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Cleo Lake Kivu Hotel

4.0 star property
Travelers find lakeside bliss and relaxation at this tranquil retreat on Lake Kivu, where scenic views complement morning coffee and spa treatments

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Photo gallery for Cleo Lake Kivu Hotel

Exterior - Cleo Lake Kivu Hotel (Bwishyura)
Deluxe Suite | Premium bedding, memory foam beds, in-room safe, desk - Cleo Lake Kivu Hotel (Bwishyura)
Sauna, steam room, body treatments, aromatherapy, hot stone massages - Cleo Lake Kivu Hotel (Bwishyura)
Exterior - Cleo Lake Kivu Hotel (Bwishyura)
Exterior - Cleo Lake Kivu Hotel (Bwishyura)
The Cleo Lake Kivu Hotel sits right on Lake Kivu's shores, offering a peaceful getaway. Guests start their day with cooked-to-order breakfasts, spend evenings around the firepit, and rejuvenate with treatments at the C & C Spa.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, memory foam beds, in-room safe, desk

Deluxe Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
  • Lake view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Apartment

Junior Apartment | Premium bedding, memory foam beds, in-room safe, desk

Junior Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillow menu
  • Lake view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Presidential Villa

Presidential Villa | Premium bedding, memory foam beds, in-room safe, desk

Presidential Villa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
  • Lake view
  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds

About the neighborhood

Bwishyura is home to Cleo Lake Kivu Hotel. The area's natural beauty can be seen at Kivu Lake and Les Chutes de Ndaba. Visit our Kibuye travel guide
Map
Cleo Lake Kivu, Bwishyura, Western Province

What's nearby

  • Museum of Environment
    4 min drive - 1.2 miles
  • Les Chutes de Ndaba
    28 min drive - 17.2 miles

Restaurants

  • Assabe
    20 min drive
  • The Right Bar
    6 min drive
  • KIVU coffee cup
    7 min drive
  • Mutima Mwiza
    19 min drive
  • Fast Food & Take Away
    6 min drive

About this property

Cleo Lake Kivu Hotel

Upscale hotel
You can look forward to free cooked-to-order breakfast, a firepit, and a coffee shop/cafe at Cleo Lake Kivu Hotel. Indulge in a massage, aromatherapy, and a body scrub at C & C Spa, the onsite spa. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and laundry facilities.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Outdoor furniture, a banquet hall, and concierge services
Room features
All guestrooms at Cleo Lake Kivu Hotel have comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Heated floors, rainfall showers, and designer toiletries
  • 60-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hardwood flooring in room
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch smart TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Chef service
  • Free bottled water
  • Mini-fridge
  • Paper towels
  • Separate dining area
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Cleo Lake Kivu Hotel Hotel
Cleo Lake Kivu Hotel Bwishyura
Cleo Lake Kivu Hotel Hotel Bwishyura

Frequently asked questions

Does Cleo Lake Kivu Hotel have a pool?

Yes, this property has an outdoor pool.

Is Cleo Lake Kivu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cleo Lake Kivu Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cleo Lake Kivu Hotel?

Check-out is at noon.

Where is Cleo Lake Kivu Hotel located?

Situated in Bwishyura, this spa hotel is within a 15-minute walk of Kivu Lake and Museum of Environment. Les Chutes de Ndaba and Nyungwe Forest National Park are also within 32 mi (52 km).

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Reviews

Cleo Lake Kivu Hotel Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the lake. Awesome staff. You genuinely feel pampered.
Stayed 1 night in Oct 2023

10/10 Excellent

Dobbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was flawless the staff Remy, Patrick , Deborah, and Eric everyone that works there was amazing and very attentive to making my experience one I will never forget. I will most certainly be returning to stay here again and would recommend to anyone to book a stay at least once.
Stayed 1 night in Oct 2023