Cagayan de Oro.
Stayed 5 nights in Mar 2019

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, room comfort

Acceptable for a night

Last minute booking in Cagayan de Oro. The location was a bit far from where I needed to be, but this hotel was one of the few with vacancies on that night. Very comfortable mattress, but the tree noise from early in the morning limited my ability to sleep in. Bathroom had an alarming quantity of mirrored walls, made it feel as if I had stepped into a fractal universe. Generally OK though.
Stayed 1 night in Sep 2018

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location, walking distance

Comfortable room, central location, njcd rooftop bar with live music

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, room comfort

Decent Hotel in a Good Location w/ Friendly Staff

Overall, the stay was pleasant with pleasant and helpful staff. However, for the cost, I did expect more in the way of services, especially with regards to the quality of breakfast. They also had an advertisement for lunch and dinner services, which were not available. At night, however, the rooftop bar was quite pleasant.

8/10 Good

grace, pagadia, philippinnes

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, good location

The guest was my granddaughter. She liked it better than Red Planet, her last stay. She was very pleased.
Stayed 2 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

Great place to stay if youre only here for business purposes.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was wonderful. Breakfast could use an overhaul
Stayed 4 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Matt, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel management really gets it.

Excellent. Staff are helpful and professional with excellent communication skills and knowledge of the local area. Made the stay very easy. Food is great. Secure and centrally located to activities and points of interest.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Leo, California

Liked: Cleanliness, room comfort

Good Hotel

Check in takes time. Hotel is remote and not close to attractions. Traffic is congested and takes time and money to go anywhere. Breakfast buffet was good.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and comfortable, very clean, and the staff was helpful and friendly. We had a great stay.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
This review was submitted before 2018 and has not been verified.

6/10 Okay

cludio , savona

fuga alle filippine

una finestra su mindanao una delle aree più controverse del pianeta ---vissuta in relax
This review was submitted before 2018 and has not been verified.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

This is my second time to stay here. The service is always great from checkin to breakfast. I do wish they still ad the pancake option. This time it was just egg options. The room is always clean and the beds are comfortable. The only real downside to this hotel is the noise from outside. I was on the 5th floor and it is loud enough that it seems like you are right on the street.
This review was submitted before 2018 and has not been verified.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean place near shopping at a great price

Was very comfortable but neighborhood could be better
This review was submitted before 2018 and has not been verified.

8/10 Good

DaisyJoy, Boston

Liked: Cleanliness, property conditions & facilities, room comfort

Very comfortable

I stay here once a month on business, it's always a pleasure.
This review was submitted before 2018 and has not been verified.

8/10 Good

RANDY A, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Diamond

Excellent Staff services and accommodations. For the price it was a great place to stay. Room looks brand new and clean. ONLY PROBLEM, when they have a Brown out(No electricity) they don't have a back up Generator. Other than that the stay was super nice! FREE Breakfast and Blocks from downtown and the sights!
This review was submitted before 2018 and has not been verified.

6/10 Okay

atsuo, tokyo

可もなく不可もなく

街の中心からわずかに外れた際にあり静かでよい。新しい（やや）デザインされたホテルは最低限度のスペースに最低限度の設備があり、それ以上でもそれ以下でもない。最近多く見かける初期投資を最低限にしたホテルの典型かも。スタッフは慣れていなくてドライで可もなく不可もない。
This review was submitted before 2018 and has not been verified.

8/10 Good

Matthew, alma co

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel on busy street

Very nice clean and comfy room. The staff was excellent! They were very attentive and made sure to have breakfast ready for me every moring when I came down. The location is good for easy access to all of Cagayan de Oro. The only downside is that the street is very busy and noisy. If you are a light sleeper this might be a problem.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jed, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pacifico Hotel in Cagayan de Oro City

I stayed at the Pacifico Boutique Hotel in Cagayan de Oro for 4 nights. The hotel is clean, modern and very well priced. The staff is efficient and friendly, especially Kesha at the front desk and Jasmine in the restaurant. The breakfast choices that are included with the room are delicious and you are asked the day before of your choice so that when you go to the restaurant it is already prepared. The hotel is in a close proximity to the dowtown (divisoria) area and is easy accessible by taxi. The E Bar on the roof top is very cool. You can see the whole city of Cagayan de Oro and watch some beautiful sunsets. Overall, I definitely recommend this hotel as the value is exceptional.