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San Mateo Hotel

5.0 star property
Seasonal outdoor pool and rooftop relaxation complement the exceptional Michelin-starred dining experience at this historic Old Town retreat

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Photo gallery for San Mateo Hotel

Outdoor pool - San Mateo Hotel (Caceres)
Terrace/patio - San Mateo Hotel (Caceres)
Property amenity - San Mateo Hotel (Caceres)
Outdoor pool - San Mateo Hotel (Caceres)
Breakfast, lunch and dinner served - San Mateo Hotel (Caceres)
In Caceres Old Town, Atrio Restaurante Hotel offers a sophisticated escape with a rooftop terrace, garden, outdoor pool, and Michelin-starred cuisine. Enjoy free WiFi, babysitting services, and expert tour assistance.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

About the neighborhood

Located in Cáceres, San Mateo Hotel is in the city center. Casa de las Veletas and Golfines de Abajo Palace are cultural highlights, and some of the area's attractions include Centro Divulgación Semana Santa and Visual Arts Centre Helga de Alvear Foundation. Traveling with kids? Consider Ciudad Deportivo Junta de Extremadura, or check out an event or a game at Piscina Universitaria. Visit our Cáceres travel guide
Map
Plaza San Mateo 1, Caceres, Caceres, 10003

What's nearby

  • Torre De Las Ciguena
    Torre De Las Ciguena
    1 min walk - 0.0 miles
  • Golfines de Abajo Palace
    Golfines de Abajo Palace
    2 min walk - 0.1 miles
  • Plaza Mayor
    Plaza Mayor
    3 min walk - 0.2 miles
  • Santa Maria Cathedral
    Santa Maria Cathedral
    3 min walk - 0.2 miles
  • Casa del Sol
    2 min walk - 0.1 miles

Getting around

  • Cáceres Station
    10 min drive

Restaurants

  • Las caballerizas
    3 min walk
  • La Taperia
    4 min walk
  • La Traviata
    5 min walk
  • Restaurante José Marquez
    3 min walk
  • La Tapería - Torre de Sande
    1 min walk

About this property

San Mateo Hotel

Luxury family-friendly hotel located in Caceres Old Town
Take advantage of a free daily manager's reception, a rooftop terrace, and a coffee shop/cafe at San Mateo Hotel. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and a Michelin star rated meal. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), a 24-hour front desk, and luggage storage
  • An elevator, a TV in the lobby, and concierge services
Room features
All guestrooms at San Mateo Hotel boast comforts such as premium bedding, in addition to amenities like free WiFi and computer monitors.
Other conveniences in all rooms include:
  • Highchairs, childcare services, and free infant beds
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and separate tubs/showers
  • Heating, daily housekeeping, and computer monitors

Awards and affiliations

The property is a member of Relais & Chateaux.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (EUR 45 per day)

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: EUR 45 for adults and EUR 45 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 295; reservation required
  • Snack bar/deli

Restaurants on site

  • Atrio

Things to do

  • Indoor pool
  • Outdoor pool
  • Private wine tours
  • Steam room
  • TV in common areas

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Computer monitor
  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 49.50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 55 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 108.9 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 45 for adults and EUR 45 for children
  • Airport shuttle fee: EUR 400 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 400 (one-way), (up to 18 years old)
  • Covered valet parking fee: EUR 45 per day
  • Pet fee: EUR 49.50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 108.9 per night
  • Hosted evening meal: EUR 295

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel
Atrio Restaurante Caceres
Atrio Restaurante Hotel Hotel
Atrio Restaurante Hotel Caceres
Atrio Restaurante Hotel Hotel Caceres

Frequently asked questions

Does San Mateo Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is San Mateo Hotel pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 49.50 per pet, per day. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 45 per day. There is free parking nearby.

What time is check-in at San Mateo Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at San Mateo Hotel?

Check-out is at noon.

Does San Mateo Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 400 per vehicle applies.

Where is San Mateo Hotel located?

This family-friendly Cáceres hotel is located in the historical district, steps from Torre de los Sande, Centro Divulgación Semana Santa, and Casa de las Veletas. Golfines de Abajo Palace and Church of San Mateo are just steps away. Caceres (QUQ-Caceres Train Station) is 27 minutes by foot and Cáceres Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

San Mateo Hotel Reviews

9.6

Exceptional

10

Cleanliness

8.4

Location

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 12 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素敵なホテル

素敵な素晴らしいサービスで快適に過ごせました。スタッフもよく気がつくし、日本人シェフもレストランでお忙しい所を出てきて色々助けていただき、本当に感謝しています。また、泊まりに行きたいと思いました。
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo. Sobre todo la comida y la atención
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Heloisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Requinte dentro das muralhas de Caceres

Nossa experiencia foi fantastica. Desde a acomodação, staff e a gastronomia sensacional. Nos sentimos muito a vontade, em um ambiente requintado, porem muito cordial.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little bit of luxury

Loved the comfort and Michelin starred meal after 2 weeks of hiking across Spain. It was our splurge.
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class

Hospitalidad muy personal. Lujo muy cálido. Sin duda un destino a repetir.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desconectar en un entorno histórico

Hotel elegante sin estridencias, tranquilo y cómodo, te invita a descansar. Piscina muy agradable y una terraza coqueta y magnifica para relajarse y tomar una copa
Verified

10/10 Excellent

manolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amabilidad, y profesionalidad

Magnifica experiencia, servicio profesional y pendiente de cualquier deseo de los clientes, trato amable y cercano. Instalaciones modernas y cuidadas
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Lack of respect and understanding of customer

We went to atrio recommended by a friend of us, since we were on honey moon, we went for the last room, a junior suite. The very close surrounding of the hotel is medieval but the rest is of no interest. First, the junior suite is big but with no particular highlight, like a nice view or amenities offered like a bottle of water ! The price of 385 euros for this room is far too much with regards to the benefit and in consideration of being in caceres, since that level of price is similar to a capital city and not a small regional city. When complaining on the parking price. 33 euros a day with no alternative options and the breakfast supposed to be gastronomic 30 euros per person ! well, he disguised me and insulted me saying that all was written in the reservation. Definitely not a place you would want to spend your money in.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel, a nivel arquitectonico impresiona y un buenisimo restaurante.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Basílio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort