Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Watergate Hotel Butuan City

3.5 star property
Hotel in Butuan with a 24-hour business center and spa services

Choose dates to view prices

Photo gallery for Watergate Hotel Butuan City

Outdoor pool
Reception
Suite Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Breakfast, lunch, dinner served; local and international cuisine
Property grounds
Travelers find a peaceful escape at Watergate Hotel Butuan City with its garden, outdoor pool, and spa offering massages, facials, and nail services. Lime and Zest restaurant serves local and international dishes. Free self-parking allows easy access to nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Pillowtop bed
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Pillowtop bed
Premium bedding
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Room

Suite Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Pillowtop bed
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Queen

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Pillowtop bed
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Pillowtop bed
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Jose Rosales Avenue, Doongan, Butuan, Caraga, 8600

What's nearby

  • Butuan National Museum - 2 min walk - 0.1 miles
  • Gaisano Mall - 15 min walk - 0.8 miles
  • SM City Butuan - 17 min walk - 0.9 miles
  • Robinsons Place Butuan - 3 min drive - 1.4 miles
  • St Joseph Cathedral - 3 min drive - 1.2 miles

Getting around

  • Butuan (BXU-Bancasi) - 15 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Historia - ‬12 min walk
  • ‪Weegool's Garden - ‬4 min walk
  • ‪Alberto's Pizza - ‬14 min walk
  • ‪Weegool's Garden - ‬5 min walk

About this property

Watergate Hotel Butuan City

Hotel in the business district
A grocery/convenience store, a terrace, and a garden are just a few of the amenities provided at Watergate Hotel Butuan City. Treat yourself to spa services, such as a facial, a massage, or a manicure/pedicure. The on-site local and international cuisine restaurant, Lime and Zest, offers breakfast, lunch, and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and meeting rooms
  • Multilingual staff, a front-desk safe, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 53 individually furnished rooms boast perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Daily housekeeping and desks

Similar properties

Lobby sitting area

Embassy Hotel

  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 107 reviews
Embassy Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: PHP 375 for adults and PHP 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lime and Zest

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1288 per night
Cribs (infant beds) are available for PHP 150 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 375 for adults and PHP 150 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Crib (infant bed) fee: PHP 150 per night
  • Rollaway bed fee: PHP 1288 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Watergate Butuan City
Watergate Butuan City Butuan
Watergate Hotel Butuan City Hotel
Watergate Hotel Butuan City Butuan
Watergate Hotel Butuan City Hotel Butuan

Frequently asked questions

Does Watergate Hotel Butuan City have a pool?

Yes, this property has an outdoor pool.

Is Watergate Hotel Butuan City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Watergate Hotel Butuan City?

Self parking is free at this property.

What time is check-in at Watergate Hotel Butuan City?

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Watergate Hotel Butuan City?

Check-out is at 11:30 AM.

Does Watergate Hotel Butuan City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:00 PM on request. A fee of PHP 300 per person applies.

Where is Watergate Hotel Butuan City located?

Located in the heart of Butuan, this hotel is within a 10-minute walk of Butuan National Museum, Santo Nino Diocesan Shrine, and DPWH Regional Office 13 CARAGA. Gaisano Mall and SM City Butuan are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Watergate Hotel Butuan City Reviews

8.4

Very Good

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 141 out of 291 reviews
Rating 8 - Good. 100 out of 291 reviews
Rating 6 - Okay. 27 out of 291 reviews
Rating 4 - Poor. 11 out of 291 reviews
Rating 2 - Terrible. 12 out of 291 reviews

Reviews

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, staff are very friendly, helpful and knowledgeable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aristidis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay at. We enjoyed our stay there. See U all in November ☺️ 😊
Stayed 5 nights in Aug 2025

10/10 Excellent

carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very friendly and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels in butuan, but some parts could have been better maintained. Staff was really amazing and helpful. Food was really good. Some of the rules in the hotels are a bit unusual, but ok 🙂 Will consider staying next time I come to butuan
Stayed 6 nights in Jun 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very responsive and respectful. The food was great and served atmosphere.
Stayed 1 night in Mar 2025

8/10 Good

Thomas C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always not enough seating at breakfast. 1 person sitting at a 6 person joined tables. Inside very cramped, couldn't walk around, people standing in the isles so you couldn't get through to the drinks. Staff did nothing to try to keep the isles clear. Staff not clearing off tables soon enough. Breakfast food trays were always empty or almost empty, not being refilled soon enough. People reserving chairs at table for people who never came - example this morning, 1 couple reserved a 6 person table saying they had friends coming. 1/2 hour later 2 people came in the mean time, there was no place to sit. Dinner was excellent and dinner service was excellent.
Stayed 4 nights in Oct 2025

6/10 Okay

neal

BAD Parking. The Hotel shares its parking with many small businesses. End result there is almost no parking available when you check in to this hote..I will choose another hotel based on this lack of parking
Stayed 1 night in Jul 2025

10/10 Excellent

ROSALITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and food was great
Stayed 2 nights in Aug 2022

10/10 Excellent

Kelly

Liked: Amenities
The hotel is very clean. The staff is excellent. The morning breakfast is Wonderful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Charles B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel Great Staff
Stayed 1 night in Mar 2024

10/10 Excellent

Wilman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and staff were very attentive and helpful throughout our entire stay. Food was also very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kem

Liked: Property conditions & facilities, room comfort

The best in Butuan

Best hotel in Butuan. Stayed many times.
Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and friendly. Very good variety of breakfast dishes, restaurant very good
Stayed 4 nights in Aug 2023

10/10 Excellent

SHINICHIRO

Liked: Amenities
I always use it when I go to Butuan.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I like the free breakfast and the cleanliness of the hotel. We also like the friendly employees. We enjoy the private parking lot where the taxis can pick us up and drop us off at the front door. One of the things needing improvement is the attention to service in the restaurant.
Stayed 3 nights in Jan 2025

6/10 Okay

carson

Liked: Amenities
The staff were fantastic, but the noise level was too much. Forget about sleeping in, loud talking everywhere starts at 6 AM. one night I had to call the front desk to complain about loud talking and laughing at 11 PM just outside my bedroom window. I was also charged when I requested an extra sheet, because the comforter was too hot. I've never been charged at other hotels for extra pillows, blankets, sheets, etc.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very well mannered and respectful to the guests. It was a great experience.
Stayed 15 nights in Feb 2024

10/10 Excellent

Geof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful place to relax and unwind

The pool is wonderful. Rooms were very clean and comfortable. The restaurant offers great meal options. It is a wonderful place to relax and unwind.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambience and clean facilities. The breakfast had lots of choices. And the pool was refreshing and clean. The beds were really comfy. Everything was really organised.
Stayed 4 nights in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Nice little hotel. The room was small but nice and clean. The AC dripped a little and the water heater had to be reset. No big deal and the staff responds very fast. We ordered room service and it was very good. Convenient for us and it was easy to park and check-in.
Stayed 1 night in Sep 2024

10/10 Excellent

Ar'N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just have to send kodus to their security guard! He does a fine job and offers assistance! I love the location, the convenience and the amenities- will come back for future stay
Stayed 1 night in Oct 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the rooms it’s competitive to international rooms. The service of good too. The breakfast buffet is excellent. Will surely comeback.
Stayed 1 night in May 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean machine

Very clean
Stayed 6 nights in May 2023

8/10 Good

Nunya

Liked: Cleanliness, staff & service, amenities
Had issues with reliable hot water supply and the tiling work in the shower ensured that water didn't drain away.
Stayed 8 nights in Nov 2023

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.