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Sure Hotel by Best Western Caen Mémorial

3.0 star property
Suburban hotel with a fitness center and a seasonal outdoor pool

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Photo gallery for Sure Hotel by Best Western Caen Mémorial

Terrace/patio
Front of property
Reception
Premium bedding, individually furnished, desk, laptop workspace
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Executive Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
9 Rue Karl Probst, Caen, Calvados, 14000

What's nearby

  • Caen Memorial - 8 min walk - 0.5 miles
  • Caen University Hospital - 3 min drive - 1.7 miles
  • Normandy Museum - 4 min drive - 2.3 miles
  • Caen Castle - 4 min drive - 2.3 miles
  • Zenith de Caen - 6 min drive - 3.0 miles

Getting around

  • Bretteville - Norrey Station - 9 min drive
  • Caen (CFR-Carpiquet) - 13 min drive

Restaurants

  • ‪L'Essentiel - ‬11 min walk
  • ‪Brit Hôtel Caen Nord - ‬3 min walk
  • ‪Poivre Rouge - ‬11 min walk
  • ‪Domino's Pizza - ‬4 min drive
  • ‪Quick - ‬4 min drive

About this property

Sure Hotel by Best Western Caen Mémorial

Hotel remodeled in 2024 and located near Caen Memorial
You can look forward to a terrace, a coffee shop/cafe, and a garden at Sure Hotel by Best Western Caen Mémorial. The on-site restaurant, Linette, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and coffee/tea in the lobby
  • Outdoor furniture, a banquet hall, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 71 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Detached private bathrooms with rainfall showers and free toiletries
  • 60-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14.50 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Linette

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Renovated entire property - April 2024
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.5 for adults and EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 06 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Otelinn Montgomery Caen
Otelinn Montgomery Hotel Caen
INTER-HOTEL Caen Otelinn Hotel
INTER-HOTEL Otelinn Hotel
INTER-HOTEL Otelinn
Hôtel restaurant Inter-Hôtel Otelinn Caen
Hôtel restaurant Inter-Hôtel Otelinn
restaurant Inter-Hôtel Otelinn Caen
restaurant Inter-Hôtel Otelinn

Frequently asked questions

Does Sure Hotel by Best Western Caen Mémorial have a pool?

Yes, this property has a seasonal outdoor pool.

Is Sure Hotel by Best Western Caen Mémorial pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Sure Hotel by Best Western Caen Mémorial?

Self parking is free at this property.

What time is check-in at Sure Hotel by Best Western Caen Mémorial?

Check-in begins at 3 PM.

What time is check-out at Sure Hotel by Best Western Caen Mémorial?

Check-out is at 11 AM.

Where is Sure Hotel by Best Western Caen Mémorial located?

Located in Zone Activite Nord-Ouest, this hotel is within a 10-minute walk of Colline aux Oiseaux and Caen Memorial. Caen Botanical Garden and Michel d'Ornano Stadium are also within 2 mi (3 km).

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Sure Hotel by Best Western Caen Mémorial Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 103 reviews
Rating 8 - Good. 33 out of 103 reviews
Rating 6 - Okay. 5 out of 103 reviews
Rating 4 - Poor. 0 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Very central for seeing the Caen memorial museum.
Stayed 1 night in May 2025

10/10

Great hotel at a convenient location near many shopping areas and venues. Additionally, it had easy and convenient parking.
Stayed 1 night in Mar 2025

10/10

Staff was very kind and helpful
Stayed 2 nights in Apr 2025

10/10

The staff were very helpful and recommended an excellent restaurant for lunch. Dinner at the hotel was delicious. The room was very clean and quiet.
Stayed 1 night in May 2025

10/10

Good place
Stayed 1 night in Apr 2025

10/10

I’d stay here again.
Stayed 1 night in Sep 2024

6/10

Clean
Stayed 1 night in Apr 2025

8/10

Very friendly staff, great gym, good breakfast, comfortable
Stayed 1 night in Aug 2024

8/10

Nice property. Friendly staff.
Stayed 4 nights in Sep 2024

10/10

V clean and easy as a travelling hotel. Breakfast was good with a good selection. Pool was a great addition and very clean
Stayed 1 night in Aug 2024

10/10

We had a great one night stay experience at the hotel - really friendly helpful staff, only shame was not being able to get food at our 8.45pm arrival. We ordered uber eats so it wasnt the end of the world. Beds, linen and room were really clean and comfortable.
Stayed 1 night in Jan 2025

8/10

The hotel is very nice and in a calm area. However, it is not optimal for those travelling without a car (this is my personal opinion) sinve you have to drive into central Caen for nicer restaurants or activities outside the city. Breakfast was clean but I expected a better selection because of the price. The room was very nice. We were very happy with it overall. Clean, comfortable & quiet.
Stayed 3 nights in Sep 2024

10/10

Stayed 1 night in Jun 2025

10/10

Stayed 1 night in May 2025

10/10

Stayed 1 night in Mar 2025

10/10

Hôtel impeccable
Stayed 1 night in Mar 2025

10/10

Stayed 3 nights in Feb 2025

6/10

Ne surtout pas tomber sur la chambre 302, vous aurez impression de dormir avec la pompe à chaleur au pied de votre lit alors qu'elle est situé à l'extérieur sous la fenêtre de votre chambre !!! Insonorisation deplorable pour un hotel de ce standing.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 4 nights in Feb 2025

10/10

Super accueil, chambre confortable, calme et propre! Petit dej au top. Je recommande
Stayed 1 night in Feb 2025

10/10

Tout s''est très bien passé depuis notre arrivée jusqu'à notgre départ y compris le rep
Stayed 1 night in Feb 2025

10/10

Très bon accueil
Stayed 1 night in Jan 2025

10/10

Sehr schönes, typisch amerikanisches Hotel mit sehr freundlichen Personal und sehr schönen Zimmern – auch, wenn der Aufenthalt nur sehr kurz sein konnte. Gut gelegen an allen touristischen Attraktionen der Invasion und zugleich mit vielen Restaurants und Supermärkten in der Nähe.
Stayed 1 night in Feb 2025

10/10

Stayed 1 night in Feb 2025